The India Online Vernacular Language Report studies the popularity of the activity ,local language content specific usage,Demographic Profile of Local Language Content Users,Socio-Economic Profile,Economic Profile,Net Usage Status,Net Usage Dynamics,Preferred Net Activities,Most Used Websites,Most Used Offline Media Brands,Response to Online Marketing Stimuli,Offline Brands Recalled etc
5. Table of Content
India Online 2007 ......................................................... 1
India Online 2007 Reports............................................... 3
Methodology............................................................... 5
Executive Summary .....................................................10
Key Findings ..............................................................12
Detail Findings
Popularity of the Activity ..............................................23
Local Language Content Specific Usage .............................24
Demographic Profile of Local Language Content Users ...........28
Socio-Economic Profile .................................................35
Economic Profile.........................................................40
Net Usage Status.........................................................45
Net Usage Dynamics.....................................................51
Preferred Net Activities ................................................65
Most Used Websites .....................................................78
Most Used Offline Media Brands.......................................97
Response to Online Marketing Stimuli.............................. 101
Offline Brands Recalled .............................................. 102
Segment Wise Detailed Tables ...................................... 103
Appendix ................................................................ 162
7. India Online 2007
1
India Online 2007
The India Online 2007 study is not just an annual update over the
previous year's India Online 2006 study but rather a continuation of
JuxtConsult’s efforts to keep improving the quality of the study every
year. The improvements made in the study this year not only involve
further strengthening of the research methodology but also enhancing
the coverage of the information, especially in the emerging areas of
internet usage in the country like blogging, social networking and
language website usage.
Accordingly the India Online 2007 set of reports will not only provide
you the most recent estimates on the Internet user-ship, its growth and
penetration in India but will also give you an 'insightful' understanding
of the current net usage behavior and preferences of various kinds of
online Indians.
Like in the year 2006, JuxtConsult conducted two large-scale 'primary'
surveys, one offline and one online to complete the study this year as
well. However, the sample size for the 'land' survey (which is used to
estimate the size of internet using population in urban India) was
almost doubled this year to further improve the coverage among the
various population strata in urban India. The land survey, conducted
during April 2007, covered 10,000 households across 31 cities of various
sizes across all the four regions of the country.
The 'online' survey was conducted among 3 of the most popular and
generic portals in Indian with the focus on capturing the in-depth net
usage behaviors and preferences of online Indians. This survey was
conducted by JuxtConsult between April-May 2007 and over 14,200 in-
depth and usable responses were collected and analyzed for final
reporting.
There is one key difference in the study this year compared to the last
year. To make our findings more representative of the entire urban
online population and not just the Internet users who are more likely to
respond to online surveys, this year we have ‘linked’ the findings of our
online survey with the findings of our land survey. This was done by
deriving appropriate individual level ‘weights’ for Internet users from
the land survey and then applying them to the data of the online
survey.
The key information included in the various reports cover the
demographic and socio-economic profiles of the net users, their
ownership of household assets, the source and place of their access to
internet, net usage dynamics, preferred online activities, website
preferences for over 20 key online activities, online buying behavior
and spends, response to online marketing stimuli, offline media
preferences, and much more.
8. Local Language Content Users
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In sum, what you get in India Online 2007 you are unlikely to get
elsewhere:
Highly credible latest estimate of internet using population in urban
India
Key insights on various aspects of internet usage in India
An understanding of online Indians as 'consumers' and not just as
faceless net users
How to reach these online consumers on the net, as well as through
the offline mediums
Preferred 'user shares' of key online brands in 21 different online
activity categories
9. India Online 2007
3
India Online 2007
Reports
Main Report
Overall Status and Usage of Internet in India
User Segment Supplementary Reports
Women on the net
Youth on the net (teenagers and young adults)
Net users by their socio-economic (SEC) profile
Students on the net
Corporate employees on the net
IT professionals on the net
Heavy Online Spenders on the net
Bloggers on the net
Car owners on the net
Two-wheeler owners on the net
Mobile phone owners on the net
Credit card owners on the net
Net users by place of access (homes, place of work, cyber cafes)
Net users by type of connection (broadband, dial-up)
Net users by town population size (10 lakhs plus, 5-10 lakhs, 1-5
lakhs, Below 1 lakh)
Net users by town market size (metros, urban uptowns, emerging
towns, others)
Net users as financial investors
Vernacular language net users
Category Supplementary Reports: (comparative profiling of top 5
websites)
Online shopping
Emailing
Job search
Matrimony
Info search - English
Info Search - Local language
Online travel
Social networking/communities
Friendship / dating
Online news
Financial info/news
Online share trading
Cinema content
Sports content
10. Local Language Content Users
4
Online music
Online games
Online real estate
Mobile content download
Astrology
Online learning/education
Note - All supplement reports are subject to sufficiency of sample
responses. Demographic segment wise details by gender, age, SEC
classification, region and place of net access are included in each of
the reports as appendix tables.
11. India Online 2007
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Methodology
In order to derive highly robust and authentic estimates of the current
user-ship of Internet in India, and draw out a truly representative
internet usage behavior patterns, we at JuxtConsult keep improving
and refining our research methodology for the India Online study every
year. In 2007, we have again brought in two significant improvements:
We have increased our land survey sample base to 10,000 (from
5,500 last year) and the coverage of the number of cities to 31
(from 21 last year). The distribution of these 31 cities continues to
be well spread across the 4 regions of the country. But more
importantly, in terms of coverage of towns by their population size,
we dug deeper this year and covered all town classes that have
population of 20,000 individuals and above.
Further, to better capture the internet usage across all types of
socio-economic classes (SEC) in urban Indian, we allocated equal
sample quota among the 5 broad socio-economic classes A, B, C, D
and E across various zones within a town, and then across the town
classes and regions. To correct for and put back the real
representation of the socio-economic classes (and not equal
representation) during the data processing stage, we incorporated
the appropriate SEC 'weights' derived from the actual urban
population statistics from authentic govt. Sources (National Sample
Survey Organization and Census of India).
These two refinements in the sampling methodology ensured that this
year we get an even better representation of various types of internet
users in urban India.
Like last year, this year again we conducted both a land survey and an
online survey separately, with the focus of the land survey being on
estimating the size of the internet using population in urban India, and
that of the online survey on capturing the net usage behavior and
preference patterns. The two surveys had some common questions on
demographic profiles and net usage behavior to help us link up the two
sets of data at the processing stage.
The Land Survey
The objective of the land survey was two fold. First, to help us
estimate the internet user-ship in urban India, as with a land survey we
could cover both the user and non-user population of the internet in a
representative way. The other objective was to derive relevant
demographic 'multipliers' from this survey which could then be applied
to the internet usage data collected in the online survey.
The use of these 'individual' level multipliers helped us make the online
survey findings 'representative' of the entire urban online population
and not just of those who are more likely to fill up an online surveys
(because of factors like convenience of access, regularity of usage,
12. Local Language Content Users
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attractiveness of the incentive prize offered for filling the survey,
etc.).
The land survey undertaken this year was again a household level
survey across 10,000 households in 31 cities spread across all regions of
India. The survey was conducted and completed between mid-April to
early-May 2007. Care was taken that all relevant classes of towns with
population size of over 20,000 individuals were covered and surveyed
across each of the 4 regions of the country. Within a city, 5
geographical locations were chosen, one each in the north, south, east,
west and central parts of the city. From each location within a city an
equal number of households from the five socio-economic classes A, B,
C, D, and E were surveyed.
