Of Words, Handshakes, and Signatures: The Case for Good Contract Management.
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As a sourcing and procurement professional, you know it best. Good contract lifecycle management sets the tone for your relationship with your external stakeholders, be it suppliers or your customers. Yet lack of alignment between internal teams and counterparties results in exposure to vulnerabilities, savings leakages, and deterioration in relationships. This session explores the business case for investing in contracting management and the must-haves you need to build a world-class practice.
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Of Words, Handshakes, and Signatures: The Case for Good Contract Management.
- 1. #AribaLIVE @ariba Of Words, Handshakes, and Signatures: The Case for Good Contract Management Speakers Michael Chavez, Deloitte Consulting, LLC Conrad Smith, Adobe Doug Cloutier, Cabot Corporation Moderator Michael Koch – Ariba, an SAP Company © 2015 Ariba – an SAP company. All rights reserved.
- 2. #AribaLIVE @ariba Agenda • Overview and Introductions • Panel Presentations Michael Chavez, Senior Manager, Deloitte Consulting, LLP Conrad Smith, Senior Director - Global Procurement, Adobe Doug Cloutier, Director - Global Supplier Quality and Purchasing Advancement, Cabot Corp • Q&A © 2015 Ariba – an SAP company. All rights reserved.2
- 3. #AribaLIVE @ariba © 2015 Ariba – an SAP company. All rights reserved.3 Effect on Contract Management Automation Risk management, visibility, and compliance concerns are paramount * Source: Aberdeen Group, Procurement Contract Lifecycle Management, January 2012 Poor visibility of contractual relationships Poor visibility into supplier performance on contracts Pressure to reduce supply and supplier risk Need to improve compliance Establish better control of enterprise spend Contract Management technology provides an opportunity for procurement organizations to take contract maintenance out of the hands of legal counsel, while allowing them to focus on increasing efficiency and driving cost savings* Top 5 Reasons Cited 66% 44% 40% 37% 34%
- 4. #AribaLIVE @ariba Panelists © 2015 Ariba – an SAP company. All rights reserved.4 Doug Cloutier Director-Global Supplier Quality and Purchasing Advancement Cabot Corporation Michael Chavez Senior Manager Deloitte Consulting, LLP Conrad Smith Senior Director- Global Procurement Adobe
- 5. #AribaLIVE @ariba Agenda • Overview and Introductions • Panel Presentations Michael Chavez, Senior Manager, Deloitte Consulting, LLP Conrad Smith, Senior Director - Global Procurement, Adobe Doug Cloutier, Director - Global Supplier Quality and Purchasing Advancement, Cabot Corp • Q&A © 2015 Ariba – an SAP company. All rights reserved.5
- 6. #AribaLIVE @ariba Ensuring Contract Compliance through integration of Ariba Contract Management and SAP ECC Michael Chavez, Senior Manager, Deloitte Consulting, LLP © 2015 Ariba – an SAP company. All rights reserved. April 9th, 2015
- 7. #AribaLIVE @ariba Learning Points Challenges Why it’s important Integrating SAP and Ariba Leveraging Ariba An overview of typical challenges with reaching contract compliance and how it impacts negotiated savings An understanding of the importance of Contract Compliance and how it benefits your organization How to leverage Ariba Contract Management to sustain contract compliance Develop an understanding of the required development to create an integrated contract compliance solution via Ariba Contract Management and SAP ECC © 2015 Ariba – an SAP company. All rights reserved.7
- 8. #AribaLIVE @ariba Numbers Don’t Lie 70 Contract Repository Percentage of organizations that have implemented a contract management solution and use it just for an Uber filing cabinet1 Fully Integrated Contract System Best in class organizations are 41% more likely than all others to have integrated business applications that serve as a complete and auditable system of record2 High Priority Areas most likely to receive investment over the next 12 months based on our 2014 Deloitte CPO survey, 40% said Contract Management, second highest to spend analysis3 Growing SaaS SaaS is clearly making inroads and will reach one-third of CLM revenues in 20144 Contract Compliance The use of CLM has demonstrated benefits, such as 10.2% higher rates of contract compliance, when compared to those not using CLM5 40 41 10 33 © 2015 Ariba – an SAP company. All rights reserved.8
