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THE SILENT GENERATION
HEALTHY, WEALTHY AND WISE
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
CHILDHOOD.
TRADITIONALISTS. (Born 1925-1945)
Also called “THE GREATEST GENERATION,” this cohort built the
infrastructure of modern America. Traditionalists grew up in the wake
of crippling economic depression and were heavily shaped by war.
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
CORE VALUES.
TRADITIONALISTS. (Born 1925-1945)
Dedication Hard Work Conformity
Law and
Order
Patience
Delayed
Reward
Duty before
Pleasure
Adherence
to Rules
Honor
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
Shirley
Temple
John F.
Kennedy
Andy
Warhol
Clint
Eastwood
Dick
Clark
Warren
Buffett
FAMOUS
TRADITIONALISTS.
(Born 1925-1945)
Johnny
Cash
Jack
Nicholson
Dustin
Hoffman
Neil
Armstrong
Robert
Redford
Marilyn
Monroe
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
IMPORTANT EVENTS.
TRADITIONALISTS. (Born 1925-1945)
Stock Market Crash
The Great
Depression
Lindbergh
Transatlantic Flight
Social Security
Pearl Harbor
End of WWII
FDR Dies
Korean War
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
CHILDHOOD.
TRADITIONALISTS. (Born 1925-1945)
Raised by the G.I. Generation (civic)
Large families (3-5 children)
Strong sense of extended family (same town/
home)
Grandparents in the home
Average 10-year-old spend 4-6 hours daily with
significant adult role model
Apprenticeship businesses and farming
Perception of the world as “safe”
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
CULTURAL MEMORABILIA.
TRADITIONALISTS. (Born 1925-1945)
Mickey
Mouse
Kewpie
Dolls
Flash
Gordon
Radio
Wheaties
Wizard of
Oz
Jukeboxes
The Lone
Ranger
McCarthy
Era
Life
Magazine
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
THE GENERATIONAL DIVIDE.
A CLOSER LOOK AT TRADITIONALISTS.
By Andre S. Harris, Culture Transformation Resources, LLC
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
FOUR GENERATIONS.
BIRTH YEARS & AGE.
TRADITIONALISTS 1925-1945
69+
years
BABY BOOMERS 1946-1964 50-68
GENERATION X 1965-1979 35-49
MILLENNIALS 1980-1996 18-34
Source: Gallup’s “State of the American Workplace” 2013
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
FOUR GENERATIONS
IN THE WORKPLACE.
Source: Gallup’s “State of the American Workplace” 2013
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
We are in the middle of a historic
evolutionary leap driven by digital innovation
and technology. It has created a
generational divide that holds both
promise and peril for leaders.
For the first time in U.S. history, we have
four separate generations working side-by-
side.
While there is no magic birth date that
makes a member of a specific generation,
one’s experience and sharing of history
h e l p s s h a p e a “ g e n e r a t i o n a l
personality” during their formative years.
When a generational
divide occurs at work, the
results can be:
•  Reduced productivity
•  Hiring challenges
•  Increased turnover
•  Decreased morale
•  Reduced profitability
THE GENERATIONAL DIVIDE.
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
THE GENERATIONAL DIVIDE.
“A lack of understanding across generations can
have detrimental effects on communication and
working relationships and undermine effective
services.”
-Constance Patterson, Ph.D.
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
THE GENERATIONAL DIVIDE.
HOW THEY DIFFER.
Social, Political & Economic
Influences
Family Structure & Influence
Education
Values / Morals
Work Ethic
Leadership Approach
Motivational Buttons
Communication Style
Interaction with Others
Approach to Feedback
View towards Company
Work vs. Personal Life
Desired Rewards
Financial Behaviors
Relationship with Technology
General Expectations
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
So much of what is going on in
our lives is seen through our
own generational lens.
C o m p a n i e s N E E D a
multigenerational workforce.
To succeed in business today,
i t t a k e s a r a n g e o f
generational insights and
varied perspectives to make
smart business decisions.
Educating employees on
generational differences and
their unique contributions can
boost:
•  Understanding
•  Respect
•  Collaboration
•  Productivity
•  A Working Together Culture
GENERATIONAL INSIGHTS.
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
BIRTH YEARS •  1925-1945
AGE •  69+ years old
US
POPULATION
•  44 Million
AKA
•  Silents
•  Veterans
TRADITIONALISTS.
