1. Information Technology Update Gary K. Allen UM Vice President Information Technology MU Chief Information Officer April 16, 2010 5

2. Information Technology Mission Deliver information technology services to support administrative processes, teaching and learning, research, patient care, service, and economic development 5a

3. What do we do? Teaching and Learning Research Support Patient Care Network Services Library Support Services Users Students, Faculty, Staff, Public Customer Services Systems and Operations Telecom Applications Information Security 5b

4. What is UM Information Technology? Organizational units UM/MU Library Systems Office MOBIUS MOREnet Division of IT Missouri S&T UMHC UMKC UMSL 5c

5. UM-wide IT collaborations Learning technologies Shared hosting of learning management systems Intercampus networking Disaster Recovery / Business Continuity / High Availability architecture Cross-campus data backup services Messaging Outsourcing student email Planning for Faculty/staff email co-hosting 5d

6. UM-wide IT collaborations Information security – policies and procedures Updated Acceptable Use Policy Created UM-wide Security Program and began creating program elements Established Data Classification system SSN Remediation project HR, Finance go-live on 4/17 Student and ancillary systems remediation underway Server logging project 5e

7. UM-wide IT collaborations Procurement – policies and procedures Updated policy related to IT purchases Consolidated Server / Storage purchases –>$1.3M saved in 2 years UM Bioinformatics Consortium High-performance computing supporting life sciences research Document Imaging and Archiving Server Virtualization UM-wide TelePresence systems partnership with AT&T and Cisco TelePresence 5f

8. >$2M Annualized Savings OPEN – GB – INFO 5g

9. With the UMSL go-live of the student administration module, implementation of the three core “pillars” (Finance, HR, Student) of the PeopleSoft implementation project came to a close In partnership with F&A, implemented eProcurement Introduced an emergency mass notification service for all four campuses Selected UM-wide accomplishments 5h

10. Selected UM-wide accomplishments Introduced enterprise applications, including PeopleSoft/Oracle's eProfile, eBenefits, Time & Labor, and ePay Interconnected all campuses at 10 gigabits per second with the roll-out of the Next Generation Network (NGN) Retired mainframe hardware, software, and services 5i

11. Selected Highlights - MU Tiger Institute – partnership with Cerner Corp. Technology Innovations initiative for funding creative, interdisciplinary student projects Data center upgrades – power, cooling, generator Supply-chain management deployed for MUHC Introduced Voice over IP (VoIP) and unified messaging Deployed a Lecture Capture System Instituted Gigabit-to-the-Desktop as a standard 5j

12. Selected Highlights – Missouri S&T Creation of Educational Technology group Creation of Research Support group Help Desk dispatch service created IT Sustainability Project – Virtualization Print management project- 55% savings in print costs Deployed Faculty Automated Pages Developed eFellows Program Annual Teaching & Learning Technologies Conference 5k

13. Selected Highlights - UMKC 53% of buildings and 48% of UMKC phones have been converted to VoIP - on budget and schedule Added 57 ILE classrooms – completed 9 months ahead of schedule Remote Labs pilot project – allows students and faculty anytime, anywhere access to various software packages Online degree project: hired instructional designer; established priority guidelines for course development proposals; evaluating proposals for development over SS and FS ‘10 5l

14. Selected Highlights - UMSL Built a new “Learning Studio” classroom in Villa Hall Completed technology installation in all “open” classrooms Partnered with the several programs that work with pre-collegiate students, examples include Bridge Program, STARS, GEARUP Summer University Partnered with College of Nursing to develop an informal technology learning space in Seton Hall featuring wireless internet capability, 2 KIOSK stations, tables and lounge furniture Deployed lecture capture technology Larry Frederick 5m

15. MOREnetMissouri Research and Education Network Independent operating unit of the University of Missouri System Funded by state appropriations, member fees and E-rate Governance and oversight by the MOREnet Council John Gillispie 5n

16. MOREnet Members UM UM campuses and intercampus wide-area network Outreach and Extension offices and TeleCenters University Hospital and Clinics; Missouri Telehealth Network, including 150 hospitals, clinics and other health care providers K-20 community 519 (of 523 total) Missouri public school districts All 26 public and 38 independent higher education institutions 1.2 million students 137,000 faculty and staff 5.3 million Missourians 136 public libraries connecting 319 public library buildings 2 community information networks Internet access for state government, through the Office of Administration 5o

18. Commodity Internet access

19. Internet2 access

20. 99+% reliableOPEN – GB – INFO 5p

21. OPEN – GB – INFO 5qo

22. Next Generation Network UM has acquired 20 year lease for 900 route miles of “dark” fiber MOREnet is providing the equipment, management and operations UM and MOREnet consortium each have exclusive use of a 10gbps “virtual network” Relatively small incremental cost to add additional bandwidth Network became operational in Spring, 2009 5r

23. MOREnet backbone OPEN – GB – INFO 5s

24. Major Initiatives Continued rollout of administrative systems, with a focus on self-service Enhanced reporting capabilities, to support data-driven decision making Security, compliance, risk mitigation Disaster recovery, business continuity Ongoing standardization and consolidation of unnecessarily redundant services Enhanced support for research and teaching 5t