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Bringing Corporate Wellness Into Focus
Emily Noll * Lacey McCourt * Bridgette O’Connor
Employee Services Webinar Series
Webinar Objectives:
Learn why “zooming out” before “zooming in” is key to
wellness program efforts
Review a process designed to improve wellness
program outcomes
Consider which trending practices may have a positive
impact in your organization
2
Effective Wellness Programs Are Within Reach…
Zoom In
› Wellness
› Task‐Oriented 
› Event(s)
› More $$
› Apathy 
› ROI
Zoom Out
o Wellbeing
o Process‐Oriented
o Interventions  
o More meaning
o Empowerment!
o Value
3
Zoom Out to Capture Wellbeing
4
Zoom Out to Capture Value
Source: Towers Watson, National Business Group on Health, 2012
5
• Delivery of outcome-based metrics and costs associated with risks
• Health and Productivity Scorecard tied to strategic business goals
• Analysis of results and vendor evaluation
• Integration and coordination of initiatives and data
• Engagement and participation strategies
• Effective, compliant incentive design and recognition strategies
• Benefit plan assessment, gap analysis and recommendations
• Value-based design expertise
• Customized evidenced-based interventions for your workforce
• Identification of data sets and data collection from multiple sources
• Data repository access to comprehensively analyze data
• Development of wellness strategic plan and communication strategies
• Workplace assessment and strategies that enable access
• Policies and physical environment assessment and analysis
• Wellness team establishment, including on-site wellness coordinator
• Executive commitment to culture of health
• Return on Investment estimator
• Company wellness profile assessment
Organizational
Commitment
Sustainable
Operating
Environment
Outcomes and
Quality Assurance
Engagement and
Recognition
Benefit Plan Design
and Intervention
Data Analysis and
Strategic Plan
Effective Framework: 6 Essential Elements
6
1
2
3
4
5
6
Emerging Best Practices
#1
OrganizationalCommitment
Description An organization dedicated to improving the wellbeing of its 
workforce and family members, as well as the community. 
Executives take ownership of the vision and mission and 
empower the wellness team.  They lead by example and 
reinforce positive behaviors.
Trend Align Wellbeing Mission With Business Goals
Trend Get Real With Employees at the C‐Suite Level
Trend Create Value and Accountability for Managers 
7
Emerging Best Practices
#2
SustainableOperating
Environment
Description A workplace that strives to develop systems that make healthy 
choices easy. Establishing policies and procedures that promote 
the wellbeing of all employees.
Trend Weave Wellbeing Theme Into Employee Handbook
Trend Hire an On‐site Wellbeing Coordinator to Sustain Engagement
Trend Use Wellness Dollars  for a Healthy Workplace Makeover
8
Emerging Best Practices
#3
DataAnalyticsand
StrategicPlan
Description Using data to develop a strategic and personalized wellbeing 
program for your organization.
Trend Expand Data Points and Sources to Capture Wellbeing
Trend Create a Wellbeing Roadmap Aligned With Company's Goals
Trend Make Partner Collaboration and Integration a Priority
9
Emerging Best Practices
#4
BenefitPlanDesign
andInterventions
Description The organization’s benefits plan design and wellbeing 
interventions are focused on the whole person, engaging the 
entire population, and seeking long‐term change.
Trend Couple Wellbeing and Better Healthcare Consumerism
Trend Identify Goals for Age‐ and Risk‐Appropriate Screenings
Trend Behavior Modification Re‐emerges at the Core
Trend Use Technology to Improve Connectedness
10
Emerging Best Practices
#5
Engagementand
Recognition
Description Employees are happy in their work environment and, thus, 
engaged in wellbeing programs.  Employees are rewarded for 
positive actions and inspired through the recognition of personally 
meaningful motivators.
Trend Provide Meaningful Rewards for a Job Well Done
Trend Use Intangible Incentives to Inspire More
Trend Recognize Employees Genuinely and Frequently
11
Emerging Best Practices
#6
OutcomesandQuality
Assurance
Description Ongoing evaluation of strategic plan to measure program 
impact and identify areas of opportunity. 
Trend Identify Multiple Factors That Drive Value for Your Business
Trend Evaluate Partner Performance
Trend Share Outcomes for Improved Organizational Accountability
12
Source: Optum Sixth Annual Wellness in the Workplace Study, 2015
Employers Are Expanding How They Define Value
13
 Align Wellbeing Mission With Business Goals
 CEOs Get Real With Employees
 Create Value and Accountability for Managers
 Weave Wellbeing Theme Into Employee Handbook
 Hire an On‐site Wellness Coordinator to Sustain Engagement
 Use Wellness Dollars for a Healthy Workplace Makeover
 Expand Data Points and Sources to Capture Wellbeing
 Create a Wellbeing Roadmap Aligned With Company's Goals
 Make Partner Collaboration and Integration a Priority
 Couple Wellbeing and Better Health Consumerism
 Identify Goals for Age‐ and Risk‐Appropriate Screenings
 Employ Behavior Modification at the Core of Programming
 Use Technology to Improve Connectedness
 Provide Meaningful, Tangible Rewards for a Job Well Done
 Use Intangible Incentives to Inspire More 
 Recognize Employees’ Efforts Genuinely and Frequently
 Identify Multiple Factors That Drive Value for Your Business
 Evaluate Partner Performance
 Share Outcomes for Improved Organizational Accountability
14
Emerging Trends: Checklist
Wellbeing in Focus
15
Emily Noll
National Director, CBIZ Wellness Solutions
(443) 259-3287
enoll@cbiz.com
Lacey McCourt
Wellbeing Consultant
(913) 375-6454
lmccourt@cbiz.com
Bridgette O’Connor
Wellbeing Consultant
(816) 830-6506
boconnor@cbiz.com
Let’s Continue the Discussion!