- 9. #AribaLIVE @ariba Client Challenges Manual / Inefficient Contract Replication and Maintenance processes Landscape ChallengesMultiple Contract Repositories Lack of Process Harmony Manual contract management process is labor intensive and demands multiple iterations Templates vary and are not centralized Little to no automation Contracts management repositories and practices vary across sites and functional areas Minimal visibility into international contracts Business users are unable to view the status of contract in the lifecycle Contract process is disparate across businesses and geographies Current contract tool is stand-alone and requires manual process to create Outline Agreement Ariba Contract Management is the central contract repository, while transactional system is SAP ECC © 2015 Ariba – an SAP company. All rights reserved.9
- 10. #AribaLIVE @ariba Improve supplier performance and customer relationships Reduce maverick / off-contract spending Minimize rogue contracting through efficient management and tracking of contracts through a central repository Match spend data to contracts and maximize contract value and cost reductions by leveraging global agreements Reduce cycle times of the purchasing and invoicing process Standardize compliance to contract pricing terms & conditions Effective contract compliance can: Benefits of Contract Compliance The usage of CLM can result in more than 2.2% in identified savings, when compared to those not using CLM5 © 2015 Ariba – an SAP company. All rights reserved.10
- 11. #AribaLIVE @ariba Chemicals Implications – Case Study Plant Safety At chemical manufacturing sites, safety and having contractors who perform tasks safely is a top priority. The work can be very dangerous and having contractors with high standards is important. Certified Suppliers Material or compounds procured from non certified suppliers can result in lower grade product or compliance issues. Plant Turnaround and Asset downtime Delayed turnarounds result increased cost due to increased per diems, indirect costs, and lost production time. Production Impacts Procuring production materials from unapproved sources reduces operational automation and can result in production impacts due to quality or delivery delays. Total Cost of Production The replication of all contracts for logistics, maintenance, subcontracting, and production materials into ERP operational contracts brings greater visibility to total production costs. Materials / compounds sourced from noncertified suppliers Plant turnaround and Asset downtime Customer commitments and production delays © 2015 Ariba – an SAP company. All rights reserved.11
- 12. #AribaLIVE @ariba Leading Practices with Ariba Contract Mgmt I. Specified Contract Metrics II. Efficient Tracking / Measure Processes III. Capture Contract Spend IV. Standardized Processes V. Informative Systems VI. Leveraging Resources VII. Automated egal Procurement Contracts Customizable reports and analytics on sourcing & contracting activity Ability to track savings across contracted spend leveraging savings forms for every workspace. Cloud solution with minimal infrastructure that can be scaled globally in order to capture spend Standard templates, clause library, phases/tasks to redline, negotiate and electronically sign contracts Configurable alerts & notifications for standard contract phases and tasks Ability to leverage standard templates and clause library for various agreement types Ability to hold agreement templates alongside amendment templates with standard T&Cs Automated PO processing should be built into your back-end platform © 2015 Ariba – an SAP company. All rights reserved.12
- 13. #AribaLIVE @ariba Integration Business Drivers © 2015 Ariba – an SAP company. All rights reserved.13 The operationalizing of Ariba contracts in SAP ECC by creating Outline Agreements and catalogs Improved realization of savings by tracking usage and driving compliance Single source of truth for updates and renewals Consistency of contract data across Ariba and ECC Reduction of administrative demand and contract inconsistency between applications Real time automation of contracts replication across ECC Greater visibility of contract throughout the life cycle
- 14. #AribaLIVE @ariba Lessons Learned Focus on Internal Buy-In / Change Management Ensure manual steps are built into the process Detailed planning for contract conversion to ensure contracts are not duplicated Comprehensive interim business procedures for large SAP/Ariba deployments Broad reconciliation reporting to ensure data harmonization across SAP ECC and Ariba Contract Management Built in replication failure mechanisms that enforce corrective action Understand the business requirements to build Outline Agreements Understand Service Master Data requirements to ensure accurate contract replication Align Paper Contract approvals / signatures with SAP Outline Agreement release strategy Ensure appropriate Terms & Conditions are conveyed on outgoing orders © 2015 Ariba – an SAP company. All rights reserved.14
