Businesses are facing an unparalleled rate of change and CIOs continue their reliance on innovative technologies to drive business outcomes and technology is more important than ever. Dominant transformations like Cloud, Mobility and Smarter Infrastructure have become even more important. As organizations embrace these technologies the challenges of managing service availability, performance, data and quality become ever more critical. In this session we will discuss IBM’s Cloud and Smarter Infrastructure strategy and how it has helped customer’s meet these challenges. Speaker: Glenda Lyon, World Wide Cloud and Smarter Infrastructure Business Development, IBM. Mer från dagen på http://bit.ly/sb13se

1. Enabling a Smarter Infrastructure for Your
Cloud Environment
Glenda Lyon
glyon@us.ibm.com

2. Our infrastructures are virtually without limits - growing
smarter and more interconnected with every passing second…
200 Billion
1 Billion
Connected physical
Consumers will
assets & devices
have SmartPhones
Instrumented
Physical Assets
Growing
Mobile Access
62%
2.72 ZB
of workloads will
be Cloud-based
of digital content
- a 50% increase
New types of
workloads
“Internet of things”
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Big Data
Explosion

3. Smarter infrastructures create new opportunities to deliver
better business outcomes…
React
with agility
Deploy SAP applications
for students 86% faster
than before, with Cloud.
3
Reduce
cost and risk
Assure 98.5% compliance
for 50,000 endpoints spread
across 1,800 locations.
Realize
better outcomes
Increased predictive work
orders 400% and achieved
record high availability.

4. The ability to balance Optimization and Innovation will be
critical to success…
Drives need for continuous
optimization
Optimization
Fuels investments in
innovation
4
Innovation

5. However, organizations are challenged by a complex mix of
vendor tools, technologies, and manual, disconnected processes…
Customers
41%
experience
development delays
Business
Development
34%
experience
deployment delays
Source : A commissioned study conducted by Forrester Consulting on behalf of IBM, 4Q2011
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Operations
45%
experience
production delays

6. Success will require Visibility, Control and Automation across
service design and delivery processes and infrastructure…
Visibility
Control
Automation
See your services
Minimize cost & risk
Optimize for innovation
Monitor and predict the health of
infrastructure & operations and
measure delivery against
committed objectives.
Enforce change and compliance
policies across infrastructure &
operations for improved reliability &
economics.
Optimize workloads and interconnect
processes for greater agility,
innovation & competitive advantage.
Hybrid
Clouds
9k physical airport, and facilities assets
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Mobile & IT
devices
40k mobile devices and
instrumented endpoints
Big
Data
Instrumented
assets
50k IT assets in the data center
hybrid cloud
& across

7. IBM clients are realizing the transformational benefits of
improved visibility, control and automation…
 Speed infrastructure
delivery from 45 days
to 20
minutes
 Increased water leak
detection eightfold
for participating citizens
 Reduced administrative  Decreased water
utilization during pilot
ratio from 10’s to 1 to
100’s to 1
6.6 percent
 Handling
70 million
pieces of luggage/year
 Increased capacity by
20 million

8. Visibility, Control and Automation are enabled by specialized
capabilities, and a better approach to multi-vendor integration...
React
Objectives
Plug & Play
Architecture
with agility
Visibility
Realize
Reduce
cost and risk
better outcomes
Control
Automation
Not proprietary integration-- standards-based to easily interconnect any multi-vendor tools. Plus
open services to simplify sharing of data across vendors and processes.
Cloud Service
Management
Specialized
Capabilities
Smarter
Infrastructure
& Operations
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Unified Device
Management
IT Operational &
Storage Analytics
Integrated
Infrastructure Mgmt
Not just resources–
integrated design and
delivery of hybrid cloud
services across
Dev & Ops.
Not IT or mobile–
unified compliance
management for all
devices, mobile and IT,
irrespective of vendor.
Not reporting & backup-advanced analytics for
new insights and
scalable assurance of
big data.
Not asset siloes–
complete lifecycle
management across
IT, operations assets,
and facilities.
IBM Cloud Technology
IBM Endpoint Mngt.
IBM Analytics &
Storage Management
IBM Maximo & Tririga

