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India Online 2007
Local Language
Content Users Report
© copyright JuxtConsult
4
Table of Content
India Online 2007 ......................................................... 1
India Online 2007 Reports............................................... 3
Methodology............................................................... 5
Executive Summary .....................................................10
Key Findings ..............................................................12
Detail Findings
Popularity of the Activity ..............................................23
Local Language Content Specific Usage .............................24
Demographic Profile of Local Language Content Users ...........28
Socio-Economic Profile .................................................35
Economic Profile.........................................................40
Net Usage Status.........................................................45
Net Usage Dynamics.....................................................51
Preferred Net Activities ................................................65
Most Used Websites .....................................................78
Most Used Offline Media Brands.......................................97
Response to Online Marketing Stimuli.............................. 101
Offline Brands Recalled .............................................. 102
Segment Wise Detailed Tables ...................................... 103
Appendix ................................................................ 162
6
India Online 2007
1
India Online 2007
The India Online 2007 study is not just an annual update over the
previous year's India Online 2006 study but rather a continuation of
JuxtConsult’s efforts to keep improving the quality of the study every
year. The improvements made in the study this year not only involve
further strengthening of the research methodology but also enhancing
the coverage of the information, especially in the emerging areas of
internet usage in the country like blogging, social networking and
language website usage.
Accordingly the India Online 2007 set of reports will not only provide
you the most recent estimates on the Internet user-ship, its growth and
penetration in India but will also give you an 'insightful' understanding
of the current net usage behavior and preferences of various kinds of
online Indians.
Like in the year 2006, JuxtConsult conducted two large-scale 'primary'
surveys, one offline and one online to complete the study this year as
well. However, the sample size for the 'land' survey (which is used to
estimate the size of internet using population in urban India) was
almost doubled this year to further improve the coverage among the
various population strata in urban India. The land survey, conducted
during April 2007, covered 10,000 households across 31 cities of various
sizes across all the four regions of the country.
The 'online' survey was conducted among 3 of the most popular and
generic portals in Indian with the focus on capturing the in-depth net
usage behaviors and preferences of online Indians. This survey was
conducted by JuxtConsult between April-May 2007 and over 14,200 in-
depth and usable responses were collected and analyzed for final
reporting.
There is one key difference in the study this year compared to the last
year. To make our findings more representative of the entire urban
online population and not just the Internet users who are more likely to
respond to online surveys, this year we have ‘linked’ the findings of our
online survey with the findings of our land survey. This was done by
deriving appropriate individual level ‘weights’ for Internet users from
the land survey and then applying them to the data of the online
survey.
The key information included in the various reports cover the
demographic and socio-economic profiles of the net users, their
ownership of household assets, the source and place of their access to
internet, net usage dynamics, preferred online activities, website
preferences for over 20 key online activities, online buying behavior
and spends, response to online marketing stimuli, offline media
preferences, and much more.
Local Language Content Users
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In sum, what you get in India Online 2007 you are unlikely to get
elsewhere:
Highly credible latest estimate of internet using population in urban
India
Key insights on various aspects of internet usage in India
An understanding of online Indians as 'consumers' and not just as
faceless net users
How to reach these online consumers on the net, as well as through
the offline mediums
Preferred 'user shares' of key online brands in 21 different online
activity categories
India Online 2007
3
India Online 2007
Reports
Main Report
Overall Status and Usage of Internet in India
User Segment Supplementary Reports
Women on the net
Youth on the net (teenagers and young adults)
Net users by their socio-economic (SEC) profile
Students on the net
Corporate employees on the net
IT professionals on the net
Heavy Online Spenders on the net
Bloggers on the net
Car owners on the net
Two-wheeler owners on the net
Mobile phone owners on the net
Credit card owners on the net
Net users by place of access (homes, place of work, cyber cafes)
Net users by type of connection (broadband, dial-up)
Net users by town population size (10 lakhs plus, 5-10 lakhs, 1-5
lakhs, Below 1 lakh)
Net users by town market size (metros, urban uptowns, emerging
towns, others)
Net users as financial investors
Vernacular language net users
Category Supplementary Reports: (comparative profiling of top 5
websites)
Online shopping
Emailing
Job search
Matrimony
Info search - English
Info Search - Local language
Online travel
Social networking/communities
Friendship / dating
Online news
Financial info/news
Online share trading
Cinema content
Sports content
Local Language Content Users
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Online music
Online games
Online real estate
Mobile content download
Astrology
Online learning/education
Note - All supplement reports are subject to sufficiency of sample
responses. Demographic segment wise details by gender, age, SEC
classification, region and place of net access are included in each of
the reports as appendix tables.
India Online 2007
5
Methodology
In order to derive highly robust and authentic estimates of the current
user-ship of Internet in India, and draw out a truly representative
internet usage behavior patterns, we at JuxtConsult keep improving
and refining our research methodology for the India Online study every
year. In 2007, we have again brought in two significant improvements:
We have increased our land survey sample base to 10,000 (from
5,500 last year) and the coverage of the number of cities to 31
(from 21 last year). The distribution of these 31 cities continues to
be well spread across the 4 regions of the country. But more
importantly, in terms of coverage of towns by their population size,
we dug deeper this year and covered all town classes that have
population of 20,000 individuals and above.
Further, to better capture the internet usage across all types of
socio-economic classes (SEC) in urban Indian, we allocated equal
sample quota among the 5 broad socio-economic classes A, B, C, D
and E across various zones within a town, and then across the town
classes and regions. To correct for and put back the real
representation of the socio-economic classes (and not equal
representation) during the data processing stage, we incorporated
the appropriate SEC 'weights' derived from the actual urban
population statistics from authentic govt. Sources (National Sample
Survey Organization and Census of India).
These two refinements in the sampling methodology ensured that this
year we get an even better representation of various types of internet
users in urban India.
Like last year, this year again we conducted both a land survey and an
online survey separately, with the focus of the land survey being on
estimating the size of the internet using population in urban India, and
that of the online survey on capturing the net usage behavior and
preference patterns. The two surveys had some common questions on
demographic profiles and net usage behavior to help us link up the two
sets of data at the processing stage.
The Land Survey
The objective of the land survey was two fold. First, to help us
estimate the internet user-ship in urban India, as with a land survey we
could cover both the user and non-user population of the internet in a
representative way. The other objective was to derive relevant
demographic 'multipliers' from this survey which could then be applied
to the internet usage data collected in the online survey.
The use of these 'individual' level multipliers helped us make the online
survey findings 'representative' of the entire urban online population
and not just of those who are more likely to fill up an online surveys
(because of factors like convenience of access, regularity of usage,
Local Language Content Users
6
attractiveness of the incentive prize offered for filling the survey,
etc.).
The land survey undertaken this year was again a household level
survey across 10,000 households in 31 cities spread across all regions of
India. The survey was conducted and completed between mid-April to
early-May 2007. Care was taken that all relevant classes of towns with
population size of over 20,000 individuals were covered and surveyed
across each of the 4 regions of the country. Within a city, 5
geographical locations were chosen, one each in the north, south, east,
west and central parts of the city. From each location within a city an
equal number of households from the five socio-economic classes A, B,
C, D, and E were surveyed.
The cities where the land surveys were conducted and the size of the
sample data collected from each of these cities are as follows:
Table 1: Detailed Sample Base Distribution of the Land Survey
Region City/ Town City Class Sample Size City Class
Delhi 10 lakh + 401 10 lakh +
Kanpur (UP) 10 lakh + 297 10 lakh +
Ludhiana (Pun) 10 lakh + 302 10 lakh +
Patna (Bih) 10 lakh + 303 10 lakh +
Allahabad (UP) 5 lakh – 10 lakh 298 10 lakh +
Ajmer (UP) 1 lakh – 5 lakh 314 10 lakh +
Bhadohi (UP) 50 K – 1 lakh 299 5 lakh - 10 lakh
Muradnagar (UP) 50 K – 1 lakh 300 5 lakh - 10 lakh
North
Sohna (Har) 20 K – 50 K 307 5 lakh - 10 lakh
Mumbai (Mah) 10 lakh + 399 5 lakh - 10 lakh
Ahmedabad (Guj) 10 lakh + 404 5 lakh - 10 lakh
Pune (Mah) 10 lakh + 300 5 lakh - 10 lakh
Rajkot (Guj) 5 lakh - 10 lakh 301 1 lakh – 5 lakh
Dewas (MP) 1 lakh - 5 lakh 303 1 lakh – 5 lakh
Hinganghat (Mah) 50 K - 1 lakh 307 1 lakh – 5 lakh
Mhowgaon (MP) 20 K - 50 K 296 1 lakh – 5 lakh
West
Katol (Mah) 20 K - 50 K 276 1 lakh – 5 lakh
Kolkata (WB) 10 lakh + 398 1 lakh – 5 lakh
Guwahati (Ass) 5 lakh – 10 lakh 299 50 K – 1 lakh
Bhubneshwar (Ori) 5 lakh – 10 lakh 303 50 K – 1 lakh
Raniganj (WB) 1 lakh – 5 lakh 300 50 K – 1 lakh
Bhatapara (Chat) 50 K – 1 lakh 252 50 K – 1 lakh
East
Champa (Chat) 20 K – 50 K 292 50 K – 1 lakh
Chennai (TN) 10 lakh + 407 50 K – 1 lakh
Bangalore (Kar) 10 lakh + 406 20 K - 50 K
Hyderabad (AP) 10 lakh + 410 20 K - 50 K
Mysore (Kar) 5 lakh – 10 lakh 329 20 K - 50 K
Kozhikode (Ker) 1 lakh – 5 lakh 300 20 K - 50 K
Nellore (AP) 1 lakh – 5 lakh 300 20 K - 50 K
Cheruvannur (Ker) 50 K – 1 lakh 294 20 K - 50 K
South
Edapaddi (TN) 20 K – 50 K 305 20 K - 50 K
Total (31) - - 10002 Total (31)
Base: 9,999
India Online 2007
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To check for both the 'regular' as well as 'occasional' usage of the
Internet, at each of the 10,000 households contacted it was queried:
If any member of the household use the Internet 'at all' from
anywhere (home or any location outside)? And
If any member of the household use the Internet ‘at least once a
month’ from anywhere (home or any location outside)?
Some further questions related to the specifics of demographic profile
of the head of the household, their knowledge of English, computer
usage, and asset ownership of the household were also asked from the
respondent. The usage of computer and Internet was separately
checked for each member of the household from the respondent.
The above information about the head of the household, especially
their education and occupation profile (thereby identifying their socio-
economic or SEC classification) together with the town size class and
region were used to link up to the similar authentic Government of
India data to estimate the Internet user-ship as well as to generate the
appropriate 'multipliers' that were to be applied to the data collected
from the online survey.
The Online Survey
The online survey was used to collect the in-depth information on
internet usage patterns and other media usage patterns among the
various types of net users. This was done through a 'large-scale' online
survey conducted between end-April to mid-May 2007 among the users
of three of the biggest and most generic portals in India, namely Yahoo,
Rediff and Google.
On one end, the email properties of Yahoo, Rediff and Google (Gmail)
were used through online survey campaigns to target the widest
possible base on internet users in a random manner and collect
responses (as these three email portals together cover almost all email
users with a personal email id in the country). At the same time, to
cover for whatever may have got missed out in these survey campaigns
on email portals, a parallel 'contextual search' based survey ad
campaign was run using Google AdSense.
All the survey campaigns were paid for and officially run by these
portals among their users. The overall online survey campaign used a
combination of banner ads, e-mailers and contextual search ads
through these portals.
The online survey was conducted using an e-questionnaire segmented
into three sections. The questionnaire was pre-tested and timed to take
approximately 15-20 minutes for a respondent to complete depending
on the speed of comprehension and answering of the questions. The
questionnaire was structured and designed to reduce the level of
'respondent fatigue' to an extent that was practically possible.
Local Language Content Users
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In this year's study, the information area coverage (in the online
questionnaire) was also enhanced and fine tuned somewhat to keep
abreast with the changing and evolving Indian online space:
The net usage behavior and preferences of new phenomena like
blogging, social networking and language content checking were
included.
In terms of capturing website preferences, 6 more online activity
categories were included this year to take their coverage to 21. The
new categories added were instant messaging, real estate, online
info search engine in local languages, astrology, online share
trading and online learning/education.
The question about 'blogging' was fine tuned to segregate usage
behavior between only reading blogs, posting comments on blogs
and having a blog site of one's own.
In the online questionnaire, a response format of 'clicking' a single or
multiple options among the various given options was used for most
questions. For each of these questions it was also possible for a
respondent to answer 'none' or 'any other'. However, wherever the
respondents were asked to give preferences for websites or brand
names, only a text box was provided for them to type the name on
their own (or type 'none' if not applicable). This was done to ensure
that all such recall and actual usage preference responses were
solicited 'unprompted'.
Further, to enlist complete and sincere responses, an incentive of a
significant cash prize was also announced for one selected respondent
to be given at the end of the survey.
Over 26,000 unduplicated and clean responses were collected from the
online survey campaign in about 31/2 weeks time. Of these, all 26,000
responses were complete on user profiles and their net usage behavior
information. Around 14,200 responses were complete in all aspects,
including various online activities undertaken and website preferences.
Thus, the responses from the three sections of the online survey have
different valid sample bases and have been reported accordingly.
All the usable responses after data cleaning were then collated,
crosschecked and processed for tabulation and analysis. While doing the
tabulation, any errors and spelling mistakes in typing of the brand
names, etc. By the respondents were carefully checked and corrected.
Finally, the appropriate weights (multipliers) as derived from the land
survey were incorporated into the usable online survey responses to
make them more 'representative' of the entire urban online population.
Further, for questions that asked for preferred websites names, to
remove the possible 'source' bias towards any specific generic portal
among the three generic portals used, an 'equalization' correction
factor was also incorporated.
India Online 2007
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The net result was the compilation of the latest, highly authentic and
representative database on the Internet habits and website preferences
of online Indians. This database was then used for making 'insightful'
analysis and conclusions as contained in the various reports of the India
Online 2007 study.
Last but not least, in this year's reports we have brought in the
presentation of the 'changes' in the usage behavior and preferences vis-
à-vis the last year. Wherever relevant, these changes have been
presented graphically along with all the current year's data charts,
graphs and tables.
Note - Because of a deeper and more robust coverage of internet usage
among the smaller towns (down to 20,000 population town classes),
and among all the socio-economic classes in this year's land survey,
there is likely to be an element of 'correction' seen in this year's data
(as compared to the previous year's). These corrections are likely to be
more visible in some of the demographic, socio-economic and economic
profile of online Indians. The correction factor may also apply, though
assumedly not to the same degree, to the current year's data on net
usage behavior and website preferences.
Local Language Content Users
10
Executive Summary
There is a huge ‘mismatch’ between potential demand and supply of
local language content. Against 60% of all regular online Indians
‘preferring’ to read in local Indian languages, only 12% actually check
local language content online. It indicates low overall ‘relevance’ and
‘value’ of the existing local language content on the net.
The yawning gap is largely because of the absence of ‘language’
equivalents of popular online content areas like job search, email and
IM, info search, online travel booking, shopping, music, e-greetings,
social networking / dating / matrimonial search, etc.
However, as 1 in 3 local language content user indicates ‘English’ as
their most preferred language of reading, it appears that the existing
online local language content is satisfying some ‘additional content’
needs of even those who can possibly check all kinds of online content
in English anyways. And this need largely appears to be in the area of
‘local news’, as at least 40% of the preferred usage of local language
websites fall in the genre of ‘regional news’.
The current local language content user base is coming significantly
more from South India. South Indians comprise almost 52% of the
entire segment user base (against a much lower 40% share among all
Internet users).
At the language level, Tamil tops in the usage of local language web
content (along with Hindi) with 19% usage share.
Local language content users do not necessarily come more from
smaller towns. Their distribution across town classes follows the
overall trend for Internet users. Metros and urban uptowns account for
over 52% of this segment, while emerging and smaller towns account
for the balance 48%.
The demographic profile of the local language content user varies
subtly from the regular Internet user. The overall ‘caricature’ that
emerges is of a slightly older, better educated, upper/middle class
Internet user who is the head of the household more often than not.
They are the more ‘seasoned’ internet users. 73% of the local
language content users have over 2 years of Internet usage experience
(against 63% among all internet users). They are not only the more
‘frequent’ users of the net but also show noticeably higher proportions
of ‘heavy’ internet users amongst them (those who are online for over 2
hours per day).
They ‘search’ and ‘check’ information on the net significantly more.
Compared to all internet users, local language content users search and
check ‘personal interest’ information significantly more. Online
activities such as checking sports, news, real estate info, social
India Online 2007
11
networking and instant messaging are relatively more popular among
them.
However, it is the availability of ‘interactive’ online content (like
emailing, messaging/chatting, social networking /communities and
blogging) in local languages that is more likely to open the ‘floodgates’
for sizeable usage of online local language content in India.
Local language content users are relatively more ‘responsive’ to
online marketing stimuli. Over 4-in-5 local language content users
(81%) have responded to at least one online marketing stimulus (against
73% of all internet users).
Google has a relatively stronger standing in this segment. Google has
a strong grip on this online segment with leadership position at not only
the overall website salience and usage level, but also for 8 of the
popular online activities. In comparison, Yahoo leads only in 5
categories (against 7 categories that it leads among the overall net user
level).
Local Language Content Users
12
Key Findings
There is a huge ‘mismatch’ between potential demand and supply of
online local language content
While 60% of all regular online Indians say that they ‘prefer’ to read in
local Indian languages and not English, only 12% of all regular online
Indians actually check local language content online. In number terms it
means that on a ‘potential base’ of almost 15 million, only 3 million
online Indians check local language content on the net.
It clearly indicates that though there is a huge potential that a ‘sitting’
existing online Indians user base offers, the ground level conversion is
an abysmal 20% (3 out of 15 million). And as the balance 12 million are
already on the net (and most on a daily basis), checking English content
despite being relatively less comfortable doing so, the dearth and low
‘relevance’ and ‘value’ of the existing local language content stares
point-blank on the online content provider’s face.
It appears that the local language preferring online Indians still await
the popular (and may be more relevant) online content like job search,
email and IM, info search, online travel booking, shopping, music, e-
greetings, social networking / dating / matrimonial search, etc. to
‘happen’ in their language some day. Ironically, the lack of
‘interactivity’ of this ‘interactive’ medium in local Indian languages, if
not corrected in time, may prove to be its nemesis in the soon-to-be
most populous country in the world.
Further, a careful look at the popular ‘websites’ that are being used to
check local language content currently also reveal this lacuna. Other
than the top 3 generic portals which have some multi-lingual content
(Google, Yahoo and Rediff), most of the other popular websites come
from the genre of online versions of ‘regional news media’. While 40%
of local language content users cite these ‘e-news portals’ as their most
preferred local language website, only 22% cite the 3 above mentioned
generic portals.
_______________________________________
1
Though the usage of language content on the net was also checked in the 2006
survey, it was done as a single question as one among the various online
activities undertaken by the online Indians. In contrast, the possible usage of
language content, and the preferred websites to do so, was probed more deeply
this year. Due to somewhat different phrasing of the questions in the two years,
the responses got also differ noticeably. We have therefore, avoided to compare
the language content usage this year vis-à-vis the last year as it would not be
appropriate to do so.
India Online 2007
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Finally, a look at the wish list of the ‘desired’ online content in local
Indian language among both the existing and prospective users also
indicates the huge potential (and the opportunity in waiting) for those
who may wish to take a lead in this direction:
Table 2: Desired online activities in Indian languages
Online activities desired in Local
Indian Languages
Existing Local
Language
Content Users
All
Internet
Users
Sample Base 1,388 14,253
Email 71% 61%
Chatting 50% 46%
Entertainment 58% 45%
Search information 45% 33%
Online news 51% 31%
Online learning / education 37% 31%
Astrology 29% 23%
Online shopping 22% 18%
Travel related information 24% 16%
Matrimony 18% 13%
Blogs 18% 12%
Not Interested in any of these
activities
7% 21%
The demand for local language content is ‘stronger’ among the
online South Indians
Over 1-in-2 local language content users (52%) belong to South India
which is significantly higher than the share of this region among all
Internet users (40%).
On the other hand, North and East zones online Indians have a below
average representation in the usage of local language content online.
Table 3: Regional distribution of local languages content users
Regions Existing Local
Language
Content Users
All Internet
Users
Sample
Base
1,388 14,253
North 15% 22%
East 7% 12%
South 52% 40%
West 26% 26%
The cities accounting for the bulk of this ‘southern skew’ in the user
base of local language content are Chennai, Bangalore, Hyderabad and
some mid-level and smaller southern towns such as Coimbatore,
Thiruvananthapuram, Kochi, etc.
Local Language Content Users
14
The southern skew in demand of local language web content is also
reflected in the popularity of the ‘languages’ in which the content is
sought. Tamil tops the chart (along with Hindi) with 19% usage share.
Table 4: Popularity of ‘languages’ in the usage of local language
content (Top 10)
Language % of Local
Language
Content Users
% of Preferred
Language of
Reading
Sample
Base
1,388 1,388
Tamil 19% 13%
Hindi 19% 13%
Malayalam 15% 8%
Telugu 13% 9%
Marathi 12% 8%
Kannada 6% 5%
Bengali 6% 4%
Gujarati 3% 2%
Oriya 1% 1%
Konkani 1% 0%
An interesting observation is that 1 in 3 of the local language content
users (34%) are those who’s most preferred language of reading is
‘English’. Obviously then, the existing online local language content is
satisfying some ‘additional content’ need of those who can check all
possible content in English anyways.
Local language content users do not necessarily come more from the
smaller towns
Though one would expect local language content users to come more
from the smaller towns, it is not so. In fact, their distribution across
various town classes (by market size) follows the overall trend for
Internet users.
Metros and urban uptowns account for over 52% of this segment, while
emerging and smaller towns account for the balance 48%.
India Online 2007
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Table 5: Distribution of local languages content users by Town Class
Town Class
(by market
size)
Local
Language
Content
Users
All
Internet
Users
Sample Base 1,388 14,253
Metro 38% 37%
Urban
uptowns
14% 14%
Emerging
Towns
18% 16%
Others 30% 33%
The demographic and socio-economic profile of local language
content users varies in subtle nuances from all Internet users:
They are relatively older. 25-45 yr olds constitute 57% of the
segment as against 49% among all Internet users – this also explains
the higher employment status among this segment.
Given the ‘older male’ demographic characteristic of the local
language content user, the proportion of ‘head’ of households is
also notably higher among them at 56% compared to 47% among all
Internet users.
A slightly higher proportion of this segment is employed in the IT/
Software sector (27% versus 18% among all Internet users).
The affluence levels appear to be a shade lower among local
language content users – proportion with MHI (Monthly Household
Income) of Rs 50,000+ is 11% versus 13% among all Internet users.
Household Durables ownership is also just marginally lower.
Interestingly, while the SEC distribution reveals a larger SEC ‘C’
base among this segment (29% versus 23% among all) – the share of
lower secs (D and E) is below average.
This segment also has a higher share of graduate + users (71% versus
64% among all Internet users).
The overall ‘caricature’ that emerges of local language content users is
of a slightly older, better educated, upper/middle class Internet user,
with every second such user coming from South India.
Local language content users are the relatively more ‘seasoned’
Internet users
73% of the local language content users have over 2 years of Internet
experience and nearly half of them (47%) have been using the Internet
for 5 years or more. Corresponding figures for all Internet users are
much lower at 63% and 37% respectively.
Other Internet related specifics such as place of access and type of
connection follow the trend for all Internet users:
Over 4-in-5 (83%) access Internet from their place of work, followed
by nearly 3-in-5 who do so at home (58%).
Local Language Content Users
16
Broadband remains the predominant type of connection at home
(71%) and office (65%).
This segment also shows a distinctly higher share of ‘heavy’ Internet
users (those who are online for over 2 hour per day). They not only a
show a proportionately higher ‘duration’ of net surfing from both home
and place of work but also both during the weekdays and the
weekends.
The proportion of ‘heavier’ net usage is higher from place of work and
accordingly during weekdays.
Table 6: Duration of internet surfing per usage day
Heavy Internet
Users (2 hrs +)
Proportion of
Local
Language
Content Users
Proportion of
Preferred
Language of
Reading
Sample Base 1,388 14,253
From Home 27% 22%
From Place of
Work
34% 29%
During Weekday 49% 39%
During Weekend 45% 41%
Other salient aspects of this segment’s Internet usage are:
At 60%, a higher proportion of local language content users who
access the net from home do so more than once a day (against 51%
of all net users). While the proportion of daily users (87%). On the
other hand, 68% of local language content users access the net
more than once a day from office (against 63% of all net users).
The proportion of users who claim to access internet ‘throughout
the day’ from both home and place of work is also noticeably higher
among local language content users.
Local language content users undertake information ‘searching’ and
‘checking’ activities significantly more
Compared to all internet users, local language content users undertake
info search and check personal interest information significantly more.
Personal interest activities like checking sports, news, real estate info,
social networking and instant messaging are relatively more popular
among them.
India Online 2007
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Table 7: Online activities undertaken ‘relatively’ more by local
language content users (Top 10)
Online Activities % of Local
Language
Content
Users
Undertaking
% of All
Internet
Users
Undertaking
Sample Base 1,388 14,253
Check sports 76% 57%
Check news 79% 61%
Matrimonial search 64% 48%
Check financial info 61% 45%
Educational / Learning
material
63% 48%
Check real estate info 51% 37%
Astrology 60% 46%
Social networking /
communities
58% 44%
Instant messaging 76% 62%
Music 74% 60%
However, in absolute terms it is still the ‘usually’ more popular online
activities like emailing and job search that are also the most
undertaken online activities by local language content users.
Table 8: Most popular online activities among the local language
content users (Top 10)
Online Activities % of Local
Language
Content Users
Undertaking
% of All
Internet Users
Undertaking
Sample Base 1,388 14,253
Emailing 96% 95%
Job Search 81% 73%
Check news 79% 61%
Instant messaging 76% 62%
Check Sports 76% 57%
Music 74% 60%
Online games 68% 54%
E-greetings 64% 57%
Mobile content (ring tones/
games)
64% 50%
Matrimonial search 64% 48%
Local language content users are relatively more ‘responsive’ to
online marketing stimuli than other Internet users
Over 4-in-5 local language content users (81%) have responded to at
least one online marketing stimulus, against a much lower 73% of all
internet users having done so.
Local Language Content Users
18
Among the various stimuli, local language content users seem to be
‘relatively’ more responsive to sponsored search ad. 48% of them have
clicked such an ad in the past as compared to only 37% of all internet
users. This is in line with the fact that local language content users
‘search’ for information relatively more.
However, at an absolute level, like the overall internet users, the local
language content users also respond the most to ‘banner ads’ (at 52%).
India Online 2007
19
Table 9: Response to online marketing stimuli
Online Marketing
Stimulus
% of Local
Language
Content
Users who
Clicked
% of All Internet
Users who
Clicked
Sample Base 1,388 14,253
Banner ad 52% 47%
Online contest 50% 43%
Sponsored search ad 48% 37%
Product/service e-
mailer
18% 14%
None of the above 19% 27%
Google stands out as the most popular local language content
website
Though the language ‘e-news’ websites put together account for the
‘bulk’ of the local language website preferences, the 2 big ‘generic
portals’ Google and Yahoo stand out as the most used local language
content websites.
Table 10: Preferred websites for checking local language content
Website % of Local Language
Content Users Using the
Website
Sample Base 1,388
Google 11.70%
Yahoo 8.20%
Malayalamanorama 7.0%
Eenadu 6.80%
Thinamalar 5.30%
Webduniya 3.90%
Marathiworld 3.70%
Webulagam 3.60%
Tamilcinema 3.50%
Esakal 3.40%
Keralakaumudi 2.80%
Jagran 2.70%
Rediff 2.50%
Kannadaaudio 1.70%
Anandabazaar 1.60%
Dainikjagran 1.60%
Banglalive 1.50%
Mathrubhumi 1.40%
Kumudam 1.30%
Gujratsamachar 1.20%
Amarujala 0.90%
BBCHindi 0.70%
Deepika 0.70%
Local Language Content Users
20
Vaartha 0.70%
Dailythanthi 0.60%
Dinakaran 0.60%
Thatskannada 0.60%
Epatra 0.50%
Bhaskar 0.50%
Maharashtratimes 0.30%
Others 18.50%
In fact, Google is the most salient and most used website among the
local language content users for English language content also.