- 15. #AribaLIVE @ariba 1 Wilson, Deborah, Michael Dunne, and Marc Andonian. Exploiting a Single Contract Life Cycle Management Solution Across the Enterprise. Rep. Gartner, 10 Feb. 2011. Web. 2 Castellina, Nick. Achieve Business Agility Through E-Invoicing and Other AP Automation Initiatives. Rep. Aberdeen Group, May 2012. Web. 3 The Deloitte Global CPO Survey 2014 4 Bartels, Andrew. Market Overview: Contract Life-Cycle Management. Rep. Forrester, 26 Sept. 2014. Web 5 Limberakis, Constantine G. Approaches for Deploying CLM: A Procurement Perspective. Rep. Aberdeen Group, Mar. 2012. Web. References © 2015 Ariba – an SAP company. All rights reserved.15
- 16. #AribaLIVE @ariba Agenda • Overview and Introductions • Panel Presentations Michael Chavez, Senior Manager, Deloitte Consulting, LLP Conrad Smith, Senior Director - Global Procurement, Adobe Doug Cloutier, Director - Global Supplier Quality and Purchasing Advancement, Cabot Corp • Q&A © 2015 Ariba – an SAP company. All rights reserved.18
- 17. © 2015 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 19 Addressing the Document Disconnect in Procurement Conrad Smith | Sr. Director, Global Procurement © 2015 Ariba – an SAP company. All rights reserved.
- 18. #AribaLIVE @ariba Who is Adobe? • More than 30 years of innovation • Inventor of PDF technology • Complete solution for secure, reliable document workflows across platforms and devices • Continuous innovation and investment for future © 2015 Ariba – an SAP company. All rights reserved.20
- 19. © 2015 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Mobile installs per day of Adobe Reader 100M E-sign agreements processed 50B PDFs opened in Adobe products alone in the past year Adobe and the Explosion of PDF 21 400K
- 20. © 2015 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Document Disconnect 63% Document processes negatively impact customer satisfaction * 61% Would change jobs if it meant reducing admin tasks ** 80% Document-based processes are at least partly dependent on paper * 22 *IDC InfoBrief, sponsored by Adobe, The Document Disconnect, March 2015 ** Adobe research, March 2015© 2015 Ariba – an SAP company. All rights reserved 22
- 21. © 2015 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.© 2015 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Wasn’t digital supposed to be easier for Procurement? 23 Forms Signatures Approvals Trying to get a contract signed quickly and your signer is on a ski lift and only has a mobile phone Making new vendors fill out redundant paper forms that also require someone to re-key into back office systems Audits Chasing after the entire organization to make sure the right people are signing and are using the right agreements Relying on a fax machine or email attachments to get approvals and documentation from vendors Trying to navigate digital, paper and simply get work done Procurement professionals within the organization © 2015 Ariba – an SAP company. All rights reserved
- 22. © 2015 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. E-signing Anywhere for Everyone 24 Simple, Intuitive and Integrated Tools Work Anywhere Bridging the gap in existing document processes © 2015 Ariba – an SAP company. All rights reserved. 24
- 23. © 2015 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. The Life of a Document within Procurement… Starring: Conrad Smith Role: Procurement Manager Samantha Brown Role: Senior Buyer Frank Underwood Role: Vendor © 2015 Ariba – an SAP company. All rights reserved. 25
- 24. © 2015 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Review SendDraft Review Finalize Sign Sign Track Access Reuse RENEWMANAGESIGNNEGOTIATE [One year later] Procurement Manager Buyer Vendor Tools Used Adobe Acrobat DC Adobe Acrobat DC Ariba Contract Management +Adobe Document Cloud eSign services Adobe Acrobat DC © 2015 Ariba – an SAP company. All rights reserved. 26
- 25. © 2015 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. ReuseAccessReviewTrackSend Adobe Document Cloud and Ariba Sign + NEGOTIATE SIGN MANAGE RENEW © 2015 Ariba – an SAP company. All rights reserved. 27
- 26. © 2015 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. The Rewards of Taking Action 30% Reductio n in cost 23% Reduction in compliance risk 36% Increase in revenue 28 *IDC InfoBrief, sponsored by Adobe, The Document Disconnect, March 2015 ** Adobe research, March 2015© 2015 Ariba – an SAP company. All rights reserved. 28
- 27. © 2015 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. © 2015 Ariba – an SAP company. All rights reserved. 29