The cities where the land surveys were conducted and the size of the
sample data collected from each of these cities are as follows:
Table 1: Detailed Sample Base Distribution of the Land Survey
Region City/ Town City Class Sample Size City Class
Delhi 10 lakh + 401 10 lakh +
Kanpur (UP) 10 lakh + 297 10 lakh +
Ludhiana (Pun) 10 lakh + 302 10 lakh +
Patna (Bih) 10 lakh + 303 10 lakh +
Allahabad (UP) 5 lakh – 10 lakh 298 10 lakh +
Ajmer (UP) 1 lakh – 5 lakh 314 10 lakh +
Bhadohi (UP) 50 K – 1 lakh 299 5 lakh - 10 lakh
Muradnagar (UP) 50 K – 1 lakh 300 5 lakh - 10 lakh
North
Sohna (Har) 20 K – 50 K 307 5 lakh - 10 lakh
Mumbai (Mah) 10 lakh + 399 5 lakh - 10 lakh
Ahmedabad (Guj) 10 lakh + 404 5 lakh - 10 lakh
Pune (Mah) 10 lakh + 300 5 lakh - 10 lakh
Rajkot (Guj) 5 lakh - 10 lakh 301 1 lakh – 5 lakh
Dewas (MP) 1 lakh - 5 lakh 303 1 lakh – 5 lakh
Hinganghat (Mah) 50 K - 1 lakh 307 1 lakh – 5 lakh
Mhowgaon (MP) 20 K - 50 K 296 1 lakh – 5 lakh
West
Katol (Mah) 20 K - 50 K 276 1 lakh – 5 lakh
Kolkata (WB) 10 lakh + 398 1 lakh – 5 lakh
Guwahati (Ass) 5 lakh – 10 lakh 299 50 K – 1 lakh
Bhubneshwar (Ori) 5 lakh – 10 lakh 303 50 K – 1 lakh
Raniganj (WB) 1 lakh – 5 lakh 300 50 K – 1 lakh
Bhatapara (Chat) 50 K – 1 lakh 252 50 K – 1 lakh
East
Champa (Chat) 20 K – 50 K 292 50 K – 1 lakh
Chennai (TN) 10 lakh + 407 50 K – 1 lakh
Bangalore (Kar) 10 lakh + 406 20 K - 50 K
Hyderabad (AP) 10 lakh + 410 20 K - 50 K
Mysore (Kar) 5 lakh – 10 lakh 329 20 K - 50 K
Kozhikode (Ker) 1 lakh – 5 lakh 300 20 K - 50 K
Nellore (AP) 1 lakh – 5 lakh 300 20 K - 50 K
Cheruvannur (Ker) 50 K – 1 lakh 294 20 K - 50 K
South
Edapaddi (TN) 20 K – 50 K 305 20 K - 50 K
Total (31) - - 10002 Total (31)
Base: 9,999
13. India Online 2007
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To check for both the 'regular' as well as 'occasional' usage of the
Internet, at each of the 10,000 households contacted it was queried:
If any member of the household use the Internet 'at all' from
anywhere (home or any location outside)? And
If any member of the household use the Internet ‘at least once a
month’ from anywhere (home or any location outside)?
Some further questions related to the specifics of demographic profile
of the head of the household, their knowledge of English, computer
usage, and asset ownership of the household were also asked from the
respondent. The usage of computer and Internet was separately
checked for each member of the household from the respondent.
The above information about the head of the household, especially
their education and occupation profile (thereby identifying their socio-
economic or SEC classification) together with the town size class and
region were used to link up to the similar authentic Government of
India data to estimate the Internet user-ship as well as to generate the
appropriate 'multipliers' that were to be applied to the data collected
from the online survey.
The Online Survey
The online survey was used to collect the in-depth information on
internet usage patterns and other media usage patterns among the
various types of net users. This was done through a 'large-scale' online
survey conducted between end-April to mid-May 2007 among the users
of three of the biggest and most generic portals in India, namely Yahoo,
Rediff and Google.
On one end, the email properties of Yahoo, Rediff and Google (Gmail)
were used through online survey campaigns to target the widest
possible base on internet users in a random manner and collect
responses (as these three email portals together cover almost all email
users with a personal email id in the country). At the same time, to
cover for whatever may have got missed out in these survey campaigns
on email portals, a parallel 'contextual search' based survey ad
campaign was run using Google AdSense.
All the survey campaigns were paid for and officially run by these
portals among their users. The overall online survey campaign used a
combination of banner ads, e-mailers and contextual search ads
through these portals.
The online survey was conducted using an e-questionnaire segmented
into three sections. The questionnaire was pre-tested and timed to take
approximately 15-20 minutes for a respondent to complete depending
on the speed of comprehension and answering of the questions. The
questionnaire was structured and designed to reduce the level of
'respondent fatigue' to an extent that was practically possible.
14. Local Language Content Users
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In this year's study, the information area coverage (in the online
questionnaire) was also enhanced and fine tuned somewhat to keep
abreast with the changing and evolving Indian online space:
The net usage behavior and preferences of new phenomena like
blogging, social networking and language content checking were
included.
In terms of capturing website preferences, 6 more online activity
categories were included this year to take their coverage to 21. The
new categories added were instant messaging, real estate, online
info search engine in local languages, astrology, online share
trading and online learning/education.
The question about 'blogging' was fine tuned to segregate usage
behavior between only reading blogs, posting comments on blogs
and having a blog site of one's own.
In the online questionnaire, a response format of 'clicking' a single or
multiple options among the various given options was used for most
questions. For each of these questions it was also possible for a
respondent to answer 'none' or 'any other'. However, wherever the
respondents were asked to give preferences for websites or brand
names, only a text box was provided for them to type the name on
their own (or type 'none' if not applicable). This was done to ensure
that all such recall and actual usage preference responses were
solicited 'unprompted'.
Further, to enlist complete and sincere responses, an incentive of a
significant cash prize was also announced for one selected respondent
to be given at the end of the survey.
Over 26,000 unduplicated and clean responses were collected from the
online survey campaign in about 31/2 weeks time. Of these, all 26,000
responses were complete on user profiles and their net usage behavior
information. Around 14,200 responses were complete in all aspects,
including various online activities undertaken and website preferences.
Thus, the responses from the three sections of the online survey have
different valid sample bases and have been reported accordingly.
All the usable responses after data cleaning were then collated,
crosschecked and processed for tabulation and analysis. While doing the
tabulation, any errors and spelling mistakes in typing of the brand
names, etc. By the respondents were carefully checked and corrected.
Finally, the appropriate weights (multipliers) as derived from the land
survey were incorporated into the usable online survey responses to
make them more 'representative' of the entire urban online population.
Further, for questions that asked for preferred websites names, to
remove the possible 'source' bias towards any specific generic portal
among the three generic portals used, an 'equalization' correction
factor was also incorporated.
15. India Online 2007
9
The net result was the compilation of the latest, highly authentic and
representative database on the Internet habits and website preferences
of online Indians. This database was then used for making 'insightful'
analysis and conclusions as contained in the various reports of the India
Online 2007 study.
Last but not least, in this year's reports we have brought in the
presentation of the 'changes' in the usage behavior and preferences vis-
à-vis the last year. Wherever relevant, these changes have been
presented graphically along with all the current year's data charts,
graphs and tables.
Note - Because of a deeper and more robust coverage of internet usage
among the smaller towns (down to 20,000 population town classes),
and among all the socio-economic classes in this year's land survey,
there is likely to be an element of 'correction' seen in this year's data
(as compared to the previous year's). These corrections are likely to be
more visible in some of the demographic, socio-economic and economic
profile of online Indians. The correction factor may also apply, though
assumedly not to the same degree, to the current year's data on net
usage behavior and website preferences.
16. Local Language Content Users
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Executive Summary
There is a huge ‘mismatch’ between potential demand and supply of
local language content. Against 60% of all regular online Indians
‘preferring’ to read in local Indian languages, only 12% actually check
local language content online. It indicates low overall ‘relevance’ and
‘value’ of the existing local language content on the net.
The yawning gap is largely because of the absence of ‘language’
equivalents of popular online content areas like job search, email and
IM, info search, online travel booking, shopping, music, e-greetings,
social networking / dating / matrimonial search, etc.
However, as 1 in 3 local language content user indicates ‘English’ as
their most preferred language of reading, it appears that the existing
online local language content is satisfying some ‘additional content’
needs of even those who can possibly check all kinds of online content
in English anyways. And this need largely appears to be in the area of
‘local news’, as at least 40% of the preferred usage of local language
websites fall in the genre of ‘regional news’.
The current local language content user base is coming significantly
more from South India. South Indians comprise almost 52% of the
entire segment user base (against a much lower 40% share among all
Internet users).
At the language level, Tamil tops in the usage of local language web
content (along with Hindi) with 19% usage share.
Local language content users do not necessarily come more from
smaller towns. Their distribution across town classes follows the
overall trend for Internet users. Metros and urban uptowns account for
over 52% of this segment, while emerging and smaller towns account
for the balance 48%.
The demographic profile of the local language content user varies
subtly from the regular Internet user. The overall ‘caricature’ that
emerges is of a slightly older, better educated, upper/middle class
Internet user who is the head of the household more often than not.
