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Best Practices in PeopleSoft Procurement
SRM PUG February 2008
Alexa Dhillon
PeopleSoft SRM Product Strategy Manager
alexandra.haytcher@oracle.com
The following is intended to outline our general
product direction. It is intended for information
purposes only, and may not be incorporated into any
contract. It is not a commitment to deliver any
material, code, or functionality, and should not be
relied upon in making purchasing decisions.
The development, release, and timing of any
features or functionality described for Oracle’s
products remains at the sole discretion of Oracle.
Safe Harbor Statement
Leveraging Best Practices Across Procurement
• Benefits of Integration to Your Organization:
• Reduce Spend on Goods and Services
• Greatly reduced processing costs
• Less Time on Non-Value Add Activities
• Stronger internal controls
• Better visibility into the entire process
• Better communication across parties to optimize
decisions and strategies
Procurement Best Practices
Getting a Return on Your Investment
• Compliance
• Enforce Negotiated Terms
• Legal and Organizational
• Drive Contract Compliance
• Streamline Processing
• Increase process effectiveness
• Extend Procurement Automation to Suppliers
• Free Buyers and Payables Clerks to Focus on more Strategic Activities
• Greater Business Insight / Analytics
• Gain deeper insight into spending
• Enhanced, Configurable Reporting to Meet User Needs
Procurement Best Practices
Getting a Return on Your Investment
• Compliance
• Procurement and Supplier Contracts
• Streamline Processing
• Procurement Cards
• eProcurement Approvals
• Extend Procurement Automation to Suppliers
• eSupplier Connection and Evaluated Receipt Settlement
• Greater Business Insight / Analytics
• SRM Dashboard
Source Purchase Settle
• Supplier Selections
• Negotiations and
Agreements
• Requisitions
• Approvals
• Purchase Orders
• Acknowledgments
• Receipts
• Procurement Cards
• Vouchers / Invoices
• Matching
• Payments
Manage Suppliers & ContractsManage Suppliers & Contracts
• Supplier Performance • Expirations & Renewals
Procurement Contracts
Supplier Contract
Procurement Contracts vs. Supplier Contracts
• Procurement Contracts
• Part of Core Purchasing
• Focuses on execution of
contract
• Captured key information
to support execution
• Does not have true legal
contract document will all
terms and conditions
• Available for all releases
• Supplier Contracts
• Separate Module
• Integrates with Core Purchasing
• Focuses on Document side of
Contract with MS Word Integration
• Has structured clause library,
rules-based authoring, approval
workflow, etc.
• SLA and Deliverables
Management for contract
compliance
• Supports powerful contract
searching
• Starting in Release 8.9
Procurement Contracts
Best Practices for Purchasing Contracts
• Automate sourcing and releases buyers from routine work
• Enforce Contract Usage
• Ensure contract pricing and take advantage of volume
pricing
• Use contract expiration and maximum amount notification
• Generate fewer purchase orders
• Track contract spend
Procurement Contracts
Tips for Getting Started
Set Up
• Contract Set Controls
• User Preferences
• Item / Vendor
Relationship
Contract
• Create Contract
• Generate Document
(Supplier Contracts)
• Approve
• Generate Releases
• Notifications
• Review Contract Events,
Analytics, SLAs
Purchasing Contracts
Recurring Vouchers
Both
• Purchase Order
• Release to Single PO Only
• Recurring Voucher
• Recurring PO Voucher
• General
Procurement Contract
Process Options:
Procurement Contracts
Contract Process Options
Procurement Contracts
Purchase Order vs. Single PO Contracts
• Use Purchase Order Contract when
• You want separate purchase orders for each of your contract
releases
• You want to be able to close your POs once your order is received
and paid
• Use Single PO Contract when
• You or your supplier would like the convenience of tracking,
receiving, and vouchering against one PO
• You are using PeopleSoft Release 8 SP2 or higher
Procurement Contracts
Purchasing Contracts
• Master Contract Association – Track and Inquire across multiple
contracts
• Open Item Reference – Eliminates need to define individual items
