Radical Candor by Kim Scott The book proving how caring personally and challenging directly makes a difference. Here are 7 short takeaways I consider the most important. These tips might seem simple but do we really master them?

2. COMMUNICATE
CLEARLY
“Whose fault is misunderstanding?
A recipient’s for not understanding,
or a sender’s for not explaining it
well?”
You must communicate with such
precision and clarity that it’s impossible
not to grasp the meaning.

3. ENCOURAGE AND EMBRACE
FEEDBACK
If asking for feedback does not
fall easily off your tongue, try
following approach:
“Is there anything I could do
or stop doing that would
make it easier to work with
me?”

4. PRAISE
RULE N. 1
Offer more praise than criticism.
*
RULE N. 2
Praise in public.
*
RULE N. 3
Praise can feel just as arrogant as
criticism if it is not genuine.

5. CRITICISM
RULE N. 1
Ask for criticism yourself before giving it.
RULE N. 2
Criticize in private.
RULE N. 3
Be humble, helpful, offer guidance in person and
immediately.
RULE N. 4
Do not personalize - make it clear that the problem is
not due to some unfixable personality flaw.

6. LET OTHERS CHALLENGE YOUR
IDEAS TO DISCOVER
THE BEST SOLUTIONS
„Challenge me, prove me wrong.“
“Please poke holes in this idea—I know
it may be terrible.“
„Tell me all the reasons why we should
not do that.”

7. DO NOT UNDERESTIMATE JOB DESCRIPTION
The hiring person
(not a recruiter!)
should write the job
description, basing it
on the role, the skills
required for the role,
and the team “fit”
criteria.

8. BUILD YOUR TEAM´S
CULTURE
Who you are as a human
being impacts your team’s
culture enormously.
A team’s culture has an
enormous impact on its results,
and a leader’s personality has a
huge impact on a team’s culture.