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www.BeyondIndigoPets.com
Why is my Copy Choppy
Jeani Nugent
Beyond Indigo Project Manager
jeani@beyondindigo.com
877-244-9322 x320
www.BeyondIndigoPets.com
Upcoming Veterinary Webinars: They’re FREE!
Sign up at beyondingopets.com
Asking Clients to Write Reviews
June 11, 2014 ~ 11:00-11:30am CST
It’s not uncommon to feel uncomfortable asking your clients to write positive reviews
for you. Many veterinarians and business owners simply refuse to do it at all, but for
those who take the plunge and find a way that feels natural, it becomes a great way to
keep people talking about your clinic and referring friends, relatives, and even
strangers! Join us as we talk about how to grow comfortable asking your clients to
write reviews.
Making Print Materials For You
July 9, 2014 ~ 11:00-11:30am CST
As you begin your digital marketing journey, you are probably looking more at ways to
connect and engage with your clients online. But did you know that you can use
traditional marketing approaches to supplement your digital marketing? In this free, 30
minute webinar by Beyond Indigo, you’ll learn how to incorporate business cards,
signs, brochures, and more into your digital marketing strategy!
www.BeyondIndigoPets.com
Upcoming Veterinary Webinars: They’re FREE!
Sign up at beyondingopets.com
Your Website Image: Choosing the Right Photos
August 6, 2014 ~ 11:00-11:30am CST
Choosing compelling images is one of the most important parts of creating a great
website. The right images attract attention, set the tone, represent your practice, and
educate your users. The wrong images can confuse and annoy your visitors. Join
Elyse Phillips, one of Beyond indigo’s Project Managers, to learn:
 Tips for choosing photos for your website
 People and places and things: when to feature each
 When should you use stock photos?
www.BeyondIndigoPets.com
BeeFree Cloud-Based Software
www.beefree.beyondindigopets.com/webinars.html
Do You Know Your
Key Performance Indicators In Real Time?
June 4, 2014 ~ 7:00pm CST
The sad and true fact is most hospitals do not know the real-time numbers
that drive their business. For example, do you know your average
transaction cost as of today? How many new clients have you had in the
past two weeks? How many active clients do you have as of now? Do you
know where your clients live? These are some key indicators that you can
see immediately when you use BeeFree. Why? They are on your dashboard.
Sign up for this webinar to learn how to access these key indicators quickly
per doctor and for the hospital overall. It is time to start looking at the
numbers daily.
Presented
TONIGHT!
www.BeyondIndigoPets.com
Check Out Beyond Indigo Past Webinars
www.youtube.com/user/beyondindigopets
Website Essentials
www.BeyondIndigoPets.com
Print vs. Website Copy
Print Content
 Examples: reports, articles,
client handouts
www.BeyondIndigoPets.com
Print vs. Website Copy
Print Content
 Examples: reports, articles,
client handouts
 Read word for word, start to
finish
www.BeyondIndigoPets.com
Print vs. Website Copy
Print Content
 Examples: reports, articles,
client handouts
 Read word for word, start to
finish
 The expectation is for the
reader to look at copy as a
whole, from start to finish
www.BeyondIndigoPets.com
Print vs. Website Copy
Print Content
 Examples: reports, articles,
client handouts
 Read word for word, start to
finish
 The expectation is for the
reader to look at copy as a
whole, from start to finish
Website Copy
 79% of readers scan
websites
www.BeyondIndigoPets.com
Print vs. Website Copy
Print Content
 Examples: reports, articles,
client handouts
 Read word for word, start to
finish
 The expectation is for the
reader to look at copy as a
whole, from start to finish
Website Copy
 79% of readers scan
websites
 Most users will skip long
paragraphs
www.BeyondIndigoPets.com
Print vs. Website Copy
Print Content
 Examples: reports, articles,
client handouts
 Read word for word, start to
finish
 The expectation is for the
reader to look at copy as a
whole, from start to finish
Website Copy
 79% of readers scan
websites
 Most users will skip long
paragraphs
 Only 16% of web users will
read a web page word for
word, start to finish
www.BeyondIndigoPets.com
Print vs. Website Copy
Print Content
 Examples: reports, articles,
client handouts
 Read word for word, start to
finish
 The expectation is for the
reader to look at copy as a
whole, from start to finish
Website Copy
 79% of readers scan
websites
 Most users will skip long
paragraphs
 Only 16% of web users will
read a web page word for
word, start to finish
 Readers will
look for key
sentences
or phrases
www.BeyondIndigoPets.com
So How DO People Read Websites?