on a contact
• Corporate vs. Non-Corporate Contract – Lower maintenance by
sharing contracts across multiple business units
• Price Adjustments – Permits volume discounts
• Automatic Association of Contract onto PO – Ensure contract
compliance
• Inquiries and Reports
• Dashboards and Analytics – View trends, usage, and opportunities
• Milestones, Notifications, Minimum and Maximum Edits …
Procurement Contracts
Generating Releases from Contract to Purchase Order
Contract
Planning
(Planned
Orders)
Releases
Contract PO
Process
PO Calc &
PO Create
Purchase
Orders
Requisition
Other External
Sources
Procurement Contracts
Manually Referencing Contract on Requisition
Contract
Planning
(Planned
Orders)
Requisition
Selection
PO Calc &
PO Create
Purchase
Orders
Requisitions
with Contract
Other External
Sources
Procurement Contracts
PO Calc Looks for Available Contract if None Specified
Contract
Planning
(Planned
Orders)
Requisition
Selection
PO Calc &
PO Create
Purchase
Orders
Req without
Contract
PO Stage
Process
Other external
Sources
Procurement Contracts
Manually Associate Contract on Purchase Order
Contract
Purchase
Order
Purchase
Order
Purchase
Order
Select Contract on PO Line,
or Copy entire Contract
into PO
Purchasing Contracts
Process Flow
Conduct
Negotiation
Analyze
and Award
Requisition
Contract /
Document /
SLAs
Consolidate
Demand
Accrue / Relieve
Encumbrance
Purchase
Order
Integrated Contracts Enforce
Negotiated Terms and
Operational Compliance
Procurement Contracts
Recurring Voucher Best Practices
• Scheduling Vouchers for Repetitive Payments
• Automatic Invoice Number Generation
• Retention – Ensure project completion before paying full
amount
• Master Contract Association, Miscellaneous Charges,
Milestones …
• Tracking and Reporting
Procurement Contracts
Recurring Voucher Releases
Recurring Voucher Releases Voucher
Build
VoucherVouchers
Create Vouchers on an as-needed basis
• Stage all releases up front, create vouchers as needed, or
• Stage and create vouchers as needed
Procurement Contracts
Recurring PO Voucher
Contract
$12,000
Purchase Order
$12,000
Voucher
$4,000
Voucher
$4,000
Voucher
$4,000
• Encumber funds on Contract prior to Voucher Creation
• Applies to Voucher Contracts, and organizations using commitment
control
Supplier Contract Management
What Is It?
Create and Enforce Better Supplier Contracts
Contract Document
Authoring
Content Management
Lifecycle
Management
Supplier Contracts : Monitoring & SLAs
Enforce Contract Compliance
Automatic Spend
Threshold Notifications
Proactive
Performance
Monitoring
Al
po
icy
de
via
tio
ns
ar
re
or
ed
to
ap
pr
ve
s
alo
ng
sid
e
cla
us
de
via
tio
ns
in
Track Spend & Performance:Easily Track SLAs:
• % of quality receipts
• % Correct Receipt Qty
• % On-time deliveries
• % Total Ordered versus
Received
• Define On-Time Metrics
• Associate to contract
• Update metric based on
receipts
• View Results In Contracts
Monitor
• Monitor contracted
Service Level
Agreements with
suppliers and take
corrective actions
• Understand current
spend vs. contract ‘at-a-
glance’ and accelerate
or reduce spend
accordingly
Procure-to-Pay for Goods & Services
Supplier Contracts
Request Document
Supplier
Contracts
Contract Request
Document
Source Purchase Settle
• Supplier Selections
• Negotiations and
Agreements
• Requisitions
• Approvals
• Purchase Orders
• Acknowledgments
• Receipts
• Procurement Cards
• Vouchers / Invoices
• Matching
• Payments
Manage Suppliers & ContractsManage Suppliers & Contracts
• Supplier Performance • Expirations & Renewals
Procurement Cards
Procurement Cards
Best Practices
• Reduce the cost associated with vendor set up,
processing invoices/payments to vendors
• Efficient management of cash flow
• Increase Rebate Potential
• Improve Controls (Policies and Procedures, Spend
monitoring)
• Automate Reconciliation
• Faster Payment to Vendors
• Global Acceptance
Procurement Cards
Process Flow
USBank & VISA InfoSpan
Statement Layout
USBank & VISA InfoSpan
Statement Layout
Misc. Statement
Layout
Misc. Statement
Layout
Procurement Card
Stage Process
Procurement Card
Stage Process
Inbound File
Publish Process
Inbound File
Publish Process
Load Statement ProcessLoad Statement Process
