1. Pre-Summit Workshop
18 April 2017
Summit
19 & 20 April 2017
Post-Summit Workshop
21 April 2017
Melbourne Convention and
Exhibition Centre
Strategies, skills and insightful leadership advice for current
and emerging female leaders in the Victorian Public Sector
Inspirational leadership stories from
senior Public Sector executive
leaders
EARLY BIRD DISCOUNTS
Book & Pay by 20 January 2017 to
receive an additional Value Plus Discount!
Phone: +61 2 8239 9711
www.liquidlearning.com
Booking Code - D
Honing and developing your
leadership skills to succeed in the
transforming Public Sector
Developing resilience and courage to
lead with confidence and progress in
your career
Empowering and engaging your
workforce through turbulent times
The 7th Public Sector
Women in Leadership
Victoria Summit 2017
FEATURED SPEAKERS
Sam Hannah-Rankin
Director Public Sector Innovation
Department of Premier and Cabinet, Victoria
Joe Calafiore
Chief Executive Officer
Transport Accident Commission
Eileen Armato
Director, Public Support Services
Victoria Police
Marion Nagle
Executive Director, Worker Support and Health
WorkSafe Victoria
Dr Sharon Davis Executive Director, Water Resources
Department of Environment, Land, Water and Planning
Victoria
Amy Auster
Deputy Secretary, Economic
Department of Treasury and Finance Victoria
Anne Howe
Chief Executive Officer, Jessie McPherson Private Hospital
Monash Health
Amy Gledden
Superintendent, Southern Metro Region, Division 2
Victoria Police
Deborah Glass OBE
The Victorian Ombudsman
Victorian Ombudsman
Annie Volkering
Executive Director, Corporate Services
Environment Protection Authority Victoria
Louise Salter
Director of Planning, Policy and Programs
Ambulance Victoria
Amity Durham
Acting Deputy Secretary, Portfolio Strategy and Reform
Department of Health and Human Services Victoria
Beth Jones Executive Director, Agriculture Services and
Biosecurity Operations
Department of Economic Development, Jobs,
Transport and Resources
Paul Galea
Commandant Army Knowledge Group
Department of Defence, Army Knowledge Group
Wendy Davenport Director, Partner Migration,
Visa and Citizenship Management
Department of Immigration and Border Protection
Kristen Georgakopoulos
General Manager People and Culture
VicTrack
Air Commodore Jenny Lumsden CSC
Director General Health Reserves
Royal Australian Air Force
PROUDLY SUPPORTED BY
2017 Theme:
‘Redefining Our Future’

2. 9.00 - 4.30
Outsmart your Brain – The Science of Leading Change in the Public Sector
Leading change in the Public Sector is demanding and increasingly complex. Overcoming your brain’s limitations and managing cognitive bias
has never been more important, especially as a female leader. Successfully implementing change and developing resilience in the face of adversity
becomes possible when you discover how to improve decision making and keep calm under pressure. Understanding how your brain functions and
reacts in stressful or unexpected situations is fundamental when developing strategies to overcome obstacles.
Many think that time is the greatest resource you possess, when it is infact your mind and how you place your attention that brings greater focus
and success. Utilising a knowledge of neuroscience and brain function, leaders develop greater influence over others, especially when driving
performance and collaboration.