User-driven Medium
 Clients want to “click” things instead of reading long
passages
www.BeyondIndigoPets.com
So How DO People Read Websites?
User-driven Medium
 Clients want to “click” things instead of reading long
passages
Lots of Competition
 Millions of other pages out there, so if your client can’t find
what they need quickly, they’ll leave
www.BeyondIndigoPets.com
So How DO People Read Websites?
User-driven Medium
 Clients want to “click” things instead of reading long
passages
Lots of Competition
 Millions of other pages out there, so if your client can’t find
what they need quickly, they’ll leave
Mobile
 Between 46-50% of Google searches
are mobile
 Number of exclusively mobile
searches increasing
www.BeyondIndigoPets.com
Choppy Copy
Choppy can be good!
www.BeyondIndigoPets.com
Choppy Copy
Choppy can be good!
 Bullet points
www.BeyondIndigoPets.com
Choppy Copy
Choppy can be good!
 Bullet points
 Effective headlines
www.BeyondIndigoPets.com
Choppy Copy
Choppy can be good!
 Bullet points
 Effective headlines
 Short, simplified content
www.BeyondIndigoPets.com
Repetitive Copy
Repetition can be good!
www.BeyondIndigoPets.com
Repetitive Copy
Repetition can be good!
 …and this warrants repeating…
www.BeyondIndigoPets.com
Repetitive Copy
Repetition can be good!
 …and this warrants repeating…
Repetition can be good!
www.BeyondIndigoPets.com
Repetitive Copy
Repetition can be good!
 …and this warrants repeating…
Repetition can be good!
 Users may never see your home page
www.BeyondIndigoPets.com
Repetitive Copy
Repetition can be good!
 …and this warrants repeating…
Repetition can be good!
 Users may never see your home page
 Visitors from Social Media links
(Facebook, Twitter, Google+,
Pinterest)
www.BeyondIndigoPets.com
Repetitive Copy
Repetition can be good!
 …and this warrants repeating…
Repetition can be good!
 Users may never see your home page
 Visitors from Social Media links
(Facebook, Twitter, Google+,
Pinterest)
 Visitors from Google searches
for your services (boarding,
pet dental, spay/neuter)
www.BeyondIndigoPets.com
Good Web Copy
Avoid technical jargon
www.BeyondIndigoPets.com
Good Web Copy
Avoid technical jargon
 Example: say “chronic kidney disease” instead of “chronic
renal failure”
www.BeyondIndigoPets.com
Good Web Copy
Avoid technical jargon
 Example: say “chronic kidney disease” instead of “chronic
renal failure”
 Write at an 8th grade level, this is the level your most of your
audience reads at
www.BeyondIndigoPets.com
Good Web Copy
Avoid technical jargon
 Example: say “chronic kidney disease” instead of “chronic
renal failure”
 Write at an 8th grade level, this is the level your most of your
audience reads at
Be specific
www.BeyondIndigoPets.com
Good Web Copy
Avoid technical jargon
 Example: say “chronic kidney disease” instead of “chronic
renal failure”
 Write at an 8th grade level, this is the level your most of your
audience reads at
Be specific
 Back up superlative with facts
www.BeyondIndigoPets.com
Good Web Copy
Avoid technical jargon
 Example: say “chronic kidney disease” instead of “chronic
renal failure”
 Write at an 8th grade level, this is the level your most of your
audience reads at
Be specific
 Back up superlative with facts
 Instead of Best Veterinarian use
“Voted Best Veterinarian by XYZ
Organization in the ABC area”
www.BeyondIndigoPets.com
Good Web Copy
Make it about your clients needs
www.BeyondIndigoPets.com
Good Web Copy
Make it about your clients needs
 Skip the mission statement
www.BeyondIndigoPets.com
Good Web Copy
Make it about your clients needs
 Skip the mission statement
 Discuss specific services that you offer
www.BeyondIndigoPets.com
Good Web Copy
Make it about your clients needs
 Skip the mission statement
 Discuss specific services that you offer
Don’t be afraid to upsell!
www.BeyondIndigoPets.com
Good Web Copy
Make it about your clients needs
 Skip the mission statement
 Discuss specific services that you offer
Don’t be afraid to upsell!
