Decision Support System

Decision Support Systems Deliverer: Dr Les Ball

What’s the module about and not about? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Learning Outcomes ,[object Object],[object Object],[object Object]

SA1053a ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Rough Lecture Schedule ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Lab work ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Assessment – the examination ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Assessment – the Practical ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

A bit about the software ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

First week Directed Reading ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Organisational Decisions ,[object Object],[object Object],[object Object],[object Object],Marakas, 2003 We need to bring humans and technology together

The dimensions of decision making ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Decision Levels ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Marakas, 2003

Organisational Culture ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Reward System ,[object Object],[object Object],[object Object],[object Object],Management Support ,[object Object],[object Object]

Power and Politics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Lets concentrate on DSS’s now ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],DSS Characteristics ,[object Object],[object Object],Uses data/models support decision maker Facilitates learning Support all phases Interactive - user friendly effectiveness Iterative process Control with user Multiple decisions Indiv./team/group

+ves and –ves of DSS’s ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Framework for DSS Level of management activity Repetitiveness Module domain Management activity Type Op. Control Mgmt. Control Strategy Plan Support needed Structured Inventory control Load balancing Plant location MIS Semi-struct. Securities trading Marketing budgets Acquisition of assets DSS Unstruct. Cover photo recruitment R&D projects Human reasoning

DSS Components ,[object Object],[object Object],[object Object],[object Object],[object Object]

The DBMS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

The Model Base ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

The Knowledge Base ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Knowledge Acquisition/Retrieval ,[object Object],[object Object],[object Object]

User Interfaces ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

The DSS User ,[object Object],Modified from Marakas, 2003 Regular reports DM interacts with DSS Offline usage Intermediary users Ideal mode

Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

These all involve decision processes ,[object Object],[object Object],[object Object],[object Object]

Decision Support System

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Decision Support System