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iTunes U and UCL
 An introduction and institutional study




Jeremy Speller
Director of Media Services
CASE seminar
14 May 2009
iPod sales




http://commons.wikimedia.org/wiki/File:TotaliPodsSales_2008Q3.svg
iPod sales




             iTunes Music
                 Store




http://commons.wikimedia.org/wiki/File:TotaliPodsSales_2008Q3.svg
iPod sales



                                        With the benefit of hindsight, it all seems quite
                                        obvious. MP3 players, like Apple's iPod, in
                                        many pockets, audio production software cheap
                                        or free, and weblogging an established part of
                                        the internet; all the ingredients are there for a
                                        new boom in amateur radio.

                                        But what to call it? Audioblogging? Podcasting?
                                        GuerillaMedia?
             iTunes Music
                 Store
                                        quot;Audible revolutionquot; Ben Hammersley The Guardian 12 February 2004




http://commons.wikimedia.org/wiki/File:TotaliPodsSales_2008Q3.svg
iPod sales




                                             Podcasting



             iTunes Music
                 Store




http://commons.wikimedia.org/wiki/File:TotaliPodsSales_2008Q3.svg
iPod sales




                                             Podcasting

                                                                    iPods in class

             iTunes Music
                 Store




http://commons.wikimedia.org/wiki/File:TotaliPodsSales_2008Q3.svg
Duke iPods
Duke’s problem
Duke’s problem
• Downloads awkward
 – Evaluation report: http://is.gd/ytXp
Duke’s problem
• Downloads awkward
  – Evaluation report: http://is.gd/ytXp
• Collaboration with Apple
  – Project Codename Indigo
Duke’s problem
• Downloads awkward
  – Evaluation report: http://is.gd/ytXp
• Collaboration with Apple
  – Project Codename Indigo
• Pilot
  – Brown, Stanford, Michigan, Missouri, Wisconsin
  – Educause seminar: http://is.gd/ytWh
iTunes U
About iTunes U
• Apple UK introduction: http://is.gd/ytXM
• iTunes U support: http://is.gd/ytYb
About iTunes U
• Apple UK introduction: http://is.gd/ytXM
• iTunes U support: http://is.gd/ytYb
What we’re going to cover
What we’re going to cover

• First toes in the podcasting ocean
What we’re going to cover

• First toes in the podcasting ocean
• How we came to be on iTunes U
What we’re going to cover

• First toes in the podcasting ocean
• How we came to be on iTunes U
• VLE integration
What we’re going to cover

•   First toes in the podcasting ocean
•   How we came to be on iTunes U
•   VLE integration
•   Where we are now
What we’re going to cover

•   First toes in the podcasting ocean
•   How we came to be on iTunes U
•   VLE integration
•   Where we are now
•   Future developments
Background
Background
• Globalisation policy
Background
• Globalisation policy
• Strong academic lead
Background
• Globalisation policy
• Strong academic lead
• Funding for pilot project
Background
•   Globalisation policy
•   Strong academic lead
•   Funding for pilot project
•   Apple Podcast Producer
    – On-demand recording
    – Workflow
    – Automated distribution
    – Cost effective
Pilot project
Pilot project
• Identify champions
Pilot project
• Identify champions
• Develop workflows to meet academic needs
Pilot project
• Identify champions
• Develop workflows to meet academic needs
• Equip selected lecture theatres
Pilot project
•   Identify champions
•   Develop workflows to meet academic needs
•   Equip selected lecture theatres
•   Make portable equipment available
Pilot project
•   Identify champions
•   Develop workflows to meet academic needs
•   Equip selected lecture theatres
•   Make portable equipment available
•   Provide “best-efforts” support
Pilot project
•   Identify champions
•   Develop workflows to meet academic needs
•   Equip selected lecture theatres
•   Make portable equipment available
•   Provide “best-efforts” support
•   Survey staff and student opinion
Pilot project
•   Identify champions
•   Develop workflows to meet academic needs
•   Equip selected lecture theatres
•   Make portable equipment available
•   Provide “best-efforts” support
•   Survey staff and student opinion
•   18 months starting January 2008
The iTunes U bombshell!
The iTunes U bombshell!
• Approach from Apple late 2007
The iTunes U bombshell!
• Approach from Apple late 2007
• Briefing February 2008
The iTunes U bombshell!
• Approach from Apple late 2007
• Briefing February 2008
• Launch June 2008
Why we did it
Why we did it

• For the glory!
  – direction from above: good and bad!
  – coherent with UCL’s globalisation policy
Why we did it