They are the more ‘seasoned’ internet users. 73% of the local
language content users have over 2 years of Internet usage experience
(against 63% among all internet users). They are not only the more
‘frequent’ users of the net but also show noticeably higher proportions
of ‘heavy’ internet users amongst them (those who are online for over 2
hours per day).
They ‘search’ and ‘check’ information on the net significantly more.
Compared to all internet users, local language content users search and
check ‘personal interest’ information significantly more. Online
activities such as checking sports, news, real estate info, social
17. India Online 2007
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networking and instant messaging are relatively more popular among
them.
However, it is the availability of ‘interactive’ online content (like
emailing, messaging/chatting, social networking /communities and
blogging) in local languages that is more likely to open the ‘floodgates’
for sizeable usage of online local language content in India.
Local language content users are relatively more ‘responsive’ to
online marketing stimuli. Over 4-in-5 local language content users
(81%) have responded to at least one online marketing stimulus (against
73% of all internet users).
Google has a relatively stronger standing in this segment. Google has
a strong grip on this online segment with leadership position at not only
the overall website salience and usage level, but also for 8 of the
popular online activities. In comparison, Yahoo leads only in 5
categories (against 7 categories that it leads among the overall net user
level).
18. Local Language Content Users
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Key Findings
There is a huge ‘mismatch’ between potential demand and supply of
online local language content
While 60% of all regular online Indians say that they ‘prefer’ to read in
local Indian languages and not English, only 12% of all regular online
Indians actually check local language content online. In number terms it
means that on a ‘potential base’ of almost 15 million, only 3 million
online Indians check local language content on the net.
It clearly indicates that though there is a huge potential that a ‘sitting’
existing online Indians user base offers, the ground level conversion is
an abysmal 20% (3 out of 15 million). And as the balance 12 million are
already on the net (and most on a daily basis), checking English content
despite being relatively less comfortable doing so, the dearth and low
‘relevance’ and ‘value’ of the existing local language content stares
point-blank on the online content provider’s face.
It appears that the local language preferring online Indians still await
the popular (and may be more relevant) online content like job search,
email and IM, info search, online travel booking, shopping, music, e-
greetings, social networking / dating / matrimonial search, etc. to
‘happen’ in their language some day. Ironically, the lack of
‘interactivity’ of this ‘interactive’ medium in local Indian languages, if
not corrected in time, may prove to be its nemesis in the soon-to-be
most populous country in the world.
Further, a careful look at the popular ‘websites’ that are being used to
check local language content currently also reveal this lacuna. Other
than the top 3 generic portals which have some multi-lingual content
(Google, Yahoo and Rediff), most of the other popular websites come
from the genre of online versions of ‘regional news media’. While 40%
of local language content users cite these ‘e-news portals’ as their most
preferred local language website, only 22% cite the 3 above mentioned
generic portals.
_______________________________________
1
Though the usage of language content on the net was also checked in the 2006
survey, it was done as a single question as one among the various online
activities undertaken by the online Indians. In contrast, the possible usage of
language content, and the preferred websites to do so, was probed more deeply
this year. Due to somewhat different phrasing of the questions in the two years,
the responses got also differ noticeably. We have therefore, avoided to compare
the language content usage this year vis-à-vis the last year as it would not be
appropriate to do so.
19. India Online 2007
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Finally, a look at the wish list of the ‘desired’ online content in local
Indian language among both the existing and prospective users also
indicates the huge potential (and the opportunity in waiting) for those
who may wish to take a lead in this direction:
Table 2: Desired online activities in Indian languages
Online activities desired in Local
Indian Languages
Existing Local
Language
Content Users
All
Internet
Users
Sample Base 1,388 14,253
Email 71% 61%
Chatting 50% 46%
Entertainment 58% 45%
Search information 45% 33%
Online news 51% 31%
Online learning / education 37% 31%
Astrology 29% 23%
Online shopping 22% 18%
Travel related information 24% 16%
Matrimony 18% 13%
Blogs 18% 12%
Not Interested in any of these
activities
7% 21%
The demand for local language content is ‘stronger’ among the
online South Indians
Over 1-in-2 local language content users (52%) belong to South India
which is significantly higher than the share of this region among all
Internet users (40%).
On the other hand, North and East zones online Indians have a below
average representation in the usage of local language content online.
Table 3: Regional distribution of local languages content users
Regions Existing Local
Language
Content Users
All Internet
Users
Sample
Base
1,388 14,253
North 15% 22%
East 7% 12%
South 52% 40%
West 26% 26%
The cities accounting for the bulk of this ‘southern skew’ in the user
base of local language content are Chennai, Bangalore, Hyderabad and
some mid-level and smaller southern towns such as Coimbatore,
Thiruvananthapuram, Kochi, etc.
20. Local Language Content Users
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The southern skew in demand of local language web content is also
reflected in the popularity of the ‘languages’ in which the content is
sought. Tamil tops the chart (along with Hindi) with 19% usage share.
Table 4: Popularity of ‘languages’ in the usage of local language
content (Top 10)
Language % of Local
Language
Content Users
% of Preferred
Language of
Reading
Sample
Base
1,388 1,388
Tamil 19% 13%
Hindi 19% 13%
Malayalam 15% 8%
Telugu 13% 9%
Marathi 12% 8%
Kannada 6% 5%
Bengali 6% 4%
Gujarati 3% 2%
Oriya 1% 1%
Konkani 1% 0%
An interesting observation is that 1 in 3 of the local language content
users (34%) are those who’s most preferred language of reading is
‘English’. Obviously then, the existing online local language content is
satisfying some ‘additional content’ need of those who can check all
possible content in English anyways.
Local language content users do not necessarily come more from the
smaller towns
Though one would expect local language content users to come more
from the smaller towns, it is not so. In fact, their distribution across
various town classes (by market size) follows the overall trend for
Internet users.
Metros and urban uptowns account for over 52% of this segment, while
emerging and smaller towns account for the balance 48%.
21. India Online 2007
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Table 5: Distribution of local languages content users by Town Class
Town Class
(by market
size)
Local
Language
Content
Users
All
Internet
Users
Sample Base 1,388 14,253
Metro 38% 37%
Urban
uptowns
14% 14%
Emerging
Towns
18% 16%
Others 30% 33%
The demographic and socio-economic profile of local language
content users varies in subtle nuances from all Internet users:
They are relatively older. 25-45 yr olds constitute 57% of the
segment as against 49% among all Internet users – this also explains
the higher employment status among this segment.
Given the ‘older male’ demographic characteristic of the local
language content user, the proportion of ‘head’ of households is
also notably higher among them at 56% compared to 47% among all
Internet users.
A slightly higher proportion of this segment is employed in the IT/
Software sector (27% versus 18% among all Internet users).
The affluence levels appear to be a shade lower among local
language content users – proportion with MHI (Monthly Household
Income) of Rs 50,000+ is 11% versus 13% among all Internet users.
Household Durables ownership is also just marginally lower.
Interestingly, while the SEC distribution reveals a larger SEC ‘C’
base among this segment (29% versus 23% among all) – the share of
lower secs (D and E) is below average.
This segment also has a higher share of graduate + users (71% versus
64% among all Internet users).
The overall ‘caricature’ that emerges of local language content users is
of a slightly older, better educated, upper/middle class Internet user,
with every second such user coming from South India.
Local language content users are the relatively more ‘seasoned’
Internet users
73% of the local language content users have over 2 years of Internet
experience and nearly half of them (47%) have been using the Internet
for 5 years or more. Corresponding figures for all Internet users are
much lower at 63% and 37% respectively.
Other Internet related specifics such as place of access and type of
connection follow the trend for all Internet users:
Over 4-in-5 (83%) access Internet from their place of work, followed
by nearly 3-in-5 who do so at home (58%).
22. Local Language Content Users
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Broadband remains the predominant type of connection at home
(71%) and office (65%).
This segment also shows a distinctly higher share of ‘heavy’ Internet
users (those who are online for over 2 hour per day). They not only a
show a proportionately higher ‘duration’ of net surfing from both home
and place of work but also both during the weekdays and the
weekends.
The proportion of ‘heavier’ net usage is higher from place of work and
accordingly during weekdays.