16

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Bringing Corporate Wellness Into Focus | Employee Services Webinar Series

  • 1. Bringing Corporate Wellness Into Focus Emily Noll * Lacey McCourt * Bridgette O’Connor Employee Services Webinar Series
  • 2. Webinar Objectives: Learn why “zooming out” before “zooming in” is key to wellness program efforts Review a process designed to improve wellness program outcomes Consider which trending practices may have a positive impact in your organization 2
  • 3. Effective Wellness Programs Are Within Reach… Zoom In › Wellness › Task‐Oriented  › Event(s) › More $$ › Apathy  › ROI Zoom Out o Wellbeing o Process‐Oriented o Interventions   o More meaning o Empowerment! o Value 3
  • 4. Zoom Out to Capture Wellbeing 4
  • 5. Zoom Out to Capture Value Source: Towers Watson, National Business Group on Health, 2012 5
  • 6. • Delivery of outcome-based metrics and costs associated with risks • Health and Productivity Scorecard tied to strategic business goals • Analysis of results and vendor evaluation • Integration and coordination of initiatives and data • Engagement and participation strategies • Effective, compliant incentive design and recognition strategies • Benefit plan assessment, gap analysis and recommendations • Value-based design expertise • Customized evidenced-based interventions for your workforce • Identification of data sets and data collection from multiple sources • Data repository access to comprehensively analyze data • Development of wellness strategic plan and communication strategies • Workplace assessment and strategies that enable access • Policies and physical environment assessment and analysis • Wellness team establishment, including on-site wellness coordinator • Executive commitment to culture of health • Return on Investment estimator • Company wellness profile assessment Organizational Commitment Sustainable Operating Environment Outcomes and Quality Assurance Engagement and Recognition Benefit Plan Design and Intervention Data Analysis and Strategic Plan Effective Framework: 6 Essential Elements 6 1 2 3 4 5 6
  • 7. Emerging Best Practices #1 OrganizationalCommitment Description An organization dedicated to improving the wellbeing of its  workforce and family members, as well as the community.  Executives take ownership of the vision and mission and  empower the wellness team.  They lead by example and  reinforce positive behaviors. Trend Align Wellbeing Mission With Business Goals Trend Get Real With Employees at the C‐Suite Level Trend Create Value and Accountability for Managers  7
  • 8. Emerging Best Practices #2 SustainableOperating Environment Description A workplace that strives to develop systems that make healthy  choices easy. Establishing policies and procedures that promote  the wellbeing of all employees. Trend Weave Wellbeing Theme Into Employee Handbook Trend Hire an On‐site Wellbeing Coordinator to Sustain Engagement Trend Use Wellness Dollars  for a Healthy Workplace Makeover 8
  • 9. Emerging Best Practices #3 DataAnalyticsand StrategicPlan Description Using data to develop a strategic and personalized wellbeing  program for your organization. Trend Expand Data Points and Sources to Capture Wellbeing Trend Create a Wellbeing Roadmap Aligned With Company's Goals Trend Make Partner Collaboration and Integration a Priority 9
  • 10. Emerging Best Practices #4 BenefitPlanDesign andInterventions Description The organization’s benefits plan design and wellbeing  interventions are focused on the whole person, engaging the  entire population, and seeking long‐term change. Trend Couple Wellbeing and Better Healthcare Consumerism Trend Identify Goals for Age‐ and Risk‐Appropriate Screenings Trend Behavior Modification Re‐emerges at the Core Trend Use Technology to Improve Connectedness 10
  • 11. Emerging Best Practices #5 Engagementand Recognition Description Employees are happy in their work environment and, thus,  engaged in wellbeing programs.  Employees are rewarded for  positive actions and inspired through the recognition of personally  meaningful motivators. Trend Provide Meaningful Rewards for a Job Well Done Trend Use Intangible Incentives to Inspire More Trend Recognize Employees Genuinely and Frequently 11
  • 12. Emerging Best Practices #6 OutcomesandQuality Assurance Description Ongoing evaluation of strategic plan to measure program  impact and identify areas of opportunity.  Trend Identify Multiple Factors That Drive Value for Your Business Trend Evaluate Partner Performance Trend Share Outcomes for Improved Organizational Accountability 12
  • 14.  Align Wellbeing Mission With Business Goals  CEOs Get Real With Employees  Create Value and Accountability for Managers  Weave Wellbeing Theme Into Employee Handbook  Hire an On‐site Wellness Coordinator to Sustain Engagement  Use Wellness Dollars for a Healthy Workplace Makeover  Expand Data Points and Sources to Capture Wellbeing  Create a Wellbeing Roadmap Aligned With Company's Goals  Make Partner Collaboration and Integration a Priority  Couple Wellbeing and Better Health Consumerism  Identify Goals for Age‐ and Risk‐Appropriate Screenings  Employ Behavior Modification at the Core of Programming  Use Technology to Improve Connectedness  Provide Meaningful, Tangible Rewards for a Job Well Done  Use Intangible Incentives to Inspire More   Recognize Employees’ Efforts Genuinely and Frequently  Identify Multiple Factors That Drive Value for Your Business  Evaluate Partner Performance  Share Outcomes for Improved Organizational Accountability 14 Emerging Trends: Checklist
  • 16. Emily Noll National Director, CBIZ Wellness Solutions (443) 259-3287 enoll@cbiz.com Lacey McCourt Wellbeing Consultant (913) 375-6454 lmccourt@cbiz.com Bridgette O’Connor Wellbeing Consultant (816) 830-6506 boconnor@cbiz.com Let’s Continue the Discussion! 16