- 28. #AribaLIVE @ariba Agenda • Overview and Introductions • Panel Presentations Michael Chavez, Senior Manager, Deloitte Consulting, LLP Conrad Smith, Senior Director - Global Procurement, Adobe Doug Cloutier, Director - Global Supplier Quality and Purchasing Advancement, Cabot Corp • Q&A © 2015 Ariba – an SAP company. All rights reserved.30
- 29. #AribaLIVE @ariba About Cabot Corporation • Over 130 years in operation Founded 1882 NYSE: CBT since 1968 • Global specialty chemicals and performance materials company 45 manufacturing sites in 21 countries • Core technical competencies in fine particles and surface modification • FY2014 sales: $3.6 B A Rich and Unique History © 2015 Ariba – an SAP company. All rights reserved.31
- 30. #AribaLIVE @ariba Global Overview © 2015 Ariba – an SAP company. All rights reserved.32 45 manufacturing sites in 21 countries, all with local management teams – serviced by one purchasing team, managed centrally, with a globally distributed team.
- 31. #AribaLIVE @ariba © 2015 Ariba – an SAP company. All rights reserved.33
- 32. #AribaLIVE @ariba Cabot’s Purchasing Tools Evolution • Global processes and systems in place with one global ERP instance, but… No data integration between purchasing management systems Contracts in two systems between Legal and Purchasing Contract workflow was managed by user not by system No potential link between contracts, requisitions, purchase orders, or reporting © 2015 Ariba – an SAP company. All rights reserved.34
- 33. #AribaLIVE @ariba Purchasing Tools Evolution © 2015 Ariba – an SAP company. All rights reserved.35
- 34. #AribaLIVE @ariba Contracting Integration Strategy and Timeframe • Legal had been using Ariba contracts as global repository • Purchasing wanted to improve upon our control and compliance to the contracting process and achieve synergies with legal Flow -> Right Reviews and sign offs at the right times Documentation -> Improve storage and retrieval of contract information Compliance -> Identify and control who signs contracts, who approves, auto notify technical accounting on certain clauses and make the process auditable Integrations -> Allow for future orders to utilize contract attributes and immediately link to sourcing and savings documentation Reporting -> Enable access to contract information by site, business, spend category, timeframes, amounts, key clauses, and finance / legal requirements. • Rollout plan: Design globally, implement regionally © 2015 Ariba – an SAP company. All rights reserved.36
- 35. #AribaLIVE @ariba Contracting Integration Strategy and Timeframe • Legal team was using Ariba Contracts as central global repository since 2011 • Purchasing had begun using Ariba Supplier Information and Performance Management (SIPM) in early 2013 • During SIPM Design in 2012 we had to modify Legal’s usage of Ariba Commodity Code Usage Procurement Workspace versus Sales Workspace • In early 2014, contracts design sessions held with legal to prepare for integration. This took several months to ensure workflows, classifications and processes would be compatible. • June of 2014 Purchasing went live in sourcing and contracts for North America Designed globally, implement regionally • Europe, South America and Asia purchasing teams currently in rollout for contracts © 2015 Ariba – an SAP company. All rights reserved.37
- 36. #AribaLIVE @ariba Contract Management Process • Legal can add contracts for repository purposes as needed. Sales, IP, other Non Purchasing Contracts. • Purchasing Contracts start with purchasing Sourcing events. • Contract checklists populated by purchasing define the task lists which are automatically updated to contain key documentation, review and approval steps. If a contract meets certain requirements and is deemed reviewable by legal, we add commercial reviews with our attorneys. We also add additional filing reviews with our paralegal team to ensure the documentation and reportable fields are in compliance with Cabot’s filing standards. © 2015 Ariba – an SAP company. All rights reserved.38
- 37. #AribaLIVE @ariba Workflow Examples © 2015 Ariba – an SAP company. All rights reserved.39 If Committed Contract Amount is greater than $0, then a business approval method appears. Business Approval Method and the resulting workflow step: Ariba -> Adds a task to route an approver request to a approve Email -> Adds a task for you to upload the PDF of the email indicating approval ERP Requisition -> Adds fields to the form asking for requisition company and number, adds a task to ensure you populate these fields Contract Signature -> No New tasks are added, but signature is needed on final signed contract that is uploaded to Ariba.