Table 6: Duration of internet surfing per usage day
Heavy Internet
Users (2 hrs +)
Proportion of
Local
Language
Content Users
Proportion of
Preferred
Language of
Reading
Sample Base 1,388 14,253
From Home 27% 22%
From Place of
Work
34% 29%
During Weekday 49% 39%
During Weekend 45% 41%
Other salient aspects of this segment’s Internet usage are:
At 60%, a higher proportion of local language content users who
access the net from home do so more than once a day (against 51%
of all net users). While the proportion of daily users (87%). On the
other hand, 68% of local language content users access the net
more than once a day from office (against 63% of all net users).
The proportion of users who claim to access internet ‘throughout
the day’ from both home and place of work is also noticeably higher
among local language content users.
Local language content users undertake information ‘searching’ and
‘checking’ activities significantly more
Compared to all internet users, local language content users undertake
info search and check personal interest information significantly more.
Personal interest activities like checking sports, news, real estate info,
social networking and instant messaging are relatively more popular
among them.
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Table 7: Online activities undertaken ‘relatively’ more by local
language content users (Top 10)
Online Activities % of Local
Language
Content
Users
Undertaking
% of All
Internet
Users
Undertaking
Sample Base 1,388 14,253
Check sports 76% 57%
Check news 79% 61%
Matrimonial search 64% 48%
Check financial info 61% 45%
Educational / Learning
material
63% 48%
Check real estate info 51% 37%
Astrology 60% 46%
Social networking /
communities
58% 44%
Instant messaging 76% 62%
Music 74% 60%
However, in absolute terms it is still the ‘usually’ more popular online
activities like emailing and job search that are also the most
undertaken online activities by local language content users.
Table 8: Most popular online activities among the local language
content users (Top 10)
Online Activities % of Local
Language
Content Users
Undertaking
% of All
Internet Users
Undertaking
Sample Base 1,388 14,253
Emailing 96% 95%
Job Search 81% 73%
Check news 79% 61%
Instant messaging 76% 62%
Check Sports 76% 57%
Music 74% 60%
Online games 68% 54%
E-greetings 64% 57%
Mobile content (ring tones/
games)
64% 50%
Matrimonial search 64% 48%
Local language content users are relatively more ‘responsive’ to
online marketing stimuli than other Internet users
Over 4-in-5 local language content users (81%) have responded to at
least one online marketing stimulus, against a much lower 73% of all
internet users having done so.
24. Local Language Content Users
18
Among the various stimuli, local language content users seem to be
‘relatively’ more responsive to sponsored search ad. 48% of them have
clicked such an ad in the past as compared to only 37% of all internet
users. This is in line with the fact that local language content users
‘search’ for information relatively more.
However, at an absolute level, like the overall internet users, the local
language content users also respond the most to ‘banner ads’ (at 52%).
25. India Online 2007
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Table 9: Response to online marketing stimuli
Online Marketing
Stimulus
% of Local
Language
Content
Users who
Clicked
% of All Internet
Users who
Clicked
Sample Base 1,388 14,253
Banner ad 52% 47%
Online contest 50% 43%
Sponsored search ad 48% 37%
Product/service e-
mailer
18% 14%
None of the above 19% 27%
Google stands out as the most popular local language content
website
Though the language ‘e-news’ websites put together account for the
‘bulk’ of the local language website preferences, the 2 big ‘generic
portals’ Google and Yahoo stand out as the most used local language
content websites.
Table 10: Preferred websites for checking local language content
Website % of Local Language
Content Users Using the
Website
Sample Base 1,388
Google 11.70%
Yahoo 8.20%
Malayalamanorama 7.0%
Eenadu 6.80%
Thinamalar 5.30%
Webduniya 3.90%
Marathiworld 3.70%
Webulagam 3.60%
Tamilcinema 3.50%
Esakal 3.40%
Keralakaumudi 2.80%
Jagran 2.70%
Rediff 2.50%
Kannadaaudio 1.70%
Anandabazaar 1.60%
Dainikjagran 1.60%
Banglalive 1.50%
Mathrubhumi 1.40%
Kumudam 1.30%
Gujratsamachar 1.20%
Amarujala 0.90%
BBCHindi 0.70%
Deepika 0.70%
26. Local Language Content Users
20
Vaartha 0.70%
Dailythanthi 0.60%
Dinakaran 0.60%
Thatskannada 0.60%
Epatra 0.50%
Bhaskar 0.50%
Maharashtratimes 0.30%
Others 18.50%
In fact, Google is the most salient and most used website among the
local language content users for English language content also.
Table 11: Preferred websites for checking English content
Website % of Local
Language Content
Users Using the
Website
% of All Internet
Users Using the
Website
Sample Base 1,388 14,253
Google 33.10% 29.30%
Yahoo 25.30% 26.60%
Rediff 11.20% 10.90%
Orkut 5.0% 7.90%
Gmail 4.30% 3.90%
Hotmail 1.30% 1.50%
Indiatimes 0.90% 0.90%
Moneycontrol 0.70% 0.50%
Contest2win 0.70% 0.30%
Naukri 0.60% 0.50%
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Table 12: Most popular websites for specific online activities
Online Activity Top Website % Local
Language
Content
Users Prefer
to Use
% All Internet
Users Prefer
to Use
Sample Base 1,388 14,253
Emailing Yahoo 49% 53%
Instant Messaging Yahoo 59% 63%
Info Search – English Google 74% 75%
Info Search –
Languages
Google 58% 74%
Job Search Naukri 38% 37%
Online Travel IRCTC 17% 15%
Online Shopping Rediff 28% 25%
Online News Yahoo 13% 14%
Financial News & Info Google 18% 13%
Online Share Trading ICICI Direct 34% 36%
Real Estate Info Google 22% 17%
Matrimonial Search* Shaadi 27% 28%
Dating / Friendship Orkut 30% 36%
Social Networking Orkut 60% 64%
Online Games Yahoo 21% 18%
Mobile Content Google 17% 10%
Online Music Raaga 22% 22%
Sports Content Espnstarsports 23% 29%
Cinema Content Google 12% 9%
Astrology Yahoo 18% 22%
Online Education Google 30% 34%
Blog Site Google 27% 21%
* However Bharatmatrimony leads the pack when all the sub-brands viz.
Tamilmatrimony, Keralamatrimony, Hindimatrimony etc. clubbed
together with 32% among the Local language content users.
The key observations that emerge from the popularity ratings of
websites across specific categories are as follows:
Except for 5 categories – online shopping, matrimony, online travel,
cinema and mobile content – in all other activity categories the
most popularly used website by the local language content users is
the same as the overall net users. In the 5 mentioned categories, at
the overall net user level, Ebay, Bharatmatrimony, Makemytrip,
Yahoo and Yahoo respectively are more popular.
Among the local language content users, Google strengthens its
stronghold with leadership position in 8 online categories. In
comparison, Yahoo leads only in 5 categories (against 7 categories
that it leads among the overall net user level).
The fall in proportionate usage of Google as the ‘most preferred
engine’ for searching local language content among this segment is
largely a result of better awareness of ‘specific’ language search
engines among them.
29. India Online 2007
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Popularity of the
Activity
Table 13: Popularity of various internet activities
Website All Users All Users (In Millions)
Emailing 95% 24.0
Job Search 73% 18.4
Instant messaging 62% 15.6
Check news 61% 15.4
Music 60% 15.1
Chatting 59% 14.9
Check Sports 57% 14.4
E-greetings 57% 14.4
Online games 54% 13.7
Dating/Friendship 51% 12.9
Mobile contents (ring tones / games,
etc.)