Table 11: Preferred websites for checking English content
Website % of Local
Language Content
Users Using the
Website
% of All Internet
Users Using the
Website
Sample Base 1,388 14,253
Google 33.10% 29.30%
Yahoo 25.30% 26.60%
Rediff 11.20% 10.90%
Orkut 5.0% 7.90%
Gmail 4.30% 3.90%
Hotmail 1.30% 1.50%
Indiatimes 0.90% 0.90%
Moneycontrol 0.70% 0.50%
Contest2win 0.70% 0.30%
Naukri 0.60% 0.50%
India Online 2007
21
Table 12: Most popular websites for specific online activities
Online Activity Top Website % Local
Language
Content
Users Prefer
to Use
% All Internet
Users Prefer
to Use
Sample Base 1,388 14,253
Emailing Yahoo 49% 53%
Instant Messaging Yahoo 59% 63%
Info Search – English Google 74% 75%
Info Search –
Languages
Google 58% 74%
Job Search Naukri 38% 37%
Online Travel IRCTC 17% 15%
Online Shopping Rediff 28% 25%
Online News Yahoo 13% 14%
Financial News & Info Google 18% 13%
Online Share Trading ICICI Direct 34% 36%
Real Estate Info Google 22% 17%
Matrimonial Search* Shaadi 27% 28%
Dating / Friendship Orkut 30% 36%
Social Networking Orkut 60% 64%
Online Games Yahoo 21% 18%
Mobile Content Google 17% 10%
Online Music Raaga 22% 22%
Sports Content Espnstarsports 23% 29%
Cinema Content Google 12% 9%
Astrology Yahoo 18% 22%
Online Education Google 30% 34%
Blog Site Google 27% 21%
* However Bharatmatrimony leads the pack when all the sub-brands viz.
Tamilmatrimony, Keralamatrimony, Hindimatrimony etc. clubbed
together with 32% among the Local language content users.
The key observations that emerge from the popularity ratings of
websites across specific categories are as follows:
Except for 5 categories – online shopping, matrimony, online travel,
cinema and mobile content – in all other activity categories the
most popularly used website by the local language content users is
the same as the overall net users. In the 5 mentioned categories, at
the overall net user level, Ebay, Bharatmatrimony, Makemytrip,
Yahoo and Yahoo respectively are more popular.
Among the local language content users, Google strengthens its
stronghold with leadership position in 8 online categories. In
comparison, Yahoo leads only in 5 categories (against 7 categories
that it leads among the overall net user level).
The fall in proportionate usage of Google as the ‘most preferred
engine’ for searching local language content among this segment is
largely a result of better awareness of ‘specific’ language search
engines among them.
Local Language Content Users
22
Detailed Findings
India Online 2007
23
Popularity of the
Activity
Table 13: Popularity of various internet activities
Website All Users All Users (In Millions)
Emailing 95% 24.0
Job Search 73% 18.4
Instant messaging 62% 15.6
Check news 61% 15.4
Music 60% 15.1
Chatting 59% 14.9
Check Sports 57% 14.4
E-greetings 57% 14.4
Online games 54% 13.7
Dating/Friendship 51% 12.9
Mobile contents (ring tones / games,
etc.)
50% 12.5
Search work related info 49% 12.3
Matrimonial search 48% 12.0
Educational / Learning material 48% 12.0
Screensavers/wallpapers 46% 11.5
Astrology 46% 11.5
Check financial info 45% 11.4
Search for product information 45% 11.2
Social networking / Communities 44% 11.0
Buy travel products 43% 10.9
Share pictures 40% 10.0
Check real estate info 37% 9.2
Check hobby related info 32% 7.9
Check business/Financial news 30% 7.6
Net banking 30% 7.6
Check health & lifestyle info 30% 7.6
Movies 29% 7.4
Check cinema content 28% 7.0
Check / read blogs 27% 6.7
Business/professional networking 26% 6.6
Check personal travel related info 26% 6.5
Buy other than travel products 24% 6.1
Look for Seminar/workshops 24% 6.0
Online bill payment 22% 5.6
Check business travel related info 19% 4.7
Adult content 18% 4.6
Online stock trading 13% 3.3
Net telephony 13% 3.2
Comment on blog post 12% 3.0
Local language website usage 12% 2.9
Have a blog site of own 7% 1.7
Base: 25,060
Local Language Content Users
24
Local Language
Content Specific
Usage
Chart 1: Vernacular language usage
Base: 14,253
Current Year
12%
88%
Use other language websites
Use only English websites
India Online 2007
25
Table 14: Most used local language (other than English)
Website Language Users All Users
Tamil 19% 19%
Hindi 19% 19%
Malayalam 15% 15%
Telugu 13% 13%
Marathi 12% 12%
Kannada 6% 6%
Bengali 6% 6%
Gujarati 3% 3%
Oriya 1% 1%
Konkani 0.8% 0.8%
Base: 1,388
Local Language Content Users
26
Table 15: Most used website for checking content in other language
Activity Language Users
Google 12%
Yahoo 8%
Malayalamanorama 7%
Eeandu 7%
Thinamalar 5%
Webduniya 4%
Marathiworld 4%
Webulagam 4%
Tamilcinema 4%
Keralakaumudi 3%
Jagran 3%
Esakal 3%
Base: 1,388
India Online 2007
27
Table 16: Online activities desired in other languages
Activity Language Users All Users
Email 71% 61%
Entertainment 58% 45%
Online news 51% 31%
Chatting 50% 46%
Search information 45% 33%
Online learning / education 37% 31%
Astrology 29% 23%
Travel related information 24% 16%
Online shopping 22% 18%
Matrimony 18% 13%
Blog 18% 12%
Not Interested 7% 21%
Base: 1,388
Local Language Content Users
28
Demographic Profile
of Local Language
Content Users
Chart 2: Gender breakup
Base: 1,388
Current Year
84% 82%
16% 18%
0%
20%
40%
60%
80%
100%
Language Users All Users
Male Female
India Online 2007
29
Chart 3: Age group distribution
Base: 1,388
Current Year
7%
11%
31%
36%
17%
13%
28%
41%
0%
15%
30%
45%
Language Users All Users
Age 13-18 years Age 19-24 years
Age 25-35 years Age 36-45 years
Local Language Content Users
30
Chart 4: City class - by population size
Base: 1,388
Current Year
12% 12%
14% 15%
30% 29%
44% 45%
0%
10%
20%
30%
40%
50%
Language Users All Users
Upto 1 Lakh 1-5 Lakhs 5-10 Lakhs Above 10 Lakhs
India Online 2007
31
Chart 5: City class - by market size
Base: 1,388
Current Year
38% 37%
14% 14%
18%
16%
30%
33%
0%
20%
40%
Language Users All Users
Metro Urban uptowns Emerging Towns Others
Local Language Content Users
32
Table 17: Top 10 cities
Cities Language Users All Users
Delhi 10% 12%
Mumbai 9% 10%
Chennai 6% 4%
Bangalore 6% 6%
Hyderabad 6% 5%
Pune 3% 3%
Kolkata 3% 3%
Coimbatore 2% 0.9%
Ahmadabad 1% 2%
Thiruvanathapuram 1% 0.6%
Base: 1,388
India Online 2007
33
Chart 6: Region-wise break-ups
Base: 1,388
Current Year
52%
40%
26% 26%
15%
22%
7%
12%
0%
20%
40%
60%
Language Users All Users
South West North East
Local Language Content Users
34
Table 18: Preferred language of reading
Cities Language Users All Users
English 34% 41%
Hindi 13% 19%
Tamil 13% 6%
Telugu 9% 6%
Malayalam 8% 4%
Marathi 8% 5%
Kannada 5% 4%
Bengali 4% 3%
Gujarati 2% 4%
Oriya 0.7% 3%
Base: 1,388
India Online 2007
35
Socio-Economic
Profile
Chart 7: Socio economic classification
Base: 1,388
Current Year
25% 24%
30%
32%
29%
23%
12%
14%
5%
7%
0%
20%
40%
Language Users All Users
SEC A SEC B SEC C SEC D SEC E
Local Language Content Users
36
Chart 8: Highest educational qualification
Base: 1,388
Current Year
8%
13%
21%
23%
39%
28%
25%
43%
0%
10%
20%
30%
40%
50%
Language Users All Users
Up to SSC/HSC
College but not Graduate
Graduate & above - general stream
Graduate & above - professional stream
India Online 2007
37
Chart 9: Occupational break up
Base: 1,388
Current Year
33%
38%
67%
62%
0%
20%
40%
60%
80%
Language Users All Users
Unemployed Employed
Local Language Content Users
38
Chart 10: Function / field of occupation
Base: 930
Current Year
27%
18%15%
19%
10% 10%
48%
54%
0%
20%
40%
60%
Language Users All Users
IT/SW MARCOM Finance Others
India Online 2007
39
Chart 11: Head of the household
Base: 1,388
Current Year
56%
47%
44%
53%
0%
20%
40%
60%
Language Users All Users
Head of the household Not head of the household
Local Language Content Users
40
Economic Profile
Chart 12: Monthly family income
Base: 1,240
Current Year
38% 38%
40% 39%
10% 10%11% 13%
0%
15%
30%
45%
Language Users All Users
Upto Rs. 10K 10-30K 30-50K Above 50K
India Online 2007
41
Chart 13: Most expensive vehicle owned by the household
Base: 1,388
Current Year
46% 44%
24%
28%
8% 9%
22%
19%
0%
20%
40%
60%
Language Users All Users
2 Wheeler 4 Wheeler
Others Don't own a vehicle
Local Language Content Users
42
Chart 14: Ownership of credit cards (individually)
Base: 1,388
Current Year
62%
67%
38%
34%
0%
20%
40%
60%
80%
Language Users All Users
Don't own a credit card Own a Credit Card
India Online 2007
43
Table 19: Household asset ownership
Assets Language Users All Users
Color TV 92% 92%
Mobile Phone 88% 90%
Bank Account 84% 82%
Cable TV connection/DTH 73% 72%
Fridge 73% 75%
Computer/Laptop 67% 67%
Camera 64% 64%
Life Insurance 63% 61%
Landline Phone 61% 62%
Home 56% 58%
Debit Card 55% 52%
Music System/DVD/MP3 54% 55%
Washing Machine 50% 57%
Credit Card 37% 35%
Medical Insurance/CGHS 34% 33%
Fixed Deposits 33% 34%
Mutual Funds 22% 22%
Demat Account 21% 21%
Air Conditioner 20% 25%
Microwave 20% 24%
Share of Companies 19% 20%
Video Camera 16% 20%
Chit Fund Deposits 10% 7%
IPod 8% 10%
Base: 1,388
Local Language Content Users
44
Chart 15: Current loan liabilities
Base: 1,388
Current Year
42%
45%
25%
20%
15% 13%12% 12%11%
9%
6%
3%4% 4%
0%
10%
20%
30%
40%
50%
Language Users All Users
Home Loan Personal Loan
Two - wheeler Loan Car Loan
Education Loan Consumer Durables
Business Loan
India Online 2007
45
Net Usage Status
Chart 16: Years of experience in using internet
Base: 1,388
Current Year
13%
20%
14% 16%
73%
63%
0%
20%
40%
60%
80%
Language Users All Users
Up to 1 year 1-2 years More than 2 years
Local Language Content Users
46
Current Year
58% 59%
83%
78%
49% 47%
6% 6%
0%
20%
40%
60%
80%
100%
Language Users All Users
Home
Place of work (office / school / college)
Cyber cafe
In transit (while traveling)
Chart 17: Place of accessing internet
Base: 1,388
India Online 2007
47
Current Year
16% 16%
68%
9% 10%
4% 7%
71%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Language Users All Users
Regular Dial Up Broadband Others Don't Know
Chart 18: Type of internet connection at home
Base: 786
Local Language Content Users
48
Current Year
7% 7%
65%
61%
14% 13%15%
19%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Language Users All Users
Regular Dial Up Broadband Others Don't Know
Chart 19: Type of internet connection at office
Base: 1,158
India Online 2007
49
Current Year
37%
35%
17% 17%
11% 10%9% 8%
5% 5%5% 6%5%
6%
0%
20%
40%
Language Users All Users
BSNL/Sancharnet Airtel/Bharti
VSNL / Tata Local Cable Operator
MTNL Reliance
Sify
Chart 20: Service provider subscribed to at home
Base: 786
Local Language Content Users
50
Chart 21: Service provider subscribed to at office
Base: 1,158
Current Year
28% 28%
18%
15%
13%
11%
4% 5%4%
6%
4% 4%3%
5%
0%
10%
20%
30%
Language Users All Users
BSNL/Sancharnet Airtel/Bharti
VSNL / Tata MTNL
Reliance Local Cable Operator
Sify
India Online 2007
51
Net Usage Dynamics
Chart 22: Frequency of accessing internet from home
Base: 759
Current Year
87% 84%
12% 14%
2% 2%
0%
15%
30%
45%
60%
75%
90%
Language Users All Users
At least once daily Weekly, but not daily
Less than once a week
Local Language Content Users
52
Current Year
87% 86%
11% 11%
2% 3%
0%
15%
30%
45%
60%
75%
90%
Language Users All Users
At least once daily Weekly, but not daily
Less than once a week
Chart 23: Frequency of accessing internet from office
Base: 1,060
India Online 2007
53
Current Year
9% 9%
15%
20%
53% 54%
23%
18%
0%
20%
40%
60%
Language Users All Users
Midnight to 9.00 AM 9.00 AM-6.00 PM
6.00 PM - 12.00 Midnight Throughout the Day
Chart 24: Time of the day accessing internet from home
Base: 746
Local Language Content Users
54
Chart 25: Time of the day accessing internet from office
Base: 1,062
Current Year
4% 4%
52%
55%
9%
12%
35%
29%
0%
15%
30%
45%
60%
Language Users All Users
Midnight to 9.00 AM 9.00 AM-6.00 PM
6.00 PM - 12.00 Midnight Throughout the Day
India Online 2007
55
Chart 26: Duration of PC usage from home
Base: 840
Current Year
58%
67%
26%
22%
16%
12%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Language Users All Users
Light users Medium users Heavy users
Local Language Content Users
56
Current Year
36%
43%
38%
35%
27%
22%
0%
10%
20%
30%
40%
50%
Language Users All Users
Light users Medium users Heavy users
Chart 27: Duration of internet usage from home
Base: 752
India Online 2007
57
Chart 28: Duration of PC usage vis-à-vis internet usage from home
Base: 840(PC), 752(Int.)
Current Year
26%
38%
27%
58%
16%
36%
0%
20%
40%
60%
Light users Medium users Heavy users
PC Use Internet Use
Local Language Content Users
58
Chart 29: Duration of PC usage from office
Base: 1,086
Current Year
25%
31%
20%
22%
56%
47%
0%
20%
40%
60%
Language Users All Users
Light users Medium users Heavy users
India Online 2007
59
Chart 30: Duration of internet usage from office
Base: 1,048
Current Year
39%
45%
26% 26%
34%
29%
0%
10%
20%
30%
40%
50%
Language Users All Users
Light users Medium users Heavy users
Local Language Content Users
60
Chart 31: Duration of PC vis-à-vis internet usage from office
Base: 1,086(PC), 1,048(Int.)
Current Year
25%
20%
39%
26%
56%
34%
0%
20%
40%
60%
Light users Medium users Heavy users
PC Use Internet Use
India Online 2007
61
Chart 32: Duration of internet usage during weekdays vis-à-vis
weekends
Base: 1,234(Weekdays), 1,234(Weekends)
Current Year
16%
28%
25%
17%
28%
23%
11%13%
7%
11%11%
10%
0%
10%
20%
30%
Less than 30
Minutes
30 to 60
Minutes
1-2 Hours 2-5 Hours 5-8 Hours More than 8
Hours
Weekdays Weekends
Local Language Content Users
62
Chart 33: Time spent by internet users on watching TV
Base: 1,209
Current Year
44% 44%42% 43%
13% 13%
0%
10%
20%
30%
40%
50%
Language Users All Users
Light users Medium users Heavy users
India Online 2007
63
Chart 34: Time spent by internet users on reading newspaper
Base: 1,242
Current Year
43%
46%
44%
41%
14% 14%
0%
10%
20%
30%
40%
50%
Language Users All Users
Light users Medium users Heavy users
Local Language Content Users
64
Chart 35: Time spent by internet users on listening to radio
Base: 863
Current Year
72% 72%
20% 19%
8% 10%
0%
20%
40%
60%
80%
Language Users All Users
Light users Medium users Heavy users
India Online 2007
65
Preferred Net
Activities
Table 20: Popularity of various internet activities
Website Language Users All Users
Local language website usage 100% 12%
Emailing 96% 95%
Job Search 81% 73%
Check news 79% 61%
Instant messaging 76% 62%
Check Sports 76% 57%
Music 74% 60%
Online games 68% 54%
E-greetings 64% 57%
Mobile contents (ring tones / games, etc.) 64% 50%
Matrimonial search 64% 48%
Educational / Learning material 63% 48%
Dating/Friendship 63% 51%
Chatting 62% 59%
Check financial info 61% 45%
Astrology 60% 46%
Social networking / Communities 58% 44%
Search work related info 56% 49%
Check real estate info 51% 37%
Search for product information 51% 45%
Screensavers/wallpapers 49% 46%
Buy travel products 48% 43%
Share pictures 44% 40%
Check / read blogs 38% 27%
Check business/Financial news 37% 30%
Net banking 37% 30%
Check hobby related info 35% 32%
Movies 34% 29%
Check health & lifestyle info 33% 30%
Check personal travel related info 32% 26%
Check cinema content 32% 28%
Business/professional networking 32% 26%
Buy other than travel products 31% 24%
Look for Seminar/workshops 30% 24%
Online bill payment 28% 22%
Adult content 21% 18%
Check business travel related info 21% 19%
Comment on blog post 17% 12%
Online stock trading 16% 13%
Net telephony 16% 13%
Have a blog site of own 10% 7%
Base: 1,388
Local Language Content Users
66
Chart 36: Professional activities
Base: 1,388
Current Year
83%
73%
62%
56%
49%
37%
30% 26%30%
24%21% 19%
89%
81% 76%
26%*
0%
20%
40%
60%
80%
100%
Language Users All Users
Emailing - work related Job Search
Instant messaging Search work related info
Check business/Financial news Business/prof. networking
Look for Seminar/workshops Check business travel info.
`
India Online 2007
67
Chart 37: Personal activities
Base: 1,388
Current Year
89%
79%
61%
76%
57%
64%
48%
63%
51%
62% 59%60%
46%
58%
44%
51%
45%
92%
0%
20%
40%
60%
80%
100%
Language Users All Users
Emailing - personal Check news
Check Sports Matrimonial search
Dating/Friendship Chatting
Astrology Social networking/communities
Search for product information
Local Language Content Users
68
Chart 38: Downloading activities
Base: 1,388
Current Year
60%
54%
50% 48% 46%
34%
29%
18%
74%
68%
64% 63%
49%
21%
0%
20%
40%
60%
80%
Language Users All Users
Music Online games
Mobile contents (ring tones/games) Educational / Learning material
Screensavers/wallpapers Movies
Adult content
India Online 2007
69
Chart 39: E-commerce related activities
Base: 1,378
Current Year
58%
46%
37%
31%
25%
30% 29%
23% 23%
65%
62%
52%
37%
31% 28%
24%
0%
10%
20%
30%
40%
50%
60%
70%
Language Users All Users
E-greetings Check financial info
Check real estate info Net banking
Buy non-travel products Book train tickets
Online bill payment Book air tickets
Local Language Content Users
70
Chart 40: Online shopping
Base: 1,388
Current Year
57%
43%49%
51%
0%
20%
40%
60%
Language Users All Users
Non-Buyers Buyers
India Online 2007
71
Chart 41: Blogging activities
Base: 1,388
Current Year
38%
27%
17%
12%10% 7%
59%
70%
0%
20%
40%
60%
80%
Language Users All Users
Check / read blogs Comment on blog post
Have a blog site of own None of the above
Local Language Content Users
72
Chart 42: Member of an online community
Base: 1,388
Current Year
49%
51%
41%
59%
0%
20%
40%
60%
Language Users All Users
Not a member of any online community
Member of an online community
India Online 2007
73
Table 21: Membership by type of online community
Type Of Community Language Users All Users
Not a member of any online community 49% 59%
Computers & Internet 10% 5%
Alumni & Schools 6% 7%
Romance & Relationships 5% 5%
Business / Professional community 4% 3%
Games 3% 2%
Music 3% 3%
Arts & Entertainment 2% 2%
Individuals 2% 2%
Schools & Education 2% 3%
Cultures & Community 2% 2%
Company 2% 1%
Travel 2% 0.9%
Science & History 1% 0.8%
Family & Home 0.9% 0.5%
Recreation & Sports 0.8% 0.3%
Automotive 0.7% 0.5%
Countries & Regional 0.7% 0.4%
Health, Wellness & Fitness 0.7% 0.7%
Religion & Beliefs 0.7% 0.8%
Hobbies & Crafts 0.5% 0.4%
Fashion & Beauty 0.4% 0.4%
Pets & Animals 0.3% 0.2%
Cities & Neighborhoods 0.2% 0.2%
Gay, Lesbian & Bi 0.2% 0.2%
Food, Drink & Wine 0.1% 0.1%
Government & Politics 0.1% 0.2%
Base: 1,388
Local Language Content Users
74
Chart 43: Problems faced while surfing the internet
Base: 1,388
Current Year
62%
49% 49%48%
45%
29%
35%
26% 27%
12% 12%
58%
52% 52%
0%
10%
20%
30%
40%
50%
60%
70%
Language Users All Users
Slow website opening Virus / spyware
Spam / junk mails Unsolicited ads/pop-ups
Difficult to connect Lack of response to queries
Cumbersome navigation
India Online 2007
75
Table 22: Preferred websites - emailing
Website Language Users All Users
Yahoo 49% 53%
Gmail 25% 20%
Rediff 16% 18%
Hotmail 6% 6%
Sancharnet/BSNL 2% 0.7%
Indiatimes 0.7% 0.9%
VSNL 0.6% 0.5%
Lycos 0.5% 0.2%
Sify 0.5% 1%
AOL 0.2% 0.1%
Base: 1,388
Local Language Content Users
76
Chart 44: Multiple user shares of email websites
Base: 1,388
Current Year
89%
65%
59%61%
57%
43%
36%
21%
17%17% 13%
89%
0%
20%
40%
60%
80%
100%
Language Users All Users
Yahoo Gmail Rediff Hotmail Indiatimes Sify
India Online 2007
77
Chart 45: Number of email accounts and average per capita email ids
Base: 1,388
Current Year
11%
15%
23%
28%
24%
27%
21%
17%
22%
14%
0%
10%
20%
30%
40%
Language Users All Users
1 email id 2 email ids
3 email ids 4 email ids
5 or more email ids
Local Language Content Users
78
Most Used Websites
Table 23: Top of mind unaided recall - all websites
Website Language Users All Users
Google 30% 27%
Yahoo 29% 30%
Rediff 12% 12%
Gmail 5% 3%
Orkut 3% 5%
Indiatimes 1% 1%
Hotmail 0.9% 2%
Ebay 0.6% 0.3%
Manoramaonline 0.6% 0.1%
Contest2win 0.6% 0.6%
Base: 1,364
India Online 2007
79
Table 24: Most used website - all websites
Website Language Users All Users
Google 33% 29%
Yahoo 25% 27%
Rediff 11% 11%
Orkut 5% 8%
Gmail 4% 4%
Hotmail 1% 2%
Indiatimes 0.9% 0.9%
Moneycontrol 0.7% 0.5%
Contest2win 0.7% 0.3%
Naukri 0.6% 0.5%
Base: 1,373
Local Language Content Users
80
Table 25: Info search (English)
Website Language Users All Users
Google 74% 75%
Yahoo 10% 10%
Rediff 3% 2%
Dictionary 2% 1%
BBC 2% 0.5%
Wikipedia 2% 1%
English 2% 3%
MSN 1% 1%
Altavista 0.8% 0.3%
Sify 0.5% 0.4%
Base: 1,012
India Online 2007
81
Table 26: Info search (local language)
Website Language Users All Users
Google 58% 74%
Guruji 6% 2%
Manoramaonline 4% 2%
Kerala 4% 1%
Webduniya 3% 1%
Webulagam 2% 0.8%
Eenadu 2% 1%
Khoj 2% 1%
Jagran 1% 0.5%
Chennaionline 0.3% 0.6%
Base: 633
Local Language Content Users
82
Table 27: Job search
Website Language Users All Users
Naukri 38% 37%
Monster 24% 27%
Timesjobs 12% 14%
Google 10% 5%
Yahoo 4% 3%
Rediff 2% 2%
Jobs 1% 1%
Indiatimes 1% 1%
Jobstreet 0.9% 0.7%
Jobsahead 0.7% 1%
Base: 1,119
India Online 2007
83
Table 28: Online shopping (other than travel tickets)
Website Language Users All Users
Rediff 28% 25%
Ebay 28% 34%
Google 11% 8%
Yahoo 8% 7%
Indiatimes 5% 7%
Futurebazaar 4% 6%
Amazon 3% 0.9%
Sify 2% 2%
Indiaplaza 1% 1%
Shopping 0.8% 2%
Base: 889
Local Language Content Users
84
Table 29: Online news
Website Language Users All Users
Yahoo 13% 14%
Google 11% 9%
NDTV 8% 12%
Rediff 8% 10%
Indiatimes 6% 7%
Manoramaonline 6% 3%
Eenadu 5% 2%
BBC 4% 5%
Jagran 3% 1%
Sify 3% 2%
Base: 1,095
India Online 2007
85
Table 30: Financial news & info (rates, quotes, etc.)