 Point out you have products your patients can purchase
when talking about nutrition or flea and tick prevention
www.BeyondIndigoPets.com
Good Web Copy
Home Page
www.BeyondIndigoPets.com
Good Web Copy
Home Page
 Ideally 150 words
 Brief description of you
 Links within content to important pages
www.BeyondIndigoPets.com
Good Web Copy
Home Page
 Ideally 150 words
 Brief description of you
 Links within content to important pages
Internal Pages
www.BeyondIndigoPets.com
Good Web Copy
Home Page
 Ideally 150 words
 Brief description of you
 Links within content to important pages
Internal Pages
 250-500 words
 Bullet points and lists
 Brief paragraphs
 Call to action
 Catchy headlines
www.BeyondIndigoPets.com
Good Web Copy
Home Page
 Ideally 150 words
 Brief description of you
 Links within content to important pages
Internal Pages
 250-500 words
 Bullet points and lists
 Brief paragraphs
 Call to action
 Catchy headlines
Headlines
www.BeyondIndigoPets.com
Good Web Copy
Home Page
 Ideally 150 words
 Brief description of you
 Links within content to important pages
Internal Pages
 250-500 words
 Bullet points and lists
 Brief paragraphs
 Call to action
 Catchy headlines
Headlines
 Less than 80 characters
 Should contain key phrases that users are scanning for
www.BeyondIndigoPets.com
So…let’s look at some examples
www.BeyondIndigoPets.com
Questions?
Feel free to ask now:
Audio
Chat function
Contact me later at
jeani@beyondindigo.com
877-244-9322 x320
www.BeyondIndigoPets.com
Questions?
For additional help with your company’s
positive-based marketing, including content,
reach out to our Marketing and Sales
Manager Melissa Neff at:
melissa@beyondindigo.com
877-244-9322 ext 100

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Why is my copy choppy

  • 1. www.BeyondIndigoPets.com Why is my Copy Choppy Jeani Nugent Beyond Indigo Project Manager jeani@beyondindigo.com 877-244-9322 x320
  • 2. www.BeyondIndigoPets.com Upcoming Veterinary Webinars: They’re FREE! Sign up at beyondingopets.com Asking Clients to Write Reviews June 11, 2014 ~ 11:00-11:30am CST It’s not uncommon to feel uncomfortable asking your clients to write positive reviews for you. Many veterinarians and business owners simply refuse to do it at all, but for those who take the plunge and find a way that feels natural, it becomes a great way to keep people talking about your clinic and referring friends, relatives, and even strangers! Join us as we talk about how to grow comfortable asking your clients to write reviews. Making Print Materials For You July 9, 2014 ~ 11:00-11:30am CST As you begin your digital marketing journey, you are probably looking more at ways to connect and engage with your clients online. But did you know that you can use traditional marketing approaches to supplement your digital marketing? In this free, 30 minute webinar by Beyond Indigo, you’ll learn how to incorporate business cards, signs, brochures, and more into your digital marketing strategy!
  • 3. www.BeyondIndigoPets.com Upcoming Veterinary Webinars: They’re FREE! Sign up at beyondingopets.com Your Website Image: Choosing the Right Photos August 6, 2014 ~ 11:00-11:30am CST Choosing compelling images is one of the most important parts of creating a great website. The right images attract attention, set the tone, represent your practice, and educate your users. The wrong images can confuse and annoy your visitors. Join Elyse Phillips, one of Beyond indigo’s Project Managers, to learn:  Tips for choosing photos for your website  People and places and things: when to feature each  When should you use stock photos?