This interactive workshop aims to increase neuroplasticity and develop an authentic, flexible leadership approach to succeed as a leader in
a transformational Public Sector. Through understanding the fundamentals of neuroscience in leadership, attendees unlock their potential in
overcoming cognitive bias, driving performance and making important decisions under pressure. Discover:
Neuroscience and leadership fundamentals
• Understanding your brain to maximise mental resources
• Develop your emotional intelligence
• Harnessing the power of neuroplasticity
• Working with your brain – how to place your attention for maximum results
Overcoming cognitive bias
• Understanding our unconscious biases that influence our reactions
• Utilising brain function when making key decisions
• Driving performance and collaboration
• Influencing others through our social drivers
Building resilience under pressure
• Keeping calm under pressure
• Practical strategies for stress management
• Overriding emotional responses to stressful situations
• Responding vs reacting
Mindful leadership
• Improving positive brain function
• Self-regulation strategies
• Practising the discipline of mindfulness
• Developing your mindful leadership style
Expert Facilitator: Kendra Strudwick Director, Executive Coach and Neuroleadership Consultant
TPC Leadership
Kendra Strudwick is a Professional Certified Coach, Corporate Trainer and accomplished presenter who specialises in the neuroscience of
leadership. Kendra who has a background in Nursing and clinical education, founded InspirAction Coaching & Training in 2002 with a view to marry
the science with the art of professional development. She believes that leaders who don’t know how the brain works are at a severe disadvantage
and that understanding the brain is the key to unlocking motivation, performance and innovation in self and others.
Kendra’s training is engaging, practical and pragmatic. Programs covering aspects such as neuro-leadership, coaching skills, powerful
conversations and personal resilience can be tailored to meet the needs of the specific organisation. Her client’s have included: AMP, ResMed, ICD,
Toll & AGL.
As a coach Kendra takes a whole brain approach and is well known for her ability to challenge and champion her clients at the same time. She has
over 6000 hours of coaching experience within a broad client base, from small business owners to CEO’s. In 2012 Kendra was one of 14 coaches
selected, worldwide, to coach at The Richard Branson School for Entrepreneurs in South Africa.
Kendra is committed to her own on-going personal & professional development and ‘walks the talk’ by embracing coaching supervision. Her core
values are: authenticity, contribution, creativity & growth. She is based in Sydney Australia but has clients in USA, Asia, NZ & Europe.
Specialties:
Pre-Summit Workshop
18 April 2017
• Brain Based Training (Neuro-leadership)
• Executive Coaching
• Coach Mentoring & Training
• Leadership Retreats
SPONSOR TODAY!
Limited sponsorship and exhibition opportunities
available. For your chance to brand yourself as a
market leader, please call: +61 2 8239 9711 or email:
partnership@liquidlearning.com.au
TEAM BOOKINGS
Receive a 20% discount when
booking a team of 8 to attend,
please call: +61 2 8239 9711 or
email: registration@liquidlearning.com.au

3. Day One 19 April 2017
Evolving into a confident and adapta
8.30 - 8.55 Registration and Morning Coffee
8.55 - 9.00 Official Welcome and Opening Remarks from
the Chair
9.00 - 9.40 OPENING KEYNOTE CASE STUDY
Leading in the Victorian Public Service
The Victorian Public Service is a transformational and
complex environment that needs adaptable, values-
driven leaders. Successful leaders enable their employees
to achieve and succeed in a demanding and shifting
environment. With a wealth of experience leading in this
space, Amity will discuss:
• Being a leader in government
• Understanding the challenges of your working
environment
• Finding strategies to balance work and family
• Leading your workforce successfully to deliver a
transformational agenda
Amity Durham Acting Deputy Secretary, Portfolio
Strategy and Reform
Department of Health and Human Services
Victoria
9.40 - 9.50 Questions and Discussion
9.50 - 10.30 CASE STUDY
Multi-faceted management in a high-reliability
environment
Leading a diverse team in a multi-faceted environment that
requires much responsibility is a challenge for the best of
leaders. Empowering and enabling your workforce, whilst
understanding your value and influence in your organisation,
is essential to leadership success. Managing up, both
in seniority and through multiple generations, requires
nuance, skill and confidence in your abilities. As Divisional
Commander, Amy will explore the multiple aspects of
leadership in Victoria Police. She will discuss:
• Leading with influence and empowering your team
• Strategies for leading diverse, dispersed teams
• Managing up and across – Leading multiple generations
• Recognising your value
Amy Gledden Superintendent, Southern Metro
Region, Division 2
Victoria Police
10.30 - 10.40 Questions and Discussion
10.40 - 10.55 Morning Tea
10.55 - 11.35 CASE STUDY
Preparing for an uncertain future
In a transformational environment, complexities and
challenges arise when pioneering for a better future.