Website Language Users All Users
Google 18% 13%
Moneycontrol/CNBC 14% 13%
Yahoo 13% 12%
ICICI Direct/ICICI Bank 7% 7%
Rediff 6% 6%
NDTV/NDTVprofit 4% 4%
Economictimes 3% 3%
Sharekhan 3% 4%
Indiatimes 3% 4%
HDFC 2% 0.8%
Base: 823
Local Language Content Users
86
Table 31: Online share trading
Website Language Users All Users
ICICI Direct 34% 36%
Sherkhan 21% 22%
Religare 9% 4%
Geojit 4% 2%
Kotaksecurities 3% 4%
Indiabulls 3% 7%
hdfcsec 3% 2%
5Paisa 3% 3%
NSE 2% 3%
BSE 2% 3%
Base: 185
India Online 2007
87
Table 32: Real estate info
Website Language Users All Users
Google 22% 17%
Yahoo 16% 14%
Realestates 9% 10%
99acres 8% 10%
Magicbricks 8% 14%
Rediff 6% 7%
Indiaproperty 5% 5%
Indiatimes 3% 2%
Property 2% 3%
Sulekha 2% 1%
Base: 693
Local Language Content Users
88
Table 33: Matrimonial search
Website Language Users All Users
Shaadi 27% 28%
Bharatmatrimony 23% 29%
Jeevansaathi 9% 6%
Google 8% 6%
Yahoo 5% 5%
Tamilmatrimony 5% 3%
Matrimony 5% 5%
Rediff 3% 3%
Keralamatrimony 3% 0.9%
Indianmatrimony 2% 0.6%
Base: 865
India Online 2007
89
Table 34: Dating/friendship search
Website Current Year All Users
Orkut 30% 36%
Yahoo 23% 23%
Google 13% 8%
Rediff 7% 7%
Fropper 3% 3%
Adultfriendfinder 2% 2%
Indiatimes 2% 2%
Tagged 2% 1%
MSN 2% 1%
Friendfinder 1% 2%
Base: 850
Local Language Content Users
90
Table 35: Social networking/communities
Website Language Users All Users
Orkut 60% 64%
Yahoo 23% 16%
MSN 1% 1%
Tagged 0.8% 0.4%
Communities 0.7% 1%
Myspace 0.6% 0.6%
Ryze 0.4% 0.3%
Fropper 0.4% 0.4%
Bharatstudent 0.4% 0.4%
Linkedin 0.3% 0.3%
Base: 642
India Online 2007
91
Table 36: Online gaming
Website Language Users All Users
Yahoo 21% 18%
Zapak 18% 17%
Google 12% 9%
Games 7% 7%
Indiagames 4% 3%
Rediff 4% 3%
Contest2Win 3% 3%
Easports 2% 1%
Miniclip 2% 4%
Onlinegames 1% 2%
Base: 895
Local Language Content Users
92
Table 37: Download mobile content
Website Language Users All Users
Google 17% 10%
Rediff 16% 12%
Yahoo 13% 14%
Nokia 11% 9%
Indiatimes 7% 7%
Sify 4% 2%
Airtel 3% 3%
Mobile9 3% 4%
Zedge 3% 2%
Funmaza 2% 3%
Base: 859
India Online 2007
93
Table 38: Download music
Website Language Users All Users
Raaga 22% 22%
Google 10% 7%
Yahoo 10% 10%
Cooltoad 5% 5%
Musicindiaonline 4% 4%
Rediff 3% 3%
Youtube 3% 2%
Tamilsongs 3% 2%
Mp3 3% 3%
Music 2% 4%
Base: 980
Local Language Content Users
94
Table 39: Sports content
Website Language Users All Users
Espnstarsports 23% 29%
Cricinfo 16% 14%
Yahoo 13% 12%
Google 11% 8%
Rediff 10% 8%
Sports 4% 4%
Indiatimes 2% 3%
NDTV 2% 2%
Sify 1% 2%
MSN 1% 1%
Base: 958
India Online 2007
95
Table 40: Cinema content
Website Language Users All Users
Google 12% 9%
Yahoo 9% 11%
Bollywood 6% 5%
Tamilcinemas 5% 3%
Cinema 4% 4%
Indiafm 4% 5%
Rediff 4% 5%
Santabanta 3% 3%
Indiaglitz 3% 2%
Indiatimes 3% 3%
Base: 904
Local Language Content Users
96
Table 41: Preferred blog sites
Website Language Users All Users
Google 27% 21%
Yahoo 18% 18%
Rediff 12% 10%
Blogger 9% 11%
Ibibo 9% 10%
Youtube 7% 2%
Blogspot 7% 11%
Hi5 4% 2%
Indiatimes 2% 2%
Mylot 2% 1%
Base: 271
India Online 2007
97
Most Used Offline
Media Brands
Table 42: Favorite TV channels
Website Language Users All Users
Star Plus 9% 13%
Sun TV 8% 5%
Discovery 6% 7%
NDTV 5% 5%
Aajtak 5% 5%
Asianet 5% 1%
HBO 4% 4%
E TV 4% 1%
CNBC 4% 2%
Star Movies 3% 3%
Base: 1,263
Local Language Content Users
98
Table 43: Favorite newspapers
Website Language Users All Users
The Times of India 23% 35%
The Hindu 22% 18%
Eenadu 4% 3%
Dinamalar 4% 1%
The Hindustan Times 4% 6%
Indian Express 3% 3%
Malyalam Manorama 3% 2%
Deccan Chronicle 2% 4%
Dainik Jagran 2% 2%
Deccan Herald 2% 1%
Base: 1,258
India Online 2007
99
Table 44: Favorite magazines
Website Language Users All Users
India Today 26% 23%
Reader's Digest 6% 7%
The Week 6% 5%
Ananda Vikatan 3% 1%
Outlook 3% 4%
Kumudham 3% 1%
Sports Star 3% 4%
Digit 2% 3%
Competition Success Review 2% 1%
Film Fare 2% 3%
Base: 1,113
Local Language Content Users
100
Table 45: Favorite radio channels
Website Language Users All Users
Radio Mirchi 38% 38%
AIR 14% 11%
Red FM 11% 12%
Suryan FM 10% 6%
Radio City 7% 11%
Big FM 6% 5%
AIR FM RAINBOW 5% 4%
AIR FM GOLD 5% 5%
BBC 2% 1%
World Space 1% 2%
Base: 845
India Online 2007
101
Response to Online
Marketing Stimuli
Chart 46: Response to online marketing stimulus
Base: 1,134
Current Year
47%
43%
48%
37%
28%
23%
27%
21%
18%
14%
19%
27%
52% 50%
0%
20%
40%
60%
Language Users All Users
Clicked a banner ad Participated in an online contest
Clicked a sponsored search ad Bid/Bought in an Online auction
Bought in a special promotion / deal Clicked a product/service e-mailer
None of the above
Local Language Content Users
102
Offline Brands
Recalled
Table 46: Tom recall for brands
Website Language Users All Users
Nokia 8% 7%
Sony 8% 8%
Tata 6% 5%
LG 5% 4%
Colgate 4% 3%
Reliance 3% 3%
Intel 3% 0.9%
HLL 3% 3%
Adidas 3% 2%
Samsung 2% 2%
Base: 1,343
India Online 2007
103
Segment Wise
Detailed Tables
104
Table 1: Gender breakup
Gender Language Users All Users
Sample Base 1,388 25,060
Male 84% 82%
Female 16% 18%
Table 2: Age group distribution
Age Group Language Users All Users
Sample Base 1,388 25,060
Age 13-18 years 7% 11%
Age 19-24 years 28% 31%
Age 25-35 years 41% 36%
Age 36-45 years 17% 13%
Age 46-55 years 6% 6%
Above Age 55 years 2% 2%
105
Table 3: City class - by population size
City Class Language Users All Users
Sample Base 1,388 25,060
Upto 1 Lakh 12% 12%
1-5 Lakhs 14% 15%
5-10 Lakhs 30% 29%
Above 10 Lakhs 44% 45%
Table 4: City class - by market size
City Class Language Users All Users
Sample Base 1,388 25,060
Metro 38% 37%
Urban uptowns 14% 14%
Emerging Towns 18% 16%
Others 30% 33%
106
Table 5: Cities
Cities Language Users All Users
Sample Base 1,388 25,060
Delhi 10% 12%
Mumbai 9% 10%
Chennai 6% 4%
Bangalore 6% 6%
Hyderabad 6% 5%
Pune 3% 3%
Kolkata 3% 3%
Coimbatore 2% 0.9%
Ahmadabad 1% 2%
Thiruvanathapuram 1% 0.6%
Kochi 0.9% 0.5%
Nagpur 0.9% 0.8%
Indore 0.8% 0.7%
Lucknow 0.8% 1%
Vijayavada 0.8% 0.5%
Bhopal 0.7% 0.6%
Nashik 0.6% 0.4%
Patna 0.6% 0.6%
Surat 0.6% 0.7%
Visakhapatanam 0.6% 0.9%
Mysore 0.6% 0.4%
Chandigarh 0.5% 0.8%
Jaipur 0.5% 0.8%
Madurai 0.5% 0.4%
Vadodara 0.5% 0.7%
Aurangabad 0.4% 0.3%
Dehradun 0.4% 0.3%
kanpur 0.4% 0.5%
Ludhiana 0.4% 0.6%
Tiruchirapalli 0.4% 0.3%
Jabalpur 0.3% 0.2%
Ranchi 0.3% 0.3%
Varanasi 0.3% 0.2%
Agra 0.1% 0.3%
Amritsar 0.1% 0.3%
Bhubaneswar 0.1% 0.5%
Cuttack 0.1% 0.4%
Faridabad 0.1% 0.6%
Goa 0.1% 0.3%
Mangalore 0.1% 0.2%
Meerut 0.1% 0.3%
Rajkot 0.1% 0.3%
Solapur 0.1% 0.1%
Allahabad 0.0% 0.4%
Assansol 0.0% 0.1%
Dhanbad 0.0% 0.1%
Guwahati 0.0% 0.3%
107
Jodhpur 0.0% 0.2%
Raipur 0.0% 0.2%
Others from North India 7% 9%
Others from South India 20% 14%
Others from East India 5% 6%
Others from West India 8% 7%
Table 6: Region-wise break-ups
Region Language Users All Users
Sample Base 1,388 25,060
South 52% 40%
West 26% 26%
North 15% 22%
East 7% 12%
108
Table 7: Preferred language of reading
Language Language Users All Users
Sample Base 1,388 25,060
English 34% 41%
Hindi 13% 19%
Tamil 13% 6%
Telugu 9% 6%
Malayalam 8% 4%
Marathi 8% 5%
Kannada 5% 4%
Bengali 4% 3%
Gujarati 2% 4%
Oriya 0.7% 3%
Urdu 0.7% 1%
Punjabi 0.5% 1%
Awadhi 0.4% 1%
Bhojpuri 0.3% 0.2%
Konkani 0.3% 0.5%
Haryanvi 0.2% 0.1%
Sanskrit 0.2% 0.1%
Assamese 0.1% 0.5%
Maithili 0.1% 0.1%
Marwari 0.1% 0.4%
Sindhi 0.1% 0.2%
Bodo 0.0% 0.0%
Bundeli 0.0% 0.0%
Chhattisgarhi 0.0% 0.1%
Dogri 0.0% 0.0%
Kanauji 0.0% 0.0%
Kashmiri 0.0% 0.1%
Kurchi 0.0% 0.0%
Manipuri 0.0% 0.0%
Magahi 0.0% 0.0%
Nepali 0.0% 0.0%
Santhali 0.0% 0.0%
Tulu 0.0% 0.1%
Others 0.3% 0.3%
109
Table 8: Socio economic classification
Sec Language Users All Users
Sample Base 1,388 25,060
SEC A 25% 24%
SEC B 30% 32%
SEC C 29% 23%
SEC D 12% 14%
SEC E 5% 7%
Table 9: Highest educational qualification
Highest Educational Qualification Language Users All Users
Sample Base 1,388 25,060
Up to SSC/HSC 8% 13%
College but not Graduate 21% 23%
Graduate & above - general stream 43% 39%
Graduate & above - professional stream 28% 25%
Table 10: Occupational break up
Occupational Break Up Language Users All Users
Sample Base 1,388 25,060
Unemployed 33% 38%
Employed 67% 62%
110
Table 11: Function / field of occupation
Function / Field Of Occupation Language Users All Users
Sample Base 930 15,219
IT/Software 27% 18%
Marketing/Sales 12% 16%
Administration 12% 11%
Finance 10% 10%
Manufacturing 10% 11%
Academics 5% 4%
Consultancy 5% 6%
Advertising/PR/Media 3% 3%
HR 2% 3%
Others 15% 19%
Table 12: Head of the household
Head Of The Household Language Users All Users
Sample Base 1,388 25,060
Head of the household 56% 47%
Not head of the household 44% 53%
Table 13: Monthly family income
Monthly Family Income Language Users All Users
Sample Base 1,240 21,343
Upto 5K 13% 13%
5-10K 25% 25%
10-20K 25% 25%
20-30K 15% 14%
30-50K 10% 10%
50-75K 5% 4%
75-100K 3% 3%
Above 100K 4% 6%
111
Table 14: Most expensive vehicle owned by the household
Most Expensive Vehicle Owned By The Household Language Users All Users
Sample Base 1,388 25,060
Bi-Cycle 7% 7%
Motor-Cycle/Scooter 46% 44%
Small Car (Up to Rs.4 lakhs) 17% 18%
Mid-Size Car (Rs.4 to 8 lakhs) 6% 8%
Premium/Luxury Car (Above Rs.8 lakhs) 0.6% 2%
Others 0.8% 1%
Don't own a vehicle 22% 19%
Table 15: Ownership of credit cards (individually)
Ownership Of Credit Cards (Individually) Language Users All Users
Sample Base 1,388 25,060
Single Card 21% 18%
Multiple Cards 17% 16%
No Credit Card 62% 67%
112
Table 16: Household asset ownership
Household Asset Ownership Language Users All Users
Sample Base 1,388 25,060
Color TV 92% 92%
Mobile Phone 88% 90%
Bank Account 84% 82%
Cable TV connection/DTH 73% 72%
Fridge 73% 75%
Computer/Laptop 67% 67%
Camera 64% 64%
Life Insurance 63% 61%
Landline Phone 61% 62%
Home 56% 58%
Debit Card 55% 52%
Music System/DVD/MP3 54% 55%
Washing Machine 50% 57%
Credit Card 37% 35%
Medical Insurance/CGHS 34% 33%
Fixed Deposits 33% 34%
Mutual Funds 22% 22%
Demat Account 21% 21%
Air Conditioner 20% 25%
Microwave 20% 24%
Share of Companies 19% 20%
Video Camera 16% 20%
Chit Fund Deposits 10% 7%
IPod 8% 10%
Table 17: Current loan liabilities
Current Loan Liabilities Language Users All Users
Sample Base 1,388 25,060
Home Loan 42% 45%
Personal Loan 25% 20%
Two - wheeler Loan 15% 13%
Car Loan 12% 12%
Education Loan 11% 9%
Consumer Durables 6% 3%
Business Loan 4% 4%
Other 0.5% 0.1%
None of Above 7% 9%
113
Table 18: Years of experience in using internet
Years Of Experience Language Users All Users
Sample Base 1,388 25,060
Less Than 6 Months 7% 10%
6 Months-1 year 6% 10%
1-2 years 14% 16%
2-5 years 26% 26%
5-6 years 16% 12%
6 years and above 32% 25%
Table 19: Place of accessing internet
Place Of Access Language Users All Users
Sample Base 1,388 25,060
Home 58% 59%
Place of work (office / school / college) 83% 78%
Cyber cafe 49% 47%
In transit (while traveling) 6% 6%
Table 20: Type of internet connection at home
Type Of Internet Connection Language Users All Users
Sample Base 786 14,856
24 Hrs Broadband 34% 31%
Broadband Dial Up 28% 28%
Regular Dial Up 16% 16%
Cable 10% 9%
Mobile Connection 6% 6%
Wi Fi Connection 0.9% 2%
Lease/Dedicated line 0.5% 0.5%
Others 2% 2%
Don't Know 4% 7%
114
Table 21: Type of internet connection at office
Type Of Internet Connection Language Users All Users
Sample Base 1,158 19,740
24 Hrs Broadband 36% 31%
Broadband Dial Up 23% 25%
Lease/Dedicated line 9% 6%
Regular Dial Up 7% 7%
Cable 5% 6%
Wi Fi Connection 2% 3%
Mobile Connection 2% 2%
Others 1% 2%
Don't Know 15% 19%
Table 22: Service provider subscribed to at home
Service Provider Language Users All Users
Sample Base 786 14,856
BSNL/Sancharnet 37% 35%
Airtel/Bharti 17% 17%
VSNL / Tata 11% 10%
Local Cable Operator 9% 8%
MTNL 5% 5%
Reliance 5% 6%
Sify 5% 6%
Spectranet 0.0% 0.1%
Others 9% 7%
Don't Know 3% 5%
115
Table 23: Service provider subscribed to at office
Service Provider Language Users All Users
Sample Base 1,158 19,740
BSNL/Sancharnet 28% 28%
Airtel/Bharti 18% 15%
VSNL / Tata 13% 11%
MTNL 4% 5%
Reliance 4% 6%
Local Cable Operator 4% 4%
Sify 3% 5%
Spectranet 0.1% 0.3%
Others 8% 8%
Don't Know 17% 19%
Table 24: Frequency of accessing internet from home
Frequency Language Users All Users
Sample Base 759 14,231
Over 5 times a Day 31% 24%
2-5 times a Day 29% 27%
Once Daily 27% 33%
Once In 2-3 Days 8% 10%
Once a Week 3% 5%
1-3 times a Month 0.8% 1%
Once in More than a Month 0.9% 0.9%
116
Table 25: Frequency of accessing internet from office
Frequency Language Users All Users
Sample Base 1,060 17,617
Over 5 times a Day 46% 38%
2-5 times a Day 23% 25%
Once Daily 19% 24%
Once In 2-3 Days 8% 7%
Once a Week 3% 4%
1-3 times a Month 0.6% 1%
Once in More than a Month 2% 1%
Table 26: Time of the day accessing internet from home
Time Of The Day Accessing Internet From Home Language Users All Users
Sample Base 746 13,905
Before 9.00 AM 6% 5%
9.00 AM-12.00 Noon 9% 8%
12.00 Noon - 3.00 PM 4% 6%
3.00 PM-6.00 PM 3% 6%
6.00 PM - 9.00 PM 17% 18%
9.00 PM - 12.00 Midnight 36% 35%
After 12.00 Midnight 3% 3%
Throughout the Day 23% 18%
117
Table 27: Time of the day accessing internet from office
Time Of The Day Accessing Internet From Office Language Users All Users
Sample Base 1,062 17,680
Before 9.00 AM 3% 2%
9.00 AM-12.00 Noon 21% 22%
12.00 Noon - 3.00 PM 18% 21%
3.00 PM-6.00 PM 14% 13%
6.00 PM - 9.00 PM 6% 8%
9.00 PM - 12.00 Midnight 3% 4%
After 12.00 Midnight 1% 2%
Throughout the Day 35% 29%
Table 28: Duration of internet usage from home
Duration Language Users All Users
Sample Base 752 14,015
Less than 30 Minutes 13% 15%
30 to 60 Minutes 23% 28%
1-2 Hours 38% 35%
2-5 Hours 19% 17%
5-8 Hours 3% 3%
More than 8 Hours 5% 3%
Table 29: Duration of internet usage from office
Duration Language Users All Users
Sample Base 1,048 17,100
Less than 30 Minutes 17% 20%
30 to 60 Minutes 23% 25%
1-2 Hours 26% 26%
2-5 Hours 17% 15%
5-8 Hours 10% 7%
More than 8 Hours 7% 7%
118
Table 30: Duration of internet usage during weekdays
Duration Language Users All Users
Sample Base 1,234 21,956
Less than 30 Minutes 7% 8%
30 to 60 Minutes 16% 20%
1-2 Hours 28% 34%
2-5 Hours 25% 24%
5-8 Hours 13% 7%
More than 8 Hours 11% 7%
Table 31: Duration of internet usage during weekends
Duration Language Users All Users
Sample Base 1,113 19,522
Less than 30 Minutes 10% 10%
30 to 60 Minutes 17% 17%
1-2 Hours 28% 31%
2-5 Hours 23% 24%
5-8 Hours 11% 9%
More than 8 Hours 11% 9%
Table 32: Duration of PC usage from home
Duration Language Users All Users
Sample Base 840 15,214
Less than 30 Minutes 7% 10%
30 to 60 Minutes 21% 20%
1-2 Hours 31% 37%
2-5 Hours 26% 22%
5-8 Hours 8% 7%
More than 8 Hours 8% 5%
119
Table 33: Duration of PC usage from office
Duration Language Users All Users
Sample Base 1,086 18,200
Less than 30 Minutes 4% 5%
30 to 60 Minutes 7% 9%
1-2 Hours 14% 17%
2-5 Hours 20% 22%
5-8 Hours 30% 26%
More than 8 Hours 26% 21%
Table 34: Time spent by internet users on watching TV
Time Spent On Watching TV Language Users All Users
Sample Base 1,209 21,962
Less than 30 Minutes 16% 16%
30 to 60 Minutes 28% 28%
1-2 Hours 42% 43%
2-5 Hours 12% 11%
5-8 Hours 0.6% 1%
More than 8 Hours 0.5% 0.5%
Table 35: Time spent by internet users on reading newspaper
Time Spent On Reading Newspaper Language Users All Users
Sample Base 1,242 22,501
Less than 30 Minutes 43% 46%
30 to 60 Minutes 44% 41%
1-2 Hours 12% 12%
2-5 Hours 1% 1%
5-8 Hours 0.1% 0.2%
More than 8 Hours 0.3% 0.2%
120
Table 36: Time spent by internet users on listening to radio
Time Spent On Listening To Radio Language Users All Users
Sample Base 863 14,785
Less than 30 Minutes 46% 46%
30 to 60 Minutes 26% 26%
1-2 Hours 20% 19%
2-5 Hours 5% 6%
5-8 Hours 0.9% 2%
More than 8 Hours 2% 2%
Table 37: Professional activities
Professional Activities Language Users All Users
Sample Base 1,388 14,253
Emailing - work related 89% 83%
Job Search 81% 73%
Instant messaging 76% 62%
Search work related info 56% 49%
Check business/Financial news 37% 30%
Business/prof. networking 32% 26%
Look for Seminar/workshops 30% 24%
Check business travel info. 21% 19%
None of the Above 1% 3%
121
Table 38: Personal activities
Personal Activities Language Users All Users
Sample Base 1,388 14,253
Emailing - personal 92% 89%
Check news 79% 61%
Check Sports 76% 57%
Matrimonial search 64% 48%
Dating/Friendship 63% 51%
Chatting 62% 59%
Astrology 60% 46%
Social networking/communities 58% 44%
Search for product information 51% 45%
Share pictures 44% 40%
Check hobby related info 35% 32%
Check health & lifestyle info 33% 30%
Check personal travel info. 32% 26%
Check cinema content 32% 28%
None of the above 0.5% 0.7%
Table 39: Downloading activities
Downloading Activities Language Users All Users
Sample Base 1,388 14,253
Music 74% 60%
Online games 68% 54%
Mobile contents (ring tones/games) 64% 50%
Educational / Learning material 63% 48%
Screensavers/wallpapers 49% 46%
Movies 34% 29%
Adult content 21% 18%
None of the above 7% 13%
122
Table 40: E-commerce related activities
E-Commerce Related Activities Language Users All Users
Sample Base 1,378 14,043
E-greetings 65% 58%
Check financial info 62% 46%
Check real estate info 52% 37%
Net banking 37% 31%
Buy non-travel products 31% 25%
Book train tickets 30% 29%
Online bill payment 28% 23%
Book air tickets 24% 23%
Online stock trading 16% 13%
Net telephony 16% 13%
Book hotels 8% 8%
None of these 7% 13%
Table 41: Online shopping
Online Shopping Language Users All Users
Sample Base 1,388 14,253
Searched only 30% 33%
Both searched and bought 51% 43%
Neither searched nor bought 19% 24%
Table 42: Blogging activities
Blogging Activities Language Users All Users
Sample Base 1,388 14,253
Check / read blogs at least once a week 34% 23%
Check / read blogs less than once a week 11% 8%
Comment on blog post at least once a week 14% 9%
Comment on blog post less than once a week 8% 5%
Have a blog site of my own 10% 7%
None of the above 59% 70%
123
Table 43: Member of an online community
Member Of An Online Community Language Users All Users
Sample Base 1,388 14,253
Not a member of any online community 49% 59%
Member of an online community 51% 41%
Table 44: Membership by type of online community
Membership By Type Of Online Community Language Users All Users
Sample Base 1,388 14,253
Not a member of any online community 49% 59%
Computers & Internet 10% 5%
Alumni & Schools 6% 7%
Romance & Relationships 5% 5%
Business / Professional community 4% 3%
Games 3% 2%
Music 3% 3%
Arts & Entertainment 2% 2%
Individuals 2% 2%
Schools & Education 2% 3%
Cultures & Community 2% 2%
Company 2% 1%
Travel 2% 0.9%
Science & History 1% 0.8%
Family & Home 0.9% 0.5%
Recreation & Sports 0.8% 0.3%
Automotive 0.7% 0.5%
Countries & Regional 0.7% 0.4%
Health, Wellness & Fitness 0.7% 0.7%
Religion & Beliefs 0.7% 0.8%
Hobbies & Crafts 0.5% 0.4%
Fashion & Beauty 0.4% 0.4%
Pets & Animals 0.3% 0.2%
Cities & Neighborhoods 0.2% 0.2%
Gay, Lesbian & Bi 0.2% 0.2%
Food, Drink & Wine 0.1% 0.1%
Government & Politics 0.1% 0.2%
124
Table 45: Usage of other language websites
Usage Of Other Language Websites Language Users All Users
Sample Base 1,388 14,253
Use other language websites 1 12%
Use only English websites 0.0% 88%
Table 46: Online activities desired in other languages
Online Activities Language Users All Users
Sample Base 1,388 14,253
Email 71% 61%
Entertainment 58% 45%
Online news 51% 31%
Chatting 50% 46%
Search information 45% 33%
Online learning / education 37% 31%
Astrology 29% 23%
Travel related information 24% 16%
Online shopping 22% 18%
Matrimony 18% 13%
Blog 18% 12%
Not Interested 7% 21%
Table 47: Problems faced while surfing the internet
Problems Language Users All Users
Sample Base 1,388 14,252
Slow website opening 58% 62%
Virus / spyware 52% 49%
Spam / junk mails 52% 49%
Unsolicited ads/pop-ups 48% 45%
Difficult to connect 29% 35%
Lack of response to queries 26% 27%
Cumbersome navigation 12% 12%
Lack of local language content 12% 9%
Never faced any problem 8% 8%
Others 2% 2%
125
Table 48: Top of mind unaided recall - all websites
Websites Language Users All Users
Sample Base 1,364 24,433
Google 30% 27%
Yahoo 29% 30%
Rediff 12% 12%
Gmail 5% 3%
Orkut 3% 5%
Indiatimes 1% 1%
Hotmail 0.9% 2%
Ebay 0.6% 0.3%
Manoramaonline 0.6% 0.1%
Contest2win 0.6% 0.6%
BSNL 0.5% 0.1%
WWE 0.5% 0.3%
Howstuffworks 0.3% 0.2%
ICICIDirect 0.3% 0.1%
NDTV 0.3% 0.2%
Nokia 0.3% 0.3%
Microsoft 0.3% 0.4%
India 0.3% 0.3%
Moneycontrol 0.2% 0.4%
MSN 0.2% 0.5%
Naukri 0.2% 0.5%
Sify 0.2% 0.5%
Timesofindia 0.2% 0.1%
Makemytrip 0.2% 0.1%
Zapak 0.2% 0.1%
123Greetings 0.1% 0.0%
Reliance 0.1% 0.2%
Santabanta 0.1% 0.3%
Wikipedia 0.1% 0.3%
You tube 0.1% 0.2%
Amazon 0.0% 0.0%
BBC 0.0% 0.1%
Bharatmatrimony 0.0% 0.0%
CBSE 0.0% 0.1%
Cricinfo 0.0% 0.1%
Download 0.0% 0.1%
Economictimes 0.0% 0.0%
Espnstar 0.0% 0.2%
Freshersworld 0.0% 0.2%
HDFC 0.0% 0.0%
Hi5 0.0% 0.1%
Hpindia 0.0% 0.1%
ICICIbank 0.0% 0.2%
Indiabulls 0.0% 0.0%
Indiafm 0.0% 0.1%
Indiainfoline 0.0% 0.0%
