1. CCMG
Showcase
KZN
Presented by : Debbie McLarty
20 November 2013

2. Challenges the Industry is Facing
• Lack of capital to expand or start up;
• Dwindling Fees and margins from customers;
• Shorter contract terms;
• Idle capacity of equipment;
• High per seat costs;
• Mismatch between revenue/fees and
costs/investment;

3. Challenges the Industry is Facing
Continued ………
• Highly competitive environment;
• High staff turnover;
• Technology is getting expensive;
• Lack of custom made solutions for the specifics of
the call center industry.

4. What you currently do?
• You buy Cash and Brand new, why ?
• Lack of custom made solutions from
suppliers;
• That’s what you have always done;
• Subjective personal preference;
• Cash/Funding is readily available;
• Donate;
• Global supplier agreements;
• Sweating Strategy.

5. Disadvantages of Buying Cash
• Tying up Capital;
• Using cash slows down company growth
dramatically;
• Mismatch between revenue and cash spent;
• Contracts cancelled or suspended, you sit with
idle capacity;
• Can’t bid on short term campaigns/contracts
because of cash outlay;

6. Disadvantages of Buying Cash
Continued ……………
• Out of warranty issues, hidden capital costs;
• End of term disposal;
• Trying to be an IT company, causing downtime and
lost income;
• Being out priced by competitors because your
costs are too high.

7. Paradigm Shift 1
Cash Purchasing vs Pay for Use

8. The Right Way : Paradigm Shift 1
Current Challenge
Our Solution
Tying up of Capital
Preserve Capital by paying
monthly
Mismatch between revenue
and spend
By paying small amounts
monthly you match your
income to expenses
Funding substantial business,
slows down cash flow
Have extra cash in the bank to
expand, due to monthly rental
Cancelled contracts
Scale down, hand back
equipment
Short term contracts,
expensive
Access equipment from 1
month to 36 months
Out of warranty issues and
costs
Take away hidden costs of
spares and labour
Out priced by competitors due Small monthly premiums
to high setup costs
make you more competitive

9. The Right Way : Paradigm Shift 1
continued
Current Challenge
Our Solution
Trying to be an IT company
Maintenance and upkeep
headache is ours
Disposal of IT assets
We remove non-core
equipment and take away the
headache of eWaste/Carbon
footprint disposal
Balance Sheet heavy, eroding
shareholders wealth
Off balance sheet financing
Ownership Challenges,
focusing on core business
Pay-per-Use
Cost per seat

10. Paradigm Shift 2
“Classify your users between Power and Non-Power
Users”
• What percentage of staff are average/medium
and high end users?
• Do all your users need the state of the art
equipment?
• What do the users actually use the machines for
on a daily basis?
• Do they all need to use the full application suites?
• Forgetting your buying and replacement policy,
which users need a regular refresh every 3 years?
• What informs our buying decision?

11. Case Study
• Discovery Health have 7000+ users and only give
20% of their users Innovent rented equipment,
the other 80% use our Qrent offering of
refurbished machines.
• Discovery have saved in excess of R10million on
desktop spend in their first replacement cycle,
which continues to grow as they expand.
• R51billion worth and they still look at ways of
saving.
• Extract from Discovery Case Study:

12. Paradigm Shift 2
“Scenario – Fit for Purpose”
• 1000 users @ R7,500 per PC = R7,5million
• Profile your users, including applications
 20% Power Users @ R7,500 = R1,5million
 80% Non-power Users @ R4,000= R3,2million
• Total Cost = R4,7million
 SAVING = R2,8million – 35% +
• 200 Users use Innovent at prime less %
 Vendor warranties and support
• 800 Users use Qrent at reduced monthly rates
 Warranties, insurance, tier one brands, SLA
• Rental Calculator

13. Advantages
Innovent – Traditional
• Maintain relationships with existing suppliers;
• Negotiate your pricing up front;
• Off balance sheet;
• Stronger Cash Flow
• End of term disposal

14. Advantages
Qrent – Alternative
• Priced at 50% of traditional rental;
• No credit line impact;
• Short terms / flexibility;
 1 day to 36 months
• Scale up and down;
• Hassle free : includes warranties, insurance, spare
units, SLA’s;
• Tier one brands, standardise environment
PLUS PLUS PLUS ………………………………….

15. Contact Details :
Johannesburg
Cape Town
Durban
Zimbabwe
Zambia
Tanzania
United Kingdom
: +2711 884-8274 Head Office
sales@innovent.co.za
+2711 791-0645 Qrent JHB
info@qrent.co.za
: +2721 020-0104
jmeyer@innovent.co.za
: +2731 830-5220
dmclarty@innovent.co.za
:
:
:
:
mlamwe@qrent.co.zw
bkambita@qrent.co.zm
smohamed@qrent.co.tz
dlent@innoventco.uk

16. Conclusion
Contact : Debbie McLarty
Land line : 031 830-5220
Cell No: 082 556 6209
Email : dmclarty@innovent.co.za

17. Thank you
Q&A