Building resilience and positivity in yourself and your
workforce is essential when preparing for uncertain times.
Navigating external and internal factors to change, especially
when you change working methodologies and policies,
requires expert and courageous leaders. With the many great
changes occurring in WorkSafe Victoria, Marion is leading her
team towards a better future, but must navigate unknown
challenges in the process. She will discuss:
• Preparing for change and the unknown
• Developing potential and resilience in your workforce to
navigate new territory
• Building your strength as a leader to become a visible role
model
Marion Nagle Executive Director, Worker Support and
Health
WorkSafe Victoria
11.35 - 11.45 Questions and Discussion
11.45 - 12.25 CASE STUDY
Leading change through the power of persuasion
As an independent officer of the parliament, the Victorian
Ombudsman seeks to ensure fairness for Victorians in
their dealings with the public sector and to improve public
administration. Driving change through a complex landscape
while maintaining independence can be challenging.
Promoting a supportive and collaborative environment to
successfully overcome obstacles when under pressure is
critical as a leader in the public sphere. Join the Victorian
Ombudsman as she explores:
• Championing change
• Dealing with challenges under pressure
• Leading with integrity
Deborah Glass OBE The Victorian Ombudsman
Victorian Ombudsman
12.25 - 12.35 Questions and Discussion
12.35 - 1.35 Networking Lunch
1.35 - 2.15 CASE STUDY
Realising Your Leadership Potential
Becoming a senior leader in the Public Sector not only
takes experience and good character, but the confidence to
embrace the role with all its opportunities and responsibilities.
Realising the importance of authenticity and self-
confidence is crucial to successfully lead, particularly in the
transformational Public Sector. Utilising your mentors and
personal support network are the cornerstone to building
and managing leadership confidence. With over 14 years of
leadership experience in the Victorian Public Sector, Beth will
give insights into progressing your leadership career. She will
discuss:
• Utilising mentors and coaches
• Building your support networks
• Building self-confidence
• Transitioning to a more senior role
Beth Jones Executive Director, Agriculture Services
and Biosecurity Operations
Department of Economic Development, Jobs,
Transport and Resources
2.15 - 2.25 Questions and Discussion
2.25 - 3.05 CASE STUDY
Empowering your people - Authentically leading a
public-centric service
Embracing authentic leadership requires self-awareness and
insight into your strengths and limitations as well as that of
your workforce. You connect with honesty and openness
to others and communicate from a place of empathy and
VALUE PLUS DISCOUNT
Receive up to $350 off registration if you
register and pay by 20 January 2017
PLUS TWO WORKSHOPS!
Plus Two Separately Bookable Full-Day
Workshops on 18 & 21 April 2017
2017 Theme: ‘Redefining our Future’
The Public Sector is evolving rapidly, presenting various unprecedented
challenges and exciting opportunities. This is the chance for existing and
emerging leaders to redefine the future of both the Public Sector and their
leadership careers. It aims to address the effects transformation has on
public servants and how to address these to navigate and succeed in a
shifting environment towards a better future. The executive level speaker
faculty will share leadership journeys and insights into the future of the
Public Sector and examine strategies required to become a leader of
tomorrow.