Indiamart 0.0% 0.0%
126
Indianexpress 0.0% 0.0%
Indianrailways 0.0% 0.0%
Indya 0.0% 0.0%
IRCTC 0.0% 0.2%
Monster 0.0% 0.3%
NSEindia 0.0% 0.1%
Raaga 0.0% 0.1%
Samachar 0.0% 0.0%
Shaadi 0.0% 0.0%
Sharekhan 0.0% 0.1%
Sony 0.0% 0.1%
Timesjob 0.0% 0.1%
VSNL 0.0% 0.0%
Ebizel 0.0% 0.1%
Funmaza 0.0% 0.2%
India games 0.0% 0.2%
Rcm business 0.0% 0.0%
Yatra 0.0% 0.1%
Mail2 web 0.0% 0.0%
Airtel 0.0% 0.0%
Others 12% 12%
127
Table 49: Most used website - all websites
Websites Language Users All Users
Sample Base 1,373 14,075
Google 33% 29%
Yahoo 25% 27%
Rediff 11% 11%
Orkut 5% 8%
Gmail 4% 4%
Hotmail 1% 2%
Indiatimes 0.9% 0.9%
Moneycontrol 0.7% 0.5%
Contest2win 0.7% 0.3%
Naukri 0.6% 0.5%
Ebay 0.4% 0.4%
MSN 0.4% 0.4%
WWE 0.4% 0.2%
Icicidirect 0.3% 0.3%
Wikipedia 0.3% 0.6%
Download 0.2% 0.2%
Icicibank 0.2% 0.3%
Sharekhan 0.2% 0.1%
Sify 0.2% 0.5%
Monster 0.1% 0.2%
Raaga 0.1% 0.2%
Timesjob 0.1% 0.1%
Youtube 0.1% 0.2%
Espnstar 0.0% 0.1%
Nseindia 0.0% 0.2%
Santabanta 0.0% 0.3%
Bseindia 0.0% 0.2%
Others 14% 13%
128
Table 50: Preferred website for emailing
Website Language Users All Users
Sample Base 1,388 25,060
Yahoo 49% 53%
Gmail 25% 20%
Rediff 16% 18%
Hotmail 6% 6%
Sancharnet/BSNL 2% 0.7%
Indiatimes 0.7% 0.9%
VSNL 0.6% 0.5%
Lycos 0.5% 0.2%
Sify 0.5% 1%
AOL 0.2% 0.1%
Table 51: Multiple user shares of email websites
Multiple User Shares Of Email Websites Language Users All Users
Sample Base 1,388 25,060
Yahoo 89% 89%
Gmail 65% 59%
Rediff 61% 57%
Hotmail 43% 36%
Indiatimes 21% 17%
Sify 17% 13%
VSNL 8% 4%
Sancharnet/BSNL 8% 7%
AOL 4% 3%
Lycos 3% 2%
Others 6% 4%
129
Table 52: Preferred website for job search
Website Language Users All Users
Sample Base 1,119 10,387
Naukri 38% 37%
Monster 24% 27%
Timesjobs 12% 14%
Google 10% 5%
Yahoo 4% 3%
Rediff 2% 2%
Jobs 1% 1%
Indiatimes 1% 1%
Jobstreet 0.9% 0.7%
Jobsahead 0.7% 1%
Clickjobs 0.6% 0.5%
Freshersworld 0.3% 2%
Jobsearch 0.1% 0.6%
Jobsindia 0.1% 0.1%
Devnetjobs 0.0% 0.2%
Others 6% 5%
130
Table 53: Preferred website for mobile content
Website Language Users All Users
Sample Base 859 6,912
Google 17% 10%
Rediff 16% 12%
Yahoo 13% 14%
Nokia 11% 9%
Indiatimes 7% 7%
Sify 4% 2%
Airtel 3% 3%
Mobile9 3% 4%
Zedge 3% 2%
Funmaza 2% 3%
Hutch 2% 3%
Mobango 2% 2%
Mobileringtones 1% 0.7%
Ringtones 1% 3%
Sonyericsson 1% 1%
Freeringtones 0.9% 0.6%
Idea 0.8% 0.3%
Games 0.5% 0.8%
Download 0.4% 0.6%
R World 0.4% 0.6%
Mauj 0.3% 0.5%
MSN 0.3% 0.3%
Samsungmobile 0.3% 0.4%
Santabanta 0.3% 0.8%
Motozone 0.3% 0.6%
Apniisp 0.3% 0.2%
Papuyaar 0.2% 0.4%
Tagtag 0.2% 0.6%
Getjar 0.2% 0.6%
Dotsis 0.2% 0.2%
Cellebrum 0.1% 0.3%
Cooltoad 0.1% 0.7%
Hungama 0.1% 0.2%
Masti4India 0.1% 0.7%
Raaga 0.1% 0.2%
Zapak 0.1% 0.4%
Indiafm 0.0% 0.2%
BSNL 0.0% 0.2%
Others 11% 14%
131
Table 54: Preferred website for sports
Website Language Users All Users
Sample Base 958 7,666
Espnstarsports 23% 29%
Cricinfo 16% 14%
Yahoo 13% 12%
Google 11% 8%
Rediff 10% 8%
Sports 4% 4%
Indiatimes 2% 3%
NDTV 2% 2%
Sify 1% 2%
MSN 1% 1%
WWE 1% 2%
Tensports 1% 2%
Cricketnext 1% 2%
DD Sports 1% 0.4%
BBC Sports 0.9% 0.8%
Khel 0.7% 0.5%
Cricbuzz 0.5% 0.3%
Iccworldcup 0.5% 0.5%
Timesofindia 0.4% 0.7%
Zeesports 0.1% 0.2%
CNN 0.1% 0.4%
Others 10% 8%
132
Table 55: Preferred website for travel products
Website Language Users All Users
Sample Base 844 7,089
IRCTC 17% 15%
Yatra 16% 16%
Google 15% 11%
Makemytrip 10% 17%
Yahoo 9% 8%
Rediff 6% 5%
Indiatimes 3% 3%
Travel 3% 3%
Cleartrip 3% 2%
Airdeccan 2% 2%
Travelguru 2% 2%
Travel India 1% 0.8%
Sify 1% 0.7%
Incredibleindia 0.8% 0.3%
Goair 0.7% 0.4%
Jetairways 0.7% 0.7%
Airindia 0.5% 0.9%
Indiatravels 0.5% 0.3%
MSN 0.4% 0.6%
Flykingfisher 0.3% 0.2%
Spicejet 0.3% 0.4%
Tours 0.3% 0.6%
Rajtravels 0.3% 0.7%
Indianairlines 0.2% 0.4%
KSRTC 0.1% 0.1%
Travelocity 0.1% 0.2%
Hotels 0.1% 0.3%
Airsahara 0.0% 0.0%
Sitatours 0.0% 0.0%
Thomascook 0.0% 0.1%
Others 7% 9%
133
Table 56: Preferred website for matrimony
Website Language Users All Users
Sample Base 865 6,675
Shaadi 27% 28%
Bharatmatrimony 23% 29%
Jeevansaathi 9% 6%
Google 8% 6%
Yahoo 5% 5%
Tamilmatrimony 5% 3%
Matrimony 5% 5%
Rediff 3% 3%
Keralamatrimony 3% 0.9%
Indianmatrimony 2% 0.6%
Telugumatrimony 2% 1%
Matrimonial 1% 2%
Simplymarry 1% 3%
Sify 0.9% 0.4%
Indiatimes 0.4% 0.8%
MSN 0.3% 0.5%
Bengalimatrimony 0.3% 0.2%
Indiamatrimony 0.3% 0.9%
Oriyamatrimony 0.1% 0.2%
Marathimatrimony 0.1% 0.1%
Agarwal2Agarwal 0.0% 0.0%
Matchmaker 0.0% 0.2%
Punjabmatrimony 0.0% 0.3%
Hindimatrimony 0.0% 0.1%
Gujuratimatrimony 0.0% 0.1%
Sindhimatrimony 0.0% 0.0%
Urdumatrimony 0.0% 0.1%
Others 5% 4%
134
Table 57: Preferred website for financial news/info
Website Language Users All Users
Sample Base 823 6,207
Google 18% 13%
Moneycontrol/CNBC 14% 13%
Yahoo 13% 12%
ICICI Direct/ICICI Bank 7% 7%
Rediff 6% 6%
NDTV/NDTVprofit 4% 4%
Economictimes 3% 3%
Sharekhan 3% 4%
Indiatimes 3% 4%
HDFC 2% 0.8%
Sify 2% 2%
Efinancialnews 1% 0.5%
Business 1% 1%
Financialexpress 1% 0.9%
Timesofindia 1% 1%
Indiabulls 1% 1%
Stockmarket 0.9% 2%
Indiainfoline 0.8% 0.5%
Zeebusiness 0.8% 0.6%
Manoramaonline 0.7% 0.4%
MSN 0.6% 1%
NSE 0.5% 2%
Valueresearch 0.5% 0.4%
CNN 0.4% 1%
Ibnlive 0.4% 0.5%
Financialnews 0.3% 1%
Kotaksecurities 0.2% 0.6%
5Paisa 0.1% 0.1%
Capitalmarket 0.1% 0.2%
Reliancemoney 0.1% 0.3%
Karvey 0.1% 0.2%
BBC 0.1% 0.8%
Equitymaster 0.0% 0.4%
Others 13% 14%
135
Table 58: Preferred website for cinema
Website Language Users All Users
Sample Base 904 6,883
Google 12% 9%
Yahoo 9% 11%
Bollywood 6% 5%
Tamilcinemas 5% 3%
Cinema 4% 4%
Indiafm 4% 5%
Rediff 4% 5%
Santabanta 3% 3%
Indiaglitz 3% 2%
Indiatimes 3% 3%
Imdb 3% 2%
Sify 2% 2%
Movies 2% 3%
Thecinema 2% 1%
PVR Cinemas 1% 5%
Filmfare 1% 0.6%
Idlebrain 1% 2%
Starmovies 1% 0.4%
Chitraloka 1% 0.4%
Andhravilas 1% 0.7%
Funcinemas 1% 2%
Hollywood 1% 0.5%
Galatta 0.9% 0.8%
Youtube 0.9% 1%
Inox 0.8% 1%
Smashits 0.8% 0.4%
Timesofindia 0.7% 0.4%
Malayalamcinema 0.7% 0.4%
Cinemax 0.6% 0.7%
Indya 0.6% 0.8%
Raaga 0.6% 1%
Zeecinemas 0.6% 1%
NDTV 0.5% 0.4%
Indiancinema 0.4% 1%
MSN 0.4% 0.9%
Satyamcinema 0.4% 0.9%
Adlabs 0.3% 0.9%
Sonypictures 0.3% 0.2%
Prasad2 0.3% 0.3%
Cinesouth 0.2% 0.5%
Teluguone 0.1% 0.7%
Yashrajfilms 0.0% 0.3%
Musicindiaonline 0.0% 0.5%
Glamsham 0.0% 0.2%
Funmala 0.0% 0.3%
Others 19% 16%
136
Table 59: Preferred website for online share/stock trading
Website Language Users All Users
Sample Base 185 1,558
ICICI Direct 34% 36%
Sherkhan 21% 22%
Religare 9% 4%
Geojit 4% 2%
Kotaksecurities 3% 4%
Indiabulls 3% 7%
hdfcsec 3% 2%
5Paisa 3% 3%
NSE 2% 3%
BSE 2% 3%
Reliancemoney 1% 1%
Angeltrade 0.7% 0.5%
Karvy 0.0% 0.5%
Others 14% 13%
137
Table 60: Preferred website for games
Website Language Users All Users
Sample Base 895 7,383
Yahoo 21% 18%
Zapak 18% 17%
Google 12% 9%
Games 7% 7%
Indiagames 4% 3%
Rediff 4% 3%
Contest2Win 3% 3%
Easports 2% 1%
Miniclip 2% 4%
Onlinegames 1% 2%
Hungama 1% 0.6%
Download 0.8% 1%
Indiatimes 0.8% 2%
MSN 0.7% 2%
Cricinfo 0.5% 1%
Funmaza 0.5% 0.5%
Sports 0.5% 0.4%
Playgames 0.5% 0.3%
Cartoonnetwork 0.4% 0.6%
Freeonlinegames 0.4% 0.7%
Stickcricket 0.4% 0.4%
Gamesworld 0.4% 0.3%
Bigfishgames 0.4% 0.8%
Funtoosh 0.3% 0.4%
Gamehouse 0.3% 0.4%
Sify 0.3% 0.7%
Santabanta 0.3% 0.4%
Games2win 0.3% 1%
Freegames 0.1% 0.6%
Gamezone 0.1% 0.2%
Realarcade 0.1% 0.5%
Toondisneyindia 0.1% 0.2%
Gamespot 0.0% 0.4%
Gamesonline 0.0% 0.4%
Arcade 0.0% 0.2%
Others 17% 17%
138
Table 61: Preferred website for online shopping
Website Language Users All Users
Sample Base 889 7,261
Rediff 28% 25%
Ebay 28% 34%
Google 11% 8%
Yahoo 8% 7%
Indiatimes 5% 7%
Futurebazaar 4% 6%
Amazon 3% 0.9%
Sify 2% 2%
Indiaplaza 1% 1%
Shopping 0.8% 2%
Onlineshopping 0.7% 1%
MSN 0.5% 0.7%
Timesofindia 0.3% 0.3%
Others 7% 6%
139
Table 62: Preferred website for online news
Website Language Users All Users
Sample Base 1,095 8,509
Yahoo 13% 14%
Google 11% 9%
NDTV 8% 12%
Rediff 8% 10%
Indiatimes 6% 7%
Manoramaonline 6% 3%
Eenadu 5% 2%
BBC 4% 5%
Jagran 3% 1%
Sify 3% 2%
Thehindu 3% 2%
Aajtak 3% 5%
Timesofindia 2% 3%
Dinamalar 2% 0.9%
Ibnlive 2% 3%
MSN 2% 3%
CNN 2% 3%
Esakal 0.9% 0.3%
Hindustantimes 0.7% 0.7%
Zeenews 0.6% 2%
Economictimes 0.5% 0.4%
Times 0.5% 0.6%
Starnews 0.4% 0.7%
Moneycontrol 0.4% 0.5%
Midday 0.3% 0.2%
Hinduonnet 0.2% 0.3%
Webduniya 0.2% 0.1%
CNBC 0.1% 1%
DD News 0.1% 0.6%
TV9 0.0% 0.9%
Others 12% 9%
140
Table 63: Preferred website for friendship/dating
Website Language Users All Users
Sample Base 850 7,084
Orkut 30% 36%
Yahoo 23% 23%
Google 13% 8%
Rediff 7% 7%
Fropper 3% 3%
Adultfriendfinder 2% 2%
Indiatimes 2% 2%
Tagged 2% 1%
MSN 2% 1%
Friendfinder 1% 2%
Date 1% 2%
Desimartini 1% 0.5%
Friends 0.8% 1%
Hi5 0.7% 2%
Sify 0.7% 0.5%
Friendship 0.6% 0.9%
Match 0.5% 0.2%
Batchmates 0.3% 0.4%
Friendster 0.0% 0.3%
Others 11% 9%
141
Table 64: Preferred website for music
Website Language Users All Users
Sample Base 980 8,142
Raaga 22% 22%
Google 10% 7%
Yahoo 10% 10%
Cooltoad 5% 5%
Musicindiaonline 4% 4%
Rediff 3% 3%
Youtube 3% 2%
Tamilsongs 3% 2%
Mp3 3% 3%
Music 2% 4%
123music 2% 0.8%
Smashits 2% 2%
Songs 2% 1%
Andhravilas 2% 0.9%
Musiconline 1% 0.7%
Mtv 1% 1%
Sify 1% 0.9%
Realplayer 1% 0.5%
Indiatimes 0.9% 1%
MSN 0.9% 0.5%
Tamilmp3world 0.9% 0.3%
Dishant 0.7% 1%
Papuyaar 0.7% 2%
Indiafm 0.6% 0.9%
Indianmusic 0.6% 0.5%
Okesite 0.6% 0.7%
Itunes 0.6% 0.4%
Downloads 0.5% 0.5%
Bollyexpress 0.5% 0.8%
Musicworld 0.4% 0.3%
Apniisp 0.3% 1%
Bollywoodmusic 0.3% 0.9%
Livewire 0.3% 1%
Mag4U 0.3% 0.4%
Pz10 0.3% 1%
Musicmazaa 0.3% 0.3%
Emusic 0.3% 0.9%
Bollyfm 0.2% 0.7%
Timesmusic 0.1% 0.4%
Telgusongs 0.1% 0.3%
Sonymusic 0.1% 0.2%
Radiomirchi 0.1% 0.3%
Funmaza 0.1% 0.7%
Desiweb 0.0% 0.1%
Desimusic 0.0% 0.3%
Others 13% 13%
142
Table 65: Preferred info search engine - local language
Website Language Users All Users
Sample Base 633 3,853
Google 58% 74%
Guruji 6% 2%
Manoramaonline 4% 2%
Kerala 4% 1%
Webduniya 3% 1%
Webulagam 2% 0.8%
Eenadu 2% 1%
Khoj 2% 1%
Jagran 1% 0.5%
Chennaionline 0.3% 0.6%
MSN 0.0% 0.8%
Others 17% 15%
Table 66: Preferred website for real estate
Website Language Users All Users
Sample Base 693 5,129
Google 22% 17%
Yahoo 16% 14%
Realestates 9% 10%
99acres 8% 10%
Magicbricks 8% 14%
Rediff 6% 7%
Indiaproperty 5% 5%
Indiatimes 3% 2%
Property 2% 3%
Sulekha 2% 1%
Sify 2% 1%
Manoramaonline 0.9% 0.5%
Chennaionline 0.8% 0.4%
Realtor 0.4% 0.4%
MSN 0.4% 0.5%
NDTV 0.3% 0.3%
Keralarealestate 0.0% 0.3%
Indiabulls 0.0% 0.4%
Others 13% 12%
143
Table 67: Preferred info search engine - English
Website Language Users All Users
Sample Base 1,012 7,874
Google 74% 75%
Yahoo 10% 10%
Rediff 3% 2%
Dictionary 2% 1%
BBC 2% 0.5%
Wikipedia 2% 1%
English 2% 3%
MSN 1% 1%
Altavista 0.8% 0.3%
Sify 0.5% 0.4%
Indiatimes 0.5% 0.5%
Timesofindia 0.4% 0.3%
Others 4% 5%
Table 68: Preferred website for instant messaging
Website Language Users All Users
Sample Base 1,009 8,632
Yahoo 59% 63%
Google Talk 21% 14%
Rediffbol 10% 10%
Meebo 4% 1%
MSN 4% 5%
Orkut 0.8% 3%
Skype 0.6% 0.6%
AIM 0.4% 0.3%
Indiatimes 0.1% 0.4%
Others 1% 3%
144
Table 69: Preferred website for social networking/communities
Website Language Users All Users
Sample Base 642 5,227
Orkut 60% 64%
Yahoo 23% 16%
MSN 1% 1%
Tagged 0.8% 0.4%
Communities 0.7% 1%
Myspace 0.6% 0.6%
Ryze 0.4% 0.3%
Fropper 0.4% 0.4%
Bharatstudent 0.4% 0.4%
Linkedin 0.3% 0.3%
Hi5 0.2% 0.9%
Friends 0.1% 1%
Others 11% 14%
145
Table 70: Preferred website for astrology
Website Language Users All Users
Sample Base 808 6,357
Yahoo 18% 22%
Google 18% 11%
Astrology 15% 19%
Rediff 11% 9%
Indiatimes astrospeak 7% 8%
Astrogyan 3% 0.8%
Sify 2% 3%
Sarafreder 2% 3%
Astroindia 2% 0.5%
Indianastrology 2% 0.8%
Astrolife 2% 2%
MSN 1% 3%
Astroyogi 1% 0.8%
Webulagam 1% 0.4%
Webduniya 0.8% 0.6%
Santabanta 0.7% 0.7%
Manoramaonline 0.7% 0.4%
Astrologyzone 0.7% 0.4%
Astrocenter 0.7% 0.6%
Jagran 0.5% 0.2%
Timesofindia 0.3% 0.6%
Ganeshaspeaks 0.2% 0.3%
Bejandaruwalla 0.2% 0.6%
Ivillage 0.1% 0.8%
Indya 0.1% 0.5%
Cyberastro 0.1% 0.3%
Tarot 0.0% 0.3%
Paramdhaam 0.0% 0.5%
Kundli 0.0% 0.2%
Horoscope 0.0% 2%
Astroworld 0.0% 0.3%
Others 11% 9%
146
Table 71: Preferred website for online learning/education
Website Language Users All Users
Sample Base 818 6,571
Google 30% 34%
Yahoo 12% 10%
Wikipedia 7% 6%
W3schools 5% 2%
Rediff 4% 4%
Onlinelearning 2% 1%
Education 2% 3%
MSN 1% 1%
Pubmed 1% 0.5%
Microsoft 1% 0.9%
Dewsoftoverseas 1% 0.5%
Annauniversity 0.9% 0.8%
IGNOU 0.8% 1%
Howstuffworks 0.8% 0.6%
ICFAI 0.7% 1%
Britishcouncil 0.7% 0.4%
BBC 0.7% 0.5%
Learning 0.6% 0.5%
Ebizel 0.5% 1%
ICAI 0.4% 0.5%
Mit.edu 0.3% 0.2%
Indiatimes 0.3% 1%
CBSE 0.3% 1%
Symbiosis 0.2% 0.4%
Onlineeducation 0.2% 0.8%
Gurukul 0.2% 0.4%
Freshersworld 0.2% 0.5%
English 0.2% 0.2%
Worldwidelearn 0.1% 0.3%
NCERT 0.1% 0.3%
Goiit 0.1% 0.5%
Answers 0.1% 0.4%
Others 26% 24%
147
Table 72: Other language preferred for local content
Language Language Users All Users
Sample Base 1,388 1,388
Tamil 19% 19%
Hindi 19% 19%
Malayalam 15% 15%
Telugu 13% 13%
Marathi 12% 12%
Kannada 6% 6%
Bengali 6% 6%
Gujarati 3% 3%
Oriya 1% 1%
Konkani 0.8% 0.8%
Urdu 0.7% 0.7%
Punjabi 0.5% 0.5%
Assamese 0.1% 0.1%
Awadhi 0.1% 0.1%
Bhojpuri 0.1% 0.1%
Bodo 0.1% 0.1%
Kanauji 0.1% 0.1%
Maithili 0.1% 0.1%
Manipuri 0.1% 0.1%
Sanskrit 0.1% 0.1%
Tulu 0.1% 0.1%
Bundeli 0.0% 0.0%
Haryanvi 0.0% 0.0%
Kashmiri 0.0% 0.0%
Marwari 0.0% 0.0%
Santhali 0.0% 0.0%
Others 2% 2%
148
Table 73: Preferred blog sites
Blog Sites Language Users All Users
Sample Base 271 1,853
Google 27% 21%
Yahoo 18% 18%
Rediff 12% 10%
Blogger 9% 11%
Ibibo 9% 10%
Youtube 7% 2%
Blogspot 7% 11%
Hi5 4% 2%
Indiatimes 2% 2%
Mylot 2% 1%
Sulekha 1% 0.7%
MSN 0.8% 1%
Debonairblog 0.8% 2%
Myspace 0.7% 0.7%
Mouthshut 0.5% 1%
Tagged 0.4% 2%
TimesofIndia 0.2% 0.4%
Fropper 0.0% 0.3%
Monster 0.0% 0.2%
Others 1% 2%
149
Table 74: Most preferred TV channel
TV Channel Language Users All Users
Sample Base 1,263 12,631
Star Plus 9% 13%
Sun TV 8% 5%
Discovery 6% 7%
NDTV 5% 5%
Aajtak 5% 5%
Asianet 5% 1%
HBO 4% 4%
E TV 4% 1%
CNBC 4% 2%
Star Movies 3% 3%
Sony 3% 4%
CNN IBN 2% 2%
DD 1 2% 2%
Zee TV 2% 3%
Kairali TV 2% 0.3%
ESPN 2% 3%
Vijaya TV 2% 0.7%
Star One 2% 3%
Ten Sports 2% 3%
Zoom 2% 0.9%
Etv Kannada 1% 0.4%
National Geographic 1% 2%
Pogo 1% 0.9%
TV 9 1% 2%
Star News 1% 1%
Gemini 1% 0.9%
M TV 1% 3%
Sun Music 1% 0.8%
AXN 0.8% 1%
Cartoon Network 0.8% 1%
Sab TV 0.8% 1%
Travel & Living 0.8% 0.9%
Zee Marathi 0.8% 0.3%
Disney Channel 0.7% 0.6%
History Channel 0.7% 0.5%
Etv Marathi 0.6% 0.1%
Zee Music 0.6% 0.3%
Dd News 0.5% 0.3%
Raj TV 0.5% 0.0%
Set Max 0.5% 0.5%
SS Music 0.5% 0.4%
Star Sports 0.5% 0.8%
Animal Planet 0.4% 0.7%
Headlines Today 0.4% 0.2%
Star Gold 0.4% 0.2%
F TV 0.3% 0.5%
Star Anand 0.3% 0.1%
Teja TV 0.3% 0.1%
Udaya TV 0.3% 0.3%
Zee Business 0.3% 0.1%
Zee Cinema 0.3% 0.5%
Aawaz 0.2% 0.2%
Alfa Marathi 0.2% 0.1%
150
Any Music Channel 0.2% 0.4%
Any News Channel 0.2% 0.4%
Any Sports Channel 0.2% 0.4%
BBC 0.2% 0.8%
Maa TV 0.2% 0.3%
Surya TV 0.2% 0.6%
Zee News 0.2% 0.4%
B4U 0.1% 0.1%
Sahara One 0.1% 0.4%
Star World 0.1% 2%
NDTV24*7 0.1% 0.3%
All Telugu 0.1% 0.0%
Times Now 0.1% 0.3%
India Vision 0.1% 0.1%
Ibnlive 0.1% 0.2%
Aditya 0.0% 0.0%
Animax 0.0% 0.2%
Any Movie Channel 0.0% 0.1%
Astha 0.0% 0.0%
ETC 0.0% 0.2%
Etv Bangla 0.0% 0.1%
God 0.0% 0.1%
India TV 0.0% 0.4%
Jaya TV 0.0% 0.1%
K TV 0.0% 0.0%
Sahara TV 0.0% 0.0%
Sanskar 0.0% 0.0%
V Channel 0.0% 0.3%
Vh1 0.0% 0.4%
Zee Café 0.0% 0.1%
Zee English 0.0% 0.0%
Zee Studio 0.0% 0.0%
NDTV Profit 0.0% 0.5%
Star Utsav 0.0% 0.1%
MH1 0.0% 0.2%
Hungama TV 0.0% 0.1%
Jetix 0.0% 0.2%
Nick 0.0% 0.0%
Sahara Samay 0.0% 0.0%
Smile TV 0.0% 0.0%
Zee Bangla 0.0% 0.0%
Akasha Bangla 0.0% 0.0%
Peace TV 0.0% 0.0%
Hall Mark 0.0% 0.1%
Local 0.0% 0.1%
Kiran TV 0.0% 0.1%
Zee Primier 0.0% 0.0%
Set Pix 0.0% 0.0%
Win Cable 0.0% 0.0%
Others 2% 1%
151
Table 75: Most preferred newspaper
Newspaper Language Users All Users
Sample Base 1,258 12,762
The Times of India 23% 35%
The Hindu 22% 18%
Eenadu 4% 3%
Dinamalar 4% 1%
The Hindustan Times 4% 6%
Indian Express 3% 3%
Malyalam Manorama 3% 2%
Deccan Chronicle 2% 4%
Dainik Jagran 2% 2%
Deccan Herald 2% 1%
Dainik Bhaskar 2% 2%
Mathrubhumi 2% 0.6%
Kerala Kaumudi 2% 0.2%
Vijay Karnataka 2% 1%
The Telegraph 2% 3%
Gujrat Samachar 2% 1%
The Economic Times 2% 2%
Dinakaran 1% 0.4%
Sakal 1% 0.6%
Loksatta 1% 0.4%
The Tribune 1% 2%
Mumbai Mirror 1% 0.9%
Daily Thanthi 1% 0.6%
Gulf News 0.9% 0.1%
Mid Day 0.9% 1%
Lokmat 0.8% 0.6%
Punjab Kesari 0.8% 0.3%
Nai Dunia 0.8% 0.2%
Anand Bazar Patrika 0.7% 0.8%
Maharashtra Times 0.7% 0.2%
DNA 0.6% 1%
Prajavani 0.6% 0.3%
Amar Ujala 0.4% 0.5%
Kannada praba 0.4% 0.1%
Nav Hindi Times 0.4% 0.4%
Andhra Jyoti 0.3% 0.1%
Nav Bharat Times 0.3% 0.3%
Rajasthan Patrika 0.3% 0.5%
Vartha 0.3% 0.1%
Janshakti 0.3% 0.0%
Business Line 0.2% 0.3%
Business Standard 0.2% 0.1%
Pudhari 0.2% 0.0%
Sandesh 0.2% 0.4%
The Statesman 0.2% 0.2%
Udayavani 0.2% 0.1%
Dinamani 0.1% 0.1%
152
Divya Bhaskar 0.1% 0.5%
Free Press Journal 0.1% 0.0%
Hitvada 0.1% 0.2%
Mumbai Samachar 0.1% 0.1%
Samaj 0.1% 0.1%
Vartaman 0.1% 0.0%
Asian Age 0.0% 0.0%
Dharitri 0.0% 0.1%
Employment News 0.0% 0.0%
Financial Express 0.0% 0.0%
Jansatta 0.0% 0.0%
Madhyamum 0.0% 0.0%
Prabhat Khabar 0.0% 0.1%
Rashtriya Sahara 0.0% 0.0%
Saamna 0.0% 0.1%
Sambad 0.0% 0.1%
Sanmarg 0.0% 0.0%
Siasat 0.0% 0.0%
The Pioneer 0.0% 0.0%
Tarun Bharat (Marathi) 0.0% 0.0%
india Today 0.0% 0.0%
Pratidin (Local) 0.0% 0.1%
Bangalore Times 0.0% 0.1%
Aaj Kal 0.0% 0.0%
Vijaya Times 0.0% 0.3%
Inquilab 0.0% 0.0%
Greater Kashmir 0.0% 0.0%
Sambad 0.0% 0.0%
Mint 0.0% 0.0%
Others 0.7% 0.8%
153
Table 76: Most preferred magazine
Magazine Language Users All Users
Sample Base 1,113 10,515
India Today 26% 23%
Reader's Digest 6% 7%
The Week 6% 5%
Ananda Vikatan 3% 1%
Outlook 3% 4%
Kumudham 3% 1%
Sports Star 3% 4%
Digit 2% 3%
Competition Success Review 2% 1%
Film Fare 2% 3%
Business Today 2% 2%
Business World 2% 2%
Autocar India 2% 2%
Swathi 2% 2%
Chip 2% 2%
Sudha 2% 0.3%
Electronics For You 1% 1%
Grihshobha 1% 0.9%
PC Quest 1% 0.6%
Femina 1% 4%
Women's Era 1% 2%
Star Dust 1% 2%
Vanita 1% 1%
National Geographic 1% 0.6%
Science Reporter 1% 0.6%
Today 0.9% 0.5%
India Times 0.8% 0.8%
Business India 0.7% 0.7%
Manorama 0.7% 0.2%
Aha Zindagi 0.6% 0.2%
Business & Economy 0.6% 0.5%
Fortune India 0.6% 0.7%
Time 0.6% 0.6%
Chitralekha 0.5% 0.7%
Junior Vikatan 0.5% 0.2%
Computers Today 0.4% 0.7%
Desh 0.4% 0.2%
Developer IQ 0.4% 0.0%
Sarita 0.4% 0.2%
Nirogadhaam 0.4% 0.1%
Aval Vikatan 0.3% 0.2%
Chronicle 0.3% 0.2%
Cosmopolitan 0.3% 0.8%
Cricket Samrat 0.3% 0.6%
Grihlakshmi 0.3% 0.0%
Playboy 0.3% 0.3%
Safari 0.3% 0.3%
154
Sananda 0.3% 0.3%
Animation Reporter 0.3% 0.1%
Brunch 0.2% 0.3%
Business Week 0.2% 0.3%
Champak 0.2% 0.1%
Cineblitz 0.2% 0.2%
Dalal Street 0.2% 0.3%
Data Quest 0.2% 0.2%
Outlook Money 0.2% 0.4%
Saptahik Sakal 0.2% 0.1%
Money life 0.2% 0.1%
Business Standard 0.2% 0.1%
Abhiyan 0.1% 0.2%
Anandamela 0.1% 0.2%
Debonair 0.1% 0.2%
Meri Saheli 0.1% 0.5%
Taranga 0.1% 0.2%
The Economist 0.1% 0.2%
Graphiti 0.1% 0.2%
Saptahik Bartaman 0.1% 0.1%
Wisdom 0.1% 0.7%
Andra Jyoti 0.1% 0.1%
Anandalok 0.0% 0.0%
Auto India 0.0% 0.1%
Better Photography 0.0% 0.1%
Business Times 0.0% 0.0%
Buzz 0.0% 0.1%
Capital Market 0.0% 0.2%
Deccan Chronicle 0.0% 0.1%
Elle 0.0% 0.1%
Frontline 0.0% 0.1%
Gladrags 0.0% 0.3%
Good House Keeping 0.0% 0.3%
Health 0.0% 0.5%
Inside Outside 0.0% 0.3%
Kadambini 0.0% 0.0%
Linux For You 0.0% 0.2%
Lokprabha 0.0% 0.1%
Mathrubhumi 0.0% 0.0%
Maxim 0.0% 0.2%
Outlook Traveller 0.0% 0.0%
Overdrive 0.0% 0.6%
Pratiyogita Darpan 0.0% 0.0%
Saras Salil 0.0% 0.1%
Savvy 0.0% 0.1%
Society 0.0% 0.1%
Top Gear 0.0% 0.1%
Living Digital 0.0% 0.1%
Saheli 0.0% 0.0%
PC World 0.0% 0.3%
Sakhi 0.0% 0.0%
155
Mans World 0.0% 0.0%
Chandamama 0.0% 0.1%
Kurukshetra 0.0% 0.0%
Automobiles 0.0% 0.1%
Auto World 0.0% 0.0%
Bikes 0.0% 0.1%
Economical Times 0.0% 0.0%
Others 9% 7%
Table 77: Most preferred radio channel
Radio Channel Language Users All Users
Sample Base 845 8,205
Radio Mirchi 38% 38%
AIR 14% 11%
Red FM 11% 12%
Suryan FM 10% 6%
Radio City 7% 11%
Big FM 6% 5%
AIR FM RAINBOW 5% 4%
AIR FM GOLD 5% 5%
BBC 2% 1%
World Space 1% 2%
Fever FM 0.6% 3%
Power FM 0.3% 0.8%
Amar FM 0.3% 0.3%
Go FM 0.2% 0.8%
Hum FM 0.0% 0.0%
Others 0.9% 1%
Internet Users in Local Language Study - 2007
Internet Users in Local Language Study - 2007
Internet Users in Local Language Study - 2007
Internet Users in Local Language Study - 2007
Internet Users in Local Language Study - 2007
Internet Users in Local Language Study - 2007
Internet Users in Local Language Study - 2007
Internet Users in Local Language Study - 2007
Internet Users in Local Language Study - 2007
Internet Users in Local Language Study - 2007
Internet Users in Local Language Study - 2007
Internet Users in Local Language Study - 2007
Internet Users in Local Language Study - 2007
Internet Users in Local Language Study - 2007
Internet Users in Local Language Study - 2007

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Internet Users in Local Language Study - 2007

  • 1.