• For the glory!
  – direction from above: good and bad!
  – coherent with UCL’s globalisation policy
• To further innovations in teaching & learning
  – strong academic leadership
Gathering the team
Gathering the team

• UCLb - legal and PM
Gathering the team

• UCLb - legal and PM
• Corporate Communications - “tone” and PR
Gathering the team

• UCLb - legal and PM
• Corporate Communications - “tone” and PR
• Media Services - Audio Visual, Illustration,
  Multimedia, Photography, Web Services
Gathering the team

• UCLb - legal and PM
• Corporate Communications - “tone” and PR
• Media Services - Audio Visual, Illustration,
  Multimedia, Photography, Web Services
• Information Systems - infrastructure and
  authentication
Gathering the team

• UCLb - legal and PM
• Corporate Communications - “tone” and PR
• Media Services - Audio Visual, Illustration,
  Multimedia, Photography, Web Services
• Information Systems - infrastructure and
  authentication
• Library - copyright and IPR
The most important things
The most important things

• Content
The most important things

• Content
• Content
The most important things

• Content
• Content
•Content
The most important things

• Content
• Content
•Content
 – Spreadsheet of ideal and realistic content to launch
The most important things

• Content
• Content
•Content
 – Spreadsheet of ideal and realistic content to launch
 – Technical and legal pragmatism
The most important things

• Content
• Content
•Content
 – Spreadsheet of ideal and realistic content to launch
 – Technical and legal pragmatism
 – Workflow of responsibilities
The most important things

• Content
• Content
•Content
 – Spreadsheet of ideal and realistic content to launch
 – Technical and legal pragmatism
 – Workflow of responsibilities
 – Keeping some back
Clear structure and layout
Attention to graphics
Attention to graphics
Attention to graphics
Attention to graphics
Attention to graphics
iTunes U in service
iTunes U in service

• Maintain momentum
 – with no additional resource!
iTunes U in service

• Maintain momentum
  – with no additional resource!
• Subscriptions
  – around 500 - new push due soon
iTunes U in service

• Maintain momentum
  – with no additional resource!
• Subscriptions
  – around 500 - new push due soon
• Alternative methods of delivery
  – RSS
A way in
iTunes U downloads per month




                                                                                          20000



                                                                                     15000
     August 2008

                                                                                    10000
                   October 2008


                                  December 2008                                    5000


                                                  February 2009                0


                                                                  April 2009
iTunes U private & Moodle
• Academic requirement
• Streamed Flash on-demand within Moodle
• Moodle link to course page on iTunes U
iTunes U private downloads per month




                                                                                        2200



                                                                                    1650
     December 2008

                                                                                   1100
                     January 2009


                                    February 2009                                 550


                                                    March 2009                0


                                                                 April 2009
Web statistics
Where we are
Where we are
               Online Media Services

               Podcast Producer development
               Web-submission interface
               Flash server integration
               Metadata standards
               Metadata database development
               Podcast Library
               RSS/ATOM feed aggregation
Where we are




Online Media Services

Podcast Producer development
Web-submission interface
Flash server integration
Metadata standards
Metadata database development
Podcast Library
RSS/ATOM feed aggregation
Where we are
                                iTunes U

                                Site design
                                Content administration
                                Podcast Producer integration
                                Automation
                                RSS / Web Services
Online Media Services
                                Podcast Library
Podcast Producer development
                                Metadata standards
Web-submission interface
Flash server integration
Metadata standards
Metadata database development
Podcast Library
RSS/ATOM feed aggregation
Where we are




Online Media Services           iTunes U

Podcast Producer development    Site design
Web-submission interface        Content administration
Flash server integration        Podcast Producer integration
Metadata standards              Automation
Metadata database development   RSS / Web Services
Podcast Library                 Podcast Library
RSS/ATOM feed aggregation       Metadata standards
Where we are
                                                               Lecture Capture

                                                               Pilot installation
                                                               Pilot testing
                                                               Podcast Producer integration
                                                               Service development
                                                               Service roll-out
Online Media Services           iTunes U

Podcast Producer development    Site design
Web-submission interface        Content administration
Flash server integration        Podcast Producer integration
Metadata standards              Automation
Metadata database development   RSS / Web Services
Podcast Library                 Podcast Library
RSS/ATOM feed aggregation       Metadata standards
Where we are




Online Media Services           iTunes U                       Lecture Capture

Podcast Producer development    Site design                    Pilot installation
Web-submission interface        Content administration         Pilot testing
Flash server integration        Podcast Producer integration   Podcast Producer integration
Metadata standards              Automation                     Service development
Metadata database development   RSS / Web Services             Service roll-out
Podcast Library                 Podcast Library
RSS/ATOM feed aggregation       Metadata standards
Where we are




