apidays LIVE Singapore - Connected Commerce
Open Banking: A foundation for the new world
Bharat Bhushan, CTO - Banking and Financial Markets, EMEA, Technical Leadership Team, IBM Academy of Technology
3. 3
Disruptive forces
are shaping the
banking and financial
markets industry
Disruption from
the FinTechs
Expanded risks
for security and
fraud
3
Shareholder
demands
for improved
returns
Changing
customer
behavior and
expectations
Heightened
regulatory
compliance
burden
Digital
disruption from
Tech giants
4. Financial institutions are responding by…
ENHANCING CORE
PRODUCTS
BUILDING NEW
REVENUE STREAMS
OPERATIONAL
EXCELLENCE
CYBER CONTROLS
AND COMPLIANCE
NEW WAYS OF
WORKING
6. The new world for banks is about
client experience and be a part of
their customer’s life story!
6
7. 7
Global Perspective on Open Banking
Regulation Driven:
Regions with Open Banking regulations
• Australia
• Brazil
• European Economic Area
• India
• Japan
• United Kingdom
Market Driven:
Regions driven by Banks, Fintechs, and Consumers
• Canada
• China
• New Zealand
• Singapore
• Sri Lanka
• Switzerland
• Turkey
• United Arab Emirates
• United States
Read the summary/ download the full report at
https://www.linkedin.com/pulse/global-open-banking-landscape-biao-hao/
9. 9
Open Banking
Approach to Open Banking
ComplyCompete
Do nothing is no longer seen as an option for financial institutions that are currently not covered by the regulation.
10. 10
Embed account aggregation and
budgeting as a part of the mobile app
Embed banking functions-as-a-service
in other industries
Build a platform
Launch a digital brand/ bank
Create ‘mega app’ to embed banking
and non-banking services through
partnerships
Approach to Open Banking
ComplyCompete
11. 11
Embed account aggregation and
budgeting as a part of the mobile app
Embed banking functions-as-a-service
in other industries
Build a platform
Launch a digital brand/ bank
Create ‘mega app’ to embed banking
and non-banking services through
partnerships
Approach to Open Banking
ComplyCompete
18. 18
Embed account aggregation and
budgeting as a part of the mobile app
Embed banking functions-as-a-service
in other industries
Build a platform
Launch a digital brand/ bank
Create ‘mega app’ to embed banking
and non-banking services through
partnerships
Approach to Open Banking
ComplyCompete
22. Marketplace
Banking
Open API
Banking
PSD2 The bank is a product
factory (producer of
APIs) that provides financial
products to other members
of the ecosystem who own
the relationship with the
customer and distribute
these products.
The bank provides the
banking license and the
ability to hold funds.
OFFERING
BBVA’s Banking as a Service solution allows companies to connect into a core
digital banking platform, through which they can access APIs including the Move
Money, Identity Verification, Account Origination, and Card Issuance , etc.
BBVA API_Market was the creation of an online process with an ‘API first’ vision,
leading to a friendly developer experience
ECOSYSTEM ALLIANCE
BBVA and Uber, leaders in their respective markets in Mexico, announced their
alliance, which sees BBVA launching an entirely new financial experience by
making its services available in a third party platform for the benefit of Uber
driver and delivery partners and their families.
Through the Uber application, Uber’s driver and
delivery partners – as well as their families – can
quickly and easily create a digital account linked to
the international ‘Driver Partner Debit
Card,’ directly receiving their earnings in a matter of
minutes.
BBVA’s Banking-as-a-Service
Unbundled
Banking
Integrated
Banking
22
23. 23
Embed account aggregation and
budgeting as a part of the mobile app
Embed banking functions-as-a-service
in other industries
Build a platform
Launch a digital brand/ bank
Create ‘mega app’ to embed banking
and non-banking services through
partnerships
Approach to Open Banking
ComplyCompete
24.
25.
26.