  • 2. 2 India Online 2007 Local Language Content Users Report
  • 4. 4
  • 5. Table of Content India Online 2007 ......................................................... 1 India Online 2007 Reports............................................... 3 Methodology............................................................... 5 Executive Summary .....................................................10 Key Findings ..............................................................12 Detail Findings Popularity of the Activity ..............................................23 Local Language Content Specific Usage .............................24 Demographic Profile of Local Language Content Users ...........28 Socio-Economic Profile .................................................35 Economic Profile.........................................................40 Net Usage Status.........................................................45 Net Usage Dynamics.....................................................51 Preferred Net Activities ................................................65 Most Used Websites .....................................................78 Most Used Offline Media Brands.......................................97 Response to Online Marketing Stimuli.............................. 101 Offline Brands Recalled .............................................. 102 Segment Wise Detailed Tables ...................................... 103 Appendix ................................................................ 162
  • 6. 6
  • 7. India Online 2007 1 India Online 2007 The India Online 2007 study is not just an annual update over the previous year's India Online 2006 study but rather a continuation of JuxtConsult’s efforts to keep improving the quality of the study every year. The improvements made in the study this year not only involve further strengthening of the research methodology but also enhancing the coverage of the information, especially in the emerging areas of internet usage in the country like blogging, social networking and language website usage. Accordingly the India Online 2007 set of reports will not only provide you the most recent estimates on the Internet user-ship, its growth and penetration in India but will also give you an 'insightful' understanding of the current net usage behavior and preferences of various kinds of online Indians. Like in the year 2006, JuxtConsult conducted two large-scale 'primary' surveys, one offline and one online to complete the study this year as well. However, the sample size for the 'land' survey (which is used to estimate the size of internet using population in urban India) was almost doubled this year to further improve the coverage among the various population strata in urban India. The land survey, conducted during April 2007, covered 10,000 households across 31 cities of various sizes across all the four regions of the country. The 'online' survey was conducted among 3 of the most popular and generic portals in Indian with the focus on capturing the in-depth net usage behaviors and preferences of online Indians. This survey was conducted by JuxtConsult between April-May 2007 and over 14,200 in- depth and usable responses were collected and analyzed for final reporting. There is one key difference in the study this year compared to the last year. To make our findings more representative of the entire urban online population and not just the Internet users who are more likely to respond to online surveys, this year we have ‘linked’ the findings of our online survey with the findings of our land survey. This was done by deriving appropriate individual level ‘weights’ for Internet users from the land survey and then applying them to the data of the online survey. The key information included in the various reports cover the demographic and socio-economic profiles of the net users, their ownership of household assets, the source and place of their access to internet, net usage dynamics, preferred online activities, website preferences for over 20 key online activities, online buying behavior and spends, response to online marketing stimuli, offline media preferences, and much more.
  • 8. Local Language Content Users 2 In sum, what you get in India Online 2007 you are unlikely to get elsewhere: Highly credible latest estimate of internet using population in urban India Key insights on various aspects of internet usage in India An understanding of online Indians as 'consumers' and not just as faceless net users How to reach these online consumers on the net, as well as through the offline mediums Preferred 'user shares' of key online brands in 21 different online activity categories
  • 9. India Online 2007 3 India Online 2007 Reports Main Report Overall Status and Usage of Internet in India User Segment Supplementary Reports Women on the net Youth on the net (teenagers and young adults) Net users by their socio-economic (SEC) profile Students on the net Corporate employees on the net IT professionals on the net Heavy Online Spenders on the net Bloggers on the net Car owners on the net Two-wheeler owners on the net Mobile phone owners on the net Credit card owners on the net Net users by place of access (homes, place of work, cyber cafes) Net users by type of connection (broadband, dial-up) Net users by town population size (10 lakhs plus, 5-10 lakhs, 1-5 lakhs, Below 1 lakh) Net users by town market size (metros, urban uptowns, emerging towns, others) Net users as financial investors Vernacular language net users Category Supplementary Reports: (comparative profiling of top 5 websites) Online shopping Emailing Job search Matrimony Info search - English Info Search - Local language Online travel Social networking/communities Friendship / dating Online news Financial info/news Online share trading Cinema content Sports content
  • 10. Local Language Content Users 4 Online music Online games Online real estate Mobile content download Astrology Online learning/education Note - All supplement reports are subject to sufficiency of sample responses. Demographic segment wise details by gender, age, SEC classification, region and place of net access are included in each of the reports as appendix tables.
  • 11. India Online 2007 5 Methodology In order to derive highly robust and authentic estimates of the current user-ship of Internet in India, and draw out a truly representative internet usage behavior patterns, we at JuxtConsult keep improving and refining our research methodology for the India Online study every year. In 2007, we have again brought in two significant improvements: We have increased our land survey sample base to 10,000 (from 5,500 last year) and the coverage of the number of cities to 31 (from 21 last year). The distribution of these 31 cities continues to be well spread across the 4 regions of the country. But more importantly, in terms of coverage of towns by their population size, we dug deeper this year and covered all town classes that have population of 20,000 individuals and above. Further, to better capture the internet usage across all types of socio-economic classes (SEC) in urban Indian, we allocated equal sample quota among the 5 broad socio-economic classes A, B, C, D and E across various zones within a town, and then across the town classes and regions. To correct for and put back the real representation of the socio-economic classes (and not equal representation) during the data processing stage, we incorporated the appropriate SEC 'weights' derived from the actual urban population statistics from authentic govt. Sources (National Sample Survey Organization and Census of India). These two refinements in the sampling methodology ensured that this year we get an even better representation of various types of internet users in urban India. Like last year, this year again we conducted both a land survey and an online survey separately, with the focus of the land survey being on estimating the size of the internet using population in urban India, and that of the online survey on capturing the net usage behavior and preference patterns. The two surveys had some common questions on demographic profiles and net usage behavior to help us link up the two sets of data at the processing stage. The Land Survey The objective of the land survey was two fold. First, to help us estimate the internet user-ship in urban India, as with a land survey we could cover both the user and non-user population of the internet in a representative way. The other objective was to derive relevant demographic 'multipliers' from this survey which could then be applied to the internet usage data collected in the online survey. The use of these 'individual' level multipliers helped us make the online survey findings 'representative' of the entire urban online population and not just of those who are more likely to fill up an online surveys (because of factors like convenience of access, regularity of usage,
  • 12. Local Language Content Users 6 attractiveness of the incentive prize offered for filling the survey, etc.). The land survey undertaken this year was again a household level survey across 10,000 households in 31 cities spread across all regions of India. The survey was conducted and completed between mid-April to early-May 2007. Care was taken that all relevant classes of towns with population size of over 20,000 individuals were covered and surveyed across each of the 4 regions of the country. Within a city, 5 geographical locations were chosen, one each in the north, south, east, west and central parts of the city. From each location within a city an equal number of households from the five socio-economic classes A, B, C, D, and E were surveyed. The cities where the land surveys were conducted and the size of the sample data collected from each of these cities are as follows: Table 1: Detailed Sample Base Distribution of the Land Survey Region City/ Town City Class Sample Size City Class Delhi 10 lakh + 401 10 lakh + Kanpur (UP) 10 lakh + 297 10 lakh + Ludhiana (Pun) 10 lakh + 302 10 lakh + Patna (Bih) 10 lakh + 303 10 lakh + Allahabad (UP) 5 lakh – 10 lakh 298 10 lakh + Ajmer (UP) 1 lakh – 5 lakh 314 10 lakh + Bhadohi (UP) 50 K – 1 lakh 299 5 lakh - 10 lakh Muradnagar (UP) 50 K – 1 lakh 300 5 lakh - 10 lakh North Sohna (Har) 20 K – 50 K 307 5 lakh - 10 lakh Mumbai (Mah) 10 lakh + 399 5 lakh - 10 lakh Ahmedabad (Guj) 10 lakh + 404 5 lakh - 10 lakh Pune (Mah) 10 lakh + 300 5 lakh - 10 lakh Rajkot (Guj) 5 lakh - 10 lakh 301 1 lakh – 5 lakh Dewas (MP) 1 lakh - 5 lakh 303 1 lakh – 5 lakh Hinganghat (Mah) 50 K - 1 lakh 307 1 lakh – 5 lakh Mhowgaon (MP) 20 K - 50 K 296 1 lakh – 5 lakh West Katol (Mah) 20 K - 50 K 276 1 lakh – 5 lakh Kolkata (WB) 10 lakh + 398 1 lakh – 5 lakh Guwahati (Ass) 5 lakh – 10 lakh 299 50 K – 1 lakh Bhubneshwar (Ori) 5 lakh – 10 lakh 303 50 K – 1 lakh Raniganj (WB) 1 lakh – 5 lakh 300 50 K – 1 lakh Bhatapara (Chat) 50 K – 1 lakh 252 50 K – 1 lakh East Champa (Chat) 20 K – 50 K 292 50 K – 1 lakh Chennai (TN) 10 lakh + 407 50 K – 1 lakh Bangalore (Kar) 10 lakh + 406 20 K - 50 K Hyderabad (AP) 10 lakh + 410 20 K - 50 K Mysore (Kar) 5 lakh – 10 lakh 329 20 K - 50 K Kozhikode (Ker) 1 lakh – 5 lakh 300 20 K - 50 K Nellore (AP) 1 lakh – 5 lakh 300 20 K - 50 K Cheruvannur (Ker) 50 K – 1 lakh 294 20 K - 50 K South Edapaddi (TN) 20 K – 50 K 305 20 K - 50 K Total (31) - - 10002 Total (31) Base: 9,999
  • 13. India Online 2007 7 To check for both the 'regular' as well as 'occasional' usage of the Internet, at each of the 10,000 households contacted it was queried: If any member of the household use the Internet 'at all' from anywhere (home or any location outside)? And If any member of the household use the Internet ‘at least once a month’ from anywhere (home or any location outside)? Some further questions related to the specifics of demographic profile of the head of the household, their knowledge of English, computer usage, and asset ownership of the household were also asked from the respondent. The usage of computer and Internet was separately checked for each member of the household from the respondent. The above information about the head of the household, especially their education and occupation profile (thereby identifying their socio- economic or SEC classification) together with the town size class and region were used to link up to the similar authentic Government of India data to estimate the Internet user-ship as well as to generate the appropriate 'multipliers' that were to be applied to the data collected from the online survey. The Online Survey The online survey was used to collect the in-depth information on internet usage patterns and other media usage patterns among the various types of net users. This was done through a 'large-scale' online survey conducted between end-April to mid-May 2007 among the users of three of the biggest and most generic portals in India, namely Yahoo, Rediff and Google. On one end, the email properties of Yahoo, Rediff and Google (Gmail) were used through online survey campaigns to target the widest possible base on internet users in a random manner and collect responses (as these three email portals together cover almost all email users with a personal email id in the country). At the same time, to cover for whatever may have got missed out in these survey campaigns on email portals, a parallel 'contextual search' based survey ad campaign was run using Google AdSense. All the survey campaigns were paid for and officially run by these portals among their users. The overall online survey campaign used a combination of banner ads, e-mailers and contextual search ads through these portals. The online survey was conducted using an e-questionnaire segmented into three sections. The questionnaire was pre-tested and timed to take approximately 15-20 minutes for a respondent to complete depending on the speed of comprehension and answering of the questions. The questionnaire was structured and designed to reduce the level of 'respondent fatigue' to an extent that was practically possible.
  • 14. Local Language Content Users 8 In this year's study, the information area coverage (in the online questionnaire) was also enhanced and fine tuned somewhat to keep abreast with the changing and evolving Indian online space: The net usage behavior and preferences of new phenomena like blogging, social networking and language content checking were included. In terms of capturing website preferences, 6 more online activity categories were included this year to take their coverage to 21. The new categories added were instant messaging, real estate, online info search engine in local languages, astrology, online share trading and online learning/education. The question about 'blogging' was fine tuned to segregate usage behavior between only reading blogs, posting comments on blogs and having a blog site of one's own. In the online questionnaire, a response format of 'clicking' a single or multiple options among the various given options was used for most questions. For each of these questions it was also possible for a respondent to answer 'none' or 'any other'. However, wherever the respondents were asked to give preferences for websites or brand names, only a text box was provided for them to type the name on their own (or type 'none' if not applicable). This was done to ensure that all such recall and actual usage preference responses were solicited 'unprompted'. Further, to enlist complete and sincere responses, an incentive of a significant cash prize was also announced for one selected respondent to be given at the end of the survey. Over 26,000 unduplicated and clean responses were collected from the online survey campaign in about 31/2 weeks time. Of these, all 26,000 responses were complete on user profiles and their net usage behavior information. Around 14,200 responses were complete in all aspects, including various online activities undertaken and website preferences. Thus, the responses from the three sections of the online survey have different valid sample bases and have been reported accordingly. All the usable responses after data cleaning were then collated, crosschecked and processed for tabulation and analysis. While doing the tabulation, any errors and spelling mistakes in typing of the brand names, etc. By the respondents were carefully checked and corrected. Finally, the appropriate weights (multipliers) as derived from the land survey were incorporated into the usable online survey responses to make them more 'representative' of the entire urban online population. Further, for questions that asked for preferred websites names, to remove the possible 'source' bias towards any specific generic portal among the three generic portals used, an 'equalization' correction factor was also incorporated.
  • 15. India Online 2007 9 The net result was the compilation of the latest, highly authentic and representative database on the Internet habits and website preferences of online Indians. This database was then used for making 'insightful' analysis and conclusions as contained in the various reports of the India Online 2007 study. Last but not least, in this year's reports we have brought in the presentation of the 'changes' in the usage behavior and preferences vis- à-vis the last year. Wherever relevant, these changes have been presented graphically along with all the current year's data charts, graphs and tables. Note - Because of a deeper and more robust coverage of internet usage among the smaller towns (down to 20,000 population town classes), and among all the socio-economic classes in this year's land survey, there is likely to be an element of 'correction' seen in this year's data (as compared to the previous year's). These corrections are likely to be more visible in some of the demographic, socio-economic and economic profile of online Indians. The correction factor may also apply, though assumedly not to the same degree, to the current year's data on net usage behavior and website preferences.
  • 16. Local Language Content Users 10 Executive Summary There is a huge ‘mismatch’ between potential demand and supply of local language content. Against 60% of all regular online Indians ‘preferring’ to read in local Indian languages, only 12% actually check local language content online. It indicates low overall ‘relevance’ and ‘value’ of the existing local language content on the net. The yawning gap is largely because of the absence of ‘language’ equivalents of popular online content areas like job search, email and IM, info search, online travel booking, shopping, music, e-greetings, social networking / dating / matrimonial search, etc. However, as 1 in 3 local language content user indicates ‘English’ as their most preferred language of reading, it appears that the existing online local language content is satisfying some ‘additional content’ needs of even those who can possibly check all kinds of online content in English anyways. And this need largely appears to be in the area of ‘local news’, as at least 40% of the preferred usage of local language websites fall in the genre of ‘regional news’. The current local language content user base is coming significantly more from South India. South Indians comprise almost 52% of the entire segment user base (against a much lower 40% share among all Internet users). At the language level, Tamil tops in the usage of local language web content (along with Hindi) with 19% usage share. Local language content users do not necessarily come more from smaller towns. Their distribution across town classes follows the overall trend for Internet users. Metros and urban uptowns account for over 52% of this segment, while emerging and smaller towns account for the balance 48%. The demographic profile of the local language content user varies subtly from the regular Internet user. The overall ‘caricature’ that emerges is of a slightly older, better educated, upper/middle class Internet user who is the head of the household more often than not. They are the more ‘seasoned’ internet users. 73% of the local language content users have over 2 years of Internet usage experience (against 63% among all internet users). They are not only the more ‘frequent’ users of the net but also show noticeably higher proportions of ‘heavy’ internet users amongst them (those who are online for over 2 hours per day). They ‘search’ and ‘check’ information on the net significantly more. Compared to all internet users, local language content users search and check ‘personal interest’ information significantly more. Online activities such as checking sports, news, real estate info, social
  • 17. India Online 2007 11 networking and instant messaging are relatively more popular among them. However, it is the availability of ‘interactive’ online content (like emailing, messaging/chatting, social networking /communities and blogging) in local languages that is more likely to open the ‘floodgates’ for sizeable usage of online local language content in India. Local language content users are relatively more ‘responsive’ to online marketing stimuli. Over 4-in-5 local language content users (81%) have responded to at least one online marketing stimulus (against 73% of all internet users). Google has a relatively stronger standing in this segment. Google has a strong grip on this online segment with leadership position at not only the overall website salience and usage level, but also for 8 of the popular online activities. In comparison, Yahoo leads only in 5 categories (against 7 categories that it leads among the overall net user level).
  • 18. Local Language Content Users 12 Key Findings There is a huge ‘mismatch’ between potential demand and supply of online local language content While 60% of all regular online Indians say that they ‘prefer’ to read in local Indian languages and not English, only 12% of all regular online Indians actually check local language content online. In number terms it means that on a ‘potential base’ of almost 15 million, only 3 million online Indians check local language content on the net. It clearly indicates that though there is a huge potential that a ‘sitting’ existing online Indians user base offers, the ground level conversion is an abysmal 20% (3 out of 15 million). And as the balance 12 million are already on the net (and most on a daily basis), checking English content despite being relatively less comfortable doing so, the dearth and low ‘relevance’ and ‘value’ of the existing local language content stares point-blank on the online content provider’s face. It appears that the local language preferring online Indians still await the popular (and may be more relevant) online content like job search, email and IM, info search, online travel booking, shopping, music, e- greetings, social networking / dating / matrimonial search, etc. to ‘happen’ in their language some day. Ironically, the lack of ‘interactivity’ of this ‘interactive’ medium in local Indian languages, if not corrected in time, may prove to be its nemesis in the soon-to-be most populous country in the world. Further, a careful look at the popular ‘websites’ that are being used to check local language content currently also reveal this lacuna. Other than the top 3 generic portals which have some multi-lingual content (Google, Yahoo and Rediff), most of the other popular websites come from the genre of online versions of ‘regional news media’. While 40% of local language content users cite these ‘e-news portals’ as their most preferred local language website, only 22% cite the 3 above mentioned generic portals. _______________________________________ 1 Though the usage of language content on the net was also checked in the 2006 survey, it was done as a single question as one among the various online activities undertaken by the online Indians. In contrast, the possible usage of language content, and the preferred websites to do so, was probed more deeply this year. Due to somewhat different phrasing of the questions in the two years, the responses got also differ noticeably. We have therefore, avoided to compare the language content usage this year vis-à-vis the last year as it would not be appropriate to do so.
  • 19. India Online 2007 13 Finally, a look at the wish list of the ‘desired’ online content in local Indian language among both the existing and prospective users also indicates the huge potential (and the opportunity in waiting) for those who may wish to take a lead in this direction: Table 2: Desired online activities in Indian languages Online activities desired in Local Indian Languages Existing Local Language Content Users All Internet Users Sample Base 1,388 14,253 Email 71% 61% Chatting 50% 46% Entertainment 58% 45% Search information 45% 33% Online news 51% 31% Online learning / education 37% 31% Astrology 29% 23% Online shopping 22% 18% Travel related information 24% 16% Matrimony 18% 13% Blogs 18% 12% Not Interested in any of these activities 7% 21% The demand for local language content is ‘stronger’ among the online South Indians Over 1-in-2 local language content users (52%) belong to South India which is significantly higher than the share of this region among all Internet users (40%). On the other hand, North and East zones online Indians have a below average representation in the usage of local language content online. Table 3: Regional distribution of local languages content users Regions Existing Local Language Content Users All Internet Users Sample Base 1,388 14,253 North 15% 22% East 7% 12% South 52% 40% West 26% 26% The cities accounting for the bulk of this ‘southern skew’ in the user base of local language content are Chennai, Bangalore, Hyderabad and some mid-level and smaller southern towns such as Coimbatore, Thiruvananthapuram, Kochi, etc.
  • 20. Local Language Content Users 14 The southern skew in demand of local language web content is also reflected in the popularity of the ‘languages’ in which the content is sought. Tamil tops the chart (along with Hindi) with 19% usage share. Table 4: Popularity of ‘languages’ in the usage of local language content (Top 10) Language % of Local Language Content Users % of Preferred Language of Reading Sample Base 1,388 1,388 Tamil 19% 13% Hindi 19% 13% Malayalam 15% 8% Telugu 13% 9% Marathi 12% 8% Kannada 6% 5% Bengali 6% 4% Gujarati 3% 2% Oriya 1% 1% Konkani 1% 0% An interesting observation is that 1 in 3 of the local language content users (34%) are those who’s most preferred language of reading is ‘English’. Obviously then, the existing online local language content is satisfying some ‘additional content’ need of those who can check all possible content in English anyways. Local language content users do not necessarily come more from the smaller towns Though one would expect local language content users to come more from the smaller towns, it is not so. In fact, their distribution across various town classes (by market size) follows the overall trend for Internet users. Metros and urban uptowns account for over 52% of this segment, while emerging and smaller towns account for the balance 48%.
  • 21. India Online 2007 15 Table 5: Distribution of local languages content users by Town Class Town Class (by market size) Local Language Content Users All Internet Users Sample Base 1,388 14,253 Metro 38% 37% Urban uptowns 14% 14% Emerging Towns 18% 16% Others 30% 33% The demographic and socio-economic profile of local language content users varies in subtle nuances from all Internet users: They are relatively older. 25-45 yr olds constitute 57% of the segment as against 49% among all Internet users – this also explains the higher employment status among this segment. Given the ‘older male’ demographic characteristic of the local language content user, the proportion of ‘head’ of households is also notably higher among them at 56% compared to 47% among all Internet users. A slightly higher proportion of this segment is employed in the IT/ Software sector (27% versus 18% among all Internet users). The affluence levels appear to be a shade lower among local language content users – proportion with MHI (Monthly Household Income) of Rs 50,000+ is 11% versus 13% among all Internet users. Household Durables ownership is also just marginally lower. Interestingly, while the SEC distribution reveals a larger SEC ‘C’ base among this segment (29% versus 23% among all) – the share of lower secs (D and E) is below average. This segment also has a higher share of graduate + users (71% versus 64% among all Internet users). The overall ‘caricature’ that emerges of local language content users is of a slightly older, better educated, upper/middle class Internet user, with every second such user coming from South India. Local language content users are the relatively more ‘seasoned’ Internet users 73% of the local language content users have over 2 years of Internet experience and nearly half of them (47%) have been using the Internet for 5 years or more. Corresponding figures for all Internet users are much lower at 63% and 37% respectively. Other Internet related specifics such as place of access and type of connection follow the trend for all Internet users: Over 4-in-5 (83%) access Internet from their place of work, followed by nearly 3-in-5 who do so at home (58%).
  • 22. Local Language Content Users 16 Broadband remains the predominant type of connection at home (71%) and office (65%). This segment also shows a distinctly higher share of ‘heavy’ Internet users (those who are online for over 2 hour per day). They not only a show a proportionately higher ‘duration’ of net surfing from both home and place of work but also both during the weekdays and the weekends. The proportion of ‘heavier’ net usage is higher from place of work and accordingly during weekdays. Table 6: Duration of internet surfing per usage day Heavy Internet Users (2 hrs +) Proportion of Local Language Content Users Proportion of Preferred Language of Reading Sample Base 1,388 14,253 From Home 27% 22% From Place of Work 34% 29% During Weekday 49% 39% During Weekend 45% 41% Other salient aspects of this segment’s Internet usage are: At 60%, a higher proportion of local language content users who access the net from home do so more than once a day (against 51% of all net users). While the proportion of daily users (87%). On the other hand, 68% of local language content users access the net more than once a day from office (against 63% of all net users). The proportion of users who claim to access internet ‘throughout the day’ from both home and place of work is also noticeably higher among local language content users. Local language content users undertake information ‘searching’ and ‘checking’ activities significantly more Compared to all internet users, local language content users undertake info search and check personal interest information significantly more. Personal interest activities like checking sports, news, real estate info, social networking and instant messaging are relatively more popular among them.
  • 23. India Online 2007 17 Table 7: Online activities undertaken ‘relatively’ more by local language content users (Top 10) Online Activities % of Local Language Content Users Undertaking % of All Internet Users Undertaking Sample Base 1,388 14,253 Check sports 76% 57% Check news 79% 61% Matrimonial search 64% 48% Check financial info 61% 45% Educational / Learning material 63% 48% Check real estate info 51% 37% Astrology 60% 46% Social networking / communities 58% 44% Instant messaging 76% 62% Music 74% 60% However, in absolute terms it is still the ‘usually’ more popular online activities like emailing and job search that are also the most undertaken online activities by local language content users. Table 8: Most popular online activities among the local language content users (Top 10) Online Activities % of Local Language Content Users Undertaking % of All Internet Users Undertaking Sample Base 1,388 14,253 Emailing 96% 95% Job Search 81% 73% Check news 79% 61% Instant messaging 76% 62% Check Sports 76% 57% Music 74% 60% Online games 68% 54% E-greetings 64% 57% Mobile content (ring tones/ games) 64% 50% Matrimonial search 64% 48% Local language content users are relatively more ‘responsive’ to online marketing stimuli than other Internet users Over 4-in-5 local language content users (81%) have responded to at least one online marketing stimulus, against a much lower 73% of all internet users having done so.
  • 24. Local Language Content Users 18 Among the various stimuli, local language content users seem to be ‘relatively’ more responsive to sponsored search ad. 48% of them have clicked such an ad in the past as compared to only 37% of all internet users. This is in line with the fact that local language content users ‘search’ for information relatively more. However, at an absolute level, like the overall internet users, the local language content users also respond the most to ‘banner ads’ (at 52%).