Statement Notification ProcessStatement Notification Process
Reconcile TransactionsReconcile Transactions
Voucher Stage ProcessVoucher Stage Process
Voucher Build ProcessVoucher Build Process
Budget Check and PostBudget Check and Post
Requisition with
Procurement Card
as Payment Method
Requisition with
Procurement Card
as Payment Method
Vendor Ghost CardVendor Ghost Card
PO with
Procurement Card
as Payment Method
PO with
Procurement Card
as Payment Method
Dispatch PODispatch PO
Streamline Business
Process by
Automatically Matching
Incoming Bank
Statement with
Purchase Order
Procurement Cards
Ghost Card on Vendor
• Vendor Ghost Card can automatically be used as a
Payment Method on Requisitions and POs
Procurement Cards
Reconciling Statement
• View Transactions of all Users for which Role has Authority
Source Purchase Settle
• Supplier Selections
• Negotiations and
Agreements
• Requisitions
• Approvals
• Purchase Orders
• Acknowledgments
• Receipts
• Procurement Cards
• Vouchers / Invoices
• Matching
• Payments
Procurement Analytic ToolsProcurement Analytic Tools
• Supplier Performance • Expirations & Renewals
eProcurement
Approvals
Simplified Requisition Processing
Manage Requisitions – Release 8.9
Visibility into
Entire
Requisition
Lifecycle
Simplified Requisition Processing
Approving Requisitions Made Easier – Release 8.9
Mass
Approvals
Expandable
Requisitions
Simplified Requisition Processing
Email Approvals – Release 8.9
Approve Without LoggingApprove Without Logging
into Applicationinto Application
Source Purchase Settle
• Supplier Selections
• Negotiations and
Agreements
• Requisitions
• Approvals
• Purchase Orders
• Receipts
• Procurement Cards
• Vouchers / Invoices
• Matching
• Payments
Manage Suppliers & ContractsManage Suppliers & Contracts
• Supplier Performance • Expirations & Renewals
Advanced Shipping Notice /
Evaluated Receipt Settlement
(Using eSupplier Connection)
Advanced Shipping Notice /
Evaluated Receipt Settlement
Best Practices
• Streamline Receipt Creation Process by having your
Vendors Send Advanced Shipping Notices (ASN)
• Generate Vouchers without Waiting for Vendor
Invoice using Evaluated Receipt Settlement (ERS)
• Enables Touchless Receipt and Voucher Creation to
reduce data entry time and errors
• Useful for vendors with whom you have a trusting
relationship
Advanced Shipping Notice / ERS
Process Flow
PO Entry/ApprovalPO Entry/Approval
PO DispatchPO Dispatch
Receive by ASNReceive by ASN
View PO
Information
View PO
Information
Ship & Record ASN
with Invoice ID
Ship & Record ASN
with Invoice ID
Buyer Side Supplier Side
(eSupplier Connection)
Review Shipment
History
Review Shipment
History
PO AcknowledgedPO Acknowledged
Acknowledge POAcknowledge PO
Voucher BuildVoucher Build
Voucher / MatchingVoucher / Matching
PaymentPayment Review PaymentReview Payment
eSupplier Connection
Supplier’s Dashboard
Visibility into
Transaction
History and
Supplier’s
Performance
eSupplier Connection
Advanced Shipping Notices
• Supplier
Creates ASN
On-Line
• Alternatively,
ASN loaded
through EDI
eSupplier Connection
Invoice and Payment Details
Suppliers View
Transaction
Details
On-Line
Frees Buyers to
Focus on Strategic
Activities
eSupplier Connection
Supplier Performance Metrics
• On time performance
• PO/Receipt Quantity
Performance
• Quality Performance
• Quantity
Performance
Source Purchase Settle
• Supplier Selections
• Negotiations and
Agreements
• Requisitions
• Approvals
• Purchase Orders
• Acknowledgments
• Receipts
• Procurement Cards
• Vouchers / Invoices
• Matching
• Payments
Procurement Analytic ToolsProcurement Analytic Tools
• Supplier Performance • Expirations & Renewals
SRM Dashboard
Supplier Relationship Management
Insight-Driven Business Processes
Business
Insight • Expanded KPIs for buyers and managers
• Summary metrics at business unit level
• Supplier performance analytics pagelet
SRM Dashboard
Collection of pagelets and metrics presenting
aggregated view of source-to-settle business process
for Buyers and Managers
SRM Dashboard
Pagelets and Metrics in Release 8.9
Activity Monitor Displays Buyer’s Current
Task List
SRM Dashboard
Pagelets and Metrics in Release 9.0
98% for period 7/06, Total
Schedule Lines: 12
Mouse over bar
indicates amount
and total number of
