4. Session Objectives
¡ After completing this session, you will learn practical techniques to better
communicate and reinforce your message while engaging the audience
¡ In addition, you will learn how to:
¡ Employ an effective four-step method to create presentation materials
¡ Develop the best approach for delivering technical demonstrations
¡ Speak publicly in a convincing, confident and concise style
¡ Identify and apply key skills of effective public speaking
¡ Keep the audience focused on you and your message
¡ Design interactive questions to engage your audience
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6. Rules of Engagement
¡ Kindly turn your cellphones to silent
¡ Tweet away
¡ We will have a 5-10 minute break halfway through the session
¡ Feel free to ask questions
¡ Take as much notes as you can and reflect on what tips/techniques you can
apply for your presentation
¡ Anything else?
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8. Four Key Steps to Develop Your Presentation
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9. Write a Catchy Abstract
¡ You had me @ “Hello”
¡ A short, relevant title is important
¡ When using numbers, make sure it’s no more than 7
¡ Define tangible benefits in the description
¡ Include measurable & achievable steps
¡ What are the takeaways?
¡ Specify target audience
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11. Pop Quiz: How Much Can You Remember?
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12. Pop Quiz: How Much Do You Remember?
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13. Pop Quiz: How Much Can You Remember?
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14. Pop Quiz: How Much Do You Remember?
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15. Identify Main Points
¡ Adults learn & remember when content is presented in a structured story
¡ Identifying main point of each slide helps you present a series of slides in a
connected way
¡ Stick to what’s important to the attendee
¡ Visually highlight keywords or phrase
¡ Use repetition to reinforce key concepts
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16. Apply Structured Development
¡ Presentation framework
¡ Pain/Need > Solution > Call to Action
¡ Title > Overview > Agenda > Content > Summary
¡ Slide content guidelines
¡ No complete sentences
¡ 3 major bullets + 3 sub-bullets max per slide
¡ Minimum 18 pt font size
¡ 1 slide ̴ 3 mins
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17. Amount of Content vs Retention Rate
¡ Amount of Content
¡ 3 bullet points x 3 sub-bullet points = 9 points per slide
¡ 20 slides per hour x 9 points = 180 points
¡ Which key points from your presentation would you want attendees to
retain?
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18. Address Various Learning Styles
¡ Visual
¡ Kinesthetic
¡ Pictures
¡ Interactions
¡ Video
¡ Convey feelings and emotions
¡ Graphs
¡ Auditory
¡ “Let me tell you how this works …”
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20. How to Prepare for Your Technical Demo
¡ Showcase practical and useful scenarios that’s hard to find elsewhere
¡ Record your technical demo (http://camtasia.com)
¡ Have backup demo environment
¡ Plan A: Your own machine
¡ Plan B: A backup machine
¡ Plan C: Make your demo available in the cloud (http://cloudshare.com)
¡ Plan D: Have the recording of your demo available at all times
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21. Aggregate All Your Presentation Materials
¡ Provide external resources
¡ Use URL shortener (http://bit.ly)
¡ Related sessions
¡ Make your presentation materials readily available on speaker portal if
applicable
¡ Slide deck
¡ Presentation recording
¡ Templates, codes and other artifacts
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27. Phase 1: Setting the Scene
¡ Conduct a dry run of your presentation
¡ Be at your session venue at least 45 mins prior to your session
¡ Setup your machine
¡ Mic check
¡ Distribute peripheral materials
¡ A well set-up room conveys
¡ Professionalism
¡ Authority
¡ Care
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28. Phase 2: Welcome Your Guests
¡ Your initial welcome and greeting sets the tone for the session
¡ Exercise your “Host” role
¡ Smile!
¡ “Hi! Come on in, I’m Dux and welcome to the Office 365 session.”
¡ Assist with settling in – guide attendees to sit in front
¡ Remember – attendees have fears and reservations
¡ “Am I in the right session?”
¡ They are unsure about you
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31. What’s Your Opening Hook?