4. able leader
EARLY BIRD DISCOUNT
Receive up to $150 off registration if you
register and pay by 17 March 2017
SUPER SAVER DISCOUNT
Receive up to $250 off registration if you
register and pay by 17 February 2017
emotional intelligence. Annie’s leadership journey in multiple
distinguished leadership roles has led to the empowerment and
autonomy of her people and communities in decisions that has
reaped rewarding results. Drawing on her experiences from
the Black Saturday fires and the Hazelwood mine fire recovery
programs, Annie will explore:
• Developing your authentic leadership style utilising emotional
intelligence
• Innovative ways of communicating and engaging your team
and the communities you serve
• Empowering people to rebuild after adversity
• Delivering a quality public-centric service
Annie Volkering Executive Director, Corporate Services
Environment Protection Authority Victoria
3.05 - 3.15 Questions and Discussion
3.15 - 3.30 Afternoon Tea
3.30 - 4.20 CASE STUDY
Leading and succeeding in government in a complex
global environment
Most Victorian and Commonwealth public sector leaders are
affected to some degree in their work by the major global
political, economic and social challenges facing all industrialised
nations. As representatives of government, we play a role in
administering Australia’s policies and strategies in response to
global changes in technology, business, resources, population,
national security and intelligence, to name a few. Wendy
Davenport will talk about some of the professional and personal
skills required to lead and succeed in this context, drawing
on her extensive experience in senior roles in Australia and
overseas. She will discuss:
• Leading in politically and culturally diverse settings
• Engaging with stakeholders and networks
• Navigating organisational and global change in your career
Wendy Davenport Director, Partner Migration, Visa and
Citizenship Management
Department of Immigration and Border Protection
4.20 - 4.30 Questions and Discussion
4.20 - 4.30 Questions and Discussion
4.30 Concluding Remarks from the Chair
FACULTY OF EXPERTS
Day Two 20 April 2017
8.30 - 8.55 Morning Coffee
8.55 - 9.00 Opening Remarks from the Chair
9.00 - 9.40 OPENING CASE STUDY
From reporter to Deputy Secretary -
Transitioning into seniority
Seizing leadership opportunities to advance and excel
in your leadership career requires an understanding of
expectations, effective engagement of your team and
fulfilling your own leadership potential. Having worked in
both the corporate and public sector, Amy is a thought
leader and expert in her field, advising both business
executives and policy makers. Starting as a reporter,
she has advanced and excelled in her career to become
Deputy Secretary, making key economic decisions for the
Victorian Public Sector. Exploring her journey, Amy will
discuss:
• Key moments and lessons learnt
• Strategies for taking on a more senior role
• Creating and utilising a good support network
• Insight on managing up
Amy Auster Deputy Secretary, Economic
Department of Treasury and Finance Victoria
9.40 - 9.50 Questions and Discussion
9.50 - 10.30 EXPERT COMMENTARY
Redefining workplace culture by addressing
bias
Navigating unconscious bias is nothing new for women,
especially in senior positions in the public sector, which
in many areas is still male-dominated. Recognising and
altering unconscious perceptions is key to change, but
developing resilience and understanding your power
in redefining organisational culture is crucial. Initiating
critical, albeit uncomfortable, conversations that address
gender biases, is an essential skill when negotiating bias
to progress in your career. With over 35 years in coaching
and organisational development, she will explore:
• Addressing and navigating unconscious bias
• Structuring difficult conversations
• Building confidence and resilience
Geraldine Coy Executive Coach and Organisation
Development Consultant
Red Tin Shed
10.30 - 10.40 Questions and Discussion
10.40 - 10.55 Morning Tea
10.55 - 11.45 CASE STUDY
Leading effectively through adversity and
change
With tightened budgets, implementation of strategic
reforms and effectively leading your team through change,
leaders face much pressure in the public sector. Joe
has led the development and implementation of a new
corporate strategy, TAC 2020, which aims to become the
world leader in social insurance. This strategy is a major
shift in the way the TAC operates, changing structures,
processes and focuses that have, in some cases, been in
place for decades. Reflecting on his experience in leading
the TAC through this and the lessons he can share with
others seeking to drive change in the public sector, Joe
will discuss:
• Leading and engaging your team successfully
• Identifying key issues and avoiding pitfalls
• Building resilience and effecting positive change
NETWORKING RECEPTION
4:30 - 5:30PM
Make the most of your experience,
join us to network over complimentary
canapés and drinks
Kendra Strudwick
Director, Executive Coach and Neuroleadership Consultant
TPC Leadership
Geraldine Coy Executive Coach and Organisational
Development Consultant
Red Tin Shed
Angela McWiggan
Leadership Consultant
Sure Trac Consulting
Kim Koop
Chair, Women’s Mental Health Network Victoria
Former Chief Executive Officer, VICSERV

5. Navigating obstacles to become the change leader of the future
Phone: +61 2 8239 9711
www.liquidlearning.com
• General Managers / Group
Managers
• Business Managers / Division /
Line Managers
• Executive Directors / Directors /
Assistant Directors
• Branch / Section Managers
• Human Resources Leaders
• Learning / Organisation
Development
• Leadership Development
• Programs / Trainers / Coaches
• VPS EO Banded Officers
• Chief Executives
• Director-Generals
• Secretaries / Deputy Secretaries
/ Assistant Secretaries
• Commissioners / Deputy
Commissioners / Assistant
Commissioners
WHO WILL ATTEND
Aspiring, emerging and existing female leaders in the Victorian Public
Sector, including:
2.25 - 3.00 CASE STUDY
Talk the walk - Critical conversations leaders have
When it comes to leading your team through change,
engaging stakeholders or influencing your executives,
utilising the appropriate communication style is essential.