OVERVIEW.
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
1950s TECHNOLOGY.
TRADITIONALISTS. (Born 1925-1945)
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
COMMON TRAITS.
TRADITIONALISTS. (Born 1925-1945)
Grew up in “do
without” era
Dedication,
Sacrifice, Savers
Duty, Honor,
Country
Respect
Authority
Like Details
Uncomfortable
with Change
Age = Seniority
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
FOUR GENERATIONS
IN THE WORKPLACE.
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
Traditionalists •  Loyal
Boomers •  Driven
Gen X •  Balanced
Millennials •  Eager
WORK ETHIC.
FOUR GENERATIONS.
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
VIEW OF WORK.
FOUR GENERATIONS.
Traditionalists
•  It’s necessary
•  An obligation
Boomers
•  It is exciting
•  Adventure
Gen X
•  It is a challenge
•  A contract
Millennials
•  It is done to make a
difference
•  A means to an end
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
EXPECTATIONS OF WORK.
FOUR GENERATIONS.
Loyalty,
Respect
Authority
Common
Goals
Performance
Compensated
for doing job
Competitive
Optimistic,
Team-
Oriented
Results
Reward for
Results
Self-Reliant
Skeptical,
Career-
Oriented
Results + Fun
Reward for
Outcomes
Pack-Oriented
Self important,
Loyalty to
Others
Career
Seek rapid
success
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
TRADITIONALISTS
Individual
BABY BOOMERS
Team Player
Loves Meetings
MILLENNIALS
Participative
GEN X
Entrepreneur
INTERACTIVE STYLES.
FOUR GENERATIONS.
Source: Greg Hammill, “Mixing and Managing Four Generations of Employees
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
WORK STYLES.
FOUR GENERATIONS.
Traditionalists
•  Hierarchical organizational structures
•  Consistency and uniformity
•  “These are the rules.”
Boomers
•  Coined “team building”
•  Live to Work, until Retirement
•  “Let’s talk about the rules.”
Gen X
•  Work to live, not live to work
•  Flexibility in work, life
•  “Break all of the rules.”
Millennials
•  Exceptional multi-taskers
•  Flexibility in work hours and dress code
•  “Redefine the rules.”
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
LEADERSHIP STYLES.
FOUR GENERATIONS.
Traditionalists
•  Directive
•  Command-and-control
Boomers
•  Consensual
•  Collegial
Gen X
•  Everyone is the same
•  Challenge others
•  Ask questions
Millennials
•  TBD
TRADITIONALISTS
Satisfaction of a job
well done
BOOMERS
Money, title,
recognition,
the corner office
GEN X
Freedom, self-
manage, time to
prioritize own
projects
MILLENNIALS
Work that has
meaning, flexibility;
growth and learning
opportunity; praise
MOTIVATORS.
FOUR GENERATIONS.
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
RESPECT AND LOYALTY.
FOUR GENERATIONS.
Traditionalists
•  To the organization
Boomers
•  To the profession
Gen X
•  To the individual
Millennials
•  To co-workers and friends
MANAGING AND LEADING
FOUR GENERATIONS.
Recognize
their loyalty,
experience.
Select
activities that
show what
they know.
Focus on
evolution, not
revolution.
Acknowledge
their
contributions.
Be aware of
competitive
nature.
Offer
continued
training on life
skills, balance.
Respect their
skepticism;
establish your
credentials.
Use humor.
Let them know
you like them.
Talk career,
not job.
Provide
ongoing and
remedial
training.
Teach in short
modules.
Test often.
Make it fun.
Allow
collaboration.
TRADITIONALISTS
Loyal to their clients
and/or customers
BOOMERS
Making a difference
GEN X
Building a career
MILLENNIALS
Work that has
meaning
#1 REASON TO STAY OR LEAVE JOB.
FOUR GENERATIONS.
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
COMMUNICATION PREFERENCES.
FOUR GENERATIONS.
Traditionalists
•  Let’s have a conversation
•  Face to Face
•  Formal
•  Memo
Boomers
•  Call me on my cell anytime
•  In person
•  Semi-formal
Gen X
•  Send me an email
•  Irreverent
•  Call me only at work
•  Direct and Immediate
Millennials
•  Text me or IM me
•  Twitter
•  Fun, Informal, Slang
•  Email or Voicemail
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
COMMUNICATION GAP.
“Grandpa is showing us how they
sent a text when he was a kid.”