¡ In the first 180 seconds, the attendees are
¡ Looking for you to lead
¡ Evaluating your credibility
¡ Determining if they should listen to you or not
¡ Capture their attention immediately
¡ Begin with a relevant quote
¡ Ask a question
¡ Share a statistic or fact
¡ For more info: http://spgur.us/zANRWD
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32. Establish Your Expertise
¡ Provide quick verbal resume upfront
¡ Be confident, you are the expert
¡ The audience wants you to succeed
¡ Nobody wants to hear your life story the
first time they meet you
¡ Never, ever do the following
¡ “I am new to this so bear with me …”
¡ Don’t apologize
¡ Be antagonistic or offensive
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33. Set Realistic Expectations
¡ Describe what the session is about upfront
¡ Some attendees expect more or different than what will be presented
¡ Make sure you have the right audience
¡ Define ground rules
¡ Only one person speaking at a time
¡ Questions that are not directly related will be discussed offline
¡ Turn cellphones off
¡ Q+A will be at the end
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36. Facilitate Engagement
¡ Key is to constantly provide mental activities that promote information
processing
¡ Embedded questions are a powerful tool
¡ Helps retention
¡ Keeps attendees alert
¡ Provides alternative views
¡ Creating a facilitative environment requires a strategic use of
¡ Question type
¡ Question direction
¡ Question structure
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37. Manage Questions
¡ Types of questions
¡ Open-ended – no single correct answer
¡ Close-ended – seeks a definitive answer
¡ Direction of questions
¡ Rhetorical – you intend to answer yourself
“Can a Project 2010
¡ Group – directed at everyone
resource sheet be
¡ Targeted – directed to a specific person
synchronized with
¡ Structure of questions
SharePoint … Dux,
1. Question
what do you think?”
2. Pause
3. Response
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38. Managing Responses
¡ Reward the response
¡ If correct – “great answer”
¡ If incorrect – find value in response
¡ Restate the response
¡ Let the entire room hear the response
¡ Respond with feedback
¡ Explain why it’s correct, incorrect or not what you’re looking for
¡ You Don’t Know What You Don’t Know
¡ Don’t make stuff up!
¡ Look for the answer
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40. Share Experiences
¡ Describe pain points
¡ Be one with the audience
¡ Share proven practices
¡ Make sure you provide related resources
¡ Promote lessons learned
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41. Presentation Delivery Tips
¡ Overcoming stage fright
¡ Realize that it’s normal
¡ Practice, Practice, Practice
¡ Engage with audience before the session
¡ How can you minimize speech hiccups?
¡ “Ummm … Ahhh … You know ….”
¡ Preparation is key
¡ It’s okay to pause
¡ Movement
¡ Stuck on the podium
¡ Pacing
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43. Formal Closure is Important
¡ Attendees need to get a sense of completion
¡ That’s why you can’t have too many slides
¡ Call to Action
¡ Session Summary
¡ Review session objectives
¡ Provide your contact info
¡ Encourage attendee to fill out
session evaluations
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44. Engage Beyond the Session
¡ Encourage the attendees to connect with you after the session
¡ Further questions may be addressed
¡ Network
¡ After hour events
¡ Social media
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46. Resources
¡ Tools
¡ Screen recording – http://camtasia.com
¡ Cloud-based VM – http://cloudshare.com
¡ Scheduling Tweets – http://twaitter.com
¡ Embedding Tweets in PPT – http://spgur.us/ppttweets
¡ Books
¡ Slideology
¡ Speaking is an Audience-Centered Sport
¡ Confessions of a Public Speaker
¡ Active Learning: 101 Strategies to Teach Any Subject
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48. Session Summary
¡ You’ve learned practical techniques to better communicate and reinforce
your message while engaging the audience
¡ In addition, you’ve learned how to:
¡ Employ an effective four-step method to create presentation materials
¡ Develop the best approach for delivering technical demonstrations
¡ Speak publicly in a convincing, confident and concise style
¡ Identify and apply key skills of effective public speaking
¡ Keep the audience focused on you and your message
¡ Design interactive questions to engage your audience
@meetdux #BeDynamic