The skill sets behind structuring and timing difficult
conversations, whilst understanding the power of positive
language to boost employee morale, are essential when
effectively leading towards a better future. Kristen brings a
wealth of experience when communicating with a variety of
people, roles and departments. She will discuss:
• Building high performance teams through positive
communication
• Stakeholder engagement
• Structuring influential conversations for maximum impact
• Communication vs consultation – Knowing when to ask
and when to tell
Kristen Georgakopoulos General Manager People
and Culture
VicTrack
3.00 - 3.15 Questions and Discussion
3.15 - 3.30 Afternoon Tea
3.30 - 4.30 INTERACTIVE CLOSING ROUNDTABLE
Redefining your future in the Victorian Public
Sector
In times of change there is opportunity for growth and
development. The Victorian Public Sector in particular
recognises the need for a variety of strong leaders to
pioneer progress and advocate positive change in the
sphere. Removing traditional barriers and changing
structures to allow for a more diverse workforce and
leadership team is fundamental for future success as a
public-centric organisation. This interactive session allows
delegates to discuss, share and collaborate in providing
practical solutions in response to the insights, advice and
knowledge gleaned from the conference. Discuss:
• Key insights and advice from the conference
• Implementing new strategies and goals in the workplace
• Collaborate to find solutions
Angela McWiggan Leadership Consultant
Sure Trac Consulting
4.30 Concluding Remarks from the Chair
and Summit Close
Joe Calafiore Chief Executive Officer
Transport Accident Commission
11.45 - 12.25 CASE STUDY
Risky business - Finding your courage to take
strategic risk
Taking strategic risk is crucial when embarking the road
to leadership success. However, the fear of failure and
the ability to bounce back from mistakes takes courage.
Overcoming Imposter Syndrome and acknowledging your
value is essential when evolving into a confident, resilient
leader, who can face challenges and take risks. With risk
comes responsibility and you must have the confidence to
lead your team through change. As an experienced public
sector executive Sharon will discuss:
• Overcoming Imposter Syndrome
• Finding the courage to take risks
• Bouncing back – Embracing mistakes and moving
forward
Dr Sharon Davis Executive Director, Water
Resources
Department of Environment, Land, Water and
Planning, Victoria
12.25 - 12.35 Questions and Discussion
12.35 - 1.35 Networking Lunch
1.35 - 2.25 INTERACTIVE PANEL DISCUSSION
Overcoming challenges when implementing
change
Preparing for future difficulties and hurdles could make
all the difference in effectively implementing changes in
the workplace. Implementing new strategies can engage
and empower a diverse workforce to thrive in a changing
environment, but leading transformation in the bureaucracy
of the public service requires a nuanced understanding
of its unique structures and barriers, at a personal and an
organisational level. The panel will explore:
• Strategies for dealing with difficulties when implementing
change
• The psychology of change and challenging traditional
mindsets to embrace the new
• Building resilience in yourself and your team
• The art of foresight – Preparing for difficulties to avoid
them
Sam Hannah-Rankin Director Public Sector
Innovation
Department of Premier and Cabinet, Victoria
Eileen Armato Director, Public Support Services
Victoria Police
Anne Howe Chief Executive Officer, Jessie
McPherson Private Hospital
Monash Health
Louise Salter Director of Planning, Policy and
Programs
Ambulance Victoria
Paul Galea Commandant Army Knowledge Group
Department of Defence, Army Knowledge Group
Kim Koop Chair, Women’s Mental Health Network
Victoria
Former Chief Executive Officer, VICSERV
Air Commodore Jenny Lumsden CSC
Director General Health Reserves, Royal Australian
Air Force
Tweet about this event using the hashtag #WilmaChat
and @LiquidLearning for daily industry updates!
