1. 15-04-15
Webinar Sponsored by Computer Aid, Inc.
Slide: 1
Getting Business Value out of
Agile Retrospectives
February 5, 2014, 11:00 AM EST
Ben Linders Advies

2. 15-04-15
Webinar Sponsored by Computer Aid, Inc.
Slide: 2
Ben Linders
Senior Consultant
Ben Linders Advies
BenLinders@gmail.com
Hosted by:
Jessica Snyder
ITMPI
Jessica_Snyder@compaid.com
Ben Linders Advies

3. 15-04-15
Webinar Sponsored by Computer Aid, Inc.
Slide: 3
About Presenter’s Firm
Ben Linders Advies deliver services for Software
Development, IT and R&D organizations and
professionals, to help them becoming more effective and
efficient, and increase the business value that they
deliver in their organization, and to their customers.
Ben Linders is co-author of the book:
Getting Value out of Agile Retrospectives
(http://www.benlinders.com/getting-value-out-of-agile-retrospectives/)
Ben Linders Advies

4. 15-04-15
Webinar Sponsored by Computer Aid, Inc.
Slide: 4
CAI Achieves IT Operational Excellence
www.compaid.com

5. 15-04-15
Webinar Sponsored by Computer Aid, Inc.
Slide: 5
PDU Credits Available for this Webinar
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Your PDU email will be sent to you within 24 hours

6. 15-04-15
Webinar Sponsored by Computer Aid, Inc.
Slide: 6
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7. 15-04-15
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8. 15-04-15
Webinar Sponsored by Computer Aid, Inc.
Slide: 8
Getting Business value out of
Agile Retrospectives
Download slides at:
http://www.benlinders.com/itmpi/
Ben Linders Advies

9. 15-04-15
Webinar Sponsored by Computer Aid, Inc.
Slide: 9
Learning objectives
•
prepare and facilitate agile retrospectives
•
create an environment conducive to such retrospectives
•
get more business value out of agile retrospectives

10. 15-04-15
Webinar Sponsored by Computer Aid, Inc.
Slide: 10
Who is Ben Linders?
Agile & Lean
Quality & Defect Prevention
Process Improvement
Organizational Development
CMMI / People-CMM Assessor
Ben Linders Advies

11. 15-04-15
Webinar Sponsored by Computer Aid, Inc.
Slide: 11
Agile Retrospectives
Practice used by teams to reflect on their way of working, and to
continuously become better in what they do.
Focus upon
•
Team
•
Self steering
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Collaboration
•
Value
What is an Agile Retrospectives

12. 15-04-15
Webinar Sponsored by Computer Aid, Inc.
Slide: 12
Why Retrospectives?
To help teams to solve problems and improve themselves!
•
Power to the Team
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Less resistance to Change
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Actions done by the Team
•
Becoming Agile and Lean

13. 15-04-15
Webinar Sponsored by Computer Aid, Inc.
Slide: 13
Prime Directive
“Regardless of what we discover, we understand and truly believe
that everyone did the best job they could, given what they knew at
the time, their skills and abilities, the resources available, and the
situation at hand.”
Norm Kerth http://www.retrospectives.com/
Create an Open Culture
where team member Speak Up
with Respect for each other
to Learn and Improve
Soft Skills Matter

14. 15-04-15
Webinar Sponsored by Computer Aid, Inc.
Slide: 14

15. 15-04-15
Webinar Sponsored by Computer Aid, Inc.
Slide: 15
Retrospective Exercises
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Asking questions
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One-word retrospective
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Root Cause Analysis
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Timeline
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Flow and Energy
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Asking Why?
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Strenghts (Solution Focused)
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Perfection game
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Action priorities
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Retrospective of Retrospectives
Pocket Book on Agile Retrospectives

16. 15-04-15
Webinar Sponsored by Computer Aid, Inc.
Slide: 16
Leading Retrospectives
Roles
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Facilitator – Servant Leader
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Coach – Support Change
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Manager – Arrange for Change
All roles are needed
Play the game
Action is in the interaction

17. 15-04-15
Webinar Sponsored by Computer Aid, Inc.
Slide: 17
Environment for Retrospectives
Adopting retrospectives is an organizational change where
professionals adapt their way of working, their behavior.
It won’t just happen, and if not properly supported it may take
much time, or even fail.
•
Purpose of Retrospectives
•
Capable Retrospective Facilitators
•
Do and Evaluate Retrospectives
Adopting Agile Retrospectives