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
IMPROVING FEEDBACK AND COMMUNICATION.
FOUR GENERATIONS.
Traditionalists
•  “No news is good news.”
•  May not be receptive to feedback
•  50% have not received feedback training
Boomers
•  “Once a year; formal and documented.”
•  Don’t appreciate it
•  Initiate weekly informal talks; document talks
Gen X
•  “Sorry to interrupt, but how am I doing?”
•  Give immediate and regular feedback
•  Be direct and to the point
Millennials
•  “I want it with the push of a button, anytime.”
•  Consider electronic connections; use visuals
•  Allow an active role in creating work plans
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
COMMUNICATION DIFFERENCES.
www.CTRConsultingServices.com
Please	contact	us	for	the	complete	presentation	or	other	presentations:	
•  Millennials	Bending	the	Rules	in	the	Workplace	
•  Get	Ready	for	Gen	Z	–	Gen	Z	on	Fire	
•  Unlocking	Secrets	of	Baby	Boomers	
•  Gen	X	Xtreme	to	Xhausted	
•  Leading	Multigenerational	Employees	
•  Five	Generations	Working	Together	
	
	Ms.	Harris	is	available	for	keynote	presentations,	management	training,	leadership	
	retreats	and	other	corporate	and	non-profit	engagements.	
Andre S. Harris
President & Proud Gen X
Culture Transformation Resources, LLC
www.CTRConsultingServices.com
Andre@CTRConsultingServices.com
1-877-CTR-1236   OR  1-877-287-1236
@AndreHarrisCTR
Andre Harris CTR
www.linkedin.com/pub/andre-harris/31/56a/744/

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Traditionalist Generation - Healthy, Wealthy and Wise by CTR

  • 2. Culture Transformation Resources, LLC * www.CTRConsultingServices.com CHILDHOOD. TRADITIONALISTS. (Born 1925-1945) Also called “THE GREATEST GENERATION,” this cohort built the infrastructure of modern America. Traditionalists grew up in the wake of crippling economic depression and were heavily shaped by war.
  • 3. Culture Transformation Resources, LLC * www.CTRConsultingServices.com CORE VALUES. TRADITIONALISTS. (Born 1925-1945) Dedication Hard Work Conformity Law and Order Patience Delayed Reward Duty before Pleasure Adherence to Rules Honor
  • 4. Culture Transformation Resources, LLC * www.CTRConsultingServices.com Shirley Temple John F. Kennedy Andy Warhol Clint Eastwood Dick Clark Warren Buffett FAMOUS TRADITIONALISTS. (Born 1925-1945) Johnny Cash Jack Nicholson Dustin Hoffman Neil Armstrong Robert Redford Marilyn Monroe
  • 5. Culture Transformation Resources, LLC * www.CTRConsultingServices.com IMPORTANT EVENTS. TRADITIONALISTS. (Born 1925-1945) Stock Market Crash The Great Depression Lindbergh Transatlantic Flight Social Security Pearl Harbor End of WWII FDR Dies Korean War
  • 6. Culture Transformation Resources, LLC * www.CTRConsultingServices.com CHILDHOOD. TRADITIONALISTS. (Born 1925-1945) Raised by the G.I. Generation (civic) Large families (3-5 children) Strong sense of extended family (same town/ home) Grandparents in the home Average 10-year-old spend 4-6 hours daily with significant adult role model Apprenticeship businesses and farming Perception of the world as “safe”
  • 7. Culture Transformation Resources, LLC * www.CTRConsultingServices.com CULTURAL MEMORABILIA. TRADITIONALISTS. (Born 1925-1945) Mickey Mouse Kewpie Dolls Flash Gordon Radio Wheaties Wizard of Oz Jukeboxes The Lone Ranger McCarthy Era Life Magazine
  • 8. Culture Transformation Resources, LLC * www.CTRConsultingServices.com THE GENERATIONAL DIVIDE. A CLOSER LOOK AT TRADITIONALISTS. By Andre S. Harris, Culture Transformation Resources, LLC
  • 9. Culture Transformation Resources, LLC * www.CTRConsultingServices.com FOUR GENERATIONS. BIRTH YEARS & AGE. TRADITIONALISTS 1925-1945 69+ years BABY BOOMERS 1946-1964 50-68 GENERATION X 1965-1979 35-49 MILLENNIALS 1980-1996 18-34 Source: Gallup’s “State of the American Workplace” 2013
  • 10. Culture Transformation Resources, LLC * www.CTRConsultingServices.com FOUR GENERATIONS IN THE WORKPLACE. Source: Gallup’s “State of the American Workplace” 2013
  • 11. Culture Transformation Resources, LLC * www.CTRConsultingServices.com We are in the middle of a historic evolutionary leap driven by digital innovation and technology. It has created a generational divide that holds both promise and peril for leaders. For the first time in U.S. history, we have four separate generations working side-by- side. While there is no magic birth date that makes a member of a specific generation, one’s experience and sharing of history h e l p s s h a p e a “ g e n e r a t i o n a l personality” during their formative years. When a generational divide occurs at work, the results can be: •  Reduced productivity •  Hiring challenges •  Increased turnover •  Decreased morale •  Reduced profitability THE GENERATIONAL DIVIDE.