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6. 9.00 - 4.30
Corageous Leadership in the Complex, Transformational Public Sector
The Victorian Public Sector is a dynamic and transformational environment calling for strong, courageous leaders to step up and pioneer new pathways.
In order to effectively and positively manage change and drive innovation in their workforce, successful leaders must possess a firm understanding of the
complex dynamics present in a diverse, modern workforce, but also be prepared to negotiate the personal challenges along the way.
By understanding the complexities of Emotional Intelligence leaders can develop differentiated communication styles, nurture potential and develop
resilience in their teams, working towards a culture of innovation and achievement. Establishing a robust base in this way enables leaders to identify and
tackle any areas of resistance or dysfunction with a more agile and proactive approach, improving effectiveness and performance throughout their team.
This full-day, comprehensive workshop will provide attendees with tools to build capacity and capability in their workforce and achieve a positive,
collaborative working environment built on innovation. Structured interactive discussion and hands-on practical activities will equip you with the key skills
necessary to enhance leadership performance in the transformational Victorian Public Sector. Explore:
Resilience
• Building resilience in yourself and your team
• Finding your courage
• Fostering a positive working environment
Authentic leadership
• Discovering your ‘Brave Truth’
• Developing your authentic leadership brand
• Emotionally intelligent leadership
Mediation
• Dealing with resistance to change
• Tackling dysfunctional environments
• Mediation skills
Preparing for the future
• Engaging your workforce during times of change
• Finding the positive solution
• Preparing yourself for the unknown
Expert Facilitator: Geraldine Coy Executive Coach and Organisational Development Consultant
Red Tin Shed
Geraldine has over 35 years in Organisational Design, Development and People Management Strategy, directly aligned to support business strategy.
Her core strengths include an ability to recognise where leaders re-enforce the status quo, to always search for a positive solution, encouraging growth
through delegation, and driving focus, not on everything, but on the right things. Geraldine is an expert in managing diversity, giving people confidence to
get things done. Passionate about developing a sound platform for self-directed teams, she is a strong and dedicated enabler. She devotes significant
energy into understanding communication styles, working towards a culture of achievement, including causal analysis, behaviour modification thinking
through, and actioning responses, reaching structured achievement.
Specialties: Geraldine has extensive training and experience in conflict resolution, mediation, conciliation, consultation and facilitation. Leadership
Development, Change Management, Human Resources best practice and Employee Health and Wellbeing are key components of employee
engagement strategies.
Post-Summit Workshop
21 April 2017
TEAM BOOKINGS AVAILABLE
TEAM OFTEAM OF TEAM OF
653 874 +
15%DISCOUNT10%DISCOUNT 20%DISCOUNT
SPONSOR TODAY!
Limited sponsorship and exhibition opportunities
available. For your chance to brand yourself as a
market leader, please call: +61 2 8239 9711 or email:
partnership@liquidlearning.com.au
TEAM BOOKINGS
Receive a 20% discount when
booking a team of 8 to attend,
please call: +61 2 8239 9711 or
email: registration@liquidlearning.com.au

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Booking FormMelbourne Convention and Exhibition Centre
1 Convention Centre Pl,
South Wharf, VIC, 3006
Ph: +61 3 9235 8000 VWL0417A - D
The 7th Public Sector
Women in Leadership
Victoria Summit 2017
18, 19, 20 & 21 April 2017
Registration Policy: If you are unable to attend this event, you may send a
substitute delegate in your place at no additional cost. Please advise us of any
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