Here is where Healthcare Leaders should focus in 2023; 1. Provide a great digital experience to retain patients. 2. Reduce doctor exhaustion while increasing patient satisfaction by automating communication. 3. Reduce expenses and improve patient outcomes by extending treatment outside the typical four walls. 4. Modify and improve authorization routines.

1. Where Healthcare
Leaders Should Focus In
2023?
 By CIO Women Magazine
Most Healthcare Leaders would refer to such losses as a result of higher personnel
expenses, physician fatigue, the Great Resignation, and other factors.
It seems likely that many of the same problems and tendencies that plagued 2022
will continue into 2023, and some of them may even worsen. Also, most
businesses will need to eke out every last cent of their investment money in 2023
due to the year’s approaching economic instability. To face the problems of 2023
head-on, healthcare institutions should prioritize the following five areas.

2. Here is where Healthcare Leaders should
focus in 2023;
1. Provide a great digital experience to retain patients.
As was previously indicated, the economic uncertainties leading up to 2023 are
compelling most providers to emphasize lower costs and greater return-on-
investment efforts. In most cases, the return on investment (ROI) from
concentrating on maintaining connections with existing patients is greater than the
ROI from focusing on acquiring new patients4.
Cedar commissioned a poll in 2019 and found that 41% of patients would consider
moving to a different provider if they provided a better digital experience, and 20%
of customers had already left their current provider owing to a bad digital
experience5. With the increase in asynchronous communication and distant
engagement that preceded the pandemic, the results of this study in 2022 would
have certainly provided an even more compelling argument for enhancing the
patient’s digital experience.
If you want to keep your patients happy as Healthcare Leaders without breaking
the bank, what do you do?

3. Spend your money wisely by making the most of the patient interaction features
built into your EHR and other software platforms.
2. Reduce doctor exhaustion while increasing patient
satisfaction by automating communication.
Up to 63 percent of Healthcare Leaders reported feeling burned out in 2021. There
was also a decline in how satisfied people were with balancing their work and
personal lives.
Among the roughly 400,000 registered nurses who left their positions in the last
year, over one-third stated burnout as their reason for quitting8.
Reducing clinician burnout has financial benefits in addition to the altruistic goal
of encouraging healthier lives among staff members. When you include recruiting,
sign-on incentives, missed income, and onboarding expenses, physician burnout
may cost your business anywhere from $500,000 to $1,000,000 per doctor.
Reducing or eliminating repetitive duties, such as giving the same update to several
patients or families or giving the same discharge instructions or answers to
multiple sets of questions, may help nurses avoid burnout.

4. Measurable gains in patient outcomes and satisfaction, as well as increases in
safety and quality, and decreases in cost, are all facilitated by keeping family
members updated, educated, and involved in patient care10.
Incisive suggests using such platforms to disseminate the whole patient record to
all concerned parties at once. Incisive also suggests auditing operational processes
to locate opportunities for quickstep actions and auto-populating text in order to
reduce the time it takes for operational staff and physicians to react to patients.
3. Reduce expenses and improve patient outcomes by extending
treatment outside the typical four walls.
You may have noticed a trend by now: all of our suggestions for the year 2023
revolve around saving money and making the most of current resources.
Expanding the range of medical services provided to patients outside of hospitals is
not any different.
Internal medicine specialist and researcher at Brigham and Women’s Hospital Dr.
David Levine found that patients who got treatment at home had overall expenses
that were 38% lower. The research, according to Healthcare Leaders Dr. Levine:
The results of this study “consolidate the concept that, for appropriate patients, we
can give hospital-level care outside of the four walls of the typical hospital,” and
“provide further evidence necessary to make home hospital care the standard of
care in our nation.”
In case you were afraid that if the public health emergency (PHE) ended, too
would the CMS waiver that permitted many organizations to increase their
hospital-at-home operations, we have some good news. The Acute Hospital Care at
Home (AHCAH) waiver was extended by Congress for a further two years in the
Consolidated Appropriations Act of 2023, which was enacted in December
202212.
Moreover, 49% of doctors say that the bulk of Healthcare Leaders will be offered
at a patient’s home during the next ten years13, and 63% of clinicians predict that
most consultations with patients will be distant in the next ten years. Clinicians
will seek companies that at least have the plan to increase these services’
availability while keeping the user experience in mind (provider and patient).
Through increasing telehealth use cases, remote patient-submitted data, and remote
patient monitoring, Incisive suggests establishing the groundwork for hospital-at-
home programs (automated device integration).

5. 4. Modify and improve authorization routines.
In 2020, a little over two years ago, CMS proposed a regulation to increase
the electronic interchange of healthcare data and expedite procedures connected to
prior authorization requests. However, in December 2022, CMS withdrew the
regulation and substituted the CMS Increasing Interoperability and Enhancing
Prior Authorization Procedures Proposed Rule (CMS-0057-P)14.
Prior permission requests take an average of 21 minutes to execute manually, but
just 8 minutes via a web portal, and only 4 minutes through an electronic
exchange15, according to research published in 2019 by the Council for
Affordable Quality Healthcare (CAQH). Prior authorization, according to the same
research, is “the most expensive, time-consuming administrative procedure for
providers.”
With the new CMS proposed regulation not set to take effect until January 1, 2026,
several states are enacting their own laws to achieve the same aims. In Michigan,
for instance, Senate Bill 247 would lessen paperwork by mandating that, by June 1,
2023, insurance providers provide patients with a uniform electronic prior
authorization process16. During the last decade Healthcare Leaders, at least 10
more states have implemented statewide, standardized computerized systems for
filing prior authorizations for medications16.

6. To cut administrative expenses and be ready for expanded access to electronic
prior authorizations via existing and future federal and state requirements, Incisive
advises providers to begin the task of optimizing their prior authorization
procedures immediately. Incisive suggests completing a current state assessment if
you are unsure of how to begin, as this will help you pinpoint the areas of your
processes that might be automated with the help of now-available or soon-to-be-
available technologies.