  • 12. Culture Transformation Resources, LLC * www.CTRConsultingServices.com THE GENERATIONAL DIVIDE. “A lack of understanding across generations can have detrimental effects on communication and working relationships and undermine effective services.” -Constance Patterson, Ph.D.
  • 13. Culture Transformation Resources, LLC * www.CTRConsultingServices.com THE GENERATIONAL DIVIDE. HOW THEY DIFFER. Social, Political & Economic Influences Family Structure & Influence Education Values / Morals Work Ethic Leadership Approach Motivational Buttons Communication Style Interaction with Others Approach to Feedback View towards Company Work vs. Personal Life Desired Rewards Financial Behaviors Relationship with Technology General Expectations
  • 14. Culture Transformation Resources, LLC * www.CTRConsultingServices.com So much of what is going on in our lives is seen through our own generational lens. C o m p a n i e s N E E D a multigenerational workforce. To succeed in business today, i t t a k e s a r a n g e o f generational insights and varied perspectives to make smart business decisions. Educating employees on generational differences and their unique contributions can boost: •  Understanding •  Respect •  Collaboration •  Productivity •  A Working Together Culture GENERATIONAL INSIGHTS.
  • 15. Culture Transformation Resources, LLC * www.CTRConsultingServices.com BIRTH YEARS •  1925-1945 AGE •  69+ years old US POPULATION •  44 Million AKA •  Silents •  Veterans TRADITIONALISTS. OVERVIEW.
  • 16. Culture Transformation Resources, LLC * www.CTRConsultingServices.com 1950s TECHNOLOGY. TRADITIONALISTS. (Born 1925-1945)
  • 17. Culture Transformation Resources, LLC * www.CTRConsultingServices.com COMMON TRAITS. TRADITIONALISTS. (Born 1925-1945) Grew up in “do without” era Dedication, Sacrifice, Savers Duty, Honor, Country Respect Authority Like Details Uncomfortable with Change Age = Seniority
  • 18. Culture Transformation Resources, LLC * www.CTRConsultingServices.com FOUR GENERATIONS IN THE WORKPLACE.
  • 19. Culture Transformation Resources, LLC * www.CTRConsultingServices.com Traditionalists •  Loyal Boomers •  Driven Gen X •  Balanced Millennials •  Eager WORK ETHIC. FOUR GENERATIONS.
  • 20. Culture Transformation Resources, LLC * www.CTRConsultingServices.com VIEW OF WORK. FOUR GENERATIONS. Traditionalists •  It’s necessary •  An obligation Boomers •  It is exciting •  Adventure Gen X •  It is a challenge •  A contract Millennials •  It is done to make a difference •  A means to an end
  • 21. Culture Transformation Resources, LLC * www.CTRConsultingServices.com EXPECTATIONS OF WORK. FOUR GENERATIONS. Loyalty, Respect Authority Common Goals Performance Compensated for doing job Competitive Optimistic, Team- Oriented Results Reward for Results Self-Reliant Skeptical, Career- Oriented Results + Fun Reward for Outcomes Pack-Oriented Self important, Loyalty to Others Career Seek rapid success
  • 22. Culture Transformation Resources, LLC * www.CTRConsultingServices.com TRADITIONALISTS Individual BABY BOOMERS Team Player Loves Meetings MILLENNIALS Participative GEN X Entrepreneur INTERACTIVE STYLES. FOUR GENERATIONS. Source: Greg Hammill, “Mixing and Managing Four Generations of Employees
  • 23. Culture Transformation Resources, LLC * www.CTRConsultingServices.com WORK STYLES. FOUR GENERATIONS. Traditionalists •  Hierarchical organizational structures •  Consistency and uniformity •  “These are the rules.” Boomers •  Coined “team building” •  Live to Work, until Retirement •  “Let’s talk about the rules.” Gen X •  Work to live, not live to work •  Flexibility in work, life •  “Break all of the rules.” Millennials •  Exceptional multi-taskers •  Flexibility in work hours and dress code •  “Redefine the rules.”
