19. In the “OLD” ISO9001:2008
standard there is a note
referring to the inclusion of
“management activities” as
part of the organization’s
processes.
20. Since there are numerous
“management activities”
that take place even on a
DAILY BASIS,
21. We can then see that
Management activities
should take place
continuously and should be
pro-active, not re-active.
22. In an ideal world,
management activities
would then be mostly pro-
active and often scheduled
before they take place.
23. *We could consider that
many such pro-active
activities would dove-tail in
with the “risk-based”
approach of the new
standard [2015]*
24. Since it is then usual to
conduct management
activities continuously,
such activity would then
“naturally” flow in to
higher level management
reviews.
33. Such reviews and activities
are clearly planned for and
built in.
34. It should also be clear that
Management Review
requirements as outlined in
the new clause 9.3 are
distributed amongst the
processes as illustrated in
the diagram
35. We could therefore say
that management review
requirements are fulfilled
across various processes,
different activities and are
distributed-over-time.
36. Such reviews and activities
are clearly planned for and
built in.
37. By the time we conduct the
“annual review” as in the
example, substantial data
and performance statistics
would be available
39. In our “modern” and
enlightened world we
could expect that partakers
of the review would extract
or view the related data
and records from a cloud-
based scenario.
70. Possibly the biggest risk to
the failure of mission and
strategy achievement is
inadequate preparedness
for managing change.
71. In today’s rapidly moving
world, we need to establish
the agility needed to react to
the constant bombardment of
daily challenges.
72. To do this subject justice is
beyond the scope of this
article, but the following
elements should be
considered:
73. Change in market sector
IT changes
Legislative changes
Project changes
New appointments of executive staff
Contractual changes and amendments
SCM and logistics changes
74. A key consideration is that
management should
establish a culture where
targets and kpi’s are
achieved, irrespective of
the demands of change.
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