2013 OHSUG - Facilitating Pharmacovigilance Globalization with Process Reengi...
Top Tips and Tricks For Supporting Your Oracle Health Science Application Users
1. Steven’s Top Tips & Tricks (Part II)
For Supporting Your Oracle Health
Science Application Users
Steven Halpern
Manager of Application Support
shalpern@biopharm.com
Phone: 650.292.5326
2000 Alameda de las Pulgas, Suite 154
San Mateo, California 94403-1270
3. Introduction
“You, me or nobody is going to hit as hard as life. But it ain't
about how hard you hit, it is about how hard you can get hit and
keep moving forward, how much can you take and keep moving
forward. That's how winning is done! ”
Rocky Balboa, Rocky Movie
“No application is going to impact
your support needs as much as
OHSA. But it ain't about how many
issues you get, it is about how
many issues get resolved before
they get to you, because users can
find their solutions quickly and
keep moving forward. That's how
support is done!”
Steven Halpern, OCUG Conference,
New Orleans, 2009
Steven’s top tips & tricks
for supporting your Oracle
Health Science Application
users, Part II.
4. Steven’s Top Tips & Tricks
(Part II)
5. Windows Based FTP Program
4. Spellchecker For RDC/Onsite
3. One Table With All Audit Information
2. Multiple Logos For DCF Reports
1. Changing Report Default From PRINTER to
FILE
5. Windows Based FTP Program
Enter FTP connection information
• Site Name
• Host/IP/URL
• Username
• Password
• Connect
9. Spellchecker For RDC/Onsite
• Right-Click anywhere on the form
• Single-Click the ‘Check Spelling’ option
• If any fields contain misspelled words…
10. Spellchecker For RDC/Onsite
• A typical spell check pop-up will be displayed to allow for
corrections
• After Changing or Ignoring the identified misspelling…
11. Spellchecker For RDC/Onsite
• The misspelled words are corrected
• Pop-up displaying the spell check is complete
12. Spellchecker For RDC/Onsite
Where to get it: http://www.iespell.com
• It's free for personal use only.
• All other use requires a commercial license.
See Licensing for more information.
13. One View For Most Audit
Information
RXC.RDC_AUDIT_VIEW
• To see the view:
sql> desc rdc_audit_view
• Helpful columns:
ENTERED_BY
PATIENT
CHANGED_FROM
CHANGED_TO
UPDATE_TS
CHANGED_BY
14. Multiple Logos For DCF Reports
• One Database Server
• Multiple Client Databases
• Different Logo for each client database
Database Server
Middle Tier
Client 1
Database 1
Database 2
Client 2
15. Multiple Logos For DCF Reports
• Add the new Logo to the source file of the
DCF Report file ‘rxcdcf.tif’ located on the
Middle Tier.
• Recompile the DCF Report and give it a new
name in the same directory of Middle Tier
where the original DCF Report is located.
16. Multiple Logos For DCF Reports
Use the Developer Toolkit to change the name of
the file that will be called for the DCF report by
each OC database.
17. Multiple Logos For DCF Reports
Log into sqlplus as opa and perform the following grants:
SQL> grant execute on opa_user_mods to rxclin_mod;
Grant succeeded.
SQL> grant execute on opa_user_mods to rxclin_read;
Grant succeeded.
From Bug No. 1682625
*** 06/12/02 08:07 am *** The workaround listed above is incorrect.
Since the developer's toolkit is not supported, we do not create databases
with the appropriate role.
19. Changing OC Report Default From
PRINTER to FILE
Want the Default to be FILE not PRINTER
20. Changing OC Report Default From
PRINTER to FILE
• Query for Module name of Report to change
• Execution Parameters button
• Change Output Type
• Save
21. One More Tip!
To support your users efficiently, you’re going
to have to keep…Trying hard now…
Acknowledgments
BioPharm Systems, Inc.
Alex Sefanov
Steve Rifkin
Gina Choi
Bob Belousek