1. From “Microsoft’s Lost Decade”
to Beyond “One Microsoft”
HR Strategy Intervention
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Group 9

2. ABLE OF
CONTENTST
Current Strategy
Goals
Recommendations
From “Microsoft’s Lost Decade”
to Beyond “One Microsoft”
Business Conditions

3. Business Conditions
New technology Global competition Established brand

4. All numbers in thousands
Source:
Business Conditions
Income Statement

5. Business Conditions
Stock Price
36.56
54.20
Up 48%
Steve Ballmer Satya Nadella

6. Current Strategy
Business Strategy
One Microsoft Mobile First, Cloud First Windows 10 Experience
(Azure)

7. Current Strategy
Nadella: Culture is everything!

8. Current Strategy
HR Strategy
Culture
Shift
Structure
Change
Stack Ranking
Customer
Obsession
Collaboration,
code sharing Centralized
Recruiting

9. Goals
Maintain
Momentum
Innovation
Work-life
balance
Talent
acquisition
Maintain
Focus
• Employee buy-in
• Transitional support
• Company identity
• Individual productivity

10. 1 Continuity and change
Cultural change a “lag indicator” of innovation
Efforts to reform culture have partially delivered
Building flexibility, ambidexterity2
Eg. Hack-a-thons, Sandboxing (Tushman and OReilly)
Creating a separate unit for exploration
Partition the workforce3
Cultural change – for who? Leadership first!
Recommendations
Culture
Leadership
Low High
Value
PerformanceVariability
LowHigh
CodersSupport Staff

11. Selection
Attrition
Attraction
Culture
Recommendations
Culture - Leadership “in the cloud”
 Attract new, young managers
 Expand number of leaders
 Cross-project responsibilities
 Opportunities for advancement

12. Recommendation
Innovation Training & Leadership Development for Managers
Goal
A Content
B Method
C
一 Highly interactive workshops- from one to two days in length
o Better problem-solvers
o More effective in their
work
o More deliberate about
using their creativity to
produce bottom-line
results
o Creative thinking/process,
new growth opportunities
o Innovation methods,
techniques and tools
o Idea-generation facilitation
skills
o EQ or Emotional Intelligence
of innovation teams
o Leadership behaviors for
innovation
o Invite one or more
external “Thought
Leaders”
o Case studies
o Collaborative activities
and breakouts

13. Recommendation
Innovation Training & Leadership Development for Managers
RoI
D
一 Highly interactive workshops- from one to two days in length

14. Impact on goals
Innovation
Talent
acquisition
Maintain
momentum
• Differentiation

15. Understanding
of
Means/Ends
Standard Variable
Clear
Unclear
Mechanistic
Organic
Inputs
Moderate
Moderate
Recommendations
Structure: benefits of bureaucracy
Specific task assignments
Differentiate
from other
technology
firms

16. Recommendations
Continuous Production
Formalization
Worker leadership (Stahl)
Centralization
01
02
03

17. Impact on goals
Maintain
focus
Talent
acquisition
Work-life
balance
• Differentiation (skills
shortage)
• Stability
• Clarity

18. Thank you!
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