This document provides COVID-19 awareness and precautionary measures guidelines from Meraas HSE. It discusses the origins and transmission of COVID-19, emphasizing hand hygiene, cough etiquette, cleaning, and social distancing to break the chain of infection. Preventive measures are outlined for malls, restaurants, and reporting procedures. The training aims to ensure employee and tenant safety during the pandemic.

1. COVID-19 AWARENESS
P R E C A U T I O N A R Y M E A S U R E S A N D H S E G U I D E L I N E S
Facilitated by: SHEELATHOGARU, HSE
Qualified infection prevention and control in
health and care
Settings (level 2- Highfield International)

2. On behalf of health and safety of Meraas, I would like to take this opportunity to thank you
all for your support and cooperation during this difficult time due to the spread of COVID-19,
which is having a great impact on all our lives. While we are taking all the relevant measures
to adhere to the health and safety regulations and requirements led by our local authorities
and international standards, and in order to keep you and your families safe, we remain very
committed to provide you a safe working environment.
To overcome this unique challenge, we request all of you to stay focused on the three
priorities. First, the safety of all of us is paramount. We can only make positive contributions
and live our purpose and values if we stay healthy and avoid spreading the virus. Second,
business continuity is key. We need to focus our efforts on securing our businesses every
step of the way. And third, provide the helping hand to the communities around us.
As HSE team, we want to assure you that we are monitoring the developing situation and
have resources to act accordingly, to implement the required preventive measures for the
safety of the employees, customers, residents and their businesses. Maintaining awareness
and vigilance is crucial as the number of outbreak cases reported is growing. Thus, we have
compiled this awareness training session for you to provide you with the needed information
and guidance for the required preventive measures against COVID-19.
Please do look after yourselves, your families, and stay safe.
Thank you.
MESSAGE FROM HEAD, HSE MERAAS
AZAM SOUKAR

3. WITH KNOWLEDGE,
WE CAN BREAK THE
CHAIN…

4. WHERE DO NEW VIRUSES COME
FROM?

6. COVID-19
Novel Coronavirus (COVID-19) is a new strain of coronavirus which may
cause illness in animals or humans. In humans, several coronaviruses
are known to cause respiratory infections ranging from the common
cold to more severe diseases. First identified in a cluster with
pneumonia symptoms in Wuhan city, Hubei province of China.
Common symptoms:
fever.
tiredness.
dry cough/breathing difficulties
Some people may experience:
aches and pains.
nasal congestion.
runny nose.
sore throat.
diarrhea.

7. MODES OF TRANSMISSION

8. MODES OF TRANSMISSION

9. CHAIN OF INFECTION
5
2
3
4
6
1

10. HOW TO BREAK THE CHAIN OF
INFECTION?
HAND HYGIENE
COUGH & SNEEZE ETIQUETTE
CLEANING YOUR EVERYDAY
ENVIRONMENT
SOCIAL DISTANCING

11. HAND HYGIENE
HAND WASHING

12. HAND HYGIENE
HAND SANITIZING

14. DECONTAMINATION
Decontamination
Decontamination renders an item or material safe to handle.
DISINFECTION
Disinfection reduces the level of microbial
contamination. Chemical disinfection does
not kill spores, unlike chemical sterilization.
STERILIZATION
A sterile surface/object is completely free of
living microorganisms and viruses.
Sterilization procedures kill all
microorganisms. Methods used in sterilization
procedures include heat, ethylene oxide gas,
hydrogen peroxide gas, plasma, ozone, and
radiation.
High
Level
Medium
Level
Low
Level

15. SOCIAL DISTANCING
Social distancing is a public health measure known to help stop or slow the spread
of infectious diseases. This is especially important with COVID-19 because even
those who do not show signs of illness may be sick and can spread the virus.

17. FACE MASK

19. PREVENTIVE MEASURES FOR MALLS
INCREASED FREQUENCY OF CLEANING AND
DISINFECTION, ESPECIALLY FOR FREQUENT TOUCH
SURFACES
SOCIAL DISTANCING STRATEGIES
EARLY SCREENING AND DETECTION OF POTENTIAL
CARRIERS
PROHIBITING VULNERABLE GROUPS

20. PREVENTIVE MEASURES FOR
RESTAURANTS

22. REPORTING & ESCALATION

23. Wake up sick
Temperature scan
indicates fever
Test
Self
Isolation
Follow
Recommendation
Sick at Work
Likely SymptomsTest
Self
Isolation
Follow
Recommendation
Manager
Doctor
ISOLATION
ROOM
1
2
Been in contact with
a suspected or
confirmed case/
roommate or family
member tested
positive
Quarantine
Manager
3
IF
POSTIVE
DISINFECT IDENTIFY QUARANTINE
IF
POSTIVEDISINFECTIDENTIFYQUARANTINE
HR
HSE

24. EMPLOYEE
TENANT
GUEST
LEAVE THE PREMISES
& VISIT DOCTOR
ISOLATION
ROOM
Informed of a
positive case
DISINFECT
IDENTIFY
QUARANTINE
4
SERVICE PROVIDER

25. FOR MORE INFORMATION CONTACT US ON hse.queries@meraas.se

26. Complete the
Post
Assessment
COLLEAGUE RESPONSIBILITIES
1 3 5
2 4
Ensure you /
teams have
seen and
understood the
guidelines and
content.
Acknowledge
and sign any
related Forms.
Comply with
HSE guidelines
Be mindful of
safety
measures at
work.

27. HOW TO COMPLETE POST-ASSESSMENT
If you scored
less, take a
re-test by
clicking on Play
again.
Click the Play
Button to
complete the
Assessment.
Go back to
Learner Self-
Service –
Employee
Learning -
Learner Home
Once you
complete the
course click on
Home Button
GENERATE CERTIFICATE
e
Course
Completion
Certificate
Add Course
Name (Click on
icon and click on
Go to select the
course name)
Click Next – Next
– Next
Submit – OK Click on Output
Sa
cert

28. a n d r e m e m b e r … .
FOR MORE INFORMATION CONTACT US ON hse.queries@meraas.ae