  • 25. India Online 2007 19 Table 9: Response to online marketing stimuli Online Marketing Stimulus % of Local Language Content Users who Clicked % of All Internet Users who Clicked Sample Base 1,388 14,253 Banner ad 52% 47% Online contest 50% 43% Sponsored search ad 48% 37% Product/service e- mailer 18% 14% None of the above 19% 27% Google stands out as the most popular local language content website Though the language ‘e-news’ websites put together account for the ‘bulk’ of the local language website preferences, the 2 big ‘generic portals’ Google and Yahoo stand out as the most used local language content websites. Table 10: Preferred websites for checking local language content Website % of Local Language Content Users Using the Website Sample Base 1,388 Google 11.70% Yahoo 8.20% Malayalamanorama 7.0% Eenadu 6.80% Thinamalar 5.30% Webduniya 3.90% Marathiworld 3.70% Webulagam 3.60% Tamilcinema 3.50% Esakal 3.40% Keralakaumudi 2.80% Jagran 2.70% Rediff 2.50% Kannadaaudio 1.70% Anandabazaar 1.60% Dainikjagran 1.60% Banglalive 1.50% Mathrubhumi 1.40% Kumudam 1.30% Gujratsamachar 1.20% Amarujala 0.90% BBCHindi 0.70% Deepika 0.70%
  • 26. Local Language Content Users 20 Vaartha 0.70% Dailythanthi 0.60% Dinakaran 0.60% Thatskannada 0.60% Epatra 0.50% Bhaskar 0.50% Maharashtratimes 0.30% Others 18.50% In fact, Google is the most salient and most used website among the local language content users for English language content also. Table 11: Preferred websites for checking English content Website % of Local Language Content Users Using the Website % of All Internet Users Using the Website Sample Base 1,388 14,253 Google 33.10% 29.30% Yahoo 25.30% 26.60% Rediff 11.20% 10.90% Orkut 5.0% 7.90% Gmail 4.30% 3.90% Hotmail 1.30% 1.50% Indiatimes 0.90% 0.90% Moneycontrol 0.70% 0.50% Contest2win 0.70% 0.30% Naukri 0.60% 0.50%
  • 27. India Online 2007 21 Table 12: Most popular websites for specific online activities Online Activity Top Website % Local Language Content Users Prefer to Use % All Internet Users Prefer to Use Sample Base 1,388 14,253 Emailing Yahoo 49% 53% Instant Messaging Yahoo 59% 63% Info Search – English Google 74% 75% Info Search – Languages Google 58% 74% Job Search Naukri 38% 37% Online Travel IRCTC 17% 15% Online Shopping Rediff 28% 25% Online News Yahoo 13% 14% Financial News & Info Google 18% 13% Online Share Trading ICICI Direct 34% 36% Real Estate Info Google 22% 17% Matrimonial Search* Shaadi 27% 28% Dating / Friendship Orkut 30% 36% Social Networking Orkut 60% 64% Online Games Yahoo 21% 18% Mobile Content Google 17% 10% Online Music Raaga 22% 22% Sports Content Espnstarsports 23% 29% Cinema Content Google 12% 9% Astrology Yahoo 18% 22% Online Education Google 30% 34% Blog Site Google 27% 21% * However Bharatmatrimony leads the pack when all the sub-brands viz. Tamilmatrimony, Keralamatrimony, Hindimatrimony etc. clubbed together with 32% among the Local language content users. The key observations that emerge from the popularity ratings of websites across specific categories are as follows: Except for 5 categories – online shopping, matrimony, online travel, cinema and mobile content – in all other activity categories the most popularly used website by the local language content users is the same as the overall net users. In the 5 mentioned categories, at the overall net user level, Ebay, Bharatmatrimony, Makemytrip, Yahoo and Yahoo respectively are more popular. Among the local language content users, Google strengthens its stronghold with leadership position in 8 online categories. In comparison, Yahoo leads only in 5 categories (against 7 categories that it leads among the overall net user level). The fall in proportionate usage of Google as the ‘most preferred engine’ for searching local language content among this segment is largely a result of better awareness of ‘specific’ language search engines among them.
  • 28. Local Language Content Users 22 Detailed Findings
  • 29. India Online 2007 23 Popularity of the Activity Table 13: Popularity of various internet activities Website All Users All Users (In Millions) Emailing 95% 24.0 Job Search 73% 18.4 Instant messaging 62% 15.6 Check news 61% 15.4 Music 60% 15.1 Chatting 59% 14.9 Check Sports 57% 14.4 E-greetings 57% 14.4 Online games 54% 13.7 Dating/Friendship 51% 12.9 Mobile contents (ring tones / games, etc.) 50% 12.5 Search work related info 49% 12.3 Matrimonial search 48% 12.0 Educational / Learning material 48% 12.0 Screensavers/wallpapers 46% 11.5 Astrology 46% 11.5 Check financial info 45% 11.4 Search for product information 45% 11.2 Social networking / Communities 44% 11.0 Buy travel products 43% 10.9 Share pictures 40% 10.0 Check real estate info 37% 9.2 Check hobby related info 32% 7.9 Check business/Financial news 30% 7.6 Net banking 30% 7.6 Check health & lifestyle info 30% 7.6 Movies 29% 7.4 Check cinema content 28% 7.0 Check / read blogs 27% 6.7 Business/professional networking 26% 6.6 Check personal travel related info 26% 6.5 Buy other than travel products 24% 6.1 Look for Seminar/workshops 24% 6.0 Online bill payment 22% 5.6 Check business travel related info 19% 4.7 Adult content 18% 4.6 Online stock trading 13% 3.3 Net telephony 13% 3.2 Comment on blog post 12% 3.0 Local language website usage 12% 2.9 Have a blog site of own 7% 1.7 Base: 25,060
  • 30. Local Language Content Users 24 Local Language Content Specific Usage Chart 1: Vernacular language usage Base: 14,253 Current Year 12% 88% Use other language websites Use only English websites
  • 31. India Online 2007 25 Table 14: Most used local language (other than English) Website Language Users All Users Tamil 19% 19% Hindi 19% 19% Malayalam 15% 15% Telugu 13% 13% Marathi 12% 12% Kannada 6% 6% Bengali 6% 6% Gujarati 3% 3% Oriya 1% 1% Konkani 0.8% 0.8% Base: 1,388
  • 32. Local Language Content Users 26 Table 15: Most used website for checking content in other language Activity Language Users Google 12% Yahoo 8% Malayalamanorama 7% Eeandu 7% Thinamalar 5% Webduniya 4% Marathiworld 4% Webulagam 4% Tamilcinema 4% Keralakaumudi 3% Jagran 3% Esakal 3% Base: 1,388
  • 33. India Online 2007 27 Table 16: Online activities desired in other languages Activity Language Users All Users Email 71% 61% Entertainment 58% 45% Online news 51% 31% Chatting 50% 46% Search information 45% 33% Online learning / education 37% 31% Astrology 29% 23% Travel related information 24% 16% Online shopping 22% 18% Matrimony 18% 13% Blog 18% 12% Not Interested 7% 21% Base: 1,388
  • 34. Local Language Content Users 28 Demographic Profile of Local Language Content Users Chart 2: Gender breakup Base: 1,388 Current Year 84% 82% 16% 18% 0% 20% 40% 60% 80% 100% Language Users All Users Male Female
  • 35. India Online 2007 29 Chart 3: Age group distribution Base: 1,388 Current Year 7% 11% 31% 36% 17% 13% 28% 41% 0% 15% 30% 45% Language Users All Users Age 13-18 years Age 19-24 years Age 25-35 years Age 36-45 years
  • 36. Local Language Content Users 30 Chart 4: City class - by population size Base: 1,388 Current Year 12% 12% 14% 15% 30% 29% 44% 45% 0% 10% 20% 30% 40% 50% Language Users All Users Upto 1 Lakh 1-5 Lakhs 5-10 Lakhs Above 10 Lakhs
  • 37. India Online 2007 31 Chart 5: City class - by market size Base: 1,388 Current Year 38% 37% 14% 14% 18% 16% 30% 33% 0% 20% 40% Language Users All Users Metro Urban uptowns Emerging Towns Others
  • 38. Local Language Content Users 32 Table 17: Top 10 cities Cities Language Users All Users Delhi 10% 12% Mumbai 9% 10% Chennai 6% 4% Bangalore 6% 6% Hyderabad 6% 5% Pune 3% 3% Kolkata 3% 3% Coimbatore 2% 0.9% Ahmadabad 1% 2% Thiruvanathapuram 1% 0.6% Base: 1,388
  • 39. India Online 2007 33 Chart 6: Region-wise break-ups Base: 1,388 Current Year 52% 40% 26% 26% 15% 22% 7% 12% 0% 20% 40% 60% Language Users All Users South West North East
  • 40. Local Language Content Users 34 Table 18: Preferred language of reading Cities Language Users All Users English 34% 41% Hindi 13% 19% Tamil 13% 6% Telugu 9% 6% Malayalam 8% 4% Marathi 8% 5% Kannada 5% 4% Bengali 4% 3% Gujarati 2% 4% Oriya 0.7% 3% Base: 1,388
  • 41. India Online 2007 35 Socio-Economic Profile Chart 7: Socio economic classification Base: 1,388 Current Year 25% 24% 30% 32% 29% 23% 12% 14% 5% 7% 0% 20% 40% Language Users All Users SEC A SEC B SEC C SEC D SEC E
  • 42. Local Language Content Users 36 Chart 8: Highest educational qualification Base: 1,388 Current Year 8% 13% 21% 23% 39% 28% 25% 43% 0% 10% 20% 30% 40% 50% Language Users All Users Up to SSC/HSC College but not Graduate Graduate & above - general stream Graduate & above - professional stream
  • 43. India Online 2007 37 Chart 9: Occupational break up Base: 1,388 Current Year 33% 38% 67% 62% 0% 20% 40% 60% 80% Language Users All Users Unemployed Employed
  • 44. Local Language Content Users 38 Chart 10: Function / field of occupation Base: 930 Current Year 27% 18%15% 19% 10% 10% 48% 54% 0% 20% 40% 60% Language Users All Users IT/SW MARCOM Finance Others
  • 45. India Online 2007 39 Chart 11: Head of the household Base: 1,388 Current Year 56% 47% 44% 53% 0% 20% 40% 60% Language Users All Users Head of the household Not head of the household
  • 46. Local Language Content Users 40 Economic Profile Chart 12: Monthly family income Base: 1,240 Current Year 38% 38% 40% 39% 10% 10%11% 13% 0% 15% 30% 45% Language Users All Users Upto Rs. 10K 10-30K 30-50K Above 50K
  • 47. India Online 2007 41 Chart 13: Most expensive vehicle owned by the household Base: 1,388 Current Year 46% 44% 24% 28% 8% 9% 22% 19% 0% 20% 40% 60% Language Users All Users 2 Wheeler 4 Wheeler Others Don't own a vehicle
  • 48. Local Language Content Users 42 Chart 14: Ownership of credit cards (individually) Base: 1,388 Current Year 62% 67% 38% 34% 0% 20% 40% 60% 80% Language Users All Users Don't own a credit card Own a Credit Card
  • 49. India Online 2007 43 Table 19: Household asset ownership Assets Language Users All Users Color TV 92% 92% Mobile Phone 88% 90% Bank Account 84% 82% Cable TV connection/DTH 73% 72% Fridge 73% 75% Computer/Laptop 67% 67% Camera 64% 64% Life Insurance 63% 61% Landline Phone 61% 62% Home 56% 58% Debit Card 55% 52% Music System/DVD/MP3 54% 55% Washing Machine 50% 57% Credit Card 37% 35% Medical Insurance/CGHS 34% 33% Fixed Deposits 33% 34% Mutual Funds 22% 22% Demat Account 21% 21% Air Conditioner 20% 25% Microwave 20% 24% Share of Companies 19% 20% Video Camera 16% 20% Chit Fund Deposits 10% 7% IPod 8% 10% Base: 1,388
  • 50. Local Language Content Users 44 Chart 15: Current loan liabilities Base: 1,388 Current Year 42% 45% 25% 20% 15% 13%12% 12%11% 9% 6% 3%4% 4% 0% 10% 20% 30% 40% 50% Language Users All Users Home Loan Personal Loan Two - wheeler Loan Car Loan Education Loan Consumer Durables Business Loan
  • 51. India Online 2007 45 Net Usage Status Chart 16: Years of experience in using internet Base: 1,388 Current Year 13% 20% 14% 16% 73% 63% 0% 20% 40% 60% 80% Language Users All Users Up to 1 year 1-2 years More than 2 years
  • 52. Local Language Content Users 46 Current Year 58% 59% 83% 78% 49% 47% 6% 6% 0% 20% 40% 60% 80% 100% Language Users All Users Home Place of work (office / school / college) Cyber cafe In transit (while traveling) Chart 17: Place of accessing internet Base: 1,388
  • 53. India Online 2007 47 Current Year 16% 16% 68% 9% 10% 4% 7% 71% 0% 10% 20% 30% 40% 50% 60% 70% 80% Language Users All Users Regular Dial Up Broadband Others Don't Know Chart 18: Type of internet connection at home Base: 786
  • 54. Local Language Content Users 48 Current Year 7% 7% 65% 61% 14% 13%15% 19% 0% 10% 20% 30% 40% 50% 60% 70% 80% Language Users All Users Regular Dial Up Broadband Others Don't Know Chart 19: Type of internet connection at office Base: 1,158
  • 55. India Online 2007 49 Current Year 37% 35% 17% 17% 11% 10%9% 8% 5% 5%5% 6%5% 6% 0% 20% 40% Language Users All Users BSNL/Sancharnet Airtel/Bharti VSNL / Tata Local Cable Operator MTNL Reliance Sify Chart 20: Service provider subscribed to at home Base: 786
  • 56. Local Language Content Users 50 Chart 21: Service provider subscribed to at office Base: 1,158 Current Year 28% 28% 18% 15% 13% 11% 4% 5%4% 6% 4% 4%3% 5% 0% 10% 20% 30% Language Users All Users BSNL/Sancharnet Airtel/Bharti VSNL / Tata MTNL Reliance Local Cable Operator Sify
  • 57. India Online 2007 51 Net Usage Dynamics Chart 22: Frequency of accessing internet from home Base: 759 Current Year 87% 84% 12% 14% 2% 2% 0% 15% 30% 45% 60% 75% 90% Language Users All Users At least once daily Weekly, but not daily Less than once a week
  • 58. Local Language Content Users 52 Current Year 87% 86% 11% 11% 2% 3% 0% 15% 30% 45% 60% 75% 90% Language Users All Users At least once daily Weekly, but not daily Less than once a week Chart 23: Frequency of accessing internet from office Base: 1,060
  • 59. India Online 2007 53 Current Year 9% 9% 15% 20% 53% 54% 23% 18% 0% 20% 40% 60% Language Users All Users Midnight to 9.00 AM 9.00 AM-6.00 PM 6.00 PM - 12.00 Midnight Throughout the Day Chart 24: Time of the day accessing internet from home Base: 746
  • 60. Local Language Content Users 54 Chart 25: Time of the day accessing internet from office Base: 1,062 Current Year 4% 4% 52% 55% 9% 12% 35% 29% 0% 15% 30% 45% 60% Language Users All Users Midnight to 9.00 AM 9.00 AM-6.00 PM 6.00 PM - 12.00 Midnight Throughout the Day
  • 61. India Online 2007 55 Chart 26: Duration of PC usage from home Base: 840 Current Year 58% 67% 26% 22% 16% 12% 0% 10% 20% 30% 40% 50% 60% 70% 80% Language Users All Users Light users Medium users Heavy users
  • 62. Local Language Content Users 56 Current Year 36% 43% 38% 35% 27% 22% 0% 10% 20% 30% 40% 50% Language Users All Users Light users Medium users Heavy users Chart 27: Duration of internet usage from home Base: 752
  • 63. India Online 2007 57 Chart 28: Duration of PC usage vis-à-vis internet usage from home Base: 840(PC), 752(Int.) Current Year 26% 38% 27% 58% 16% 36% 0% 20% 40% 60% Light users Medium users Heavy users PC Use Internet Use
  • 64. Local Language Content Users 58 Chart 29: Duration of PC usage from office Base: 1,086 Current Year 25% 31% 20% 22% 56% 47% 0% 20% 40% 60% Language Users All Users Light users Medium users Heavy users
  • 65. India Online 2007 59 Chart 30: Duration of internet usage from office Base: 1,048 Current Year 39% 45% 26% 26% 34% 29% 0% 10% 20% 30% 40% 50% Language Users All Users Light users Medium users Heavy users
  • 66. Local Language Content Users 60 Chart 31: Duration of PC vis-à-vis internet usage from office Base: 1,086(PC), 1,048(Int.) Current Year 25% 20% 39% 26% 56% 34% 0% 20% 40% 60% Light users Medium users Heavy users PC Use Internet Use
  • 67. India Online 2007 61 Chart 32: Duration of internet usage during weekdays vis-à-vis weekends Base: 1,234(Weekdays), 1,234(Weekends) Current Year 16% 28% 25% 17% 28% 23% 11%13% 7% 11%11% 10% 0% 10% 20% 30% Less than 30 Minutes 30 to 60 Minutes 1-2 Hours 2-5 Hours 5-8 Hours More than 8 Hours Weekdays Weekends
  • 68. Local Language Content Users 62 Chart 33: Time spent by internet users on watching TV Base: 1,209 Current Year 44% 44%42% 43% 13% 13% 0% 10% 20% 30% 40% 50% Language Users All Users Light users Medium users Heavy users
  • 69. India Online 2007 63 Chart 34: Time spent by internet users on reading newspaper Base: 1,242 Current Year 43% 46% 44% 41% 14% 14% 0% 10% 20% 30% 40% 50% Language Users All Users Light users Medium users Heavy users
  • 70. Local Language Content Users 64 Chart 35: Time spent by internet users on listening to radio Base: 863 Current Year 72% 72% 20% 19% 8% 10% 0% 20% 40% 60% 80% Language Users All Users Light users Medium users Heavy users
  • 71. India Online 2007 65 Preferred Net Activities Table 20: Popularity of various internet activities Website Language Users All Users Local language website usage 100% 12% Emailing 96% 95% Job Search 81% 73% Check news 79% 61% Instant messaging 76% 62% Check Sports 76% 57% Music 74% 60% Online games 68% 54% E-greetings 64% 57% Mobile contents (ring tones / games, etc.) 64% 50% Matrimonial search 64% 48% Educational / Learning material 63% 48% Dating/Friendship 63% 51% Chatting 62% 59% Check financial info 61% 45% Astrology 60% 46% Social networking / Communities 58% 44% Search work related info 56% 49% Check real estate info 51% 37% Search for product information 51% 45% Screensavers/wallpapers 49% 46% Buy travel products 48% 43% Share pictures 44% 40% Check / read blogs 38% 27% Check business/Financial news 37% 30% Net banking 37% 30% Check hobby related info 35% 32% Movies 34% 29% Check health & lifestyle info 33% 30% Check personal travel related info 32% 26% Check cinema content 32% 28% Business/professional networking 32% 26% Buy other than travel products 31% 24% Look for Seminar/workshops 30% 24% Online bill payment 28% 22% Adult content 21% 18% Check business travel related info 21% 19% Comment on blog post 17% 12% Online stock trading 16% 13% Net telephony 16% 13% Have a blog site of own 10% 7% Base: 1,388
  • 72. Local Language Content Users 66 Chart 36: Professional activities Base: 1,388 Current Year 83% 73% 62% 56% 49% 37% 30% 26%30% 24%21% 19% 89% 81% 76% 26%* 0% 20% 40% 60% 80% 100% Language Users All Users Emailing - work related Job Search Instant messaging Search work related info Check business/Financial news Business/prof. networking Look for Seminar/workshops Check business travel info. `
  • 73. India Online 2007 67 Chart 37: Personal activities Base: 1,388 Current Year 89% 79% 61% 76% 57% 64% 48% 63% 51% 62% 59%60% 46% 58% 44% 51% 45% 92% 0% 20% 40% 60% 80% 100% Language Users All Users Emailing - personal Check news Check Sports Matrimonial search Dating/Friendship Chatting Astrology Social networking/communities Search for product information
  • 74. Local Language Content Users 68 Chart 38: Downloading activities Base: 1,388 Current Year 60% 54% 50% 48% 46% 34% 29% 18% 74% 68% 64% 63% 49% 21% 0% 20% 40% 60% 80% Language Users All Users Music Online games Mobile contents (ring tones/games) Educational / Learning material Screensavers/wallpapers Movies Adult content
  • 75. India Online 2007 69 Chart 39: E-commerce related activities Base: 1,378 Current Year 58% 46% 37% 31% 25% 30% 29% 23% 23% 65% 62% 52% 37% 31% 28% 24% 0% 10% 20% 30% 40% 50% 60% 70% Language Users All Users E-greetings Check financial info Check real estate info Net banking Buy non-travel products Book train tickets Online bill payment Book air tickets
  • 76. Local Language Content Users 70 Chart 40: Online shopping Base: 1,388 Current Year 57% 43%49% 51% 0% 20% 40% 60% Language Users All Users Non-Buyers Buyers
  • 77. India Online 2007 71 Chart 41: Blogging activities Base: 1,388 Current Year 38% 27% 17% 12%10% 7% 59% 70% 0% 20% 40% 60% 80% Language Users All Users Check / read blogs Comment on blog post Have a blog site of own None of the above
  • 78. Local Language Content Users 72 Chart 42: Member of an online community Base: 1,388 Current Year 49% 51% 41% 59% 0% 20% 40% 60% Language Users All Users Not a member of any online community Member of an online community
  • 79. India Online 2007 73 Table 21: Membership by type of online community Type Of Community Language Users All Users Not a member of any online community 49% 59% Computers & Internet 10% 5% Alumni & Schools 6% 7% Romance & Relationships 5% 5% Business / Professional community 4% 3% Games 3% 2% Music 3% 3% Arts & Entertainment 2% 2% Individuals 2% 2% Schools & Education 2% 3% Cultures & Community 2% 2% Company 2% 1% Travel 2% 0.9% Science & History 1% 0.8% Family & Home 0.9% 0.5% Recreation & Sports 0.8% 0.3% Automotive 0.7% 0.5% Countries & Regional 0.7% 0.4% Health, Wellness & Fitness 0.7% 0.7% Religion & Beliefs 0.7% 0.8% Hobbies & Crafts 0.5% 0.4% Fashion & Beauty 0.4% 0.4% Pets & Animals 0.3% 0.2% Cities & Neighborhoods 0.2% 0.2% Gay, Lesbian & Bi 0.2% 0.2% Food, Drink & Wine 0.1% 0.1% Government & Politics 0.1% 0.2% Base: 1,388
  • 80. Local Language Content Users 74 Chart 43: Problems faced while surfing the internet Base: 1,388 Current Year 62% 49% 49%48% 45% 29% 35% 26% 27% 12% 12% 58% 52% 52% 0% 10% 20% 30% 40% 50% 60% 70% Language Users All Users Slow website opening Virus / spyware Spam / junk mails Unsolicited ads/pop-ups Difficult to connect Lack of response to queries Cumbersome navigation
  • 81. India Online 2007 75 Table 22: Preferred websites - emailing Website Language Users All Users Yahoo 49% 53% Gmail 25% 20% Rediff 16% 18% Hotmail 6% 6% Sancharnet/BSNL 2% 0.7% Indiatimes 0.7% 0.9% VSNL 0.6% 0.5% Lycos 0.5% 0.2% Sify 0.5% 1% AOL 0.2% 0.1% Base: 1,388
  • 82. Local Language Content Users 76 Chart 44: Multiple user shares of email websites Base: 1,388 Current Year 89% 65% 59%61% 57% 43% 36% 21% 17%17% 13% 89% 0% 20% 40% 60% 80% 100% Language Users All Users Yahoo Gmail Rediff Hotmail Indiatimes Sify
  • 83. India Online 2007 77 Chart 45: Number of email accounts and average per capita email ids Base: 1,388 Current Year 11% 15% 23% 28% 24% 27% 21% 17% 22% 14% 0% 10% 20% 30% 40% Language Users All Users 1 email id 2 email ids 3 email ids 4 email ids 5 or more email ids
  • 84. Local Language Content Users 78 Most Used Websites Table 23: Top of mind unaided recall - all websites Website Language Users All Users Google 30% 27% Yahoo 29% 30% Rediff 12% 12% Gmail 5% 3% Orkut 3% 5% Indiatimes 1% 1% Hotmail 0.9% 2% Ebay 0.6% 0.3% Manoramaonline 0.6% 0.1% Contest2win 0.6% 0.6% Base: 1,364