schedules for period
SRM Dashboard
Spend by Business Unit
Total Spend
by BU
SRM Dashboard
Spend by Business Unit
Filter and View
Schedules
Drill into PO
Supplier Relationship Management
SRM Dashboard – Spend by Category
Category
Spend
Broken
Down by
Vendor
Procurement Best Practices
Getting a Return on Your Investment
• Compliance
• Procurement and Supplier Contracts
• Streamline Processing
• Procurement Cards
• eProcurement Approvals
• Extend Procurement Automation to Suppliers
• eSupplier Connection and Evaluated Receipt Settlement
• Greater Business Insight / Analytics
• SRM Dashboard
Source-to-Pay
Best Practices Benefits
• Simplification
• Eliminate paper
• Reduce manual entry and errors
• Standardization
• Validation of master and transaction
data
• Automation
• Matching, payment and dispute
resolution
• Manage and control enterprise spend
• Consolidation
• Shared services
• Supplier collaboration
• Strategic alignment of finance
activities with overall corporate goals
• Gain visibility and control over
spending
• Focus on strategic activities
• Improve internal policy
compliance
• Better visibility into the entire
process
• Better communication across
parties to optimize decisions and
strategies
• Leverage supplier base
Best practices for optimizing PeopleSoft procurement

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Best practices for optimizing PeopleSoft procurement

  • 1.
  • 2. <Insert Picture Here> Best Practices in PeopleSoft Procurement SRM PUG February 2008 Alexa Dhillon PeopleSoft SRM Product Strategy Manager alexandra.haytcher@oracle.com
  • 3. The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle. Safe Harbor Statement
  • 4. Leveraging Best Practices Across Procurement • Benefits of Integration to Your Organization: • Reduce Spend on Goods and Services • Greatly reduced processing costs • Less Time on Non-Value Add Activities • Stronger internal controls • Better visibility into the entire process • Better communication across parties to optimize decisions and strategies
  • 5. Procurement Best Practices Getting a Return on Your Investment • Compliance • Enforce Negotiated Terms • Legal and Organizational • Drive Contract Compliance • Streamline Processing • Increase process effectiveness • Extend Procurement Automation to Suppliers • Free Buyers and Payables Clerks to Focus on more Strategic Activities • Greater Business Insight / Analytics • Gain deeper insight into spending • Enhanced, Configurable Reporting to Meet User Needs
  • 6. Procurement Best Practices Getting a Return on Your Investment • Compliance • Procurement and Supplier Contracts • Streamline Processing • Procurement Cards • eProcurement Approvals • Extend Procurement Automation to Suppliers • eSupplier Connection and Evaluated Receipt Settlement • Greater Business Insight / Analytics • SRM Dashboard
  • 7. Source Purchase Settle • Supplier Selections • Negotiations and Agreements • Requisitions • Approvals • Purchase Orders • Acknowledgments • Receipts • Procurement Cards • Vouchers / Invoices • Matching • Payments Manage Suppliers & ContractsManage Suppliers & Contracts • Supplier Performance • Expirations & Renewals Procurement Contracts
  • 8. Supplier Contract Procurement Contracts vs. Supplier Contracts • Procurement Contracts • Part of Core Purchasing • Focuses on execution of contract • Captured key information to support execution • Does not have true legal contract document will all terms and conditions • Available for all releases • Supplier Contracts • Separate Module • Integrates with Core Purchasing • Focuses on Document side of Contract with MS Word Integration • Has structured clause library, rules-based authoring, approval workflow, etc. • SLA and Deliverables Management for contract compliance • Supports powerful contract searching • Starting in Release 8.9
  • 9. Procurement Contracts Best Practices for Purchasing Contracts • Automate sourcing and releases buyers from routine work • Enforce Contract Usage • Ensure contract pricing and take advantage of volume pricing • Use contract expiration and maximum amount notification • Generate fewer purchase orders • Track contract spend
