Course Materials for MBA course on Business Information Systems

1. Business Information Systems Build vs Buy : the ERP story Prithwis Mukerjee, Ph.D.

5. A Typical I/T Story Purchasing A/R Inventory General Ledger Sales A/P 1,000 island solution Production Planning Shop Floor execution Engineering Design Controlling Mfg. Engineering

6. SAP -- The Overall Picture 03 Graphical User Interface Op en System Enterprise Data Model Integrated Solution Client/Server Architecture Multinational Use Comprehensive Functionality Industry Solutions / ICOE’s Utilities Business Engineering R/3 Client / Server FI Financial Acctg. CO Controlling AM Asset Mgmt PS Project System WF Workflow MM Materials Mgmt HR Human Resources SD Sales PP Production Planning QM Quality Mgmt PM Plant Maint. IS Industry Solutions IS Banking IS Hospital IS Publishing IS Oil Electronics CPG Process Industry

7. R/3 Integration Production Procurement Distribution Sales Controlling Accounting Treasury Make or Buy Availability Check Credit Limit Check Forex Matching Currency Risk Order receipt Financing decision Delivery decision Profitability Decision Posting order receipt Profitability Analysis Integration of previously off-line functions into the operational flow is a key enabler for competitive advantage

10. Production Planning FI CO AM HR Cost accounting Financial accounting Assets management Human resources Project Networks Maintenance Repairs Plant maintenance Maintenance Repairs Plant maintenance Sales and operations planning Demand management / MPS Material requirements planning Capacity planning Shop floor control Costing Information system Purchasing Warehouse Invoice verification Sales Shipping Billing Customers Vendors SD PP SD SD SD MM SD QM SD PM SD PS

12. New Toys for Old ?

24. Project Methodology - Ascendant SAP Methods Practice Aids Preferred Practices People Technology Knowledge Process Evaluation Accelerated SAP Ascendant SAP Project Preparation Business Blueprint Realisation Final Preparation Go Live and Support Sustain Best of Both Worlds

25. Phase Outcomes Business Blueprint Production System and Ready Organization Help Desk and Support Organization Project Preparation Business Blueprint Realization Final Preparation Go Live and Support Sustain Business Benefits and Continuous Improvement Business Case and Project Proposal Evaluation Project Charter Configured and Tested System

29. “Big-Bang” Approach Implement all functionality at all divisions simultaneously Phase 1 Hitachi America, Limited Division 1 Division 2 Division 3 FI/CO SD MM FI/CO SD MM FI/CO SD MM

30. “Functional” Approach Implement a single SAP module (e.g., FI) at all locations at the same time Hitachi America, Limited Division 1 Division 2 Division 3 Phase 1 Phase 2 Phase 3 FI/CO SD MM FI/CO SD MM FI/CO SD MM

31. “Pilot + Rollout” Approach Implement all functionality within an organization, one division at a time Hitachi America, Limited Division 1 Division 2 Division 3 Phase 1 Phase 2 Phase 3 FI/CO SD MM FI/CO SD MM FI/CO SD MM

32. ERP Implementation Alternatives - Pros/Cons

34. Project Team Structure Project Manager PwC Project Director PwC Project Manager TEC Steering Committee TEC ERP Module Teams Consultant + Client ERP Technical Teams Consultant + Client Project Manager (Consultant) Project Director (Consultant) Project Manager ( Client ) Project Sponsor ( Client ) Steering Committee

36. Implementation Team (e.g.) Modules No. Of Resources No. Of Resources ( Consultant ) (Client ) Project Manager 1 1 FI/CO/AM/TR 4 6 MM/QM 2 4 SD 2 4 PP/PM 2 4 ABAP 2 6 Basis 1 3 Total 14 28