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cmo briefing

                                                                                             performics.com • blog.performics.com • @performics




  Untapped Market & Easy Wins:
             Leverage Informational Video to Capture Demand,
             Deliver Experiences in Sight & Sound
                                     September 2011


            what it is
            Strategic content development
            why you should c are
            Significant demand for
            informational “how to” content
            c hannels impacted
            Paid, owned, earned


MoST brandS focuS their search market-
ing attention on keywords that are closest to a
sale or conversion. But what about information-
al keywords? Everyday, MILLIONS of searchers
ask Google questions like “how to tie a tie,” “how
to set up a printer” and “how to make an om-
elet.” Brands have the opportunity to respond to
these informational queries by providing helpful
content to searchers, instead of a hard-sell mes-
sage. This content enables brands to connect—
and start building relationships—with searchers.
Your participants are less likely to consider your




                                                                                                                       7
advertising as manipulation if you give them a
fair trade: provide them with helpful content,
and they’re more open to your message.                 1.5 MILLION           queries per month for “How to Tie a Tie” on Google!
                                                                             This video (which is not from a retail brand) has over


InforMaTIonal querIeS are highest in                  engagement. Video thus boosts branding met-
volume, but have a different expectation from a       rics such as awareness, perception, consider-
searcher in terms of their intent. Demonstrative      ation and brand loyalty — and it’s more likely to
video content is often a great response to their      be shared via social media than any other type                                 M
information needs. For instance, every month,         of content on the Internet.                                            views
Google receives 1.5 million “how to tie a tie”
queries. And the easiest way to teach a person        Video also proVides potential impacts to:
is to show them, right? A brand that sells ties
could therefore create a search-optimized “How         •   Natural search results (universal listings in Google and Bing)
to Tie a Tie” video. That brand would be provid-       •   Local search results
ing searchers with valuable content in the right       •   Social media (Facebook, Twitter and YouTube)
place at the right time and a solid touchpoint of

  Surprisingly, large brands rarely employ informational video search
  strategies, giving first-mover advantage to brands that jump in now!
cmo briefing

                                                                                              performics.com • blog.performics.com • @performics




    Performics’ hypothesis put to the test:
              Informational Search Queries More Likely to Display Video
              In a Universal Search Result
             Google and bing will often display videos in unpaid search results — but how can
             advertisers get their videos to cross over? Performics hypothesized that infor-
             mational search queries were more likely to generate embedded video results
             than transactional or brand queries. We also hypothesized that most embedded
             video results for informational queries did not come from large brands.

                     To prove These hypoTheses, we conducTed a search experimenT.
                     FirsT, we creaTed Three corresponding keyword lisTs:

    1       Informational Keywords: This list included “how to” keywords, as well as informational variations
            like “writing a resume,” “drywall installation,” “brewing beer at home,” and “DIY greenhouse”

            Generic Transactional
            Keywords: This list cor-
            responded to the infor-
    2       mational keywords (i.e.
            “how to knit” corre-
            sponded to “yarn,” and
            “building a deck” corre-
            sponded to “skill saws”)


    3       brand Keywords: This
            list corresponded to the informational keywords and the transactional keywords (i.e. “how
            to tie a tie” corresponded to “ties” which corresponded to “Brooks Brothers”)




                                                                                         each keyword lisT
                                                                                         conTained 100 Terms.
                                                                                         we Then queried each
                                                                                         keyword1 on google
                                                                                         and ToTaled The number
                                                                                         oF FirsT-page embedded
                                                                                         video resulTs For
                                                                                         each query.


Queries were conducted the week of Aug. 21, 2011 from our headquarters in Chicago, IL.
1
cmo briefing

                                                                                  performics.com • blog.performics.com • @performics



  findings



                                                          165
                                                                 }
            Informational keywords generated a total of
        Generic transactional keywords generated only      13         embedded first-page videos
                       Brand keywords generated only
                                                           20
             tHUs

              Informational queries were
                   times more likely to deliver embedded
                                                          12.7
                        first-page videos than transactional queries
                          And
                                   8.25         times more likely to deliver embedded
                                          first-page videos than brand queries
  To validaTe our hypoThesis ThaT big brands weren’T The ones creaTing The
  inFormaTional videos, we Then deTermined The source oF each embedded video:
of the 165 videos generated by informational queries,            of THe vIdeoS Produced by brandS, MoST
ONLY 23% came from brands                                        Were SMall and noT Well-KnoWn
                                                                 (THE ONLY LArGE BrAND VIDEOS THAT rANkED
       50% came from content providers (like eHow)               FOr INFOrMATIONAL QuErIES CAME FrOM THE
       28% were user-generated                                   HOME DEpOT, GILLETTE, LOwE’S, COLEMAN, BETTY
                                                                 CrOCkEr, DELL AND rOSETTA STONE)



