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  1. 1) Why does the product you use work in your environment?  -- For combined powerpoint:  screen shots of what patron see and the librarian’s screen.  EasyFastFamiliarity
  2. 2)                 How long have you been using it? What is the usage? -- For combined powerpoint:  in e-mail send start date and total use stats for 2008, 2009, 2010 or for the years in the past three that you have staffed.
  3. 3)                 How have you publicized/promoted? How has it grown?  -- For combined powerpoint:  if you have any dramatic jumps in use you want to demonstrate. 
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  7. 5)       Are you in a cooperative or stand alone? How does work if you are serving multiple institutions or Pros/Cons of single institution v cooperative.  All SMS and email questions are directed to our [email_address] address and passed to the appropriate department or campus including campuses in Dallas and Houston.