50% 12.5
Search work related info 49% 12.3
Matrimonial search 48% 12.0
Educational / Learning material 48% 12.0
Screensavers/wallpapers 46% 11.5
Astrology 46% 11.5
Check financial info 45% 11.4
Search for product information 45% 11.2
Social networking / Communities 44% 11.0
Buy travel products 43% 10.9
Share pictures 40% 10.0
Check real estate info 37% 9.2
Check hobby related info 32% 7.9
Check business/Financial news 30% 7.6
Net banking 30% 7.6
Check health & lifestyle info 30% 7.6
Movies 29% 7.4
Check cinema content 28% 7.0
Check / read blogs 27% 6.7
Business/professional networking 26% 6.6
Check personal travel related info 26% 6.5
Buy other than travel products 24% 6.1
Look for Seminar/workshops 24% 6.0
Online bill payment 22% 5.6
Check business travel related info 19% 4.7
Adult content 18% 4.6
Online stock trading 13% 3.3
Net telephony 13% 3.2
Comment on blog post 12% 3.0
Local language website usage 12% 2.9
Have a blog site of own 7% 1.7
Base: 25,060
30. Local Language Content Users
24
Local Language
Content Specific
Usage
Chart 1: Vernacular language usage
Base: 14,253
Current Year
12%
88%
Use other language websites
Use only English websites
31. India Online 2007
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Table 14: Most used local language (other than English)
Website Language Users All Users
Tamil 19% 19%
Hindi 19% 19%
Malayalam 15% 15%
Telugu 13% 13%
Marathi 12% 12%
Kannada 6% 6%
Bengali 6% 6%
Gujarati 3% 3%
Oriya 1% 1%
Konkani 0.8% 0.8%
Base: 1,388
32. Local Language Content Users
26
Table 15: Most used website for checking content in other language
Activity Language Users
Google 12%
Yahoo 8%
Malayalamanorama 7%
Eeandu 7%
Thinamalar 5%
Webduniya 4%
Marathiworld 4%
Webulagam 4%
Tamilcinema 4%
Keralakaumudi 3%
Jagran 3%
Esakal 3%
Base: 1,388
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Table 16: Online activities desired in other languages
Activity Language Users All Users
Email 71% 61%
Entertainment 58% 45%
Online news 51% 31%
Chatting 50% 46%
Search information 45% 33%
Online learning / education 37% 31%
Astrology 29% 23%
Travel related information 24% 16%
Online shopping 22% 18%
Matrimony 18% 13%
Blog 18% 12%
Not Interested 7% 21%
Base: 1,388
34. Local Language Content Users
28
Demographic Profile
of Local Language
Content Users
Chart 2: Gender breakup
Base: 1,388
Current Year
84% 82%
16% 18%
0%
20%
40%
60%
80%
100%
Language Users All Users
Male Female
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Chart 3: Age group distribution
Base: 1,388
Current Year
7%
11%
31%
36%
17%
13%
28%
41%
0%
15%
30%
45%
Language Users All Users
Age 13-18 years Age 19-24 years
Age 25-35 years Age 36-45 years
36. Local Language Content Users
30
Chart 4: City class - by population size
Base: 1,388
Current Year
12% 12%
14% 15%
30% 29%
44% 45%
0%
10%
20%
30%
40%
50%
Language Users All Users
Upto 1 Lakh 1-5 Lakhs 5-10 Lakhs Above 10 Lakhs
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Chart 5: City class - by market size
Base: 1,388
Current Year
38% 37%
14% 14%
18%
16%
30%
33%
0%
20%
40%
Language Users All Users
Metro Urban uptowns Emerging Towns Others
38. Local Language Content Users
32
Table 17: Top 10 cities
Cities Language Users All Users
Delhi 10% 12%
Mumbai 9% 10%
Chennai 6% 4%
Bangalore 6% 6%
Hyderabad 6% 5%
Pune 3% 3%
Kolkata 3% 3%
Coimbatore 2% 0.9%
Ahmadabad 1% 2%
Thiruvanathapuram 1% 0.6%
Base: 1,388
39. India Online 2007
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Chart 6: Region-wise break-ups
Base: 1,388
Current Year
52%
40%
26% 26%
15%
22%
7%
12%
0%
20%
40%
60%
Language Users All Users
South West North East
40. Local Language Content Users
34
Table 18: Preferred language of reading
Cities Language Users All Users
English 34% 41%
Hindi 13% 19%
Tamil 13% 6%
Telugu 9% 6%
Malayalam 8% 4%
Marathi 8% 5%
Kannada 5% 4%
Bengali 4% 3%
Gujarati 2% 4%
Oriya 0.7% 3%
Base: 1,388
41. India Online 2007
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Socio-Economic
Profile
Chart 7: Socio economic classification
Base: 1,388
Current Year
25% 24%
30%
32%
29%
23%
12%
14%
5%
7%
0%
20%
40%
Language Users All Users
SEC A SEC B SEC C SEC D SEC E
42. Local Language Content Users
36
Chart 8: Highest educational qualification
Base: 1,388
Current Year
8%
13%
21%
23%
39%
28%
25%
43%
0%
10%
20%
30%
40%
50%
Language Users All Users
Up to SSC/HSC
College but not Graduate
Graduate & above - general stream
Graduate & above - professional stream
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Chart 9: Occupational break up
Base: 1,388
Current Year
33%
38%
67%
62%
0%
20%
40%
60%
80%
Language Users All Users
Unemployed Employed
44. Local Language Content Users
38
Chart 10: Function / field of occupation
Base: 930
Current Year
27%
18%15%
19%
10% 10%
48%
54%
0%
20%
40%
60%
Language Users All Users
IT/SW MARCOM Finance Others
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Chart 11: Head of the household
Base: 1,388
Current Year
56%
47%
44%
53%
0%
20%
40%
60%
Language Users All Users
Head of the household Not head of the household
46. Local Language Content Users
40
Economic Profile
Chart 12: Monthly family income
Base: 1,240
Current Year
38% 38%
40% 39%
10% 10%11% 13%
0%
15%
30%
45%
Language Users All Users
Upto Rs. 10K 10-30K 30-50K Above 50K
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Chart 13: Most expensive vehicle owned by the household
Base: 1,388
Current Year
46% 44%
24%
28%
8% 9%
22%
19%
0%
20%
40%
60%
Language Users All Users
2 Wheeler 4 Wheeler
Others Don't own a vehicle
48. Local Language Content Users
42
Chart 14: Ownership of credit cards (individually)
Base: 1,388
Current Year
62%
67%
38%
34%
0%
20%
40%
60%
80%
Language Users All Users
Don't own a credit card Own a Credit Card
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Table 19: Household asset ownership
Assets Language Users All Users
Color TV 92% 92%
Mobile Phone 88% 90%
Bank Account 84% 82%
Cable TV connection/DTH 73% 72%
Fridge 73% 75%
Computer/Laptop 67% 67%
Camera 64% 64%
Life Insurance 63% 61%
Landline Phone 61% 62%
Home 56% 58%
Debit Card 55% 52%
Music System/DVD/MP3 54% 55%
Washing Machine 50% 57%
Credit Card 37% 35%
Medical Insurance/CGHS 34% 33%
Fixed Deposits 33% 34%
Mutual Funds 22% 22%
Demat Account 21% 21%
Air Conditioner 20% 25%
Microwave 20% 24%
Share of Companies 19% 20%
Video Camera 16% 20%
Chit Fund Deposits 10% 7%
IPod 8% 10%
Base: 1,388
50. Local Language Content Users
44
Chart 15: Current loan liabilities
Base: 1,388
Current Year
42%
45%
25%
20%
15% 13%12% 12%11%
9%
6%
3%4% 4%
0%
10%
20%
30%
40%
50%
Language Users All Users
Home Loan Personal Loan
Two - wheeler Loan Car Loan
Education Loan Consumer Durables
Business Loan
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Net Usage Status
Chart 16: Years of experience in using internet
Base: 1,388
Current Year
13%
20%
14% 16%
73%
63%
0%
20%
40%
60%
80%
Language Users All Users
Up to 1 year 1-2 years More than 2 years
52. Local Language Content Users
46
Current Year
58% 59%
83%
78%
49% 47%
6% 6%
0%
20%
40%
60%
80%
100%
Language Users All Users
Home
Place of work (office / school / college)
Cyber cafe
In transit (while traveling)
Chart 17: Place of accessing internet
Base: 1,388
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Current Year
16% 16%
68%
9% 10%
4% 7%
71%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Language Users All Users
Regular Dial Up Broadband Others Don't Know
Chart 18: Type of internet connection at home
Base: 786
54. Local Language Content Users
48
Current Year
7% 7%
65%
61%
14% 13%15%
19%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Language Users All Users
Regular Dial Up Broadband Others Don't Know
Chart 19: Type of internet connection at office
Base: 1,158
55. India Online 2007
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Current Year
37%
35%
17% 17%
11% 10%9% 8%
5% 5%5% 6%5%
6%
0%
20%
40%
Language Users All Users
BSNL/Sancharnet Airtel/Bharti
VSNL / Tata Local Cable Operator
MTNL Reliance
Sify
Chart 20: Service provider subscribed to at home
Base: 786
56. Local Language Content Users
50
Chart 21: Service provider subscribed to at office
Base: 1,158
Current Year
28% 28%
18%
15%
13%
11%
4% 5%4%
6%
4% 4%3%
5%
0%
10%
20%
30%
Language Users All Users
BSNL/Sancharnet Airtel/Bharti
VSNL / Tata MTNL
Reliance Local Cable Operator
Sify
57. India Online 2007
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Net Usage Dynamics
Chart 22: Frequency of accessing internet from home
Base: 759
Current Year
87% 84%
12% 14%
2% 2%
0%
15%
30%
45%
60%
75%
90%
Language Users All Users
At least once daily Weekly, but not daily
Less than once a week
58. Local Language Content Users
52
Current Year
87% 86%
11% 11%
2% 3%
0%
15%
30%
45%
60%
75%
90%
Language Users All Users
At least once daily Weekly, but not daily
Less than once a week
Chart 23: Frequency of accessing internet from office
Base: 1,060
59. India Online 2007
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Current Year
9% 9%
15%
20%
53% 54%
23%
18%
0%
20%
40%
60%
Language Users All Users
Midnight to 9.00 AM 9.00 AM-6.00 PM
6.00 PM - 12.00 Midnight Throughout the Day
Chart 24: Time of the day accessing internet from home
Base: 746
60. Local Language Content Users
54
Chart 25: Time of the day accessing internet from office
Base: 1,062
Current Year
4% 4%
52%
55%
9%
12%
35%
29%
0%
15%
30%
45%
60%
Language Users All Users
Midnight to 9.00 AM 9.00 AM-6.00 PM
6.00 PM - 12.00 Midnight Throughout the Day
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Chart 26: Duration of PC usage from home
Base: 840
Current Year
58%
67%
26%
22%
16%
12%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Language Users All Users
Light users Medium users Heavy users
62. Local Language Content Users
56
Current Year
36%
43%
38%
35%
27%
22%
0%
10%
20%
30%
40%
50%
Language Users All Users
Light users Medium users Heavy users
Chart 27: Duration of internet usage from home
Base: 752
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Chart 28: Duration of PC usage vis-à-vis internet usage from home
Base: 840(PC), 752(Int.)
