Personal Information
Organização/Local de trabalho
Sydney, Australia Australia
Cargo
Marketing Manager at Fifth Quadrant CX & ACA Research
Setor
Advertising / Marketing / PR
Site
http://weblywerk.com
Sobre
The past year at ACA Research & Fifth Quadrant has been eventful, educational and incredibly rewarding. I've connected with some of the regions top CX thought leaders and experts and together we have amplified their work and message across a number of mediums. I've redeveloped the company's marketing strategy from the outside in and put in place new processes to manage day to day marketing activities. Working with the CX team we've produced multiple webinars and podcasts and grown our ANZ audience. There's much work to do still and I'm looking forward to the long-term plans we now have. You're going to love what's coming next!
Marcadores
customer experience
contact centre
call centre
customer relationship management
personalisation
digital strategy
customer service
webinar
multi-channel
knowledge management
market analysis
financial services
finance
automotive
marketing
customer centric
mobile marketing
ai
chatbot
individualization
omni-channel
Ver mais
- Apresentações
- Documentos
- Infográficos