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© 2017 Apttus Corporation
1© 2017 Apttus Corporation
© 2017 Apttus Corporation
© 2017 Apttus Corporation
Todd Browning
VP & GM E-COMMERCE
© 2017 Apttus Corporation
• Multiple Lists of Vendors
• Multiple Procurement Systems
• Disparate Contract Repositories
• Isolated Supplier Portals
• Contract Compliance
• Inconsistent T&Cs
• Unclear Vendor Commitments
• Limited Spend Visibility
• Maverick Buying
• Supplier Risks
• Ad Hoc Performance Management
• Operational, Not Strategic
It’s a Complex World for CG Manufacturers,
Their Distribution Partners, and the Retailers They Serve
© 2017 Apttus Corporation
Manual processes plagued by lack of visibility and control
© 2017 Apttus Corporation
Challenge
Faced by B2B Firms
#1
“Digital channels are
complicating how they
sell, market, and service
their products.”
Aberdeen Research, Oct 2016
Digital Channels are Adding Even More Complexity
© 2017 Apttus Corporation
© 2017 Apttus Corporation
Digitally-Influenced
Buyers Driving Strategy
89%
89% of B2B Sellers say
Digitally-Influenced Buyers Drive Their
Strategy and Business Priorities
Digitally-empowered Customers Have Changed the Game
B2B Omni-channel
Experience Essential
97% of B2B Firms Say a High-quality
Omni-Channel Buying Experience is
Very or Extremely Important
97%
Base: 207 IT and business decision-makers with responsibility for cloud platforms and ecommerce at US enterprises
Source: A commissioned study conducted by Forrester Consulting on behalf of Apttus, February 2017
© 2017 Apttus Corporation
© 2017 Apttus Corporation
Base: 207 IT and business decision-makers with responsibility for cloud platforms and ecommerce at US enterprises
Source: A commissioned study conducted by Forrester Consulting on behalf of Apttus, February 2017
Most Business Buying Scenarios Now Require a
Mix of Self-Service and Human-Assisted Sales
© 2017 Apttus Corporation
98% of B2B Firms Face Significant Challenges Delivering the
Seamless Omni-Channel Experience Buyers Want
98%Technology Channel Conflict
Base: 207 IT and business decision-makers with responsibility for cloud platforms and ecommerce at US enterprises
Source: A commissioned study conducted by Forrester Consulting on behalf of Apttus, February 2017
© 2017 Apttus Corporation
• 1% cost increase  Destroys >10% of margin
• Maverick buying  Millions of $ of leaked savings
• Unmanaged supplier risks  Serious compliance issues
• Failure of one strategic supplier  Impact on millions of $ of revenue
• Global contracts not shared with local organization  Unfavorable T&Cs
• Too many suppliers for the same goods  Diluted purchasing power
• Not enough suppliers  Dependency
• Pressing suppliers for marginal cost reductions  Short term vision
• Extended sales cycles and eroding average order sizes
The Result: Huge Impacts on Efficiency, Revenue and Margins
© 2017 Apttus Corporation
How do you address the complexity and meet the
demands of the digitally connected buyer?
© 2017 Apttus Corporation
A New Era of Self-Service for Distribution-centric Businesses
© 2017 Apttus Corporation
Supplier ManagementStrategic SourcingContract Lifecycle MgmtAI-Driven SavingsPartner Commerce +
Driving Outcomes That Matter for Sellers with Partner Commerce:
Channel Efficiency, Sales Effectiveness and Merchandising
© 2017 Apttus Corporation
 Increase deal size, win rates & ASP
 Simplify order capture and fulfilment
 Offer self-service options & improve
multi-channel performance
 Improve customer retention and
channel loyalty
Source: diegoactiv@apttusdemo.com / apttus2017
Driving Outcomes That Matter for Buyers with Supplier Relationship
Management: Visibility, Improved Pricing and Decreased Risk
© 2017 Apttus Corporation
 Improve supplier performance
 Increase savings
 Reduce supply chain risks
 Enforce compliance to contract
commitments
What if you could use AI to accelerate
revenue generation and maximize
business outcomes?
© 2017 Apttus Corporation
.