Current Year
26%
38%
27%
58%
16%
36%
0%
20%
40%
60%
Light users Medium users Heavy users
PC Use Internet Use
64. Local Language Content Users
58
Chart 29: Duration of PC usage from office
Base: 1,086
Current Year
25%
31%
20%
22%
56%
47%
0%
20%
40%
60%
Language Users All Users
Light users Medium users Heavy users
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Chart 30: Duration of internet usage from office
Base: 1,048
Current Year
39%
45%
26% 26%
34%
29%
0%
10%
20%
30%
40%
50%
Language Users All Users
Light users Medium users Heavy users
66. Local Language Content Users
60
Chart 31: Duration of PC vis-à-vis internet usage from office
Base: 1,086(PC), 1,048(Int.)
Current Year
25%
20%
39%
26%
56%
34%
0%
20%
40%
60%
Light users Medium users Heavy users
PC Use Internet Use
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Chart 32: Duration of internet usage during weekdays vis-à-vis
weekends
Base: 1,234(Weekdays), 1,234(Weekends)
Current Year
16%
28%
25%
17%
28%
23%
11%13%
7%
11%11%
10%
0%
10%
20%
30%
Less than 30
Minutes
30 to 60
Minutes
1-2 Hours 2-5 Hours 5-8 Hours More than 8
Hours
Weekdays Weekends
68. Local Language Content Users
62
Chart 33: Time spent by internet users on watching TV
Base: 1,209
Current Year
44% 44%42% 43%
13% 13%
0%
10%
20%
30%
40%
50%
Language Users All Users
Light users Medium users Heavy users
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Chart 34: Time spent by internet users on reading newspaper
Base: 1,242
Current Year
43%
46%
44%
41%
14% 14%
0%
10%
20%
30%
40%
50%
Language Users All Users
Light users Medium users Heavy users
70. Local Language Content Users
64
Chart 35: Time spent by internet users on listening to radio
Base: 863
Current Year
72% 72%
20% 19%
8% 10%
0%
20%
40%
60%
80%
Language Users All Users
Light users Medium users Heavy users
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Preferred Net
Activities
Table 20: Popularity of various internet activities
Website Language Users All Users
Local language website usage 100% 12%
Emailing 96% 95%
Job Search 81% 73%
Check news 79% 61%
Instant messaging 76% 62%
Check Sports 76% 57%
Music 74% 60%
Online games 68% 54%
E-greetings 64% 57%
Mobile contents (ring tones / games, etc.) 64% 50%
Matrimonial search 64% 48%
Educational / Learning material 63% 48%
Dating/Friendship 63% 51%
Chatting 62% 59%
Check financial info 61% 45%
Astrology 60% 46%
Social networking / Communities 58% 44%
Search work related info 56% 49%
Check real estate info 51% 37%
Search for product information 51% 45%
Screensavers/wallpapers 49% 46%
Buy travel products 48% 43%
Share pictures 44% 40%
Check / read blogs 38% 27%
Check business/Financial news 37% 30%
Net banking 37% 30%
Check hobby related info 35% 32%
Movies 34% 29%
Check health & lifestyle info 33% 30%
Check personal travel related info 32% 26%
Check cinema content 32% 28%
Business/professional networking 32% 26%
Buy other than travel products 31% 24%
Look for Seminar/workshops 30% 24%
Online bill payment 28% 22%
Adult content 21% 18%
Check business travel related info 21% 19%
Comment on blog post 17% 12%
Online stock trading 16% 13%
Net telephony 16% 13%
Have a blog site of own 10% 7%
Base: 1,388
72. Local Language Content Users
66
Chart 36: Professional activities
Base: 1,388
Current Year
83%
73%
62%
56%
49%
37%
30% 26%30%
24%21% 19%
89%
81% 76%
26%*
0%
20%
40%
60%
80%
100%
Language Users All Users
Emailing - work related Job Search
Instant messaging Search work related info
Check business/Financial news Business/prof. networking
Look for Seminar/workshops Check business travel info.