9. Cloud Computing: Cloud Service Management
Challenge: Provisioning of virtual resources is not enough - cloud services must be
optimized, secure, trackable, and constantly evolving to transform business.
Why IBM?
Better Outcomes
Beyond Virtualization
Not just VMs – hybrid service orchestration,
image mgmt, recovery, accounting, security, perf.
Interoperable*
No proprietary vendor lockin – open standards for
quick plug in of multi-vendor applications.
Continuous delivery
Not siloed & slow – closed loop design &
delivery bridging Dev and Ops for innovation.
American Greetings
• Deployment times reduced from
hours/days to minutes
• 2X improvement in admin
productivity
*OpenStack – TOSCA – OSLC ** Also Gartner market leader for ITOM for Mainframe tools
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10. Mobile Enterprise: Unified device management
Challenge: Multiple mobile & IT vendors & operating systems make it difficult to
consistently enforce compliance across mixed mobile devices, much less all IT.
Why IBM?
Better Outcomes
Unified
Not multiple tools – automatically manage &
secure all mobile, desktop, server, & devices.
Compliant
Not point-in-time audits – real-time reporting &
enforcement of config, patch, & software policies.
Light
Not heavy agents with too much network chatter
– a centrally deployed, single intelligent agent.
Li Fung
• Improved endpoint coverage
from 50% to 100% with near
real-time reporting
• 95% reduction in servers,
6X reduction in admin staff
10

11. Smarter Infrastructure: Integrated infrastructure mgmt
Challenge: Reactive management & maintenance practices are expensive & must give
way to real-time & predictive models for optimizing infrastructure ROI.
Why IBM?
Better Outcomes
Return on Investment
Not basic lifecycle mgmt – extend the useful life
of capital & physical assets, & optimize facilities.
Predictive Analytics
Not just maintenance planning – collect & analyze
data from any source & predict service impact.
Embrace Convergence
Not just enterprise assets – manage all IT and
operational technology in one place.
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Taiwan High Speed Rail
• Improved safety, reliability, asset
utilization & asset life with condition
based maintenance
• 99.15% of trains within
6 seconds of schedule

12. Big Data: IT Operational & Storage Analytics
Challenge: Explosive data growth makes it difficult to isolate useful insights before
impact, and scale data storage in mixed, multi-vendor environments.
Why IBM?
Better Outcomes
Predictive Analytics
Not manual thresholds & service models – early
warning using behavioral learning from Watson.
Search Analytics
No sifting logs – indexed search pinpoints issues
linking to support documents & expert knowledge.
Storage Analytics
Not complex – non-experts can predict and
resolve problems before users are impacted.
Consolidated Communications
• Analyzes 80,000 statistics in nearreal-time providing advanced
warning far earlier than normal
• Detects 100 % of the major
incidents, including silent failures
• $300K annual cost savings
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13. The business impact of a better approach to integration…
Challenge: Smarter infrastructures are more complex, requiring costly and time consuming
integration across many, multi-vendor service delivery tools.
Business
Owners
Design /
Release
Orchestrate /
Monitor
Remediate /
Bill
Mixed multi-vendor tools
Smarter Infrastructure
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Service
Consumers

14. IBM has the capabilities, and expertise needed to help you realize
better business outcomes…
• 80% of Fortune 100
companies use IBM cloud
capabilities
• 5,000+ successful cloud client
transformations
• 200M+ daily cloud
transactions
• 1M+ managed virtual
machines
• 50% reduction in IBM’s IT
labor cost with Dev / Test
Cloud
React
• 250,000 client devices being
managed (GTS)
• 120,000+ users accessing
IBM with mobile devices
•80K employees BYOD
•40K IBM issued smart
phones
• 600,000 managed laptops &
desktops (5% personally
owned)
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• IBM IT manages:
•10 PB of operational data
•15 PB backup
• 200+ IBM Software apps
available in App Stores; ~ 1M
downloads
•70-85 PB in other parts of the
business
•25%+ data growth per year
• 225,000 IP hard phones at
337 sites
•Increased storage utilization
from 50% to 90%
with agility
• 40% reduction in end user IT
support costs.
• 163,000 IBM users of Blue
Insight - world’s largest
business analytics private cloud.
•Provides analytics on more
than 1 PB of data
•Federates info from 100
different sources
Reduce
cost and risk
• 47,000 sq ft reduction in data
center floor space
• 20k MWh in energy savings
• Rochester Complex is 33
buildings & 3.3M sq ft
•Underwent years of
improvements before
advanced analytics
•250,000+ sensor points
generating 2.1M relevant
data points / month
•8% annual savings in
equipment operating costs.
•5% YOY reduction in
energy use & carbon
Realize
better outcomes

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