Assist
Guide
Coach
© 2017 Apttus Corporation
Meet Max—Artificial Intelligence to Simplify Your Applications
and Deliver Insights at the Moment of Maximum Impact
QUOTE CONTRACT REVENUEOPPORTUNITY ERP
ARTIFICIALINTELLIGENCE
BEHAVIOR
PROMOTIONS INCENTIVE COMPENSATION REBATES
X-AUTHOR
PROCESS
CONTRACT
MANAGEMENT
CONFIGURE
PRICE
QUOTE
DEAL MANAGEMENT
OMNI-CHANNEL E-COMMERCE
ORDER MANAGEMENT
BILLING
MANAGEMENT &
REVENUE
RECOGNITION
MAX
Hi, I’m Max…
How can I
help you?
Apttus Quote-to-Cash
Built on the Apttus Intelligent Cloud™
MACHINE LEARNING
© 2017 Apttus Corporation
Average Percentage Improvements Reported by Apttus Customers
Source: Apttus Quote-to-Cash (QTC) Impact Study conducted June 2017 by an independent third-party, Satmetrixon 200+ Apttus customer contacts randomly selected. Performancemetrics are
intended as a guideline based upon historical results from a sample set of customers. Results are dependent upon many differentfactors that are customer-specific.Therefore, actual results will
vary. Response size per question varies.
Compliance Sales Effectiveness Customer Satisfaction
Sales
+7to 25%Faster
Deal
Approval
+44%
Deal
Flow
Visibility
+51%
Faster
Audit
Reports
+47%
Contract
Compliance
+43%
Reduced
Rogue
Discounting
+32%
Faster
Contract
Processing
+42%
Contract
Processing
Volume
+42%
Faster
QTC
Cycle
+35%
Faster Deal
Closure
+34%
Win
Rate
+30%
Faster
Time to
Quote
+38% Quote
Volume
+27%
Deal
Size
+22%
Contract
Accuracy
+45%
Quote
Quality
+51% Reduced
Amendments
After
Signature
+23%
Contracts
Auto-
Renewed
+17%
Realizing Business Outcomes
© 2017 Apttus Corporation
© 2017 Apttus Corporation

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Maximizing Business Outcomes with AI-Driven Quote-to-Cash

  • 1. © 2017 Apttus Corporation 1© 2017 Apttus Corporation
  • 2. © 2017 Apttus Corporation © 2017 Apttus Corporation Todd Browning VP & GM E-COMMERCE
  • 3. © 2017 Apttus Corporation • Multiple Lists of Vendors • Multiple Procurement Systems • Disparate Contract Repositories • Isolated Supplier Portals • Contract Compliance • Inconsistent T&Cs • Unclear Vendor Commitments • Limited Spend Visibility • Maverick Buying • Supplier Risks • Ad Hoc Performance Management • Operational, Not Strategic It’s a Complex World for CG Manufacturers, Their Distribution Partners, and the Retailers They Serve © 2017 Apttus Corporation Manual processes plagued by lack of visibility and control
  • 4. © 2017 Apttus Corporation Challenge Faced by B2B Firms #1 “Digital channels are complicating how they sell, market, and service their products.” Aberdeen Research, Oct 2016 Digital Channels are Adding Even More Complexity © 2017 Apttus Corporation
  • 5. © 2017 Apttus Corporation Digitally-Influenced Buyers Driving Strategy 89% 89% of B2B Sellers say Digitally-Influenced Buyers Drive Their Strategy and Business Priorities Digitally-empowered Customers Have Changed the Game B2B Omni-channel Experience Essential 97% of B2B Firms Say a High-quality Omni-Channel Buying Experience is Very or Extremely Important 97% Base: 207 IT and business decision-makers with responsibility for cloud platforms and ecommerce at US enterprises Source: A commissioned study conducted by Forrester Consulting on behalf of Apttus, February 2017 © 2017 Apttus Corporation
  • 6. © 2017 Apttus Corporation Base: 207 IT and business decision-makers with responsibility for cloud platforms and ecommerce at US enterprises Source: A commissioned study conducted by Forrester Consulting on behalf of Apttus, February 2017 Most Business Buying Scenarios Now Require a Mix of Self-Service and Human-Assisted Sales © 2017 Apttus Corporation