27. Blockchain-based
microfinancing
27
220 small food vendors
receiving microloans across Kenya
Financing system
based on blockchain
Logistics platform for kiosks
and food stalls in Africa
Twiga foods working in partnership
with IBM Research
28. 28
From disconnected and fragmented value chains…
Ecosystem PartnerCompanyFarmer
• Access to larger market
• Leverage technology to scale rapidly
• Farmer insights
• Preferred Service Provider
• Enhanced Market Share and service capability
• Bundling of products
• First mover advantage
• Digital loyalty management via wallets
• Better farm yield
• Informed decisions
• Single reliable source for product/services
Farm
EquipmentAdvisory
Services
Live Mandi
Seeds/
Fertilizers
Financing
Farmer
Logistics
…To a connected and synergetic ecosystem
Farm
Equipment
Advisory
Services
Live Mandi
Seeds/
Fertilizers
Financing
Farmer
AgriculturePlatform
Logistics
Backed
by digital
wallet
Baroda Kisan: A Vision for Farmer Ecosystem
29. 29
Embed account aggregation and
budgeting as a part of the mobile app
Embed banking functions-as-a-service
in other industries
Build a platform
Launch a digital brand/ bank
Create ‘mega app’ to embed banking
and non-banking services through
partnerships
Approach to Open Banking
ComplyCompete
30. IBM CONFIDENTIAL30
YONO “You Need Only One”
>60% new customer
acquisition in age group of 18-30 years
>75k per day digital customer
acquisitions, 4Mn active daily interactions
100+ partners onboarded onto
the online marketplace
Upto 65% conversion rate on Amazon
offers through YONO (higher than that of
Amazon itself!)
5x growth in PAPL* base with <
1% delinquency on PAPL portfolio
>10x growth in funds transfer, bill
payments, fixed deposit and card payments
* Pre-Approved Personal Loan
Watch the replay at
https://www.ibm.com/events/think/watch/replay/126550664/
32. Sep 2016:
Project
Initiation
Finalize Base
Architecture
Identify Minimum
Viable Product
Hardware,
Software
installation
Requirements
Garage
Continues
Start
Development
Requirements
Garage initiated
Test Bed creation
Eco system starts
API creation
Continue
Development
System
Integration
Testing
CUG
Launch
User Acceptance
Testing
Security
Framework
finalization
Public
Launch
ISD sign-off
25
journeys
Digital Bank
Online
Marketplace
Financial
Superstore
4-5 Journey launch every month
Continuous enhancements
Tap newer business areas
Modernize Architecture
32 Advanced Analytics
Models delivered
100+
journeys
v Nov 2017
2017 2018 20192016
The journey…
32
34. 34
Consumer/ Retail Banking Business Banking
Be financially better off
Save time
Corporate services – Accounting, Taxation,
Cashflow, Treasury, HR
Admin services – Cleaning
Digital CXO services
Utilities – gas, water and electricity
Request to Pay
Pay later (Lending)
Save overdraft charges
B2B2C Payments
Platform for business banking
Aggregate and analyse multiple bank
accounts and provide insights
Help find better suited utilities –
mortgages, gas, water and electricity,
internet, media & entertainment
Compare and find suitable and affordable
financial products
Improve Savings, Tax, Investments, tips
and coaching on the value of money
Life Skills
How to create Value
42. Target Operating Model
42
Organization Technology
Process
Governance &
Collaboration
Data &
Data Governance
IT
Processes,
Policies & Metrics
Risk, Compliance
& Control
Organization,
People & Culture
KYC / TM TOM Strategy
Open Banking Strategy
Organization Technology
Process
Governance &
Collaboration
Data &
Data Governance
IT
Processes,
Policies & Metrics
Risk, Compliance
& Control
Organization,
People & Culture
KYC / TM TOM Strategy
Roadmap for Change
43. Target Operating Model
43
An exemplar process for discovering and partnering with startups
Milestone
Activity
Discovery & First
Contact
Company & Solution
Qualification Technical Onboarding
Onetime charge
Playback
Sandbox
n weeks
n weeks
n weeks
Establish joint go to
Market Plan
Launch
n weeks n weeks n weeks
Part of
Core?
