This presentation by Anna Spenceley and Jim Barborak was delivered at the 'Concessioning tourism opportunities in conservation areas and maximising rural development' workshop, held in Maputo between 19-22 March 2012 (Day 3, Session 7, Training and capacity building for concessions)

1. Protected Area Stakeholders
Government and authorities
Wildlife Area .
Natural National government
Tour operators attractions
Training and capacity building Wildlife Tourism operation
Local government
Conservation
authorities
for concessions
Community .Community
External based
activities organisations
Anna Spenceley & Jim Barborak Cultural
attractions and
activities Small Medium and
Micro Enterprises
21 March 2012, Girrasol Indy, Maputo Traditional
authorities
Farmers
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Who needs to know what? Government
Government Strategic objectives of government:
conservation, poverty reduction, development
Protected area managers
Concessionaires Legislative and regulatory framework:
tourism, protected areas, development
Communities
Responsibilities of different levels:
Local businesses
National, provincial, local
Others . . .
Responsibilities of different departments:
Environment, tourism, agriculture, finance etc.
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Protected area agencies Concessionaires
Planning processes (e.g. EIA)
Legislative and regulatory framework: Licensing and registration requirements
tourism, protected areas, development
Concessions process & manual
Options for concession models:
Contracting and contract management
PA management
Concession location options in PA – access
Contract with private sector / community / JV
& infrastructure
Concessions process
Labour options (e.g. local and expatriate)
Concessions manual to guide process
Financing options and incentives
Contracting and contract management
Tourism trends - market
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2. Communities Local businesses
Procurement needs during:
Construction – e.g. materials, furnishings,
equipment
Operation – e.g. food and beverage, craft
Service needs during:
Construction – e.g. labour, electricians, plumbers,
construction workers, transport
Operation – e.g. labour, maintenance, transport,
guiding
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We need to use a menu of types of personnel to
manage protected areas effectively and efficiently!
Approaches to capacity building
Full time permanent personnel Best to start with training needs assessment
Part time and seasonal personnel
of target audiences and supply/demand:
what training providers, opportunities exist
Co-managers
Seconded personnel
There is a hierarchy of training approaches
Contractors and concessionaires that vary in length, intensity, and formality
Scientists, students doing theses, interns
Also equipment and
Local, national and international volunteers technology to work Adults pedagogy requires special skills
smarter!
Outsourced personnel
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Training is vital, but Presentations
Stakeholders involved in concessions & Anna Spenceley, Jim
Staff stability is important or training training needed by whom Barborak
investments are wasted What communities and civil society need to Ema Batey
know
Good working conditions critical What the private sector needs to know Andrew Kingman
Salaries and non-salary compensation tied to
What government agencies need to know Mohamed Harun /
performance and improved competency vital Fransisco Pariela
Informal training opportunities should be
readily available to staff Illa de Mozambique - a community rights Haffiz Jamu
approach
Success in building capacity takes time!
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