In this short slide deck I will show you the advantages of using WhatsApp for customer service and why it is so popular among ecommerce businesses.

1. Get your own
Customer Service
via WhatsApp

2. Since early 2016, WhatsApp has
more than 1 billion active users
worldwide.
Customer Service via WhatsApp
„2016 will be the year of conversational commerce“
Chris Messina – Developer Experience Lead at UBER

3. While conventional businesses still
rely on email as communication
channel, online businesses take a
step forward and use WhatsApp for
efficient customer service.
Why?
Customer Service via WhatsApp

4. Customer Service via WhatsApp
1. WhatsApp is fast

5. Customer Service via WhatsApp
1. WhatsApp is fast
2. WhatsApp is personal

6. Customer Service via WhatsApp
1. WhatsApp is fast
2. WhatsApp is personal
3. Your customers are already using it

7. 1. WhatsApp is fast
2. WhatsApp is personal
3. Your customers are already using it
4. …and you can reach them instantly!
Customer Service via WhatsApp

8. Using the communication channels
your customers are familiar is essential
for your online business
Customer Service via WhatsApp

9. At orat.io, we enable you to offer
customer service via WhatsApp,
Facebook Messenger and Telegram Messenger
Customer Service via WhatsApp

10. Start your 14 days free trial today and be ready in minutes
Customer Service via WhatsApp

11. Register for free at orat.io »
Customer Service via WhatsApp
Start your 14 days free trial today and be ready in minutes