  • 10. Procurement Contracts Tips for Getting Started Set Up • Contract Set Controls • User Preferences • Item / Vendor Relationship Contract • Create Contract • Generate Document (Supplier Contracts) • Approve • Generate Releases • Notifications • Review Contract Events, Analytics, SLAs
  • 11. Purchasing Contracts Recurring Vouchers Both • Purchase Order • Release to Single PO Only • Recurring Voucher • Recurring PO Voucher • General Procurement Contract Process Options: Procurement Contracts Contract Process Options
  • 12. Procurement Contracts Purchase Order vs. Single PO Contracts • Use Purchase Order Contract when • You want separate purchase orders for each of your contract releases • You want to be able to close your POs once your order is received and paid • Use Single PO Contract when • You or your supplier would like the convenience of tracking, receiving, and vouchering against one PO • You are using PeopleSoft Release 8 SP2 or higher
  • 13. Procurement Contracts Purchasing Contracts • Master Contract Association – Track and Inquire across multiple contracts • Open Item Reference – Eliminates need to define individual items on a contact • Corporate vs. Non-Corporate Contract – Lower maintenance by sharing contracts across multiple business units • Price Adjustments – Permits volume discounts • Automatic Association of Contract onto PO – Ensure contract compliance • Inquiries and Reports • Dashboards and Analytics – View trends, usage, and opportunities • Milestones, Notifications, Minimum and Maximum Edits …
  • 14. Procurement Contracts Generating Releases from Contract to Purchase Order Contract Planning (Planned Orders) Releases Contract PO Process PO Calc & PO Create Purchase Orders Requisition Other External Sources
  • 15. Procurement Contracts Manually Referencing Contract on Requisition Contract Planning (Planned Orders) Requisition Selection PO Calc & PO Create Purchase Orders Requisitions with Contract Other External Sources
  • 16. Procurement Contracts PO Calc Looks for Available Contract if None Specified Contract Planning (Planned Orders) Requisition Selection PO Calc & PO Create Purchase Orders Req without Contract PO Stage Process Other external Sources
  • 17. Procurement Contracts Manually Associate Contract on Purchase Order Contract Purchase Order Purchase Order Purchase Order Select Contract on PO Line, or Copy entire Contract into PO
  • 18. Purchasing Contracts Process Flow Conduct Negotiation Analyze and Award Requisition Contract / Document / SLAs Consolidate Demand Accrue / Relieve Encumbrance Purchase Order Integrated Contracts Enforce Negotiated Terms and Operational Compliance
  • 19. Procurement Contracts Recurring Voucher Best Practices • Scheduling Vouchers for Repetitive Payments • Automatic Invoice Number Generation • Retention – Ensure project completion before paying full amount • Master Contract Association, Miscellaneous Charges, Milestones … • Tracking and Reporting
  • 20. Procurement Contracts Recurring Voucher Releases Recurring Voucher Releases Voucher Build VoucherVouchers Create Vouchers on an as-needed basis • Stage all releases up front, create vouchers as needed, or • Stage and create vouchers as needed
  • 21. Procurement Contracts Recurring PO Voucher Contract $12,000 Purchase Order $12,000 Voucher $4,000 Voucher $4,000 Voucher $4,000 • Encumber funds on Contract prior to Voucher Creation • Applies to Voucher Contracts, and organizations using commitment control
  • 22. Supplier Contract Management What Is It? Create and Enforce Better Supplier Contracts Contract Document Authoring Content Management Lifecycle Management
  • 23. Supplier Contracts : Monitoring & SLAs Enforce Contract Compliance Automatic Spend Threshold Notifications Proactive Performance Monitoring Al po icy de via tio ns ar re or ed to ap pr ve s alo ng sid e cla us de via tio ns in Track Spend & Performance:Easily Track SLAs: • % of quality receipts • % Correct Receipt Qty • % On-time deliveries • % Total Ordered versus Received • Define On-Time Metrics • Associate to contract • Update metric based on receipts • View Results In Contracts Monitor • Monitor contracted Service Level Agreements with suppliers and take corrective actions • Understand current spend vs. contract ‘at-a- glance’ and accelerate or reduce spend accordingly Procure-to-Pay for Goods & Services