     WHAT TO DO ABOUT IT
             Our experiment proved that to achieve more prominent video visibility on universal search results,
             brands should focus on creating videos that respond to informational queries. Moreover, the oppor-
             tunity is worth the effort. Searchers are clearly seeking informational video, proven by YouTube query
             volume. For instance, YouTube receives 295,000 search queries per month for “how to kiss,” 92,000
             for “how to tie a tie,” and 13,500 for “how to lose belly fat.”
             informational videos by large brands have failed
                   to rank because these brands have either
                                                      1. not made informational video or
                                                      2. not optimized this content for search.
cmo briefing

                                                                                    performics.com • blog.performics.com • @performics


EmbracE thE following stratEgiEs around informational vidEo
  to amplify your mEssagE in sEarch:


   Get Creative with Video
           Some informational queries lend themselves well to video from brands—like a video by Gillette
           that ranks for “how to shave. Other times, brands must be more creative—like a breath mint brand creat-
                                         ”
           ing a video for “how to kiss” or a generator company creating a video for “survive a zombie attack” (which
           gets 5,400 Google search queries per month). Think about any and all “how to” queries that your
           brand can respond to and that relate to your brand storytelling.
           performics can help you with keyword research and strategy.

   Be Discreet
           Feature your products/services in the video, but remember
           that your video’s goal should be to help searchers with a
           need that relates to your brand.

   Pull Your Video Out of Flash
           Once you have an informational video, search engines need
           to index it. Don’t embed the video in Flash on your site; give it a unique, spider-friendly urL.
           Optimize the tags and content around the video to rank for your “how to do X” keyword. Also
           consider posting the video on a highly trafficked page on your site.

   Distribute Your Video
           post it on your site first, but be sure to syndicate your video to sharing sites like YouTube.
           This increases the likelihood that Google will spider your video (and rank it higher). Don’t forget
           to optimize the title and description field wherever you post it.

   Promote Your Video via Social
           Google is increasingly using social signals to influence rank. Consider promoting your video
           via Facebook and Twitter to increase video views. Google may use the number of views as a
           socially-influenced ranking factor, giving you better “earned” media attraction.

   Don’t Forget Paid Media
           Bid on “how to” keywords and promote your video in paid search to gain more prominent visibility
           and drive views. In addition, there are other advertising opportunities such as video embedded in
           rich media display, and YouTube promoted Videos.



  InformatIonal vIdeo content Is kIng when It comes to demand and engagement. large brands
  have a dIstInct advantage over amateur and small brands In creatIng hIgh qualIty vIdeo content.

It’s time for you to incorporate informational video
strategies into your marketing program to amplify
your message and interact with participants!

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Performics Informational Video in Search Opportunity