`
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Chart 37: Personal activities
Base: 1,388
Current Year
89%
79%
61%
76%
57%
64%
48%
63%
51%
62% 59%60%
46%
58%
44%
51%
45%
92%
0%
20%
40%
60%
80%
100%
Language Users All Users
Emailing - personal Check news
Check Sports Matrimonial search
Dating/Friendship Chatting
Astrology Social networking/communities
Search for product information
74. Local Language Content Users
68
Chart 38: Downloading activities
Base: 1,388
Current Year
60%
54%
50% 48% 46%
34%
29%
18%
74%
68%
64% 63%
49%
21%
0%
20%
40%
60%
80%
Language Users All Users
Music Online games
Mobile contents (ring tones/games) Educational / Learning material
Screensavers/wallpapers Movies
Adult content
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Chart 39: E-commerce related activities
Base: 1,378
Current Year
58%
46%
37%
31%
25%
30% 29%
23% 23%
65%
62%
52%
37%
31% 28%
24%
0%
10%
20%
30%
40%
50%
60%
70%
Language Users All Users
E-greetings Check financial info
Check real estate info Net banking
Buy non-travel products Book train tickets
Online bill payment Book air tickets
76. Local Language Content Users
70
Chart 40: Online shopping
Base: 1,388
Current Year
57%
43%49%
51%
0%
20%
40%
60%
Language Users All Users
Non-Buyers Buyers
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Chart 41: Blogging activities
Base: 1,388
Current Year
38%
27%
17%
12%10% 7%
59%
70%
0%
20%
40%
60%
80%
Language Users All Users
Check / read blogs Comment on blog post
Have a blog site of own None of the above
78. Local Language Content Users
72
Chart 42: Member of an online community
Base: 1,388
Current Year
49%
51%
41%
59%
0%
20%
40%
60%
Language Users All Users
Not a member of any online community
Member of an online community
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Table 21: Membership by type of online community
Type Of Community Language Users All Users
Not a member of any online community 49% 59%
Computers & Internet 10% 5%
Alumni & Schools 6% 7%
Romance & Relationships 5% 5%
Business / Professional community 4% 3%
Games 3% 2%
Music 3% 3%
Arts & Entertainment 2% 2%
Individuals 2% 2%
Schools & Education 2% 3%
Cultures & Community 2% 2%
Company 2% 1%
Travel 2% 0.9%
Science & History 1% 0.8%
Family & Home 0.9% 0.5%
Recreation & Sports 0.8% 0.3%
Automotive 0.7% 0.5%
Countries & Regional 0.7% 0.4%
Health, Wellness & Fitness 0.7% 0.7%
Religion & Beliefs 0.7% 0.8%
Hobbies & Crafts 0.5% 0.4%
Fashion & Beauty 0.4% 0.4%
Pets & Animals 0.3% 0.2%
Cities & Neighborhoods 0.2% 0.2%
Gay, Lesbian & Bi 0.2% 0.2%
Food, Drink & Wine 0.1% 0.1%
Government & Politics 0.1% 0.2%
Base: 1,388
80. Local Language Content Users
74
Chart 43: Problems faced while surfing the internet
Base: 1,388
Current Year
62%
49% 49%48%
45%
29%
35%
26% 27%
12% 12%
58%
52% 52%
0%
10%
20%
30%
40%
50%
60%
70%
Language Users All Users
Slow website opening Virus / spyware
Spam / junk mails Unsolicited ads/pop-ups
Difficult to connect Lack of response to queries
Cumbersome navigation
82. Local Language Content Users
76
Chart 44: Multiple user shares of email websites
Base: 1,388
Current Year
89%
65%
59%61%
57%
43%
36%
21%
17%17% 13%
89%
0%
20%
40%
60%
80%
100%
Language Users All Users
Yahoo Gmail Rediff Hotmail Indiatimes Sify
83. India Online 2007
77
Chart 45: Number of email accounts and average per capita email ids
Base: 1,388
Current Year
11%
15%
23%
28%
24%
27%
21%
17%
22%
14%
0%
10%
20%
30%
40%
Language Users All Users
1 email id 2 email ids
3 email ids 4 email ids
5 or more email ids
84. Local Language Content Users
78
Most Used Websites
Table 23: Top of mind unaided recall - all websites
Website Language Users All Users
Google 30% 27%
Yahoo 29% 30%
Rediff 12% 12%
Gmail 5% 3%
Orkut 3% 5%
Indiatimes 1% 1%
Hotmail 0.9% 2%
Ebay 0.6% 0.3%
Manoramaonline 0.6% 0.1%
Contest2win 0.6% 0.6%
Base: 1,364
85. India Online 2007
79
Table 24: Most used website - all websites
Website Language Users All Users
Google 33% 29%
Yahoo 25% 27%
Rediff 11% 11%
Orkut 5% 8%
Gmail 4% 4%
Hotmail 1% 2%
Indiatimes 0.9% 0.9%
Moneycontrol 0.7% 0.5%
Contest2win 0.7% 0.3%
Naukri 0.6% 0.5%
Base: 1,373
86. Local Language Content Users
80
Table 25: Info search (English)
Website Language Users All Users
Google 74% 75%
Yahoo 10% 10%
Rediff 3% 2%
Dictionary 2% 1%
BBC 2% 0.5%
Wikipedia 2% 1%
English 2% 3%
MSN 1% 1%
Altavista 0.8% 0.3%
Sify 0.5% 0.4%
Base: 1,012
87. India Online 2007
81
Table 26: Info search (local language)
Website Language Users All Users
Google 58% 74%
Guruji 6% 2%
Manoramaonline 4% 2%
Kerala 4% 1%
Webduniya 3% 1%
Webulagam 2% 0.8%
Eenadu 2% 1%
Khoj 2% 1%
Jagran 1% 0.5%
Chennaionline 0.3% 0.6%
Base: 633
88. Local Language Content Users
82
Table 27: Job search
Website Language Users All Users
Naukri 38% 37%
Monster 24% 27%
Timesjobs 12% 14%
Google 10% 5%
Yahoo 4% 3%
Rediff 2% 2%
Jobs 1% 1%
Indiatimes 1% 1%
Jobstreet 0.9% 0.7%
Jobsahead 0.7% 1%
Base: 1,119
89. India Online 2007
83
Table 28: Online shopping (other than travel tickets)
Website Language Users All Users
Rediff 28% 25%
Ebay 28% 34%
Google 11% 8%
Yahoo 8% 7%
Indiatimes 5% 7%
Futurebazaar 4% 6%
Amazon 3% 0.9%
Sify 2% 2%
Indiaplaza 1% 1%
Shopping 0.8% 2%
Base: 889
90. Local Language Content Users
84
Table 29: Online news
Website Language Users All Users
Yahoo 13% 14%
Google 11% 9%
NDTV 8% 12%
Rediff 8% 10%
Indiatimes 6% 7%
Manoramaonline 6% 3%
Eenadu 5% 2%
BBC 4% 5%
Jagran 3% 1%
Sify 3% 2%
Base: 1,095
91. India Online 2007
85
Table 30: Financial news & info (rates, quotes, etc.)
Website Language Users All Users
Google 18% 13%
Moneycontrol/CNBC 14% 13%
Yahoo 13% 12%
ICICI Direct/ICICI Bank 7% 7%
Rediff 6% 6%
NDTV/NDTVprofit 4% 4%
Economictimes 3% 3%
Sharekhan 3% 4%
Indiatimes 3% 4%
HDFC 2% 0.8%
Base: 823
92. Local Language Content Users
86
Table 31: Online share trading
Website Language Users All Users
ICICI Direct 34% 36%
Sherkhan 21% 22%
Religare 9% 4%
Geojit 4% 2%
Kotaksecurities 3% 4%
Indiabulls 3% 7%
hdfcsec 3% 2%
5Paisa 3% 3%
NSE 2% 3%
BSE 2% 3%
Base: 185
93. India Online 2007
87
Table 32: Real estate info
Website Language Users All Users
Google 22% 17%
Yahoo 16% 14%
Realestates 9% 10%
99acres 8% 10%
Magicbricks 8% 14%
Rediff 6% 7%
Indiaproperty 5% 5%
Indiatimes 3% 2%
Property 2% 3%
Sulekha 2% 1%
Base: 693
94. Local Language Content Users
88
Table 33: Matrimonial search
Website Language Users All Users
Shaadi 27% 28%
Bharatmatrimony 23% 29%
Jeevansaathi 9% 6%
Google 8% 6%
Yahoo 5% 5%
Tamilmatrimony 5% 3%
Matrimony 5% 5%
Rediff 3% 3%
Keralamatrimony 3% 0.9%
Indianmatrimony 2% 0.6%
Base: 865
95. India Online 2007
89
Table 34: Dating/friendship search
Website Current Year All Users
Orkut 30% 36%
Yahoo 23% 23%
Google 13% 8%
Rediff 7% 7%
Fropper 3% 3%
Adultfriendfinder 2% 2%
Indiatimes 2% 2%