  • 26. Source Purchase Settle • Supplier Selections • Negotiations and Agreements • Requisitions • Approvals • Purchase Orders • Acknowledgments • Receipts • Procurement Cards • Vouchers / Invoices • Matching • Payments Manage Suppliers & ContractsManage Suppliers & Contracts • Supplier Performance • Expirations & Renewals Procurement Cards
  • 27. Procurement Cards Best Practices • Reduce the cost associated with vendor set up, processing invoices/payments to vendors • Efficient management of cash flow • Increase Rebate Potential • Improve Controls (Policies and Procedures, Spend monitoring) • Automate Reconciliation • Faster Payment to Vendors • Global Acceptance
  • 28. Procurement Cards Process Flow USBank & VISA InfoSpan Statement Layout USBank & VISA InfoSpan Statement Layout Misc. Statement Layout Misc. Statement Layout Procurement Card Stage Process Procurement Card Stage Process Inbound File Publish Process Inbound File Publish Process Load Statement ProcessLoad Statement Process Statement Notification ProcessStatement Notification Process Reconcile TransactionsReconcile Transactions Voucher Stage ProcessVoucher Stage Process Voucher Build ProcessVoucher Build Process Budget Check and PostBudget Check and Post Requisition with Procurement Card as Payment Method Requisition with Procurement Card as Payment Method Vendor Ghost CardVendor Ghost Card PO with Procurement Card as Payment Method PO with Procurement Card as Payment Method Dispatch PODispatch PO Streamline Business Process by Automatically Matching Incoming Bank Statement with Purchase Order
  • 29. Procurement Cards Ghost Card on Vendor • Vendor Ghost Card can automatically be used as a Payment Method on Requisitions and POs
  • 30. Procurement Cards Reconciling Statement • View Transactions of all Users for which Role has Authority
  • 31. Source Purchase Settle • Supplier Selections • Negotiations and Agreements • Requisitions • Approvals • Purchase Orders • Acknowledgments • Receipts • Procurement Cards • Vouchers / Invoices • Matching • Payments Procurement Analytic ToolsProcurement Analytic Tools • Supplier Performance • Expirations & Renewals eProcurement Approvals
  • 32. Simplified Requisition Processing Manage Requisitions – Release 8.9 Visibility into Entire Requisition Lifecycle
  • 33. Simplified Requisition Processing Approving Requisitions Made Easier – Release 8.9 Mass Approvals Expandable Requisitions
  • 34. Simplified Requisition Processing Email Approvals – Release 8.9 Approve Without LoggingApprove Without Logging into Applicationinto Application
  • 35. Source Purchase Settle • Supplier Selections • Negotiations and Agreements • Requisitions • Approvals • Purchase Orders • Receipts • Procurement Cards • Vouchers / Invoices • Matching • Payments Manage Suppliers & ContractsManage Suppliers & Contracts • Supplier Performance • Expirations & Renewals Advanced Shipping Notice / Evaluated Receipt Settlement (Using eSupplier Connection)
  • 36. Advanced Shipping Notice / Evaluated Receipt Settlement Best Practices • Streamline Receipt Creation Process by having your Vendors Send Advanced Shipping Notices (ASN) • Generate Vouchers without Waiting for Vendor Invoice using Evaluated Receipt Settlement (ERS) • Enables Touchless Receipt and Voucher Creation to reduce data entry time and errors • Useful for vendors with whom you have a trusting relationship
  • 37. Advanced Shipping Notice / ERS Process Flow PO Entry/ApprovalPO Entry/Approval PO DispatchPO Dispatch Receive by ASNReceive by ASN View PO Information View PO Information Ship & Record ASN with Invoice ID Ship & Record ASN with Invoice ID Buyer Side Supplier Side (eSupplier Connection) Review Shipment History Review Shipment History PO AcknowledgedPO Acknowledged Acknowledge POAcknowledge PO Voucher BuildVoucher Build Voucher / MatchingVoucher / Matching PaymentPayment Review PaymentReview Payment
  • 38. eSupplier Connection Supplier’s Dashboard Visibility into Transaction History and Supplier’s Performance
  • 39. eSupplier Connection Advanced Shipping Notices • Supplier Creates ASN On-Line • Alternatively, ASN loaded through EDI