- 38. #AribaLIVE @ariba Workflow Example © 2015 Ariba – an SAP company. All rights reserved.40
- 39. #AribaLIVE @ariba Lessons Learned • Do not underestimate the time to set up collaboration between multiple departments. Legal Council, Paralegals, Purchasing Authors, Regional Finance Teams, Corporate Finance, plus the Purchasing Approvers • Recognize it’s a shared cloud environment; don’t modify fields that may be used by future tools / add-ons to your subscription. • Power users are great assets. • Post-initial training reviews ensure success. Lunch and Learns, Key Point reminder emails, Listen to the user base. © 2015 Ariba – an SAP company. All rights reserved.41
- 40. #AribaLIVE @ariba Future Strategy and Rollout Plan • Contracts Enhancements Utilize Authoring and Clause Libraries to better improve efficiency and compliance • Upon use of P2O with requisitions and catalogs Ensure compliance of ordering with contract information Track for savings, rebates and reporting © 2015 Ariba – an SAP company. All rights reserved.42
- 41. #AribaLIVE @ariba THANK YOU. © 2015 Ariba – an SAP company. All rights reserved.43
- 42. #AribaLIVE @ariba Agenda • Overview and Introductions • Panel Presentations Michael Chavez, Senior Manager, Deloitte Consulting, LLP Conrad Smith, Senior Director - Global Procurement, Adobe Doug Cloutier, Director - Global Supplier Quality and Purchasing Advancement, Cabot Corp • Q&A © 2015 Ariba – an SAP company. All rights reserved.44
- 43. #AribaLIVE @ariba © 2015 Ariba – an SAP company. All rights reserved.45 Contracts of the future will be seen as instruments to describe and safeguard the delivery of economic value and will achieve this through an apportionment of risk and responsibilities that is appropriate to the capabilities of the contracting parties and the nature of the transaction.* *Source: THE FUTURE OF CONTRACTING : Ariba and IACCM 2012
- 44. #AribaLIVE @ariba © 2015 Ariba – an SAP company. All rights reserved.46 © 2015 Ariba – an SAP company. All rights reserved.46 Contact Us Contact Information: (Panelists) Michael Chavez michavez@deloitte.com Conrad Smith conrads@adobe.com Doug Cloutier doug.cloutier@cabot.com Contact Information: (Moderator) Michael Koch michael.koch04@sap.com
Notas do Editor
- SPEAKER NOTES: Hello, I am Conrad Smith, from Adobe’s Global Procurement organization. [Conrad, please feel free to add more of your background to introduce yourself. E.g. How long have you been with Adobe and in Procurement? What is your team’s responsibility? Etc.]