Online Media Services           iTunes U                       Lecture Capture

Podcast Producer development    Site design                    Pilot installation
Web-submission interface        Content administration         Pilot testing
Flash server integration        Podcast Producer integration   Podcast Producer integration
Metadata standards              Automation                     Service development
Metadata database development   RSS / Web Services             Service roll-out
Podcast Library                 Podcast Library
RSS/ATOM feed aggregation       Metadata standards
Where we are                      Teaching & Learning Support
                                        Sub-Committee




                                    Online Media Programme
                                             Board




Online Media Services           iTunes U                        Lecture Capture

Podcast Producer development    Site design                     Pilot installation
Web-submission interface        Content administration          Pilot testing
Flash server integration        Podcast Producer integration    Podcast Producer integration
Metadata standards              Automation                      Service development
Metadata database development   RSS / Web Services              Service roll-out
Podcast Library                 Podcast Library
RSS/ATOM feed aggregation       Metadata standards
Future developments

•   Increased workflow automation
•   Development of the private iTunes U site
•   Media Suite
•   OpenCast - opencastproject.org
•   Steeple - steeple.org.uk
•   Replay - replay.ethz.ch
Communications Developments
Communications Developments
• Effective and regular media production
Communications Developments
• Effective and regular media production
• Streaming Flash on homepage
Communications Developments
• Effective and regular media production
• Streaming Flash on homepage
• Production of news shorts
Communications Developments
•   Effective and regular media production
•   Streaming Flash on homepage
•   Production of news shorts
•   Front-end for media on UCL News
Communications Developments
•   Effective and regular media production
•   Streaming Flash on homepage
•   Production of news shorts
•   Front-end for media on UCL News
•   UCL YouTube channel
Communications Developments
•   Effective and regular media production
•   Streaming Flash on homepage
•   Production of news shorts
•   Front-end for media on UCL News
•   UCL YouTube channel
•   Agile reaction to media opportunities
The final word...




contact: j.speller@ucl.ac.uk
The final word...