  • 4. www.BeyondIndigoPets.com BeeFree Cloud-Based Software www.beefree.beyondindigopets.com/webinars.html Do You Know Your Key Performance Indicators In Real Time? June 4, 2014 ~ 7:00pm CST The sad and true fact is most hospitals do not know the real-time numbers that drive their business. For example, do you know your average transaction cost as of today? How many new clients have you had in the past two weeks? How many active clients do you have as of now? Do you know where your clients live? These are some key indicators that you can see immediately when you use BeeFree. Why? They are on your dashboard. Sign up for this webinar to learn how to access these key indicators quickly per doctor and for the hospital overall. It is time to start looking at the numbers daily. Presented TONIGHT!
  • 5. www.BeyondIndigoPets.com Check Out Beyond Indigo Past Webinars www.youtube.com/user/beyondindigopets Website Essentials
  • 6. www.BeyondIndigoPets.com Print vs. Website Copy Print Content  Examples: reports, articles, client handouts
  • 7. www.BeyondIndigoPets.com Print vs. Website Copy Print Content  Examples: reports, articles, client handouts  Read word for word, start to finish
  • 8. www.BeyondIndigoPets.com Print vs. Website Copy Print Content  Examples: reports, articles, client handouts  Read word for word, start to finish  The expectation is for the reader to look at copy as a whole, from start to finish
  • 9. www.BeyondIndigoPets.com Print vs. Website Copy Print Content  Examples: reports, articles, client handouts  Read word for word, start to finish  The expectation is for the reader to look at copy as a whole, from start to finish Website Copy  79% of readers scan websites
  • 10. www.BeyondIndigoPets.com Print vs. Website Copy Print Content  Examples: reports, articles, client handouts  Read word for word, start to finish  The expectation is for the reader to look at copy as a whole, from start to finish Website Copy  79% of readers scan websites  Most users will skip long paragraphs
  • 11. www.BeyondIndigoPets.com Print vs. Website Copy Print Content  Examples: reports, articles, client handouts  Read word for word, start to finish  The expectation is for the reader to look at copy as a whole, from start to finish Website Copy  79% of readers scan websites  Most users will skip long paragraphs  Only 16% of web users will read a web page word for word, start to finish
  • 12. www.BeyondIndigoPets.com Print vs. Website Copy Print Content  Examples: reports, articles, client handouts  Read word for word, start to finish  The expectation is for the reader to look at copy as a whole, from start to finish Website Copy  79% of readers scan websites  Most users will skip long paragraphs  Only 16% of web users will read a web page word for word, start to finish  Readers will look for key sentences or phrases
  • 13. www.BeyondIndigoPets.com So How DO People Read Websites? User-driven Medium  Clients want to “click” things instead of reading long passages
  • 14. www.BeyondIndigoPets.com So How DO People Read Websites? User-driven Medium  Clients want to “click” things instead of reading long passages Lots of Competition  Millions of other pages out there, so if your client can’t find what they need quickly, they’ll leave
  • 15. www.BeyondIndigoPets.com So How DO People Read Websites? User-driven Medium  Clients want to “click” things instead of reading long passages Lots of Competition  Millions of other pages out there, so if your client can’t find what they need quickly, they’ll leave Mobile  Between 46-50% of Google searches are mobile  Number of exclusively mobile searches increasing
  • 18. www.BeyondIndigoPets.com Choppy Copy Choppy can be good!  Bullet points  Effective headlines
  • 19. www.BeyondIndigoPets.com Choppy Copy Choppy can be good!  Bullet points  Effective headlines  Short, simplified content
  • 21. www.BeyondIndigoPets.com Repetitive Copy Repetition can be good!  …and this warrants repeating…
  • 22. www.BeyondIndigoPets.com Repetitive Copy Repetition can be good!  …and this warrants repeating… Repetition can be good!