  • 40. eSupplier Connection Invoice and Payment Details Suppliers View Transaction Details On-Line Frees Buyers to Focus on Strategic Activities
  • 41. eSupplier Connection Supplier Performance Metrics • On time performance • PO/Receipt Quantity Performance • Quality Performance • Quantity Performance
  • 42. Source Purchase Settle • Supplier Selections • Negotiations and Agreements • Requisitions • Approvals • Purchase Orders • Acknowledgments • Receipts • Procurement Cards • Vouchers / Invoices • Matching • Payments Procurement Analytic ToolsProcurement Analytic Tools • Supplier Performance • Expirations & Renewals SRM Dashboard
  • 43. Supplier Relationship Management Insight-Driven Business Processes Business Insight • Expanded KPIs for buyers and managers • Summary metrics at business unit level • Supplier performance analytics pagelet SRM Dashboard Collection of pagelets and metrics presenting aggregated view of source-to-settle business process for Buyers and Managers
  • 44. SRM Dashboard Pagelets and Metrics in Release 8.9 Activity Monitor Displays Buyer’s Current Task List
  • 45. SRM Dashboard Pagelets and Metrics in Release 9.0 98% for period 7/06, Total Schedule Lines: 12 Mouse over bar indicates amount and total number of schedules for period
  • 46. SRM Dashboard Spend by Business Unit Total Spend by BU
  • 47. SRM Dashboard Spend by Business Unit Filter and View Schedules Drill into PO
  • 48. Supplier Relationship Management SRM Dashboard – Spend by Category Category Spend Broken Down by Vendor
  • 49. Procurement Best Practices Getting a Return on Your Investment • Compliance • Procurement and Supplier Contracts • Streamline Processing • Procurement Cards • eProcurement Approvals • Extend Procurement Automation to Suppliers • eSupplier Connection and Evaluated Receipt Settlement • Greater Business Insight / Analytics • SRM Dashboard
  • 50. Source-to-Pay Best Practices Benefits • Simplification • Eliminate paper • Reduce manual entry and errors • Standardization • Validation of master and transaction data • Automation • Matching, payment and dispute resolution • Manage and control enterprise spend • Consolidation • Shared services • Supplier collaboration • Strategic alignment of finance activities with overall corporate goals • Gain visibility and control over spending • Focus on strategic activities • Improve internal policy compliance • Better visibility into the entire process • Better communication across parties to optimize decisions and strategies • Leverage supplier base

Notas do Editor

  1. Reduce Spend – Contracts Reduce Processing Costs – PCards, ASN/ERS - streamline Improved Cash Management – Procurement Cards Stronger Internal Controls – Contracts, Matching Better Visibility – Contracts, eSettlements life cycle Better Communication – eSettlements using dispute settlements
  2. Need to get file from bank, they need to be able to support the format. PCard information communicated with vendor Vendor passes PO information onto card issuing bank Bank passes PO information to customer in PCard bank statement Statement Load loading process attempts to use PO ID, along with transaction date and dollar amount, to try and match transaction with PO information Two notifications: Bank statement workflow and Grace Period Expired Workflow Procurement Cards on Requisitions and Purchase Orders To reduce the overhead costs associated with processing invoices and payments to suppliers companies are increasingly turning to procurement cards as a preferred payment method. To assist customers in streamlining their procurement and payables business process, Purchasing 8.9 enables users to specify Procurement Cards as a payment method on their requisitions and purchase orders. The users have an option of using their departmental cards or a ghost card on their transactions with various secure options to transmit the card numbers to suppliers. With this information available, the system can automatically match the incoming bank statements with purchase orders, accurately assigning costs to the right accounts. This enables companies to reduce their settlement costs with suppliers without sacrificing controls or access to spend information.