  • 1. cmo briefing performics.com • blog.performics.com • @performics Untapped Market & Easy Wins: Leverage Informational Video to Capture Demand, Deliver Experiences in Sight & Sound September 2011 what it is Strategic content development why you should c are Significant demand for informational “how to” content c hannels impacted Paid, owned, earned MoST brandS focuS their search market- ing attention on keywords that are closest to a sale or conversion. But what about information- al keywords? Everyday, MILLIONS of searchers ask Google questions like “how to tie a tie,” “how to set up a printer” and “how to make an om- elet.” Brands have the opportunity to respond to these informational queries by providing helpful content to searchers, instead of a hard-sell mes- sage. This content enables brands to connect— and start building relationships—with searchers. Your participants are less likely to consider your 7 advertising as manipulation if you give them a fair trade: provide them with helpful content, and they’re more open to your message. 1.5 MILLION queries per month for “How to Tie a Tie” on Google! This video (which is not from a retail brand) has over InforMaTIonal querIeS are highest in engagement. Video thus boosts branding met- volume, but have a different expectation from a rics such as awareness, perception, consider- searcher in terms of their intent. Demonstrative ation and brand loyalty — and it’s more likely to video content is often a great response to their be shared via social media than any other type M information needs. For instance, every month, of content on the Internet. views Google receives 1.5 million “how to tie a tie” queries. And the easiest way to teach a person Video also proVides potential impacts to: is to show them, right? A brand that sells ties could therefore create a search-optimized “How • Natural search results (universal listings in Google and Bing) to Tie a Tie” video. That brand would be provid- • Local search results ing searchers with valuable content in the right • Social media (Facebook, Twitter and YouTube) place at the right time and a solid touchpoint of Surprisingly, large brands rarely employ informational video search strategies, giving first-mover advantage to brands that jump in now!
  • 2. cmo briefing performics.com • blog.performics.com • @performics Performics’ hypothesis put to the test: Informational Search Queries More Likely to Display Video In a Universal Search Result Google and bing will often display videos in unpaid search results — but how can advertisers get their videos to cross over? Performics hypothesized that infor- mational search queries were more likely to generate embedded video results than transactional or brand queries. We also hypothesized that most embedded video results for informational queries did not come from large brands. To prove These hypoTheses, we conducTed a search experimenT. FirsT, we creaTed Three corresponding keyword lisTs: 1 Informational Keywords: This list included “how to” keywords, as well as informational variations like “writing a resume,” “drywall installation,” “brewing beer at home,” and “DIY greenhouse” Generic Transactional Keywords: This list cor- responded to the infor- 2 mational keywords (i.e. “how to knit” corre- sponded to “yarn,” and “building a deck” corre- sponded to “skill saws”) 3 brand Keywords: This list corresponded to the informational keywords and the transactional keywords (i.e. “how to tie a tie” corresponded to “ties” which corresponded to “Brooks Brothers”) each keyword lisT conTained 100 Terms. we Then queried each keyword1 on google and ToTaled The number oF FirsT-page embedded video resulTs For each query. Queries were conducted the week of Aug. 21, 2011 from our headquarters in Chicago, IL. 1
  • 3. cmo briefing performics.com • blog.performics.com • @performics findings 165 } Informational keywords generated a total of Generic transactional keywords generated only 13 embedded first-page videos Brand keywords generated only 20 tHUs Informational queries were times more likely to deliver embedded 12.7 first-page videos than transactional queries And 8.25 times more likely to deliver embedded first-page videos than brand queries To validaTe our hypoThesis ThaT big brands weren’T The ones creaTing The inFormaTional videos, we Then deTermined The source oF each embedded video: of the 165 videos generated by informational queries, of THe vIdeoS Produced by brandS, MoST ONLY 23% came from brands Were SMall and noT Well-KnoWn (THE ONLY LArGE BrAND VIDEOS THAT rANkED 50% came from content providers (like eHow) FOr INFOrMATIONAL QuErIES CAME FrOM THE 28% were user-generated HOME DEpOT, GILLETTE, LOwE’S, COLEMAN, BETTY CrOCkEr, DELL AND rOSETTA STONE) WHAT TO DO ABOUT IT Our experiment proved that to achieve more prominent video visibility on universal search results, brands should focus on creating videos that respond to informational queries. Moreover, the oppor- tunity is worth the effort. Searchers are clearly seeking informational video, proven by YouTube query volume. For instance, YouTube receives 295,000 search queries per month for “how to kiss,” 92,000 for “how to tie a tie,” and 13,500 for “how to lose belly fat.” informational videos by large brands have failed to rank because these brands have either 1. not made informational video or 2. not optimized this content for search.
  • 4. cmo briefing performics.com • blog.performics.com • @performics EmbracE thE following stratEgiEs around informational vidEo to amplify your mEssagE in sEarch: Get Creative with Video Some informational queries lend themselves well to video from brands—like a video by Gillette that ranks for “how to shave. Other times, brands must be more creative—like a breath mint brand creat- ” ing a video for “how to kiss” or a generator company creating a video for “survive a zombie attack” (which gets 5,400 Google search queries per month). Think about any and all “how to” queries that your brand can respond to and that relate to your brand storytelling. performics can help you with keyword research and strategy. Be Discreet Feature your products/services in the video, but remember that your video’s goal should be to help searchers with a need that relates to your brand. Pull Your Video Out of Flash Once you have an informational video, search engines need to index it. Don’t embed the video in Flash on your site; give it a unique, spider-friendly urL. Optimize the tags and content around the video to rank for your “how to do X” keyword. Also consider posting the video on a highly trafficked page on your site. Distribute Your Video post it on your site first, but be sure to syndicate your video to sharing sites like YouTube. This increases the likelihood that Google will spider your video (and rank it higher). Don’t forget to optimize the title and description field wherever you post it. Promote Your Video via Social Google is increasingly using social signals to influence rank. Consider promoting your video via Facebook and Twitter to increase video views. Google may use the number of views as a socially-influenced ranking factor, giving you better “earned” media attraction. Don’t Forget Paid Media Bid on “how to” keywords and promote your video in paid search to gain more prominent visibility and drive views. In addition, there are other advertising opportunities such as video embedded in rich media display, and YouTube promoted Videos. InformatIonal vIdeo content Is kIng when It comes to demand and engagement. large brands have a dIstInct advantage over amateur and small brands In creatIng hIgh qualIty vIdeo content. It’s time for you to incorporate informational video strategies into your marketing program to amplify your message and interact with participants!