  • 23. www.BeyondIndigoPets.com Repetitive Copy Repetition can be good!  …and this warrants repeating… Repetition can be good!  Users may never see your home page
  • 24. www.BeyondIndigoPets.com Repetitive Copy Repetition can be good!  …and this warrants repeating… Repetition can be good!  Users may never see your home page  Visitors from Social Media links (Facebook, Twitter, Google+, Pinterest)
  • 25. www.BeyondIndigoPets.com Repetitive Copy Repetition can be good!  …and this warrants repeating… Repetition can be good!  Users may never see your home page  Visitors from Social Media links (Facebook, Twitter, Google+, Pinterest)  Visitors from Google searches for your services (boarding, pet dental, spay/neuter)
  • 27. www.BeyondIndigoPets.com Good Web Copy Avoid technical jargon  Example: say “chronic kidney disease” instead of “chronic renal failure”
  • 28. www.BeyondIndigoPets.com Good Web Copy Avoid technical jargon  Example: say “chronic kidney disease” instead of “chronic renal failure”  Write at an 8th grade level, this is the level your most of your audience reads at
  • 29. www.BeyondIndigoPets.com Good Web Copy Avoid technical jargon  Example: say “chronic kidney disease” instead of “chronic renal failure”  Write at an 8th grade level, this is the level your most of your audience reads at Be specific
  • 30. www.BeyondIndigoPets.com Good Web Copy Avoid technical jargon  Example: say “chronic kidney disease” instead of “chronic renal failure”  Write at an 8th grade level, this is the level your most of your audience reads at Be specific  Back up superlative with facts
  • 31. www.BeyondIndigoPets.com Good Web Copy Avoid technical jargon  Example: say “chronic kidney disease” instead of “chronic renal failure”  Write at an 8th grade level, this is the level your most of your audience reads at Be specific  Back up superlative with facts  Instead of Best Veterinarian use “Voted Best Veterinarian by XYZ Organization in the ABC area”
  • 32. www.BeyondIndigoPets.com Good Web Copy Make it about your clients needs
  • 33. www.BeyondIndigoPets.com Good Web Copy Make it about your clients needs  Skip the mission statement
  • 34. www.BeyondIndigoPets.com Good Web Copy Make it about your clients needs  Skip the mission statement  Discuss specific services that you offer
  • 35. www.BeyondIndigoPets.com Good Web Copy Make it about your clients needs  Skip the mission statement  Discuss specific services that you offer Don’t be afraid to upsell!
  • 36. www.BeyondIndigoPets.com Good Web Copy Make it about your clients needs  Skip the mission statement  Discuss specific services that you offer Don’t be afraid to upsell!  Point out you have products your patients can purchase when talking about nutrition or flea and tick prevention
  • 38. www.BeyondIndigoPets.com Good Web Copy Home Page  Ideally 150 words  Brief description of you  Links within content to important pages
  • 39. www.BeyondIndigoPets.com Good Web Copy Home Page  Ideally 150 words  Brief description of you  Links within content to important pages Internal Pages
  • 40. www.BeyondIndigoPets.com Good Web Copy Home Page  Ideally 150 words  Brief description of you  Links within content to important pages Internal Pages  250-500 words  Bullet points and lists  Brief paragraphs  Call to action  Catchy headlines
  • 41. www.BeyondIndigoPets.com Good Web Copy Home Page  Ideally 150 words  Brief description of you  Links within content to important pages Internal Pages  250-500 words  Bullet points and lists  Brief paragraphs  Call to action  Catchy headlines Headlines
  • 42. www.BeyondIndigoPets.com Good Web Copy Home Page  Ideally 150 words  Brief description of you  Links within content to important pages Internal Pages  250-500 words  Bullet points and lists  Brief paragraphs  Call to action  Catchy headlines Headlines  Less than 80 characters  Should contain key phrases that users are scanning for
  • 44. www.BeyondIndigoPets.com Questions? Feel free to ask now: Audio Chat function Contact me later at jeani@beyondindigo.com 877-244-9322 x320
  • 45. www.BeyondIndigoPets.com Questions? For additional help with your company’s positive-based marketing, including content, reach out to our Marketing and Sales Manager Melissa Neff at: melissa@beyondindigo.com 877-244-9322 ext 100