This was the presentation of the European project CEFcult at EUROCALL in Bordeaux, France, Sept. 2010

1. CEFcult: online assessment of oral language skills in an intercultural workplace Ana Beaven and Lucia Livatino EUROCALL 2010 - Bordeaux

16. Interaction: Information exchange (CEFR 4.4.3) Can exchange, check and confirm accumulated factual information on familiar routine and non-routine matters within his/her field with some confidence. Can describe how to do something, giving detailed instructions. Can summarise and give his or her opinion about a short story, article, talk, discussion, interview, or documentary and answer further questions of detail. Can find out and pass on straightforward factual information. Can ask for and follow detailed directions. Can obtain more detailed information. B1 Can understand and exchange complex information and advice on the full range of matters related to his/her occupational role. Can pass on detailed information reliably. Can give a clear, detailed description of how to carry out a procedure. Can synthesise and report information and arguments from a number of sources. B2

17. Descriptors from INCA When people communicate in ways I do not understand I try in an unsystematic way to take part, but hope that they will eventually adapt to the way I communicate. I know that others may communicate in ways I am not familiar with. My behaviour is influenced by principles that guide me and I often plan for eventualities, including ambiguous situations. I seek to achieve good communication both by making my own conventions clearer and by adopting those of others. When there is, or might be, a problem with communication, I quite often find ways around it, e.g. using gesture, re-explaining, simplifying etc. I am aware of a number of useful strategies for dealing with common communication problems When ambiguous situations arise, I can usually clarify or otherwise deal with them to the benefit of the group. I use my communication strategies to prevent, solve and mediate problems arising from differences in language or other communication conventions. I have a good overall understanding of the kinds of communicative difficulties that can arise in an intercultural context and of a wide range of strategies for resolving them. When ambiguous situations arise, I can usually clarify or otherwise deal with them to the benefit of the group. I use my communication strategies to prevent, solve and mediate problems arising from differences in language or other communication conventions. I have a good overall understanding of the kinds of communicative difficulties that can arise in an intercultural context and of a wide range of strategies for resolving them. 3. Full My behaviour is influenced by principles that guide me and I often plan for eventualities, including ambiguous situations. I seek to achieve good communication both by making my own conventions clearer and by adopting those of others. When there is, or might be, a problem with communication, I quite often find ways around it, e.g. using gesture, re-explaining, simplifying etc. I am aware of a number of useful strategies for dealing with common communication problems 2. Intermediate When people communicate in ways I do not understand I try in an unsystematic way to take part, but hope that they will eventually adapt to the way I communicate. I know that others may communicate in ways I am not familiar with. 1. Basic Adaptability (Communicative awareness)

19. Thank you Ana Beaven [email_address] Lucia Livatino [email_address]