contact: j.speller@ucl.ac.uk

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iTunes U and UCL

  • 1. iTunes U and UCL An introduction and institutional study Jeremy Speller Director of Media Services CASE seminar 14 May 2009
  • 2.
  • 4. iPod sales iTunes Music Store http://commons.wikimedia.org/wiki/File:TotaliPodsSales_2008Q3.svg
  • 5. iPod sales With the benefit of hindsight, it all seems quite obvious. MP3 players, like Apple's iPod, in many pockets, audio production software cheap or free, and weblogging an established part of the internet; all the ingredients are there for a new boom in amateur radio. But what to call it? Audioblogging? Podcasting? GuerillaMedia? iTunes Music Store quot;Audible revolutionquot; Ben Hammersley The Guardian 12 February 2004 http://commons.wikimedia.org/wiki/File:TotaliPodsSales_2008Q3.svg
  • 6. iPod sales Podcasting iTunes Music Store http://commons.wikimedia.org/wiki/File:TotaliPodsSales_2008Q3.svg
  • 7. iPod sales Podcasting iPods in class iTunes Music Store http://commons.wikimedia.org/wiki/File:TotaliPodsSales_2008Q3.svg
  • 10. Duke’s problem • Downloads awkward – Evaluation report: http://is.gd/ytXp
  • 11. Duke’s problem • Downloads awkward – Evaluation report: http://is.gd/ytXp • Collaboration with Apple – Project Codename Indigo
  • 12. Duke’s problem • Downloads awkward – Evaluation report: http://is.gd/ytXp • Collaboration with Apple – Project Codename Indigo • Pilot – Brown, Stanford, Michigan, Missouri, Wisconsin – Educause seminar: http://is.gd/ytWh
  • 14. About iTunes U • Apple UK introduction: http://is.gd/ytXM • iTunes U support: http://is.gd/ytYb
  • 15. About iTunes U • Apple UK introduction: http://is.gd/ytXM • iTunes U support: http://is.gd/ytYb
  • 16. What we’re going to cover
  • 17. What we’re going to cover • First toes in the podcasting ocean
  • 18. What we’re going to cover • First toes in the podcasting ocean • How we came to be on iTunes U
  • 19. What we’re going to cover • First toes in the podcasting ocean • How we came to be on iTunes U • VLE integration
  • 20. What we’re going to cover • First toes in the podcasting ocean • How we came to be on iTunes U • VLE integration • Where we are now
  • 21. What we’re going to cover • First toes in the podcasting ocean • How we came to be on iTunes U • VLE integration • Where we are now • Future developments
  • 25. Background • Globalisation policy • Strong academic lead • Funding for pilot project
  • 26. Background • Globalisation policy • Strong academic lead • Funding for pilot project • Apple Podcast Producer – On-demand recording – Workflow – Automated distribution – Cost effective
  • 29. Pilot project • Identify champions • Develop workflows to meet academic needs
  • 30. Pilot project • Identify champions • Develop workflows to meet academic needs • Equip selected lecture theatres
  • 31. Pilot project • Identify champions • Develop workflows to meet academic needs • Equip selected lecture theatres • Make portable equipment available
  • 32. Pilot project • Identify champions • Develop workflows to meet academic needs • Equip selected lecture theatres • Make portable equipment available • Provide “best-efforts” support
  • 33. Pilot project • Identify champions • Develop workflows to meet academic needs • Equip selected lecture theatres • Make portable equipment available • Provide “best-efforts” support • Survey staff and student opinion
  • 34. Pilot project • Identify champions • Develop workflows to meet academic needs • Equip selected lecture theatres • Make portable equipment available • Provide “best-efforts” support • Survey staff and student opinion • 18 months starting January 2008
  • 35. The iTunes U bombshell!
  • 36. The iTunes U bombshell! • Approach from Apple late 2007
  • 37. The iTunes U bombshell! • Approach from Apple late 2007 • Briefing February 2008
  • 38. The iTunes U bombshell! • Approach from Apple late 2007 • Briefing February 2008 • Launch June 2008
  • 40. Why we did it • For the glory! – direction from above: good and bad! – coherent with UCL’s globalisation policy
  • 41. Why we did it • For the glory! – direction from above: good and bad! – coherent with UCL’s globalisation policy • To further innovations in teaching & learning – strong academic leadership
  • 43. Gathering the team • UCLb - legal and PM
  • 44. Gathering the team • UCLb - legal and PM • Corporate Communications - “tone” and PR
  • 45. Gathering the team • UCLb - legal and PM • Corporate Communications - “tone” and PR • Media Services - Audio Visual, Illustration, Multimedia, Photography, Web Services
  • 46. Gathering the team • UCLb - legal and PM • Corporate Communications - “tone” and PR • Media Services - Audio Visual, Illustration, Multimedia, Photography, Web Services • Information Systems - infrastructure and authentication
  • 47. Gathering the team • UCLb - legal and PM • Corporate Communications - “tone” and PR • Media Services - Audio Visual, Illustration, Multimedia, Photography, Web Services • Information Systems - infrastructure and authentication • Library - copyright and IPR
  • 49. The most important things • Content
  • 50. The most important things • Content • Content
  • 51. The most important things • Content • Content •Content
  • 52. The most important things • Content • Content •Content – Spreadsheet of ideal and realistic content to launch
  • 53. The most important things • Content • Content •Content – Spreadsheet of ideal and realistic content to launch – Technical and legal pragmatism
  • 54. The most important things • Content • Content •Content – Spreadsheet of ideal and realistic content to launch – Technical and legal pragmatism – Workflow of responsibilities
  • 55. The most important things • Content • Content •Content – Spreadsheet of ideal and realistic content to launch – Technical and legal pragmatism – Workflow of responsibilities – Keeping some back
  • 62. iTunes U in service
  • 63. iTunes U in service • Maintain momentum – with no additional resource!
  • 64. iTunes U in service • Maintain momentum – with no additional resource! • Subscriptions – around 500 - new push due soon
  • 65. iTunes U in service • Maintain momentum – with no additional resource! • Subscriptions – around 500 - new push due soon • Alternative methods of delivery – RSS
  • 67. iTunes U downloads per month 20000 15000 August 2008 10000 October 2008 December 2008 5000 February 2009 0 April 2009
  • 68. iTunes U private & Moodle • Academic requirement • Streamed Flash on-demand within Moodle • Moodle link to course page on iTunes U
  • 69. iTunes U private downloads per month 2200 1650 December 2008 1100 January 2009 February 2009 550 March 2009 0 April 2009
  • 72. Where we are Online Media Services Podcast Producer development Web-submission interface Flash server integration Metadata standards Metadata database development Podcast Library RSS/ATOM feed aggregation
  • 73. Where we are Online Media Services Podcast Producer development Web-submission interface Flash server integration Metadata standards Metadata database development Podcast Library RSS/ATOM feed aggregation
  • 74. Where we are iTunes U Site design Content administration Podcast Producer integration Automation RSS / Web Services Online Media Services Podcast Library Podcast Producer development Metadata standards Web-submission interface Flash server integration Metadata standards Metadata database development Podcast Library RSS/ATOM feed aggregation
  • 75. Where we are Online Media Services iTunes U Podcast Producer development Site design Web-submission interface Content administration Flash server integration Podcast Producer integration Metadata standards Automation Metadata database development RSS / Web Services Podcast Library Podcast Library RSS/ATOM feed aggregation Metadata standards
  • 76. Where we are Lecture Capture Pilot installation Pilot testing Podcast Producer integration Service development Service roll-out Online Media Services iTunes U Podcast Producer development Site design Web-submission interface Content administration Flash server integration Podcast Producer integration Metadata standards Automation Metadata database development RSS / Web Services Podcast Library Podcast Library RSS/ATOM feed aggregation Metadata standards
  • 77. Where we are Online Media Services iTunes U Lecture Capture Podcast Producer development Site design Pilot installation Web-submission interface Content administration Pilot testing Flash server integration Podcast Producer integration Podcast Producer integration Metadata standards Automation Service development Metadata database development RSS / Web Services Service roll-out Podcast Library Podcast Library RSS/ATOM feed aggregation Metadata standards
  • 78. Where we are Online Media Services iTunes U Lecture Capture Podcast Producer development Site design Pilot installation Web-submission interface Content administration Pilot testing Flash server integration Podcast Producer integration Podcast Producer integration Metadata standards Automation Service development Metadata database development RSS / Web Services Service roll-out Podcast Library Podcast Library RSS/ATOM feed aggregation Metadata standards
  • 79. Where we are Teaching & Learning Support Sub-Committee Online Media Programme Board Online Media Services iTunes U Lecture Capture Podcast Producer development Site design Pilot installation Web-submission interface Content administration Pilot testing Flash server integration Podcast Producer integration Podcast Producer integration Metadata standards Automation Service development Metadata database development RSS / Web Services Service roll-out Podcast Library Podcast Library RSS/ATOM feed aggregation Metadata standards
  • 80. Future developments • Increased workflow automation • Development of the private iTunes U site • Media Suite • OpenCast - opencastproject.org • Steeple - steeple.org.uk • Replay - replay.ethz.ch
  • 82. Communications Developments • Effective and regular media production
  • 83. Communications Developments • Effective and regular media production • Streaming Flash on homepage
  • 84. Communications Developments • Effective and regular media production • Streaming Flash on homepage • Production of news shorts
  • 85. Communications Developments • Effective and regular media production • Streaming Flash on homepage • Production of news shorts • Front-end for media on UCL News
  • 86. Communications Developments • Effective and regular media production • Streaming Flash on homepage • Production of news shorts • Front-end for media on UCL News • UCL YouTube channel
  • 87. Communications Developments • Effective and regular media production • Streaming Flash on homepage • Production of news shorts • Front-end for media on UCL News • UCL YouTube channel • Agile reaction to media opportunities
  • 88. The final word... contact: j.speller@ucl.ac.uk
  • 89. The final word... contact: j.speller@ucl.ac.uk