- SPEAKER NOTES: Adobe has been an innovator of new technology for over 30 years, and continues to focus on new innovative technology to meet today’s business challenges Adobe is the inventor of PDF, the global standard for secure, reliable document workflows and continues to drive digital documents forward. Adobe offers a complete solution for document workflows across platforms and devices, that uniquely enables organizations to bridge the document productivity gap. Adobe enabled the paper to digital revolution and PDF has become the standard for how business is conducted, and how governments work with their citizens. This is largely due to the fact that there are over 1 billion Free Adobe Readers installed across the world, including mobile devices. [Next slide]
- SPEAKER NOTES: A few years ago, we started to notice several key trends. Of course, all types of digital documents are exploding. Adobe has a long history of helping companies and people digitize their documents. We continue to see this explosion reflected in our own Acrobat and Reader numbers. The big trends here are: Mobile is huge. Right now, we’re seeing up to 400,000 mobile Acrobat installs per day, just from the three major app stores. E-signatures are taking off, with more than 100 million agreements processed with Adobe EchoSign. The PDF ecosystem is thriving – we pioneered it, but in just the last year, more than 50 billion PDFs were opened in Adobe products alone (and we’re not the only company in the PDF space!) While we are seeing huge growth of digital in the market, Transition: We also know our work is not yet done. There is a disconnect we see as people and companies are trying to get their work done with critical documents
- SPEAKER NOTES: Our customers tell us that documents are still a big challenge and we are calling this the document disconnect. We asked IDC to help us quantify the impact that this is having on organizations. First, as much as we have been helping organizations make the transition from paper to digital, paper is still not gone. According to IDC- 80% of document-based processes are at least partly dependent on paper Next, think about how much time we can all spend doing our jobs, vs things like paperwork. According to IDC, the average worker is spending 1/3 of their time on admin tasks. Think about this as spending time on things that don’t add any value, but we are being forced to do, such as re-keying data from one system to another. Last, we used to talk about all of this in terms of productivity, but what we are finding is that this actually has real impact on the top and bottom lines. Think about a bad experience you might have where you need to fill out 3 different forms with the same information 3 times.. It makes no sense, but this is very common. According to IDC 63% of document processes negatively impact customer satisfaction and when you think about it, that also makes sense. Whenever paper is involved along with people trying to fill the gap, the entire process is slower, more error-prone, and can’t scale. The growth of mobile devices in the workplace just makes this problem worse because the ability to work with documents is even more limited. The consequence is that business results suffer, decreasing revenue, increasing risk and increasing cost. We also know that PDF is used when most critical documents are at hand (contracts, legal agreements, critical business documents).
- SPEAKER NOTES: And by the way, the “document disconnect” is just a prevalent in Procurement at it is in other parts of an organization. Wasn’t the digital era supposed supposed to make this easier for us in procurement? Here are a few examples that we can probably all relate to: FORMS: How many times have we had our business partners or vendors fill in redundant paper forms that also require someone to re-key into back office systems. SIGNATURES: We’ve all had the experience of trying to get a contract signed quickly and your signer is out of the office or on a ski lift and only has a mobile phone APPROVALS: Anyone still rely on fax machines or email attachments to get approvals and documentation from internal stakeholders or from vendors. Painful right? AUDITS: We’ve all had the the daunting task of making sure the right people are always using the right agreements for the right task but more importantly, making sure the right people are signing them and are using the right agreements TRANSITION: So we (Adobe) think this is our opportunity
- SPEAKER NOTES: How do customers bridge the gaps in existing document processes? They need a complete solution that works across desktop, web, and mobile, making it easier for employees to get their work done from anywhere. They need the ability to automate e-signing and approvals of documents, so that your users no longer need to use paper for contracts and forms. Finally, they need to track and protect documents, even when those documents go outside of the company. Let’s start with Signatures. We truly believe in adding e-signing for everyone. We make it simple to collect signatures from others, no software required for the signer. We have added e-signing services that used to be separate, now they are included with every paid subscription seat of acrobat. Fill and Sign, where you can literally sign anything. All of these tools are part of the document cloud and can be configured, customized and extended to meet business needs. This includes things like controlling the process, order of signing, etc. The fastest way to get documents signed and approved: Get others to sign from any device (no software required) Send for signature included in every subscription seat (formerly Adobe EchoSign) New Fill and Sign makes signing anything fast and easy, including smart autofill across devices Business tools to automate any signing and approval process Integrated Document tools From being touch enabled, to making the tools you need more discoverable and simple to use. We have focused also taking paper to digital editing in one easy step, as well as significantly improved the way acrobat can help you work with scanned images. We know that 30% of PDF’s opened in our products are scanned images, and now it is much easier to make that content useful and reusable. We also have a very deep integration with MS office and can send you information on that if you are interested. The most complete PDF solution, reimagined New simple, intuitive and touch-enabled interface New tool center, simplified and quick access to the tools you use most Easily convert any paper document to editable digital ones (Photoshop magic now included) Edit, export and reuse any PDF content Integrates with MS Office and Sharepoint Work Anywhere Last but not least, a big effort for us was around mobile. Making sure you can easily continue your work from one device to the next. Simple creation, editing, commenting and reuse, all from your android or IOS device. Now that you’ve got a good idea of what the Adobe Document Cloud is, let me switch gears and show you how this can help you within Procurement. Two all-new companion apps add mobility and functionality to the reimagined Acrobat and Document Cloud experience. Two all-new companion apps add mobility and functionality to the reimagined Acrobat and Document Cloud experience Acrobat Mobile Create, edit, comment, sign, organize, and, of course, read simply Consistent UI and tools across desktop and mobile devices Pick up where you left off with Mobile Link, while your files, settings and signatures stay with you Fill and Sign Fill out and sign anything as simply as pen to paper
- SPEAKER NOTES: Lets start by walking you through a possible day in the life of a Procurement document. The cast to this scenario is pretty simple. It typically involves a buyer, within an organization. A manager and a vendor. Some of these characters you might recognize, some of them you might not. Believe it or not, Samantha Brown is actually on my team and she’s a Sr. Buyer with Adobe procurement. I’ll play the role of the Manager. Lets use Frank Underwood as the Vendor.
