1. Technologies for Organization Intelligence Richard Veryard

5. Critical elements of organizational intelligence Judgement (Effectiveness) Cognition (Relevance) Appreciation / Sense-Making Communication Learning Knowledge / Memory Perception / Monitoring Reasoning / Action WIGO (what is going on)

6. Many technologies to support organizational intelligence. Event Processing Business Intelligence Knowledge Management Social Networking Command and Control Decision Support Collaboration Networks Enterprise 2.0 Process Innovation Appreciation / Sense-Making Communication Learning Knowledge / Memory Perception / Monitoring Reasoning / Action WIGO (what is going on)

14. Organizational intelligence contains several key loops. Event Processing Business Intelligence Knowledge Management Social Networking Command and Control Decision Support Collaboration Networks Enterprise 2.0 Process Innovation Appreciation / Sense-Making Communication Learning Knowledge / Memory Perception / Monitoring Reasoning / Action WIGO (what is going on)

15. Here’s the command & control loop (ISTAR) Appreciation / Sense-Making Perception / Monitoring Reasoning / Action WIGO (what is going on) Intelligence Surveillance Reconnaissance Target Acquisition

16. Here’s the business intelligence loop Appreciation / Sense-Making Knowledge / Memory Perception / Monitoring Reasoning / Action WIGO (what is going on) Environment Scanning Data Mining Analytics

17. Here’s the business process management loop Learning Knowledge / Memory Perception / Monitoring Reasoning / Action WIGO (what is going on) Knowledge Management Decision Support Process Innovation

18. And here’s the enterprise 2.0 loop Appreciation / Sense-Making Communication Learning Knowledge / Memory Knowledge Management Social Networking Web 2.0 Collaboration Networks

20. The Network-Centric Business based on: Power to the Edge (Alberts & Hayes, DoD CCRP, 2003) Robustly Networked Workforce Information Sharing Information Sharing and Collaboration Quality of Information Shared Situational Awareness Collaboration Self-Synchronization Shared Situational Awareness Business Effectiveness improves enhances enables dramatically improves