Bista Solutions has a number of years of expertise in analyzing the requirements of organizations and developing applications to meet their business needs. We are also “Gold Partners” of ProcessMaker with a number of successful BPM implementations under our belt. We work with you to critically analyze the business processes you have in place and find ways of making them more efficient. We also study the software systems which are in use and recommend a solution based on your existing infrastructure.We assure you with the best of our services with support and successful implementation of your business process across systems, including human resource, finance, Purchase, Administration and other customized process implementation.

1. Business Process Management
Software
Prepared by
Bista Solutions

2. The Problem
• In today’s competitive market companies need a high level of agility to respond
to the different needs of their customers
• Need to move away from paper-based processes for higher efficiency and better
transparency.
• Need visibility into their processes and interaction between people, departments
& software systems.
• Have an integrated view of their company and the various disparate applications.
• They also need the flexibility in their processes, to continuously improve their
performance
• Need to be compliant with regulatory requirements.
• Save costs by eliminating redundancy, better collaboration and more visibility.

3. What is BPM
• Business Process Management (BPM) is the automation of business processes
of an organization.
• BPM software provide tools to “Automate”, “Execute” and “Monitor”
business processes.
• BPM software provides a full 360 degree view of business procedures.
• It facilitates that Who does What and When.
• BPM software connects
• People to People
• Applications to Applications
• People to Applications

4. Advantages of BPM software
• Increase in Organizational Operational Efficiency.
• Improved Visibility into the current processes in the organization.
• Analytics to determine Inefficiencies and take remedial measures.
• Fill in the Gaps between people, the business and different applications.
• Increased Quality of the product or service provided by the organization .
• Elimination of Paper based processes.
• Enhanced Collaboration between people & departments.

5. Purpose of BPM

6. Gaps which BPM fills

7. ProcessMaker – BPM Software
• ProcessMaker is a leading Open-Source software for Business Process
Management.
• Web-based application which makes working across different offices and
geographic locations simple.
• Possible to Connect with Existing systems like ERP, CRM, HRM, Accounting & other
systems.
• Enterprise clients enjoy a fully supported, top quality BPM suite with the added
benefits of Open Source.
• Flexible and Customizable
• Has been implemented in a variety of industries including Finance, Telecom,
Manufacturing and Government.

8. ProcessMaker Clients
Banking GovernmentInsurance Industry

9. Bista Solutions
• Bista Solutions has a number of years of expertise in
• Analyzing the requirements of organizations
• Developing applications to meet their business needs.
• We are “Gold Partners” of ProcessMaker.
• We have a number of successful BPM implementations under our belt.
• We can help in
• Turnkey BPM implementation
• Consulting for Advanced Features
• New Feature implementation
• BI & Analytics features
• Integration with existing systems.

10. Bista Implementations
• Toyota Lakozy, Mumbai India. (Auto Dealership owned by parent company Toyota.)
• Total of 200 Employees
• Processes for IT, Accounts, Sales, Service & Admin Departments
• Increase in operational efficiency resulting in savings of Rs 10,00,000 per month.
• Increased response time to Customers.
• Increased control of various processes.

11.  Bista Implementations
• IL&FS ETS, Mumbai & Delhi, India. (Part of the IL&FS group of companies)
• Business processes related to prospecting of Franchisees, registering, setting up & training of
Franchisees.
• Improvement in sign-up process by 30%
• More control & collaboration over the activities of the marketing, tele-calling, accounting &
training departments.
• Visibility into the stages of enrollment of Franchisees.
• Analytics into the performance of the business, ROI analysis etc.

12. Bista Implementations
• National Minority AIDS Council (NMAC), USA. A coalition of 3,000 organizations and
individuals delivering HIV/AIDS services to colored communities.
• Business processes related to hiring, verification, recruitment and payment of
Consultants.
• Get rid on the paper-based processes for better management and control.
• Reduced the paper-work by 90%
• Integration with existing systems for better management.

13. Thank - You