  3. To ease the administrative burden of procurement cards, mass maintenance features have been added to this release. Since an organization can have a large number of procurement card users, administration of the individual cards can become very time intensive. The Mass Assign Proxy enables the management of proxies for multiple cards reducing the amount of time needed to administer and manage procurement cards. If, for example, a user that was an administrator for multiple cards leaves the company and is replaced by another, the existing set of cards can be moved to the new administrator. Change, delete, copy &amp; move proxy rights for Cards
  4. Transaction details for line
  5. Performing key requisition processing tasks from the Manage Requisitions page accelerates and streamlines the requisition process, making users more efficient and effective You’ll see enhancements in a bit Prior to 8.9, lifecycle on separate page
  6. Revisit your approval rules and heirarchy before implementing
  7. automation
  8. SRM Dashboard The SRM Dashboard was introduced in Release 8.9, is a collection of pagelets and metrics presenting aggregated view of source-to-settle business process. It provides the ability to view Purchasing and eProcurement-related information in one centralized location. We have improved business insight in Release 9.0 through the expanded KPI’s, which include the addition of the following metrics: For the Buyer Role: Total PO Spend, Percentage Contract Spend, Category Spend, and Supplier Spend For the Manager Role: Requisition Approval Notification, Total PO Spend, Category Spend, and Supplier Spend Business Unit Level Summaries includes reporting information summarized for a user defined business unit, including the following metrics: Requisition Transaction Summary by Month Purchase Order Transaction Summary by Month Receipt Transactions Summary by Month Supplier Performance Analytics allows for the inclusion of a pagelet containing supplier performance information Contract Mgmt Following up on the initial launch of PeopleSoft Enterprise Supplier Contract Management in release 8.9, release 9.0 contains the following key enhancements: Request for Contract – When creating a requisition, the requester can create a supplemental request that captures needed information pertaining to a contract request and any additional information in the supporting document. When you award the requisition to a contract, the contract specialist can reference the original request document and refer to the requesters responses within that request document to help drive the content and enter required data on the actual contract. The benefit of this process is that by the time the contracting specialist gets involved, the requestor has already been prompted for and provided all of the necessary information. SLA Compliance –Sometimes contracts contain service level agreements or supplier performance clauses that specify measurable goals or expectations for the supplier. Examples include on-time commitments, shipment accuracy, and shipment quality. Previously, PeopleSoft could only list SLAs. PeopleSoft Enterprise Supplier Contract Management 9 enables you to define these targets as part of the contract agreement and contract deliverable structure and have the application proactively notify you concerning the supplier’s performance. Evaluating the transactional data and then notifying the interested party if the supplier falls out of compliance, makes managing performance on an exception basis easier. Services Procurement Time reporting -- Customers using PeopleSoft Enterprise Services Procurement 9 to manage resource-based contingent labor can now have Service Providers report time based on shifts, assignments, or both. A shift is essentially a specified period of time that groups of people work such as day shift, swing shift and graveyard shift. Assignments relate to the work being done or conditions of work. For example an assignments can be when a person is on-call and when they are called out. Service providers will be able to report standard time as well as shifts and assignments all in the same user interface. Expanded roles - Customers will now be able to define a Service Provider with the additional ability to manage the process as a Service Coordinator. By allowing a service provider to act as a services coordinator, PeopleSoft Enterprise Services Procurement 9 streamlines the management of these service providers and integrates them completely into the PeopleSoft Enterprise Services Procurement application. This provides a lower total cost of ownership, better rate compliance, enhanced performance analysis, and easier replacement of service providers. Requisitioning Amount-only reqs -- Before PeopleSoft Enterprise Purchasing 9, the requisition was quantity-based. Amount only requisitions enable requesters to order goods and services specifying only a dollar amount and not quantity. PeopleSoft Enterprise Purchasing 9 extends support for amount only requisitions, so requesters now can place an order, receive the order, and pay for an order based solely on the amount that is purchased. Off-catalog requests – Item catalogs may not contain all items for which a requestor is searching. The Special Request feature enables users to request off-catalog items by providing item information to buyers. Typically requesting an item using the Special Request feature is more time consuming than selecting an item from a catalog. If the same item were to be requisitioned repeatedly using the Special Request feature, the requisitioning process would be greatly streamlined for users requesting that common, off-catalog item if it were part of the catalog. Additionally, after the item is added to the catalog, better spend control will occur and the procurement organization may be able to negotiate contracts for this item.
  9. According to Hackett Group: Simplification of finance process Automation of routine or repetitive tasks Consolidation of redundant resources Standardization of data and processes Strategic alignment of finance activities with overall corporate goals Shared Services: Consolidation of redundant resources Standardization of data and processes How: Centralized ERP Processing COA Validation Accounting plus inter/intra company Allocations Statutory Reporting Industry Support &amp; Best Practice Express Capitalization Configurable Matching (up to 4 way) Expense Analysis &amp; Control Electronic Invoice/Bill Presentment &amp; Payment for Supplier and Customer collaboration Centralized Payment platform to improve yield on cash assets &amp; improved working capital Contracts PCard ERS Supplier Collaboration POAs Analytics Duplicate Vendor Checking Matching (4 way) Gain visibility and control over spending – which reduces spend on goods and services Focus on Stretegic activities because spending less time on non-value activities – supplier collab Other best practices: Electronic invoices (XML) Supplier self-service Online approvals Online dispute resolution Email notifications Matching at header, lines Tolerances functionality Exceptions workflow Virtual approver Central payment factory Real-time bank connectivity Workflow