- SPEAKER NOTES: 1: Samantha drafts up a vendor agreement, creates a PDF via Acrobat DC 2. Conrad her manager marks of the changes via Acrobat DC and/or Acrobat Reader 3. Samantha then makes the changes and sends them to her Vendor 4. Frank her vendor gets the PDF and marks up his changes via Acrobat Reader and sends them back to Samantha 5. Samantha incorporates all the changes into the new agreement and then sends it via Ariba and Adobe Document Cloud 6. Given the contract is over $100k, Conrad gets a copy of the contract first and signs off on it via his mobile phone given he’s on vacation. The contract is then routed to the vendor automatically after Conrad signs it 7. The vendor gets a copy of the contract via his email and signs it via Adobe Document Cloud (NOTE: the vendor does not need to own/purchase anything in order to sign the agreement via Adobe Document Cloud) 8. After the Vendor signs the agreement, it is automatically routed back to Samantha and posted into Ariba CLM. Samantha also gets a notification of the signed and completed contract. 9. 6 months later, Samantha’s legal department asks for a copy of the final contract. She searches for it within Ariba and sends them the final contract with complete audit trail and eSignitures. 10. One later the contract comes for renewal. The process then starts all over again. Samantha sends the current contract around for edits and changes….. Get it?
- SPEAKER NOTES: So lets recap what Samantha, Frank and I we’re able to accomplish in the scenario…. We we’re able to: Sign the contract with Adobe Document Cloud Send contract with Adobe Document Cloud and Ariba CLM Track contract progress via Adobe Document Cloud and Ariba CLM Review and mark up documents via Adobe Acrobat DC Access and audit documents via Adobe Document Cloud and Ariba CLM And Reuse and continue her projects with Mobile link within Acrobat DC All made possible by Ariba and Adobe.
- SPEAKER NOTES: The importance of document processes to competitive advantage is huge. Organizations must close the gaps in their front-office (customer-facing) and back-office (supporting) business processes. Addressing the document disconnect can provide exceptional benefits in terms of reduced cost and risk. Line-of-business leaders we surveyed estimate that fully addressing the gaps in their departmental document processes could yield a: • 36% increase in revenue • 30% reduction in cost • 23% reduction in business/compliance risk IDC believes that organizations that address their “document disconnect” in the near term will enjoy clear advantages over competitors that ignore it. Despite the outsized impact that the “disconnect” has on the organization and its customers, ROI can often be realized without disruption of existing systems or great expense. Organizations can “start small” and work incrementally. The maximum benefit, however, will accrue for organizations that seek to address the document disconnect enterprisewide.
- SPEAKER NOTES: Thank you!
- Cabot Corporation is a global specialty chemicals and performance materials company headquartered in Boston, Massachusetts. During our more than 130 year history, we have garnered a deep understanding of our customers' needs, their industries and the global trends that impact their businesses. Cabot is well-positioned to deliver the insights and support our customers need to reach their best results.