18. 15-04-15
Webinar Sponsored by Computer Aid, Inc.
Slide: 18
Purpose of Retrospectives
Help those involved to know why they should do retrospectives
•
Teams have authority and responsibility on how to do their work
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Discuss the need for continuous improvement
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Celebrate and reward success
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Empasize “why over how”
Sustainable Improvement through Agile Retrospectives

19. 15-04-15
Webinar Sponsored by Computer Aid, Inc.
Slide: 19
Capable Retrospective Facilitators
Effective and Efficient Retrospectives:
•
Vital few improvement actions
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Keep the invested time low
Facilitation by capable people:
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Qualify and Authorize facilitators
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Training: Purpose, techniques, skills
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Mentoring & coaching
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Share & discuss retrospective experiences Agile Improvement

20. 15-04-15
Webinar Sponsored by Computer Aid, Inc.
Slide: 20
Do and Evaluate Retrospectives
•
Prepare: Purposes and establishing capable facilitators
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Start with retrospectives in your first iteration
•
Simple technique: asking questions or boat exercise
Evaluate the Retrospective, ask:
•
Is this useful?
•
Does it help to get a shared understanding how things are going?
•
Do the actions that come out of the meeting make sense?
•
Does meeting as a team to reflect feel good?

21. 15-04-15
Webinar Sponsored by Computer Aid, Inc.
Slide: 21
Business Value
Agile retrospectives help teams learn and improve, and increase
their business value to their customers and the company
Getting more Business Value:
•
Expectations
•
Limit Actions
•
Toolbox of Retrospective Exercises
•
Follow up on Actions
Getting Business Value out of Agile Retrospectives

22. 15-04-15
Webinar Sponsored by Computer Aid, Inc.
Slide: 22
Expectations for Retrospectives
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Collaboration & Teamwork
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Development Process
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Velocity / Productivity
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Product Quality
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Costs
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Lead Time

23. 15-04-15
Webinar Sponsored by Computer Aid, Inc.
Slide: 23
Limit the number of Actions
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Small Action
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Change Frequently
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Focus on Value
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Stop Starting, Start Stopping
•
Kanban
Short Cycled Improvement

24. 15-04-15
Webinar Sponsored by Computer Aid, Inc.
Slide: 24
Toolbox of Retrospective Exercises
•
Teams are different
•
Needs vary in time
•
Deliver more value for Teams
You can plan a retrospective meeting, and
think about the technique that you want to
use, but be open to change it on the spot
whenever needed.
Toolbox of Retrospective Techniques

25. 15-04-15
Webinar Sponsored by Computer Aid, Inc.
Slide: 25
Follow up on Actions
•
Make them Visible
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Check status in the next Retrospective
•
Mentor & Coach teams on Continuous Improvement
Making Quality & Process Improvement Visisble
Uncovering Better Ways to do Process Improvement
Golden Rules for Agile Process Improvement

26. 15-04-15
Webinar Sponsored by Computer Aid, Inc.
Slide: 26
Retrospectives Book
Getting Value out of Agile Retrospectives
A Toolbox of Retrospective Exercises
By Luis Gonçalves & Ben Linders
Download from:
•
InfoQ
•
Leanpub
Mailinglist: eepurl.com/Mem7H

27. 15-04-15
Webinar Sponsored by Computer Aid, Inc.
Slide: 27
Getting Business Value out of Agile Retrospectives
•
prepare and facilitate agile retrospectives
•
create an environment
•
get more business value

28. 15-04-15
Webinar Sponsored by Computer Aid, Inc.
Slide: 28
Questions?
benlinders@gmail.com
@BenLinders
www.linkedin.com/in/benlinders
www.facebook.com/BenLindersAdvies
www.benlinders.com
Ben Linders Advies

29. 15-04-15
Webinar Sponsored by Computer Aid, Inc.
Slide: 29
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30. 15-04-15
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Slide: 30
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31. 15-04-15
Webinar Sponsored by Computer Aid, Inc.
Slide: 31
Ben Linders
Senior Consultant
Ben Linders Advies
BenLinders@gmail.com
Hosted by:
Jessica Snyder
ITMPI
Jessica_Snyder@compaid.com
Ben Linders Advies