OEM
Activities
N
Y
Charging
model
SaaS
Agree Contract
44. Functional Reference Architecture (Phase 1)
44
5F-BNVJRUV
5F-BNVJRUV
Identity, Access and SCA Engine
HSM
Developer Portal
Core Applications and System of Record
KPI Dashboard
Notification Gateways
Mobile App SDK
Fraud Engine
Case Mgmt
SIM Swap
Check
Dispute Management
Contact Centre & Branches
Open Banking
Directories
eIDAS Registries
Payment /
Consent
Mobile Networks
Payment Schemes
ESB/ Orchestration Layer
Security Gateway
CRM
Regulators
Call back Services
Outside of the bank
Withinthebank
Third Party Providers
Reverse Proxy, CDN, Network & DoS Protection
Firewalls and Network Load Balancers
Outsideofthebank
SaaS Offerings
ZoS
Connect
PartnerseBanking
Partners
45. Functional Reference Architecture (Phase 2)
45
5F-BNVJRUV
5F-BNVJRUV
Identity, Access and SCA Engine
HSM
Developer Portal
Core Applications and System of Record
KPI Dashboard
Notification Gateways
Mobile App SDK
Fraud Engine
Case Mgmt
SIM Swap
Check
Dispute Management
Contact Centre & Branches
Open Banking
Directories
eIDAS Registries
Payment /
Consent
Mobile Networks
Payment Schemes
ESB/ Orchestration Layer
Security Gateway
CRM
Regulators
Call back Services
Outside of the bank
Withinthebank
Third Party Providers
Data
MicroServices
Experience
MicroServices
Firewalls and Network Load Balancers
Outsideofthebank
SaaS Offerings
ZoS
Connect
Data
Cache
PartnerseBanking
Partners
Reverse Proxy, CDN, Network & DoS Protection
event-driven messaging
46. Functional Reference Architecture (Phase 3)
46
5F-BNVJRUV
5F-BNVJRUV
Identity, Access and SCA Engine
HSM
Developer Portal
KPI Dashboard
Notification Gateways
Mobile App SDK
Fraud Engine
Case Mgmt
SIM Swap
Check
Dispute Management
Contact Centre & Branches
Open Banking
Directories
eIDAS Registries
Payment /
Consent
Mobile Networks
Payment Schemes
ESB/ Orchestration Layer
Security Gateway
CRM
Regulators
Call back Services
Outside of the bank
Withinthebank
Third Party Providers
Reverse Proxy, CDN, Network & DoS Protection
Data
MicroServices
Experience
MicroServices
Firewalls and Network Load Balancers
Outsideofthebank
SaaS Offerings
Data
Cache
PartnerseBanking
Partners
Core Applications and System of Record
ZoS
Connect
Product/
MicroServices
Standardise APIs
47. Functional Reference Architecture (Phase 4)
47
5F-BNVJRUV
5F-BNVJRUV
Identity, Access and SCA Engine
HSM
Developer Portal
KPI Dashboard
Notification Gateways
Mobile App SDK
Fraud Engine
Case Mgmt
SIM Swap
Check
Dispute Management
Contact Centre & Branches
Open Banking
Directories
eIDAS Registries
Payment /
Consent
Mobile Networks
Payment Schemes
ESB/ Orchestration Layer
Security Gateway
CRM
Regulators
Call back Services
Outside of the bank
Withinthebank
Third Party Providers
Reverse Proxy, CDN, Network & DoS Protection
Data
MicroServices
Experience
MicroServices
Firewalls and Network Load Balancers
Outsideofthebank
SaaS Offerings
Data
Cache
PartnerseBanking
Partners
Core Applications and System of Record
ZoS
Connect