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document on social media. Based on a 2014 international survey commissioned by TeamQuest and conducted by Kelton Research
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$
If it’s not optimized, it’s like driving a Maserati on a dirt road.
IT Service Optimization Maturity pays off...
£1M
$4M
$5M
$11M
$15M
in 6 months by avoiding
buying more hardware
in one retail period through
proper provisioning
by avoiding new hardware
purchases for 22 months
in capital expenditures
in power reduction
MONEY SAVED
“We can avoid buying more by managing and
allocating resources more intelligently.”
“Investment paid for itself x2 in <6 months”
“We had 340% ROI in 18 months”
“We recovered our investment in 5 months”
“IT finance has much higher
degrees of confidence in our
capital budget.”
A 2014 study
shows how IT
organizations
rank in terms of
IT Service
Optimization
maturity >>>
CHAOTIC
53%
REACTIVE
18%
SERVICE
5%
VALUE
12%
PROACTIVE
11%
!
Millions and millions of dollars are invested in IT infrastructure.
“We saved $800,000 in annual
call center operation costs by
improving response time by 5
seconds per call. And that’s just
the beginning.”
“The software is a fundamental
component of the capital
budgeting process and every
purchasing decision we make.”
“The pilot project saved roughly
$5 million in hardware expenses.”
$5M
Unless you have money to burn, you can’t you afford
NOT to invest in IT Service Optimization solutions.
“Over 3 years, we delivered hardware
and software savings in excess of
25% of our annual IT budget.”
To invest, or not to invest? That...is an easy question.
MATURITY LEVELlow high

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Infographic: Is IT Service Optimization Worth It?

  • 1. Copyright © 2015 TeamQuest Corporation. All Rights Reserved.Click to share this document on social media. Based on a 2014 international survey commissioned by TeamQuest and conducted by Kelton Research teamquest.com $ If it’s not optimized, it’s like driving a Maserati on a dirt road. IT Service Optimization Maturity pays off... £1M $4M $5M $11M $15M in 6 months by avoiding buying more hardware in one retail period through proper provisioning by avoiding new hardware purchases for 22 months in capital expenditures in power reduction MONEY SAVED “We can avoid buying more by managing and allocating resources more intelligently.” “Investment paid for itself x2 in <6 months” “We had 340% ROI in 18 months” “We recovered our investment in 5 months” “IT finance has much higher degrees of confidence in our capital budget.” A 2014 study shows how IT organizations rank in terms of IT Service Optimization maturity >>> CHAOTIC 53% REACTIVE 18% SERVICE 5% VALUE 12% PROACTIVE 11% ! Millions and millions of dollars are invested in IT infrastructure. “We saved $800,000 in annual call center operation costs by improving response time by 5 seconds per call. And that’s just the beginning.” “The software is a fundamental component of the capital budgeting process and every purchasing decision we make.” “The pilot project saved roughly $5 million in hardware expenses.” $5M Unless you have money to burn, you can’t you afford NOT to invest in IT Service Optimization solutions. “Over 3 years, we delivered hardware and software savings in excess of 25% of our annual IT budget.” To invest, or not to invest? That...is an easy question. MATURITY LEVELlow high