  • 85. India Online 2007 79 Table 24: Most used website - all websites Website Language Users All Users Google 33% 29% Yahoo 25% 27% Rediff 11% 11% Orkut 5% 8% Gmail 4% 4% Hotmail 1% 2% Indiatimes 0.9% 0.9% Moneycontrol 0.7% 0.5% Contest2win 0.7% 0.3% Naukri 0.6% 0.5% Base: 1,373
  • 86. Local Language Content Users 80 Table 25: Info search (English) Website Language Users All Users Google 74% 75% Yahoo 10% 10% Rediff 3% 2% Dictionary 2% 1% BBC 2% 0.5% Wikipedia 2% 1% English 2% 3% MSN 1% 1% Altavista 0.8% 0.3% Sify 0.5% 0.4% Base: 1,012
  • 87. India Online 2007 81 Table 26: Info search (local language) Website Language Users All Users Google 58% 74% Guruji 6% 2% Manoramaonline 4% 2% Kerala 4% 1% Webduniya 3% 1% Webulagam 2% 0.8% Eenadu 2% 1% Khoj 2% 1% Jagran 1% 0.5% Chennaionline 0.3% 0.6% Base: 633
  • 88. Local Language Content Users 82 Table 27: Job search Website Language Users All Users Naukri 38% 37% Monster 24% 27% Timesjobs 12% 14% Google 10% 5% Yahoo 4% 3% Rediff 2% 2% Jobs 1% 1% Indiatimes 1% 1% Jobstreet 0.9% 0.7% Jobsahead 0.7% 1% Base: 1,119
  • 89. India Online 2007 83 Table 28: Online shopping (other than travel tickets) Website Language Users All Users Rediff 28% 25% Ebay 28% 34% Google 11% 8% Yahoo 8% 7% Indiatimes 5% 7% Futurebazaar 4% 6% Amazon 3% 0.9% Sify 2% 2% Indiaplaza 1% 1% Shopping 0.8% 2% Base: 889
  • 90. Local Language Content Users 84 Table 29: Online news Website Language Users All Users Yahoo 13% 14% Google 11% 9% NDTV 8% 12% Rediff 8% 10% Indiatimes 6% 7% Manoramaonline 6% 3% Eenadu 5% 2% BBC 4% 5% Jagran 3% 1% Sify 3% 2% Base: 1,095
  • 91. India Online 2007 85 Table 30: Financial news & info (rates, quotes, etc.) Website Language Users All Users Google 18% 13% Moneycontrol/CNBC 14% 13% Yahoo 13% 12% ICICI Direct/ICICI Bank 7% 7% Rediff 6% 6% NDTV/NDTVprofit 4% 4% Economictimes 3% 3% Sharekhan 3% 4% Indiatimes 3% 4% HDFC 2% 0.8% Base: 823
  • 92. Local Language Content Users 86 Table 31: Online share trading Website Language Users All Users ICICI Direct 34% 36% Sherkhan 21% 22% Religare 9% 4% Geojit 4% 2% Kotaksecurities 3% 4% Indiabulls 3% 7% hdfcsec 3% 2% 5Paisa 3% 3% NSE 2% 3% BSE 2% 3% Base: 185
  • 93. India Online 2007 87 Table 32: Real estate info Website Language Users All Users Google 22% 17% Yahoo 16% 14% Realestates 9% 10% 99acres 8% 10% Magicbricks 8% 14% Rediff 6% 7% Indiaproperty 5% 5% Indiatimes 3% 2% Property 2% 3% Sulekha 2% 1% Base: 693
  • 94. Local Language Content Users 88 Table 33: Matrimonial search Website Language Users All Users Shaadi 27% 28% Bharatmatrimony 23% 29% Jeevansaathi 9% 6% Google 8% 6% Yahoo 5% 5% Tamilmatrimony 5% 3% Matrimony 5% 5% Rediff 3% 3% Keralamatrimony 3% 0.9% Indianmatrimony 2% 0.6% Base: 865
  • 95. India Online 2007 89 Table 34: Dating/friendship search Website Current Year All Users Orkut 30% 36% Yahoo 23% 23% Google 13% 8% Rediff 7% 7% Fropper 3% 3% Adultfriendfinder 2% 2% Indiatimes 2% 2% Tagged 2% 1% MSN 2% 1% Friendfinder 1% 2% Base: 850
  • 96. Local Language Content Users 90 Table 35: Social networking/communities Website Language Users All Users Orkut 60% 64% Yahoo 23% 16% MSN 1% 1% Tagged 0.8% 0.4% Communities 0.7% 1% Myspace 0.6% 0.6% Ryze 0.4% 0.3% Fropper 0.4% 0.4% Bharatstudent 0.4% 0.4% Linkedin 0.3% 0.3% Base: 642
  • 97. India Online 2007 91 Table 36: Online gaming Website Language Users All Users Yahoo 21% 18% Zapak 18% 17% Google 12% 9% Games 7% 7% Indiagames 4% 3% Rediff 4% 3% Contest2Win 3% 3% Easports 2% 1% Miniclip 2% 4% Onlinegames 1% 2% Base: 895
  • 98. Local Language Content Users 92 Table 37: Download mobile content Website Language Users All Users Google 17% 10% Rediff 16% 12% Yahoo 13% 14% Nokia 11% 9% Indiatimes 7% 7% Sify 4% 2% Airtel 3% 3% Mobile9 3% 4% Zedge 3% 2% Funmaza 2% 3% Base: 859
  • 99. India Online 2007 93 Table 38: Download music Website Language Users All Users Raaga 22% 22% Google 10% 7% Yahoo 10% 10% Cooltoad 5% 5% Musicindiaonline 4% 4% Rediff 3% 3% Youtube 3% 2% Tamilsongs 3% 2% Mp3 3% 3% Music 2% 4% Base: 980
  • 100. Local Language Content Users 94 Table 39: Sports content Website Language Users All Users Espnstarsports 23% 29% Cricinfo 16% 14% Yahoo 13% 12% Google 11% 8% Rediff 10% 8% Sports 4% 4% Indiatimes 2% 3% NDTV 2% 2% Sify 1% 2% MSN 1% 1% Base: 958
  • 101. India Online 2007 95 Table 40: Cinema content Website Language Users All Users Google 12% 9% Yahoo 9% 11% Bollywood 6% 5% Tamilcinemas 5% 3% Cinema 4% 4% Indiafm 4% 5% Rediff 4% 5% Santabanta 3% 3% Indiaglitz 3% 2% Indiatimes 3% 3% Base: 904
  • 102. Local Language Content Users 96 Table 41: Preferred blog sites Website Language Users All Users Google 27% 21% Yahoo 18% 18% Rediff 12% 10% Blogger 9% 11% Ibibo 9% 10% Youtube 7% 2% Blogspot 7% 11% Hi5 4% 2% Indiatimes 2% 2% Mylot 2% 1% Base: 271
  • 103. India Online 2007 97 Most Used Offline Media Brands Table 42: Favorite TV channels Website Language Users All Users Star Plus 9% 13% Sun TV 8% 5% Discovery 6% 7% NDTV 5% 5% Aajtak 5% 5% Asianet 5% 1% HBO 4% 4% E TV 4% 1% CNBC 4% 2% Star Movies 3% 3% Base: 1,263
  • 104. Local Language Content Users 98 Table 43: Favorite newspapers Website Language Users All Users The Times of India 23% 35% The Hindu 22% 18% Eenadu 4% 3% Dinamalar 4% 1% The Hindustan Times 4% 6% Indian Express 3% 3% Malyalam Manorama 3% 2% Deccan Chronicle 2% 4% Dainik Jagran 2% 2% Deccan Herald 2% 1% Base: 1,258
  • 105. India Online 2007 99 Table 44: Favorite magazines Website Language Users All Users India Today 26% 23% Reader's Digest 6% 7% The Week 6% 5% Ananda Vikatan 3% 1% Outlook 3% 4% Kumudham 3% 1% Sports Star 3% 4% Digit 2% 3% Competition Success Review 2% 1% Film Fare 2% 3% Base: 1,113
  • 106. Local Language Content Users 100 Table 45: Favorite radio channels Website Language Users All Users Radio Mirchi 38% 38% AIR 14% 11% Red FM 11% 12% Suryan FM 10% 6% Radio City 7% 11% Big FM 6% 5% AIR FM RAINBOW 5% 4% AIR FM GOLD 5% 5% BBC 2% 1% World Space 1% 2% Base: 845
  • 107. India Online 2007 101 Response to Online Marketing Stimuli Chart 46: Response to online marketing stimulus Base: 1,134 Current Year 47% 43% 48% 37% 28% 23% 27% 21% 18% 14% 19% 27% 52% 50% 0% 20% 40% 60% Language Users All Users Clicked a banner ad Participated in an online contest Clicked a sponsored search ad Bid/Bought in an Online auction Bought in a special promotion / deal Clicked a product/service e-mailer None of the above
  • 108. Local Language Content Users 102 Offline Brands Recalled Table 46: Tom recall for brands Website Language Users All Users Nokia 8% 7% Sony 8% 8% Tata 6% 5% LG 5% 4% Colgate 4% 3% Reliance 3% 3% Intel 3% 0.9% HLL 3% 3% Adidas 3% 2% Samsung 2% 2% Base: 1,343
  • 109. India Online 2007 103 Segment Wise Detailed Tables
  • 110. 104 Table 1: Gender breakup Gender Language Users All Users Sample Base 1,388 25,060 Male 84% 82% Female 16% 18% Table 2: Age group distribution Age Group Language Users All Users Sample Base 1,388 25,060 Age 13-18 years 7% 11% Age 19-24 years 28% 31% Age 25-35 years 41% 36% Age 36-45 years 17% 13% Age 46-55 years 6% 6% Above Age 55 years 2% 2%
  • 111. 105 Table 3: City class - by population size City Class Language Users All Users Sample Base 1,388 25,060 Upto 1 Lakh 12% 12% 1-5 Lakhs 14% 15% 5-10 Lakhs 30% 29% Above 10 Lakhs 44% 45% Table 4: City class - by market size City Class Language Users All Users Sample Base 1,388 25,060 Metro 38% 37% Urban uptowns 14% 14% Emerging Towns 18% 16% Others 30% 33%
  • 112. 106 Table 5: Cities Cities Language Users All Users Sample Base 1,388 25,060 Delhi 10% 12% Mumbai 9% 10% Chennai 6% 4% Bangalore 6% 6% Hyderabad 6% 5% Pune 3% 3% Kolkata 3% 3% Coimbatore 2% 0.9% Ahmadabad 1% 2% Thiruvanathapuram 1% 0.6% Kochi 0.9% 0.5% Nagpur 0.9% 0.8% Indore 0.8% 0.7% Lucknow 0.8% 1% Vijayavada 0.8% 0.5% Bhopal 0.7% 0.6% Nashik 0.6% 0.4% Patna 0.6% 0.6% Surat 0.6% 0.7% Visakhapatanam 0.6% 0.9% Mysore 0.6% 0.4% Chandigarh 0.5% 0.8% Jaipur 0.5% 0.8% Madurai 0.5% 0.4% Vadodara 0.5% 0.7% Aurangabad 0.4% 0.3% Dehradun 0.4% 0.3% kanpur 0.4% 0.5% Ludhiana 0.4% 0.6% Tiruchirapalli 0.4% 0.3% Jabalpur 0.3% 0.2% Ranchi 0.3% 0.3% Varanasi 0.3% 0.2% Agra 0.1% 0.3% Amritsar 0.1% 0.3% Bhubaneswar 0.1% 0.5% Cuttack 0.1% 0.4% Faridabad 0.1% 0.6% Goa 0.1% 0.3% Mangalore 0.1% 0.2% Meerut 0.1% 0.3% Rajkot 0.1% 0.3% Solapur 0.1% 0.1% Allahabad 0.0% 0.4% Assansol 0.0% 0.1% Dhanbad 0.0% 0.1% Guwahati 0.0% 0.3%
  • 113. 107 Jodhpur 0.0% 0.2% Raipur 0.0% 0.2% Others from North India 7% 9% Others from South India 20% 14% Others from East India 5% 6% Others from West India 8% 7% Table 6: Region-wise break-ups Region Language Users All Users Sample Base 1,388 25,060 South 52% 40% West 26% 26% North 15% 22% East 7% 12%
  • 114. 108 Table 7: Preferred language of reading Language Language Users All Users Sample Base 1,388 25,060 English 34% 41% Hindi 13% 19% Tamil 13% 6% Telugu 9% 6% Malayalam 8% 4% Marathi 8% 5% Kannada 5% 4% Bengali 4% 3% Gujarati 2% 4% Oriya 0.7% 3% Urdu 0.7% 1% Punjabi 0.5% 1% Awadhi 0.4% 1% Bhojpuri 0.3% 0.2% Konkani 0.3% 0.5% Haryanvi 0.2% 0.1% Sanskrit 0.2% 0.1% Assamese 0.1% 0.5% Maithili 0.1% 0.1% Marwari 0.1% 0.4% Sindhi 0.1% 0.2% Bodo 0.0% 0.0% Bundeli 0.0% 0.0% Chhattisgarhi 0.0% 0.1% Dogri 0.0% 0.0% Kanauji 0.0% 0.0% Kashmiri 0.0% 0.1% Kurchi 0.0% 0.0% Manipuri 0.0% 0.0% Magahi 0.0% 0.0% Nepali 0.0% 0.0% Santhali 0.0% 0.0% Tulu 0.0% 0.1% Others 0.3% 0.3%
  • 115. 109 Table 8: Socio economic classification Sec Language Users All Users Sample Base 1,388 25,060 SEC A 25% 24% SEC B 30% 32% SEC C 29% 23% SEC D 12% 14% SEC E 5% 7% Table 9: Highest educational qualification Highest Educational Qualification Language Users All Users Sample Base 1,388 25,060 Up to SSC/HSC 8% 13% College but not Graduate 21% 23% Graduate & above - general stream 43% 39% Graduate & above - professional stream 28% 25% Table 10: Occupational break up Occupational Break Up Language Users All Users Sample Base 1,388 25,060 Unemployed 33% 38% Employed 67% 62%
  • 116. 110 Table 11: Function / field of occupation Function / Field Of Occupation Language Users All Users Sample Base 930 15,219 IT/Software 27% 18% Marketing/Sales 12% 16% Administration 12% 11% Finance 10% 10% Manufacturing 10% 11% Academics 5% 4% Consultancy 5% 6% Advertising/PR/Media 3% 3% HR 2% 3% Others 15% 19% Table 12: Head of the household Head Of The Household Language Users All Users Sample Base 1,388 25,060 Head of the household 56% 47% Not head of the household 44% 53% Table 13: Monthly family income Monthly Family Income Language Users All Users Sample Base 1,240 21,343 Upto 5K 13% 13% 5-10K 25% 25% 10-20K 25% 25% 20-30K 15% 14% 30-50K 10% 10% 50-75K 5% 4% 75-100K 3% 3% Above 100K 4% 6%
  • 117. 111 Table 14: Most expensive vehicle owned by the household Most Expensive Vehicle Owned By The Household Language Users All Users Sample Base 1,388 25,060 Bi-Cycle 7% 7% Motor-Cycle/Scooter 46% 44% Small Car (Up to Rs.4 lakhs) 17% 18% Mid-Size Car (Rs.4 to 8 lakhs) 6% 8% Premium/Luxury Car (Above Rs.8 lakhs) 0.6% 2% Others 0.8% 1% Don't own a vehicle 22% 19% Table 15: Ownership of credit cards (individually) Ownership Of Credit Cards (Individually) Language Users All Users Sample Base 1,388 25,060 Single Card 21% 18% Multiple Cards 17% 16% No Credit Card 62% 67%
  • 118. 112 Table 16: Household asset ownership Household Asset Ownership Language Users All Users Sample Base 1,388 25,060 Color TV 92% 92% Mobile Phone 88% 90% Bank Account 84% 82% Cable TV connection/DTH 73% 72% Fridge 73% 75% Computer/Laptop 67% 67% Camera 64% 64% Life Insurance 63% 61% Landline Phone 61% 62% Home 56% 58% Debit Card 55% 52% Music System/DVD/MP3 54% 55% Washing Machine 50% 57% Credit Card 37% 35% Medical Insurance/CGHS 34% 33% Fixed Deposits 33% 34% Mutual Funds 22% 22% Demat Account 21% 21% Air Conditioner 20% 25% Microwave 20% 24% Share of Companies 19% 20% Video Camera 16% 20% Chit Fund Deposits 10% 7% IPod 8% 10% Table 17: Current loan liabilities Current Loan Liabilities Language Users All Users Sample Base 1,388 25,060 Home Loan 42% 45% Personal Loan 25% 20% Two - wheeler Loan 15% 13% Car Loan 12% 12% Education Loan 11% 9% Consumer Durables 6% 3% Business Loan 4% 4% Other 0.5% 0.1% None of Above 7% 9%
  • 119. 113 Table 18: Years of experience in using internet Years Of Experience Language Users All Users Sample Base 1,388 25,060 Less Than 6 Months 7% 10% 6 Months-1 year 6% 10% 1-2 years 14% 16% 2-5 years 26% 26% 5-6 years 16% 12% 6 years and above 32% 25% Table 19: Place of accessing internet Place Of Access Language Users All Users Sample Base 1,388 25,060 Home 58% 59% Place of work (office / school / college) 83% 78% Cyber cafe 49% 47% In transit (while traveling) 6% 6% Table 20: Type of internet connection at home Type Of Internet Connection Language Users All Users Sample Base 786 14,856 24 Hrs Broadband 34% 31% Broadband Dial Up 28% 28% Regular Dial Up 16% 16% Cable 10% 9% Mobile Connection 6% 6% Wi Fi Connection 0.9% 2% Lease/Dedicated line 0.5% 0.5% Others 2% 2% Don't Know 4% 7%
  • 120. 114 Table 21: Type of internet connection at office Type Of Internet Connection Language Users All Users Sample Base 1,158 19,740 24 Hrs Broadband 36% 31% Broadband Dial Up 23% 25% Lease/Dedicated line 9% 6% Regular Dial Up 7% 7% Cable 5% 6% Wi Fi Connection 2% 3% Mobile Connection 2% 2% Others 1% 2% Don't Know 15% 19% Table 22: Service provider subscribed to at home Service Provider Language Users All Users Sample Base 786 14,856 BSNL/Sancharnet 37% 35% Airtel/Bharti 17% 17% VSNL / Tata 11% 10% Local Cable Operator 9% 8% MTNL 5% 5% Reliance 5% 6% Sify 5% 6% Spectranet 0.0% 0.1% Others 9% 7% Don't Know 3% 5%
  • 121. 115 Table 23: Service provider subscribed to at office Service Provider Language Users All Users Sample Base 1,158 19,740 BSNL/Sancharnet 28% 28% Airtel/Bharti 18% 15% VSNL / Tata 13% 11% MTNL 4% 5% Reliance 4% 6% Local Cable Operator 4% 4% Sify 3% 5% Spectranet 0.1% 0.3% Others 8% 8% Don't Know 17% 19% Table 24: Frequency of accessing internet from home Frequency Language Users All Users Sample Base 759 14,231 Over 5 times a Day 31% 24% 2-5 times a Day 29% 27% Once Daily 27% 33% Once In 2-3 Days 8% 10% Once a Week 3% 5% 1-3 times a Month 0.8% 1% Once in More than a Month 0.9% 0.9%
  • 122. 116 Table 25: Frequency of accessing internet from office Frequency Language Users All Users Sample Base 1,060 17,617 Over 5 times a Day 46% 38% 2-5 times a Day 23% 25% Once Daily 19% 24% Once In 2-3 Days 8% 7% Once a Week 3% 4% 1-3 times a Month 0.6% 1% Once in More than a Month 2% 1% Table 26: Time of the day accessing internet from home Time Of The Day Accessing Internet From Home Language Users All Users Sample Base 746 13,905 Before 9.00 AM 6% 5% 9.00 AM-12.00 Noon 9% 8% 12.00 Noon - 3.00 PM 4% 6% 3.00 PM-6.00 PM 3% 6% 6.00 PM - 9.00 PM 17% 18% 9.00 PM - 12.00 Midnight 36% 35% After 12.00 Midnight 3% 3% Throughout the Day 23% 18%
  • 123. 117 Table 27: Time of the day accessing internet from office Time Of The Day Accessing Internet From Office Language Users All Users Sample Base 1,062 17,680 Before 9.00 AM 3% 2% 9.00 AM-12.00 Noon 21% 22% 12.00 Noon - 3.00 PM 18% 21% 3.00 PM-6.00 PM 14% 13% 6.00 PM - 9.00 PM 6% 8% 9.00 PM - 12.00 Midnight 3% 4% After 12.00 Midnight 1% 2% Throughout the Day 35% 29% Table 28: Duration of internet usage from home Duration Language Users All Users Sample Base 752 14,015 Less than 30 Minutes 13% 15% 30 to 60 Minutes 23% 28% 1-2 Hours 38% 35% 2-5 Hours 19% 17% 5-8 Hours 3% 3% More than 8 Hours 5% 3% Table 29: Duration of internet usage from office Duration Language Users All Users Sample Base 1,048 17,100 Less than 30 Minutes 17% 20% 30 to 60 Minutes 23% 25% 1-2 Hours 26% 26% 2-5 Hours 17% 15% 5-8 Hours 10% 7% More than 8 Hours 7% 7%
  • 124. 118 Table 30: Duration of internet usage during weekdays Duration Language Users All Users Sample Base 1,234 21,956 Less than 30 Minutes 7% 8% 30 to 60 Minutes 16% 20% 1-2 Hours 28% 34% 2-5 Hours 25% 24% 5-8 Hours 13% 7% More than 8 Hours 11% 7% Table 31: Duration of internet usage during weekends Duration Language Users All Users Sample Base 1,113 19,522 Less than 30 Minutes 10% 10% 30 to 60 Minutes 17% 17% 1-2 Hours 28% 31% 2-5 Hours 23% 24% 5-8 Hours 11% 9% More than 8 Hours 11% 9% Table 32: Duration of PC usage from home Duration Language Users All Users Sample Base 840 15,214 Less than 30 Minutes 7% 10% 30 to 60 Minutes 21% 20% 1-2 Hours 31% 37% 2-5 Hours 26% 22% 5-8 Hours 8% 7% More than 8 Hours 8% 5%
  • 125. 119 Table 33: Duration of PC usage from office Duration Language Users All Users Sample Base 1,086 18,200 Less than 30 Minutes 4% 5% 30 to 60 Minutes 7% 9% 1-2 Hours 14% 17% 2-5 Hours 20% 22% 5-8 Hours 30% 26% More than 8 Hours 26% 21% Table 34: Time spent by internet users on watching TV Time Spent On Watching TV Language Users All Users Sample Base 1,209 21,962 Less than 30 Minutes 16% 16% 30 to 60 Minutes 28% 28% 1-2 Hours 42% 43% 2-5 Hours 12% 11% 5-8 Hours 0.6% 1% More than 8 Hours 0.5% 0.5% Table 35: Time spent by internet users on reading newspaper Time Spent On Reading Newspaper Language Users All Users Sample Base 1,242 22,501 Less than 30 Minutes 43% 46% 30 to 60 Minutes 44% 41% 1-2 Hours 12% 12% 2-5 Hours 1% 1% 5-8 Hours 0.1% 0.2% More than 8 Hours 0.3% 0.2%
  • 126. 120 Table 36: Time spent by internet users on listening to radio Time Spent On Listening To Radio Language Users All Users Sample Base 863 14,785 Less than 30 Minutes 46% 46% 30 to 60 Minutes 26% 26% 1-2 Hours 20% 19% 2-5 Hours 5% 6% 5-8 Hours 0.9% 2% More than 8 Hours 2% 2% Table 37: Professional activities Professional Activities Language Users All Users Sample Base 1,388 14,253 Emailing - work related 89% 83% Job Search 81% 73% Instant messaging 76% 62% Search work related info 56% 49% Check business/Financial news 37% 30% Business/prof. networking 32% 26% Look for Seminar/workshops 30% 24% Check business travel info. 21% 19% None of the Above 1% 3%
  • 127. 121 Table 38: Personal activities Personal Activities Language Users All Users Sample Base 1,388 14,253 Emailing - personal 92% 89% Check news 79% 61% Check Sports 76% 57% Matrimonial search 64% 48% Dating/Friendship 63% 51% Chatting 62% 59% Astrology 60% 46% Social networking/communities 58% 44% Search for product information 51% 45% Share pictures 44% 40% Check hobby related info 35% 32% Check health & lifestyle info 33% 30% Check personal travel info. 32% 26% Check cinema content 32% 28% None of the above 0.5% 0.7% Table 39: Downloading activities Downloading Activities Language Users All Users Sample Base 1,388 14,253 Music 74% 60% Online games 68% 54% Mobile contents (ring tones/games) 64% 50% Educational / Learning material 63% 48% Screensavers/wallpapers 49% 46% Movies 34% 29% Adult content 21% 18% None of the above 7% 13%
  • 128. 122 Table 40: E-commerce related activities E-Commerce Related Activities Language Users All Users Sample Base 1,378 14,043 E-greetings 65% 58% Check financial info 62% 46% Check real estate info 52% 37% Net banking 37% 31% Buy non-travel products 31% 25% Book train tickets 30% 29% Online bill payment 28% 23% Book air tickets 24% 23% Online stock trading 16% 13% Net telephony 16% 13% Book hotels 8% 8% None of these 7% 13% Table 41: Online shopping Online Shopping Language Users All Users Sample Base 1,388 14,253 Searched only 30% 33% Both searched and bought 51% 43% Neither searched nor bought 19% 24% Table 42: Blogging activities Blogging Activities Language Users All Users Sample Base 1,388 14,253 Check / read blogs at least once a week 34% 23% Check / read blogs less than once a week 11% 8% Comment on blog post at least once a week 14% 9% Comment on blog post less than once a week 8% 5% Have a blog site of my own 10% 7% None of the above 59% 70%
  • 129. 123 Table 43: Member of an online community Member Of An Online Community Language Users All Users Sample Base 1,388 14,253 Not a member of any online community 49% 59% Member of an online community 51% 41% Table 44: Membership by type of online community Membership By Type Of Online Community Language Users All Users Sample Base 1,388 14,253 Not a member of any online community 49% 59% Computers & Internet 10% 5% Alumni & Schools 6% 7% Romance & Relationships 5% 5% Business / Professional community 4% 3% Games 3% 2% Music 3% 3% Arts & Entertainment 2% 2% Individuals 2% 2% Schools & Education 2% 3% Cultures & Community 2% 2% Company 2% 1% Travel 2% 0.9% Science & History 1% 0.8% Family & Home 0.9% 0.5% Recreation & Sports 0.8% 0.3% Automotive 0.7% 0.5% Countries & Regional 0.7% 0.4% Health, Wellness & Fitness 0.7% 0.7% Religion & Beliefs 0.7% 0.8% Hobbies & Crafts 0.5% 0.4% Fashion & Beauty 0.4% 0.4% Pets & Animals 0.3% 0.2% Cities & Neighborhoods 0.2% 0.2% Gay, Lesbian & Bi 0.2% 0.2% Food, Drink & Wine 0.1% 0.1% Government & Politics 0.1% 0.2%
  • 130. 124 Table 45: Usage of other language websites Usage Of Other Language Websites Language Users All Users Sample Base 1,388 14,253 Use other language websites 1 12% Use only English websites 0.0% 88% Table 46: Online activities desired in other languages Online Activities Language Users All Users Sample Base 1,388 14,253 Email 71% 61% Entertainment 58% 45% Online news 51% 31% Chatting 50% 46% Search information 45% 33% Online learning / education 37% 31% Astrology 29% 23% Travel related information 24% 16% Online shopping 22% 18% Matrimony 18% 13% Blog 18% 12% Not Interested 7% 21% Table 47: Problems faced while surfing the internet Problems Language Users All Users Sample Base 1,388 14,252 Slow website opening 58% 62% Virus / spyware 52% 49% Spam / junk mails 52% 49% Unsolicited ads/pop-ups 48% 45% Difficult to connect 29% 35% Lack of response to queries 26% 27% Cumbersome navigation 12% 12% Lack of local language content 12% 9% Never faced any problem 8% 8% Others 2% 2%