Notas do Editor

  1. How many do not have an iPod? How many had an iPod before 2004?
  2. Back to a time when UCL looked like this Almost merged with Imperial Extraordinary few months in 2003/4 when the building blocks for what we’re going to talk about today were put in place.
  3. iTunes Music Store - Spring 2003 Searches including the word “podcasts” 28 September 2004: 24 28 September 2005: 100,000,000
  4. iTunes Music Store - Spring 2003 Searches including the word “podcasts” 28 September 2004: 24 28 September 2005: 100,000,000
  5. iTunes Music Store - Spring 2003 Searches including the word “podcasts” 28 September 2004: 24 28 September 2005: 100,000,000
  6. iTunes Music Store - Spring 2003 Searches including the word “podcasts” 28 September 2004: 24 28 September 2005: 100,000,000
  7. iTunes Music Store - Spring 2003 Searches including the word “podcasts” 28 September 2004: 24 28 September 2005: 100,000,000
  8. iTunes U public - Spring 2007 DEMO
  9. DEMO Support site is key - read it all!
  10. Note no need for Apple equipment
  11. Note no need for Apple equipment
  12. Note no need for Apple equipment
  13. Note no need for Apple equipment
  14. DEMO - iTunes site / feeds / igoogle / iphone / iTunes u PE > OpenDay