  • 24. Culture Transformation Resources, LLC * www.CTRConsultingServices.com LEADERSHIP STYLES. FOUR GENERATIONS. Traditionalists •  Directive •  Command-and-control Boomers •  Consensual •  Collegial Gen X •  Everyone is the same •  Challenge others •  Ask questions Millennials •  TBD
  • 25. TRADITIONALISTS Satisfaction of a job well done BOOMERS Money, title, recognition, the corner office GEN X Freedom, self- manage, time to prioritize own projects MILLENNIALS Work that has meaning, flexibility; growth and learning opportunity; praise MOTIVATORS. FOUR GENERATIONS.
  • 26. Culture Transformation Resources, LLC * www.CTRConsultingServices.com RESPECT AND LOYALTY. FOUR GENERATIONS. Traditionalists •  To the organization Boomers •  To the profession Gen X •  To the individual Millennials •  To co-workers and friends
  • 27. MANAGING AND LEADING FOUR GENERATIONS. Recognize their loyalty, experience. Select activities that show what they know. Focus on evolution, not revolution. Acknowledge their contributions. Be aware of competitive nature. Offer continued training on life skills, balance. Respect their skepticism; establish your credentials. Use humor. Let them know you like them. Talk career, not job. Provide ongoing and remedial training. Teach in short modules. Test often. Make it fun. Allow collaboration.
  • 28. TRADITIONALISTS Loyal to their clients and/or customers BOOMERS Making a difference GEN X Building a career MILLENNIALS Work that has meaning #1 REASON TO STAY OR LEAVE JOB. FOUR GENERATIONS.
  • 29. Culture Transformation Resources, LLC * www.CTRConsultingServices.com COMMUNICATION PREFERENCES. FOUR GENERATIONS. Traditionalists •  Let’s have a conversation •  Face to Face •  Formal •  Memo Boomers •  Call me on my cell anytime •  In person •  Semi-formal Gen X •  Send me an email •  Irreverent •  Call me only at work •  Direct and Immediate Millennials •  Text me or IM me •  Twitter •  Fun, Informal, Slang •  Email or Voicemail
  • 30. Culture Transformation Resources, LLC * www.CTRConsultingServices.com COMMUNICATION GAP. “Grandpa is showing us how they sent a text when he was a kid.”
  • 31. Culture Transformation Resources, LLC * www.CTRConsultingServices.com IMPROVING FEEDBACK AND COMMUNICATION. FOUR GENERATIONS. Traditionalists •  “No news is good news.” •  May not be receptive to feedback •  50% have not received feedback training Boomers •  “Once a year; formal and documented.” •  Don’t appreciate it •  Initiate weekly informal talks; document talks Gen X •  “Sorry to interrupt, but how am I doing?” •  Give immediate and regular feedback •  Be direct and to the point Millennials •  “I want it with the push of a button, anytime.” •  Consider electronic connections; use visuals •  Allow an active role in creating work plans
  • 32. Culture Transformation Resources, LLC * www.CTRConsultingServices.com COMMUNICATION DIFFERENCES.
  • 33. www.CTRConsultingServices.com Please contact us for the complete presentation or other presentations: •  Millennials Bending the Rules in the Workplace •  Get Ready for Gen Z – Gen Z on Fire •  Unlocking Secrets of Baby Boomers •  Gen X Xtreme to Xhausted •  Leading Multigenerational Employees •  Five Generations Working Together Ms. Harris is available for keynote presentations, management training, leadership retreats and other corporate and non-profit engagements. Andre S. Harris President & Proud Gen X Culture Transformation Resources, LLC www.CTRConsultingServices.com Andre@CTRConsultingServices.com 1-877-CTR-1236   OR  1-877-287-1236 @AndreHarrisCTR Andre Harris CTR www.linkedin.com/pub/andre-harris/31/56a/744/