  • 131. 125 Table 48: Top of mind unaided recall - all websites Websites Language Users All Users Sample Base 1,364 24,433 Google 30% 27% Yahoo 29% 30% Rediff 12% 12% Gmail 5% 3% Orkut 3% 5% Indiatimes 1% 1% Hotmail 0.9% 2% Ebay 0.6% 0.3% Manoramaonline 0.6% 0.1% Contest2win 0.6% 0.6% BSNL 0.5% 0.1% WWE 0.5% 0.3% Howstuffworks 0.3% 0.2% ICICIDirect 0.3% 0.1% NDTV 0.3% 0.2% Nokia 0.3% 0.3% Microsoft 0.3% 0.4% India 0.3% 0.3% Moneycontrol 0.2% 0.4% MSN 0.2% 0.5% Naukri 0.2% 0.5% Sify 0.2% 0.5% Timesofindia 0.2% 0.1% Makemytrip 0.2% 0.1% Zapak 0.2% 0.1% 123Greetings 0.1% 0.0% Reliance 0.1% 0.2% Santabanta 0.1% 0.3% Wikipedia 0.1% 0.3% You tube 0.1% 0.2% Amazon 0.0% 0.0% BBC 0.0% 0.1% Bharatmatrimony 0.0% 0.0% CBSE 0.0% 0.1% Cricinfo 0.0% 0.1% Download 0.0% 0.1% Economictimes 0.0% 0.0% Espnstar 0.0% 0.2% Freshersworld 0.0% 0.2% HDFC 0.0% 0.0% Hi5 0.0% 0.1% Hpindia 0.0% 0.1% ICICIbank 0.0% 0.2% Indiabulls 0.0% 0.0% Indiafm 0.0% 0.1% Indiainfoline 0.0% 0.0% Indiamart 0.0% 0.0%
  • 132. 126 Indianexpress 0.0% 0.0% Indianrailways 0.0% 0.0% Indya 0.0% 0.0% IRCTC 0.0% 0.2% Monster 0.0% 0.3% NSEindia 0.0% 0.1% Raaga 0.0% 0.1% Samachar 0.0% 0.0% Shaadi 0.0% 0.0% Sharekhan 0.0% 0.1% Sony 0.0% 0.1% Timesjob 0.0% 0.1% VSNL 0.0% 0.0% Ebizel 0.0% 0.1% Funmaza 0.0% 0.2% India games 0.0% 0.2% Rcm business 0.0% 0.0% Yatra 0.0% 0.1% Mail2 web 0.0% 0.0% Airtel 0.0% 0.0% Others 12% 12%
  • 133. 127 Table 49: Most used website - all websites Websites Language Users All Users Sample Base 1,373 14,075 Google 33% 29% Yahoo 25% 27% Rediff 11% 11% Orkut 5% 8% Gmail 4% 4% Hotmail 1% 2% Indiatimes 0.9% 0.9% Moneycontrol 0.7% 0.5% Contest2win 0.7% 0.3% Naukri 0.6% 0.5% Ebay 0.4% 0.4% MSN 0.4% 0.4% WWE 0.4% 0.2% Icicidirect 0.3% 0.3% Wikipedia 0.3% 0.6% Download 0.2% 0.2% Icicibank 0.2% 0.3% Sharekhan 0.2% 0.1% Sify 0.2% 0.5% Monster 0.1% 0.2% Raaga 0.1% 0.2% Timesjob 0.1% 0.1% Youtube 0.1% 0.2% Espnstar 0.0% 0.1% Nseindia 0.0% 0.2% Santabanta 0.0% 0.3% Bseindia 0.0% 0.2% Others 14% 13%
  • 134. 128 Table 50: Preferred website for emailing Website Language Users All Users Sample Base 1,388 25,060 Yahoo 49% 53% Gmail 25% 20% Rediff 16% 18% Hotmail 6% 6% Sancharnet/BSNL 2% 0.7% Indiatimes 0.7% 0.9% VSNL 0.6% 0.5% Lycos 0.5% 0.2% Sify 0.5% 1% AOL 0.2% 0.1% Table 51: Multiple user shares of email websites Multiple User Shares Of Email Websites Language Users All Users Sample Base 1,388 25,060 Yahoo 89% 89% Gmail 65% 59% Rediff 61% 57% Hotmail 43% 36% Indiatimes 21% 17% Sify 17% 13% VSNL 8% 4% Sancharnet/BSNL 8% 7% AOL 4% 3% Lycos 3% 2% Others 6% 4%
  • 135. 129 Table 52: Preferred website for job search Website Language Users All Users Sample Base 1,119 10,387 Naukri 38% 37% Monster 24% 27% Timesjobs 12% 14% Google 10% 5% Yahoo 4% 3% Rediff 2% 2% Jobs 1% 1% Indiatimes 1% 1% Jobstreet 0.9% 0.7% Jobsahead 0.7% 1% Clickjobs 0.6% 0.5% Freshersworld 0.3% 2% Jobsearch 0.1% 0.6% Jobsindia 0.1% 0.1% Devnetjobs 0.0% 0.2% Others 6% 5%
  • 136. 130 Table 53: Preferred website for mobile content Website Language Users All Users Sample Base 859 6,912 Google 17% 10% Rediff 16% 12% Yahoo 13% 14% Nokia 11% 9% Indiatimes 7% 7% Sify 4% 2% Airtel 3% 3% Mobile9 3% 4% Zedge 3% 2% Funmaza 2% 3% Hutch 2% 3% Mobango 2% 2% Mobileringtones 1% 0.7% Ringtones 1% 3% Sonyericsson 1% 1% Freeringtones 0.9% 0.6% Idea 0.8% 0.3% Games 0.5% 0.8% Download 0.4% 0.6% R World 0.4% 0.6% Mauj 0.3% 0.5% MSN 0.3% 0.3% Samsungmobile 0.3% 0.4% Santabanta 0.3% 0.8% Motozone 0.3% 0.6% Apniisp 0.3% 0.2% Papuyaar 0.2% 0.4% Tagtag 0.2% 0.6% Getjar 0.2% 0.6% Dotsis 0.2% 0.2% Cellebrum 0.1% 0.3% Cooltoad 0.1% 0.7% Hungama 0.1% 0.2% Masti4India 0.1% 0.7% Raaga 0.1% 0.2% Zapak 0.1% 0.4% Indiafm 0.0% 0.2% BSNL 0.0% 0.2% Others 11% 14%
  • 137. 131 Table 54: Preferred website for sports Website Language Users All Users Sample Base 958 7,666 Espnstarsports 23% 29% Cricinfo 16% 14% Yahoo 13% 12% Google 11% 8% Rediff 10% 8% Sports 4% 4% Indiatimes 2% 3% NDTV 2% 2% Sify 1% 2% MSN 1% 1% WWE 1% 2% Tensports 1% 2% Cricketnext 1% 2% DD Sports 1% 0.4% BBC Sports 0.9% 0.8% Khel 0.7% 0.5% Cricbuzz 0.5% 0.3% Iccworldcup 0.5% 0.5% Timesofindia 0.4% 0.7% Zeesports 0.1% 0.2% CNN 0.1% 0.4% Others 10% 8%
  • 138. 132 Table 55: Preferred website for travel products Website Language Users All Users Sample Base 844 7,089 IRCTC 17% 15% Yatra 16% 16% Google 15% 11% Makemytrip 10% 17% Yahoo 9% 8% Rediff 6% 5% Indiatimes 3% 3% Travel 3% 3% Cleartrip 3% 2% Airdeccan 2% 2% Travelguru 2% 2% Travel India 1% 0.8% Sify 1% 0.7% Incredibleindia 0.8% 0.3% Goair 0.7% 0.4% Jetairways 0.7% 0.7% Airindia 0.5% 0.9% Indiatravels 0.5% 0.3% MSN 0.4% 0.6% Flykingfisher 0.3% 0.2% Spicejet 0.3% 0.4% Tours 0.3% 0.6% Rajtravels 0.3% 0.7% Indianairlines 0.2% 0.4% KSRTC 0.1% 0.1% Travelocity 0.1% 0.2% Hotels 0.1% 0.3% Airsahara 0.0% 0.0% Sitatours 0.0% 0.0% Thomascook 0.0% 0.1% Others 7% 9%
  • 139. 133 Table 56: Preferred website for matrimony Website Language Users All Users Sample Base 865 6,675 Shaadi 27% 28% Bharatmatrimony 23% 29% Jeevansaathi 9% 6% Google 8% 6% Yahoo 5% 5% Tamilmatrimony 5% 3% Matrimony 5% 5% Rediff 3% 3% Keralamatrimony 3% 0.9% Indianmatrimony 2% 0.6% Telugumatrimony 2% 1% Matrimonial 1% 2% Simplymarry 1% 3% Sify 0.9% 0.4% Indiatimes 0.4% 0.8% MSN 0.3% 0.5% Bengalimatrimony 0.3% 0.2% Indiamatrimony 0.3% 0.9% Oriyamatrimony 0.1% 0.2% Marathimatrimony 0.1% 0.1% Agarwal2Agarwal 0.0% 0.0% Matchmaker 0.0% 0.2% Punjabmatrimony 0.0% 0.3% Hindimatrimony 0.0% 0.1% Gujuratimatrimony 0.0% 0.1% Sindhimatrimony 0.0% 0.0% Urdumatrimony 0.0% 0.1% Others 5% 4%
  • 140. 134 Table 57: Preferred website for financial news/info Website Language Users All Users Sample Base 823 6,207 Google 18% 13% Moneycontrol/CNBC 14% 13% Yahoo 13% 12% ICICI Direct/ICICI Bank 7% 7% Rediff 6% 6% NDTV/NDTVprofit 4% 4% Economictimes 3% 3% Sharekhan 3% 4% Indiatimes 3% 4% HDFC 2% 0.8% Sify 2% 2% Efinancialnews 1% 0.5% Business 1% 1% Financialexpress 1% 0.9% Timesofindia 1% 1% Indiabulls 1% 1% Stockmarket 0.9% 2% Indiainfoline 0.8% 0.5% Zeebusiness 0.8% 0.6% Manoramaonline 0.7% 0.4% MSN 0.6% 1% NSE 0.5% 2% Valueresearch 0.5% 0.4% CNN 0.4% 1% Ibnlive 0.4% 0.5% Financialnews 0.3% 1% Kotaksecurities 0.2% 0.6% 5Paisa 0.1% 0.1% Capitalmarket 0.1% 0.2% Reliancemoney 0.1% 0.3% Karvey 0.1% 0.2% BBC 0.1% 0.8% Equitymaster 0.0% 0.4% Others 13% 14%
  • 141. 135 Table 58: Preferred website for cinema Website Language Users All Users Sample Base 904 6,883 Google 12% 9% Yahoo 9% 11% Bollywood 6% 5% Tamilcinemas 5% 3% Cinema 4% 4% Indiafm 4% 5% Rediff 4% 5% Santabanta 3% 3% Indiaglitz 3% 2% Indiatimes 3% 3% Imdb 3% 2% Sify 2% 2% Movies 2% 3% Thecinema 2% 1% PVR Cinemas 1% 5% Filmfare 1% 0.6% Idlebrain 1% 2% Starmovies 1% 0.4% Chitraloka 1% 0.4% Andhravilas 1% 0.7% Funcinemas 1% 2% Hollywood 1% 0.5% Galatta 0.9% 0.8% Youtube 0.9% 1% Inox 0.8% 1% Smashits 0.8% 0.4% Timesofindia 0.7% 0.4% Malayalamcinema 0.7% 0.4% Cinemax 0.6% 0.7% Indya 0.6% 0.8% Raaga 0.6% 1% Zeecinemas 0.6% 1% NDTV 0.5% 0.4% Indiancinema 0.4% 1% MSN 0.4% 0.9% Satyamcinema 0.4% 0.9% Adlabs 0.3% 0.9% Sonypictures 0.3% 0.2% Prasad2 0.3% 0.3% Cinesouth 0.2% 0.5% Teluguone 0.1% 0.7% Yashrajfilms 0.0% 0.3% Musicindiaonline 0.0% 0.5% Glamsham 0.0% 0.2% Funmala 0.0% 0.3% Others 19% 16%
  • 142. 136 Table 59: Preferred website for online share/stock trading Website Language Users All Users Sample Base 185 1,558 ICICI Direct 34% 36% Sherkhan 21% 22% Religare 9% 4% Geojit 4% 2% Kotaksecurities 3% 4% Indiabulls 3% 7% hdfcsec 3% 2% 5Paisa 3% 3% NSE 2% 3% BSE 2% 3% Reliancemoney 1% 1% Angeltrade 0.7% 0.5% Karvy 0.0% 0.5% Others 14% 13%
  • 143. 137 Table 60: Preferred website for games Website Language Users All Users Sample Base 895 7,383 Yahoo 21% 18% Zapak 18% 17% Google 12% 9% Games 7% 7% Indiagames 4% 3% Rediff 4% 3% Contest2Win 3% 3% Easports 2% 1% Miniclip 2% 4% Onlinegames 1% 2% Hungama 1% 0.6% Download 0.8% 1% Indiatimes 0.8% 2% MSN 0.7% 2% Cricinfo 0.5% 1% Funmaza 0.5% 0.5% Sports 0.5% 0.4% Playgames 0.5% 0.3% Cartoonnetwork 0.4% 0.6% Freeonlinegames 0.4% 0.7% Stickcricket 0.4% 0.4% Gamesworld 0.4% 0.3% Bigfishgames 0.4% 0.8% Funtoosh 0.3% 0.4% Gamehouse 0.3% 0.4% Sify 0.3% 0.7% Santabanta 0.3% 0.4% Games2win 0.3% 1% Freegames 0.1% 0.6% Gamezone 0.1% 0.2% Realarcade 0.1% 0.5% Toondisneyindia 0.1% 0.2% Gamespot 0.0% 0.4% Gamesonline 0.0% 0.4% Arcade 0.0% 0.2% Others 17% 17%
  • 144. 138 Table 61: Preferred website for online shopping Website Language Users All Users Sample Base 889 7,261 Rediff 28% 25% Ebay 28% 34% Google 11% 8% Yahoo 8% 7% Indiatimes 5% 7% Futurebazaar 4% 6% Amazon 3% 0.9% Sify 2% 2% Indiaplaza 1% 1% Shopping 0.8% 2% Onlineshopping 0.7% 1% MSN 0.5% 0.7% Timesofindia 0.3% 0.3% Others 7% 6%
  • 145. 139 Table 62: Preferred website for online news Website Language Users All Users Sample Base 1,095 8,509 Yahoo 13% 14% Google 11% 9% NDTV 8% 12% Rediff 8% 10% Indiatimes 6% 7% Manoramaonline 6% 3% Eenadu 5% 2% BBC 4% 5% Jagran 3% 1% Sify 3% 2% Thehindu 3% 2% Aajtak 3% 5% Timesofindia 2% 3% Dinamalar 2% 0.9% Ibnlive 2% 3% MSN 2% 3% CNN 2% 3% Esakal 0.9% 0.3% Hindustantimes 0.7% 0.7% Zeenews 0.6% 2% Economictimes 0.5% 0.4% Times 0.5% 0.6% Starnews 0.4% 0.7% Moneycontrol 0.4% 0.5% Midday 0.3% 0.2% Hinduonnet 0.2% 0.3% Webduniya 0.2% 0.1% CNBC 0.1% 1% DD News 0.1% 0.6% TV9 0.0% 0.9% Others 12% 9%
  • 146. 140 Table 63: Preferred website for friendship/dating Website Language Users All Users Sample Base 850 7,084 Orkut 30% 36% Yahoo 23% 23% Google 13% 8% Rediff 7% 7% Fropper 3% 3% Adultfriendfinder 2% 2% Indiatimes 2% 2% Tagged 2% 1% MSN 2% 1% Friendfinder 1% 2% Date 1% 2% Desimartini 1% 0.5% Friends 0.8% 1% Hi5 0.7% 2% Sify 0.7% 0.5% Friendship 0.6% 0.9% Match 0.5% 0.2% Batchmates 0.3% 0.4% Friendster 0.0% 0.3% Others 11% 9%
  • 147. 141 Table 64: Preferred website for music Website Language Users All Users Sample Base 980 8,142 Raaga 22% 22% Google 10% 7% Yahoo 10% 10% Cooltoad 5% 5% Musicindiaonline 4% 4% Rediff 3% 3% Youtube 3% 2% Tamilsongs 3% 2% Mp3 3% 3% Music 2% 4% 123music 2% 0.8% Smashits 2% 2% Songs 2% 1% Andhravilas 2% 0.9% Musiconline 1% 0.7% Mtv 1% 1% Sify 1% 0.9% Realplayer 1% 0.5% Indiatimes 0.9% 1% MSN 0.9% 0.5% Tamilmp3world 0.9% 0.3% Dishant 0.7% 1% Papuyaar 0.7% 2% Indiafm 0.6% 0.9% Indianmusic 0.6% 0.5% Okesite 0.6% 0.7% Itunes 0.6% 0.4% Downloads 0.5% 0.5% Bollyexpress 0.5% 0.8% Musicworld 0.4% 0.3% Apniisp 0.3% 1% Bollywoodmusic 0.3% 0.9% Livewire 0.3% 1% Mag4U 0.3% 0.4% Pz10 0.3% 1% Musicmazaa 0.3% 0.3% Emusic 0.3% 0.9% Bollyfm 0.2% 0.7% Timesmusic 0.1% 0.4% Telgusongs 0.1% 0.3% Sonymusic 0.1% 0.2% Radiomirchi 0.1% 0.3% Funmaza 0.1% 0.7% Desiweb 0.0% 0.1% Desimusic 0.0% 0.3% Others 13% 13%
  • 148. 142 Table 65: Preferred info search engine - local language Website Language Users All Users Sample Base 633 3,853 Google 58% 74% Guruji 6% 2% Manoramaonline 4% 2% Kerala 4% 1% Webduniya 3% 1% Webulagam 2% 0.8% Eenadu 2% 1% Khoj 2% 1% Jagran 1% 0.5% Chennaionline 0.3% 0.6% MSN 0.0% 0.8% Others 17% 15% Table 66: Preferred website for real estate Website Language Users All Users Sample Base 693 5,129 Google 22% 17% Yahoo 16% 14% Realestates 9% 10% 99acres 8% 10% Magicbricks 8% 14% Rediff 6% 7% Indiaproperty 5% 5% Indiatimes 3% 2% Property 2% 3% Sulekha 2% 1% Sify 2% 1% Manoramaonline 0.9% 0.5% Chennaionline 0.8% 0.4% Realtor 0.4% 0.4% MSN 0.4% 0.5% NDTV 0.3% 0.3% Keralarealestate 0.0% 0.3% Indiabulls 0.0% 0.4% Others 13% 12%
  • 149. 143 Table 67: Preferred info search engine - English Website Language Users All Users Sample Base 1,012 7,874 Google 74% 75% Yahoo 10% 10% Rediff 3% 2% Dictionary 2% 1% BBC 2% 0.5% Wikipedia 2% 1% English 2% 3% MSN 1% 1% Altavista 0.8% 0.3% Sify 0.5% 0.4% Indiatimes 0.5% 0.5% Timesofindia 0.4% 0.3% Others 4% 5% Table 68: Preferred website for instant messaging Website Language Users All Users Sample Base 1,009 8,632 Yahoo 59% 63% Google Talk 21% 14% Rediffbol 10% 10% Meebo 4% 1% MSN 4% 5% Orkut 0.8% 3% Skype 0.6% 0.6% AIM 0.4% 0.3% Indiatimes 0.1% 0.4% Others 1% 3%
  • 150. 144 Table 69: Preferred website for social networking/communities Website Language Users All Users Sample Base 642 5,227 Orkut 60% 64% Yahoo 23% 16% MSN 1% 1% Tagged 0.8% 0.4% Communities 0.7% 1% Myspace 0.6% 0.6% Ryze 0.4% 0.3% Fropper 0.4% 0.4% Bharatstudent 0.4% 0.4% Linkedin 0.3% 0.3% Hi5 0.2% 0.9% Friends 0.1% 1% Others 11% 14%
  • 151. 145 Table 70: Preferred website for astrology Website Language Users All Users Sample Base 808 6,357 Yahoo 18% 22% Google 18% 11% Astrology 15% 19% Rediff 11% 9% Indiatimes astrospeak 7% 8% Astrogyan 3% 0.8% Sify 2% 3% Sarafreder 2% 3% Astroindia 2% 0.5% Indianastrology 2% 0.8% Astrolife 2% 2% MSN 1% 3% Astroyogi 1% 0.8% Webulagam 1% 0.4% Webduniya 0.8% 0.6% Santabanta 0.7% 0.7% Manoramaonline 0.7% 0.4% Astrologyzone 0.7% 0.4% Astrocenter 0.7% 0.6% Jagran 0.5% 0.2% Timesofindia 0.3% 0.6% Ganeshaspeaks 0.2% 0.3% Bejandaruwalla 0.2% 0.6% Ivillage 0.1% 0.8% Indya 0.1% 0.5% Cyberastro 0.1% 0.3% Tarot 0.0% 0.3% Paramdhaam 0.0% 0.5% Kundli 0.0% 0.2% Horoscope 0.0% 2% Astroworld 0.0% 0.3% Others 11% 9%
  • 152. 146 Table 71: Preferred website for online learning/education Website Language Users All Users Sample Base 818 6,571 Google 30% 34% Yahoo 12% 10% Wikipedia 7% 6% W3schools 5% 2% Rediff 4% 4% Onlinelearning 2% 1% Education 2% 3% MSN 1% 1% Pubmed 1% 0.5% Microsoft 1% 0.9% Dewsoftoverseas 1% 0.5% Annauniversity 0.9% 0.8% IGNOU 0.8% 1% Howstuffworks 0.8% 0.6% ICFAI 0.7% 1% Britishcouncil 0.7% 0.4% BBC 0.7% 0.5% Learning 0.6% 0.5% Ebizel 0.5% 1% ICAI 0.4% 0.5% Mit.edu 0.3% 0.2% Indiatimes 0.3% 1% CBSE 0.3% 1% Symbiosis 0.2% 0.4% Onlineeducation 0.2% 0.8% Gurukul 0.2% 0.4% Freshersworld 0.2% 0.5% English 0.2% 0.2% Worldwidelearn 0.1% 0.3% NCERT 0.1% 0.3% Goiit 0.1% 0.5% Answers 0.1% 0.4% Others 26% 24%
  • 153. 147 Table 72: Other language preferred for local content Language Language Users All Users Sample Base 1,388 1,388 Tamil 19% 19% Hindi 19% 19% Malayalam 15% 15% Telugu 13% 13% Marathi 12% 12% Kannada 6% 6% Bengali 6% 6% Gujarati 3% 3% Oriya 1% 1% Konkani 0.8% 0.8% Urdu 0.7% 0.7% Punjabi 0.5% 0.5% Assamese 0.1% 0.1% Awadhi 0.1% 0.1% Bhojpuri 0.1% 0.1% Bodo 0.1% 0.1% Kanauji 0.1% 0.1% Maithili 0.1% 0.1% Manipuri 0.1% 0.1% Sanskrit 0.1% 0.1% Tulu 0.1% 0.1% Bundeli 0.0% 0.0% Haryanvi 0.0% 0.0% Kashmiri 0.0% 0.0% Marwari 0.0% 0.0% Santhali 0.0% 0.0% Others 2% 2%
  • 154. 148 Table 73: Preferred blog sites Blog Sites Language Users All Users Sample Base 271 1,853 Google 27% 21% Yahoo 18% 18% Rediff 12% 10% Blogger 9% 11% Ibibo 9% 10% Youtube 7% 2% Blogspot 7% 11% Hi5 4% 2% Indiatimes 2% 2% Mylot 2% 1% Sulekha 1% 0.7% MSN 0.8% 1% Debonairblog 0.8% 2% Myspace 0.7% 0.7% Mouthshut 0.5% 1% Tagged 0.4% 2% TimesofIndia 0.2% 0.4% Fropper 0.0% 0.3% Monster 0.0% 0.2% Others 1% 2%
  • 155. 149 Table 74: Most preferred TV channel TV Channel Language Users All Users Sample Base 1,263 12,631 Star Plus 9% 13% Sun TV 8% 5% Discovery 6% 7% NDTV 5% 5% Aajtak 5% 5% Asianet 5% 1% HBO 4% 4% E TV 4% 1% CNBC 4% 2% Star Movies 3% 3% Sony 3% 4% CNN IBN 2% 2% DD 1 2% 2% Zee TV 2% 3% Kairali TV 2% 0.3% ESPN 2% 3% Vijaya TV 2% 0.7% Star One 2% 3% Ten Sports 2% 3% Zoom 2% 0.9% Etv Kannada 1% 0.4% National Geographic 1% 2% Pogo 1% 0.9% TV 9 1% 2% Star News 1% 1% Gemini 1% 0.9% M TV 1% 3% Sun Music 1% 0.8% AXN 0.8% 1% Cartoon Network 0.8% 1% Sab TV 0.8% 1% Travel & Living 0.8% 0.9% Zee Marathi 0.8% 0.3% Disney Channel 0.7% 0.6% History Channel 0.7% 0.5% Etv Marathi 0.6% 0.1% Zee Music 0.6% 0.3% Dd News 0.5% 0.3% Raj TV 0.5% 0.0% Set Max 0.5% 0.5% SS Music 0.5% 0.4% Star Sports 0.5% 0.8% Animal Planet 0.4% 0.7% Headlines Today 0.4% 0.2% Star Gold 0.4% 0.2% F TV 0.3% 0.5% Star Anand 0.3% 0.1% Teja TV 0.3% 0.1% Udaya TV 0.3% 0.3% Zee Business 0.3% 0.1% Zee Cinema 0.3% 0.5% Aawaz 0.2% 0.2% Alfa Marathi 0.2% 0.1%
  • 156. 150 Any Music Channel 0.2% 0.4% Any News Channel 0.2% 0.4% Any Sports Channel 0.2% 0.4% BBC 0.2% 0.8% Maa TV 0.2% 0.3% Surya TV 0.2% 0.6% Zee News 0.2% 0.4% B4U 0.1% 0.1% Sahara One 0.1% 0.4% Star World 0.1% 2% NDTV24*7 0.1% 0.3% All Telugu 0.1% 0.0% Times Now 0.1% 0.3% India Vision 0.1% 0.1% Ibnlive 0.1% 0.2% Aditya 0.0% 0.0% Animax 0.0% 0.2% Any Movie Channel 0.0% 0.1% Astha 0.0% 0.0% ETC 0.0% 0.2% Etv Bangla 0.0% 0.1% God 0.0% 0.1% India TV 0.0% 0.4% Jaya TV 0.0% 0.1% K TV 0.0% 0.0% Sahara TV 0.0% 0.0% Sanskar 0.0% 0.0% V Channel 0.0% 0.3% Vh1 0.0% 0.4% Zee Café 0.0% 0.1% Zee English 0.0% 0.0% Zee Studio 0.0% 0.0% NDTV Profit 0.0% 0.5% Star Utsav 0.0% 0.1% MH1 0.0% 0.2% Hungama TV 0.0% 0.1% Jetix 0.0% 0.2% Nick 0.0% 0.0% Sahara Samay 0.0% 0.0% Smile TV 0.0% 0.0% Zee Bangla 0.0% 0.0% Akasha Bangla 0.0% 0.0% Peace TV 0.0% 0.0% Hall Mark 0.0% 0.1% Local 0.0% 0.1% Kiran TV 0.0% 0.1% Zee Primier 0.0% 0.0% Set Pix 0.0% 0.0% Win Cable 0.0% 0.0% Others 2% 1%
  • 157. 151 Table 75: Most preferred newspaper Newspaper Language Users All Users Sample Base 1,258 12,762 The Times of India 23% 35% The Hindu 22% 18% Eenadu 4% 3% Dinamalar 4% 1% The Hindustan Times 4% 6% Indian Express 3% 3% Malyalam Manorama 3% 2% Deccan Chronicle 2% 4% Dainik Jagran 2% 2% Deccan Herald 2% 1% Dainik Bhaskar 2% 2% Mathrubhumi 2% 0.6% Kerala Kaumudi 2% 0.2% Vijay Karnataka 2% 1% The Telegraph 2% 3% Gujrat Samachar 2% 1% The Economic Times 2% 2% Dinakaran 1% 0.4% Sakal 1% 0.6% Loksatta 1% 0.4% The Tribune 1% 2% Mumbai Mirror 1% 0.9% Daily Thanthi 1% 0.6% Gulf News 0.9% 0.1% Mid Day 0.9% 1% Lokmat 0.8% 0.6% Punjab Kesari 0.8% 0.3% Nai Dunia 0.8% 0.2% Anand Bazar Patrika 0.7% 0.8% Maharashtra Times 0.7% 0.2% DNA 0.6% 1% Prajavani 0.6% 0.3% Amar Ujala 0.4% 0.5% Kannada praba 0.4% 0.1% Nav Hindi Times 0.4% 0.4% Andhra Jyoti 0.3% 0.1% Nav Bharat Times 0.3% 0.3% Rajasthan Patrika 0.3% 0.5% Vartha 0.3% 0.1% Janshakti 0.3% 0.0% Business Line 0.2% 0.3% Business Standard 0.2% 0.1% Pudhari 0.2% 0.0% Sandesh 0.2% 0.4% The Statesman 0.2% 0.2% Udayavani 0.2% 0.1% Dinamani 0.1% 0.1%
  • 158. 152 Divya Bhaskar 0.1% 0.5% Free Press Journal 0.1% 0.0% Hitvada 0.1% 0.2% Mumbai Samachar 0.1% 0.1% Samaj 0.1% 0.1% Vartaman 0.1% 0.0% Asian Age 0.0% 0.0% Dharitri 0.0% 0.1% Employment News 0.0% 0.0% Financial Express 0.0% 0.0% Jansatta 0.0% 0.0% Madhyamum 0.0% 0.0% Prabhat Khabar 0.0% 0.1% Rashtriya Sahara 0.0% 0.0% Saamna 0.0% 0.1% Sambad 0.0% 0.1% Sanmarg 0.0% 0.0% Siasat 0.0% 0.0% The Pioneer 0.0% 0.0% Tarun Bharat (Marathi) 0.0% 0.0% india Today 0.0% 0.0% Pratidin (Local) 0.0% 0.1% Bangalore Times 0.0% 0.1% Aaj Kal 0.0% 0.0% Vijaya Times 0.0% 0.3% Inquilab 0.0% 0.0% Greater Kashmir 0.0% 0.0% Sambad 0.0% 0.0% Mint 0.0% 0.0% Others 0.7% 0.8%
  • 159. 153 Table 76: Most preferred magazine Magazine Language Users All Users Sample Base 1,113 10,515 India Today 26% 23% Reader's Digest 6% 7% The Week 6% 5% Ananda Vikatan 3% 1% Outlook 3% 4% Kumudham 3% 1% Sports Star 3% 4% Digit 2% 3% Competition Success Review 2% 1% Film Fare 2% 3% Business Today 2% 2% Business World 2% 2% Autocar India 2% 2% Swathi 2% 2% Chip 2% 2% Sudha 2% 0.3% Electronics For You 1% 1% Grihshobha 1% 0.9% PC Quest 1% 0.6% Femina 1% 4% Women's Era 1% 2% Star Dust 1% 2% Vanita 1% 1% National Geographic 1% 0.6% Science Reporter 1% 0.6% Today 0.9% 0.5% India Times 0.8% 0.8% Business India 0.7% 0.7% Manorama 0.7% 0.2% Aha Zindagi 0.6% 0.2% Business & Economy 0.6% 0.5% Fortune India 0.6% 0.7% Time 0.6% 0.6% Chitralekha 0.5% 0.7% Junior Vikatan 0.5% 0.2% Computers Today 0.4% 0.7% Desh 0.4% 0.2% Developer IQ 0.4% 0.0% Sarita 0.4% 0.2% Nirogadhaam 0.4% 0.1% Aval Vikatan 0.3% 0.2% Chronicle 0.3% 0.2% Cosmopolitan 0.3% 0.8% Cricket Samrat 0.3% 0.6% Grihlakshmi 0.3% 0.0% Playboy 0.3% 0.3% Safari 0.3% 0.3%
  • 160. 154 Sananda 0.3% 0.3% Animation Reporter 0.3% 0.1% Brunch 0.2% 0.3% Business Week 0.2% 0.3% Champak 0.2% 0.1% Cineblitz 0.2% 0.2% Dalal Street 0.2% 0.3% Data Quest 0.2% 0.2% Outlook Money 0.2% 0.4% Saptahik Sakal 0.2% 0.1% Money life 0.2% 0.1% Business Standard 0.2% 0.1% Abhiyan 0.1% 0.2% Anandamela 0.1% 0.2% Debonair 0.1% 0.2% Meri Saheli 0.1% 0.5% Taranga 0.1% 0.2% The Economist 0.1% 0.2% Graphiti 0.1% 0.2% Saptahik Bartaman 0.1% 0.1% Wisdom 0.1% 0.7% Andra Jyoti 0.1% 0.1% Anandalok 0.0% 0.0% Auto India 0.0% 0.1% Better Photography 0.0% 0.1% Business Times 0.0% 0.0% Buzz 0.0% 0.1% Capital Market 0.0% 0.2% Deccan Chronicle 0.0% 0.1% Elle 0.0% 0.1% Frontline 0.0% 0.1% Gladrags 0.0% 0.3% Good House Keeping 0.0% 0.3% Health 0.0% 0.5% Inside Outside 0.0% 0.3% Kadambini 0.0% 0.0% Linux For You 0.0% 0.2% Lokprabha 0.0% 0.1% Mathrubhumi 0.0% 0.0% Maxim 0.0% 0.2% Outlook Traveller 0.0% 0.0% Overdrive 0.0% 0.6% Pratiyogita Darpan 0.0% 0.0% Saras Salil 0.0% 0.1% Savvy 0.0% 0.1% Society 0.0% 0.1% Top Gear 0.0% 0.1% Living Digital 0.0% 0.1% Saheli 0.0% 0.0% PC World 0.0% 0.3% Sakhi 0.0% 0.0%
  • 161. 155 Mans World 0.0% 0.0% Chandamama 0.0% 0.1% Kurukshetra 0.0% 0.0% Automobiles 0.0% 0.1% Auto World 0.0% 0.0% Bikes 0.0% 0.1% Economical Times 0.0% 0.0% Others 9% 7% Table 77: Most preferred radio channel Radio Channel Language Users All Users Sample Base 845 8,205 Radio Mirchi 38% 38% AIR 14% 11% Red FM 11% 12% Suryan FM 10% 6% Radio City 7% 11% Big FM 6% 5% AIR FM RAINBOW 5% 4% AIR FM GOLD 5% 5% BBC 2% 1% World Space 1% 2% Fever FM 0.6% 3% Power FM 0.3% 0.8% Amar FM 0.3% 0.3% Go FM 0.2% 0.8% Hum FM 0.0% 0.0% Others 0.9% 1%