  • 7. 98% of B2B Firms Face Significant Challenges Delivering the Seamless Omni-Channel Experience Buyers Want 98%Technology Channel Conflict Base: 207 IT and business decision-makers with responsibility for cloud platforms and ecommerce at US enterprises Source: A commissioned study conducted by Forrester Consulting on behalf of Apttus, February 2017 © 2017 Apttus Corporation
  • 8. • 1% cost increase  Destroys >10% of margin • Maverick buying  Millions of $ of leaked savings • Unmanaged supplier risks  Serious compliance issues • Failure of one strategic supplier  Impact on millions of $ of revenue • Global contracts not shared with local organization  Unfavorable T&Cs • Too many suppliers for the same goods  Diluted purchasing power • Not enough suppliers  Dependency • Pressing suppliers for marginal cost reductions  Short term vision • Extended sales cycles and eroding average order sizes The Result: Huge Impacts on Efficiency, Revenue and Margins © 2017 Apttus Corporation
  • 9. How do you address the complexity and meet the demands of the digitally connected buyer? © 2017 Apttus Corporation
  • 10. A New Era of Self-Service for Distribution-centric Businesses © 2017 Apttus Corporation Supplier ManagementStrategic SourcingContract Lifecycle MgmtAI-Driven SavingsPartner Commerce +
  • 11. Driving Outcomes That Matter for Sellers with Partner Commerce: Channel Efficiency, Sales Effectiveness and Merchandising © 2017 Apttus Corporation  Increase deal size, win rates & ASP  Simplify order capture and fulfilment  Offer self-service options & improve multi-channel performance  Improve customer retention and channel loyalty Source: diegoactiv@apttusdemo.com / apttus2017
  • 12. Driving Outcomes That Matter for Buyers with Supplier Relationship Management: Visibility, Improved Pricing and Decreased Risk © 2017 Apttus Corporation  Improve supplier performance  Increase savings  Reduce supply chain risks  Enforce compliance to contract commitments
  • 13. What if you could use AI to accelerate revenue generation and maximize business outcomes? © 2017 Apttus Corporation
  • 14. . Assist Guide Coach © 2017 Apttus Corporation Meet Max—Artificial Intelligence to Simplify Your Applications and Deliver Insights at the Moment of Maximum Impact
  • 15. QUOTE CONTRACT REVENUEOPPORTUNITY ERP ARTIFICIALINTELLIGENCE BEHAVIOR PROMOTIONS INCENTIVE COMPENSATION REBATES X-AUTHOR PROCESS CONTRACT MANAGEMENT CONFIGURE PRICE QUOTE DEAL MANAGEMENT OMNI-CHANNEL E-COMMERCE ORDER MANAGEMENT BILLING MANAGEMENT & REVENUE RECOGNITION MAX Hi, I’m Max… How can I help you? Apttus Quote-to-Cash Built on the Apttus Intelligent Cloud™ MACHINE LEARNING © 2017 Apttus Corporation
  • 16. Average Percentage Improvements Reported by Apttus Customers Source: Apttus Quote-to-Cash (QTC) Impact Study conducted June 2017 by an independent third-party, Satmetrixon 200+ Apttus customer contacts randomly selected. Performancemetrics are intended as a guideline based upon historical results from a sample set of customers. Results are dependent upon many differentfactors that are customer-specific.Therefore, actual results will vary. Response size per question varies. Compliance Sales Effectiveness Customer Satisfaction Sales +7to 25%Faster Deal Approval +44% Deal Flow Visibility +51% Faster Audit Reports +47% Contract Compliance +43% Reduced Rogue Discounting +32% Faster Contract Processing +42% Contract Processing Volume +42% Faster QTC Cycle +35% Faster Deal Closure +34% Win Rate +30% Faster Time to Quote +38% Quote Volume +27% Deal Size +22% Contract Accuracy +45% Quote Quality +51% Reduced Amendments After Signature +23% Contracts Auto- Renewed +17% Realizing Business Outcomes © 2017 Apttus Corporation
  • 17. © 2017 Apttus Corporation