Tagged 2% 1%
MSN 2% 1%
Friendfinder 1% 2%
Base: 850
96. Local Language Content Users
90
Table 35: Social networking/communities
Website Language Users All Users
Orkut 60% 64%
Yahoo 23% 16%
MSN 1% 1%
Tagged 0.8% 0.4%
Communities 0.7% 1%
Myspace 0.6% 0.6%
Ryze 0.4% 0.3%
Fropper 0.4% 0.4%
Bharatstudent 0.4% 0.4%
Linkedin 0.3% 0.3%
Base: 642
97. India Online 2007
91
Table 36: Online gaming
Website Language Users All Users
Yahoo 21% 18%
Zapak 18% 17%
Google 12% 9%
Games 7% 7%
Indiagames 4% 3%
Rediff 4% 3%
Contest2Win 3% 3%
Easports 2% 1%
Miniclip 2% 4%
Onlinegames 1% 2%
Base: 895
98. Local Language Content Users
92
Table 37: Download mobile content
Website Language Users All Users
Google 17% 10%
Rediff 16% 12%
Yahoo 13% 14%
Nokia 11% 9%
Indiatimes 7% 7%
Sify 4% 2%
Airtel 3% 3%
Mobile9 3% 4%
Zedge 3% 2%
Funmaza 2% 3%
Base: 859
99. India Online 2007
93
Table 38: Download music
Website Language Users All Users
Raaga 22% 22%
Google 10% 7%
Yahoo 10% 10%
Cooltoad 5% 5%
Musicindiaonline 4% 4%
Rediff 3% 3%
Youtube 3% 2%
Tamilsongs 3% 2%
Mp3 3% 3%
Music 2% 4%
Base: 980
100. Local Language Content Users
94
Table 39: Sports content
Website Language Users All Users
Espnstarsports 23% 29%
Cricinfo 16% 14%
Yahoo 13% 12%
Google 11% 8%
Rediff 10% 8%
Sports 4% 4%
Indiatimes 2% 3%
NDTV 2% 2%
Sify 1% 2%
MSN 1% 1%
Base: 958
101. India Online 2007
95
Table 40: Cinema content
Website Language Users All Users
Google 12% 9%
Yahoo 9% 11%
Bollywood 6% 5%
Tamilcinemas 5% 3%
Cinema 4% 4%
Indiafm 4% 5%
Rediff 4% 5%
Santabanta 3% 3%
Indiaglitz 3% 2%
Indiatimes 3% 3%
Base: 904
102. Local Language Content Users
96
Table 41: Preferred blog sites
Website Language Users All Users
Google 27% 21%
Yahoo 18% 18%
Rediff 12% 10%
Blogger 9% 11%
Ibibo 9% 10%
Youtube 7% 2%
Blogspot 7% 11%
Hi5 4% 2%
Indiatimes 2% 2%
Mylot 2% 1%
Base: 271
103. India Online 2007
97
Most Used Offline
Media Brands
Table 42: Favorite TV channels
Website Language Users All Users
Star Plus 9% 13%
Sun TV 8% 5%
Discovery 6% 7%
NDTV 5% 5%
Aajtak 5% 5%
Asianet 5% 1%
HBO 4% 4%
E TV 4% 1%
CNBC 4% 2%
Star Movies 3% 3%
Base: 1,263
104. Local Language Content Users
98
Table 43: Favorite newspapers
Website Language Users All Users
The Times of India 23% 35%
The Hindu 22% 18%
Eenadu 4% 3%
Dinamalar 4% 1%
The Hindustan Times 4% 6%
Indian Express 3% 3%
Malyalam Manorama 3% 2%
Deccan Chronicle 2% 4%
Dainik Jagran 2% 2%
Deccan Herald 2% 1%
Base: 1,258
105. India Online 2007
99
Table 44: Favorite magazines
Website Language Users All Users
India Today 26% 23%
Reader's Digest 6% 7%
The Week 6% 5%
Ananda Vikatan 3% 1%
Outlook 3% 4%
Kumudham 3% 1%
Sports Star 3% 4%
Digit 2% 3%
Competition Success Review 2% 1%
Film Fare 2% 3%
Base: 1,113
106. Local Language Content Users
100
Table 45: Favorite radio channels
Website Language Users All Users
Radio Mirchi 38% 38%
AIR 14% 11%
Red FM 11% 12%
Suryan FM 10% 6%
Radio City 7% 11%
Big FM 6% 5%
AIR FM RAINBOW 5% 4%
AIR FM GOLD 5% 5%
BBC 2% 1%
World Space 1% 2%
Base: 845
107. India Online 2007
101
Response to Online
Marketing Stimuli
Chart 46: Response to online marketing stimulus
Base: 1,134
Current Year
47%
43%
48%
37%
28%
23%
27%
21%
18%
14%
19%
27%
52% 50%
0%
20%
40%
60%
Language Users All Users
Clicked a banner ad Participated in an online contest
Clicked a sponsored search ad Bid/Bought in an Online auction
Bought in a special promotion / deal Clicked a product/service e-mailer
None of the above
108. Local Language Content Users
102
Offline Brands
Recalled
Table 46: Tom recall for brands
Website Language Users All Users
Nokia 8% 7%
Sony 8% 8%
Tata 6% 5%
LG 5% 4%
Colgate 4% 3%
Reliance 3% 3%
Intel 3% 0.9%
HLL 3% 3%
Adidas 3% 2%
Samsung 2% 2%
Base: 1,343
110. 104
Table 1: Gender breakup
Gender Language Users All Users
Sample Base 1,388 25,060
Male 84% 82%
Female 16% 18%
Table 2: Age group distribution
Age Group Language Users All Users
Sample Base 1,388 25,060
Age 13-18 years 7% 11%
Age 19-24 years 28% 31%
Age 25-35 years 41% 36%
Age 36-45 years 17% 13%
Age 46-55 years 6% 6%
Above Age 55 years 2% 2%
111. 105
Table 3: City class - by population size
City Class Language Users All Users
Sample Base 1,388 25,060
Upto 1 Lakh 12% 12%
1-5 Lakhs 14% 15%
5-10 Lakhs 30% 29%
Above 10 Lakhs 44% 45%
Table 4: City class - by market size
City Class Language Users All Users
Sample Base 1,388 25,060
Metro 38% 37%
Urban uptowns 14% 14%
Emerging Towns 18% 16%
Others 30% 33%
113. 107
Jodhpur 0.0% 0.2%
Raipur 0.0% 0.2%
Others from North India 7% 9%
Others from South India 20% 14%
Others from East India 5% 6%
Others from West India 8% 7%
Table 6: Region-wise break-ups
Region Language Users All Users
Sample Base 1,388 25,060
South 52% 40%
West 26% 26%
North 15% 22%
East 7% 12%
114. 108
Table 7: Preferred language of reading
Language Language Users All Users
Sample Base 1,388 25,060
English 34% 41%
Hindi 13% 19%
Tamil 13% 6%
Telugu 9% 6%
Malayalam 8% 4%
Marathi 8% 5%
Kannada 5% 4%
Bengali 4% 3%
Gujarati 2% 4%
Oriya 0.7% 3%
Urdu 0.7% 1%
Punjabi 0.5% 1%
Awadhi 0.4% 1%
Bhojpuri 0.3% 0.2%
Konkani 0.3% 0.5%
Haryanvi 0.2% 0.1%
Sanskrit 0.2% 0.1%
Assamese 0.1% 0.5%
Maithili 0.1% 0.1%
Marwari 0.1% 0.4%
Sindhi 0.1% 0.2%
Bodo 0.0% 0.0%
Bundeli 0.0% 0.0%
Chhattisgarhi 0.0% 0.1%
Dogri 0.0% 0.0%
Kanauji 0.0% 0.0%
Kashmiri 0.0% 0.1%
Kurchi 0.0% 0.0%
Manipuri 0.0% 0.0%
Magahi 0.0% 0.0%
Nepali 0.0% 0.0%
Santhali 0.0% 0.0%
Tulu 0.0% 0.1%
Others 0.3% 0.3%
115. 109
Table 8: Socio economic classification
Sec Language Users All Users
Sample Base 1,388 25,060
SEC A 25% 24%
SEC B 30% 32%
SEC C 29% 23%
SEC D 12% 14%
SEC E 5% 7%
Table 9: Highest educational qualification
Highest Educational Qualification Language Users All Users
Sample Base 1,388 25,060
Up to SSC/HSC 8% 13%
College but not Graduate 21% 23%
Graduate & above - general stream 43% 39%
Graduate & above - professional stream 28% 25%
Table 10: Occupational break up
Occupational Break Up Language Users All Users
Sample Base 1,388 25,060
Unemployed 33% 38%
Employed 67% 62%
116. 110
Table 11: Function / field of occupation
Function / Field Of Occupation Language Users All Users
Sample Base 930 15,219
IT/Software 27% 18%
Marketing/Sales 12% 16%
Administration 12% 11%
Finance 10% 10%
Manufacturing 10% 11%
Academics 5% 4%
Consultancy 5% 6%
Advertising/PR/Media 3% 3%
HR 2% 3%
Others 15% 19%
Table 12: Head of the household
Head Of The Household Language Users All Users
Sample Base 1,388 25,060
Head of the household 56% 47%
Not head of the household 44% 53%
Table 13: Monthly family income
Monthly Family Income Language Users All Users
Sample Base 1,240 21,343
Upto 5K 13% 13%
5-10K 25% 25%
10-20K 25% 25%
20-30K 15% 14%
30-50K 10% 10%
50-75K 5% 4%
75-100K 3% 3%
Above 100K 4% 6%
117. 111
Table 14: Most expensive vehicle owned by the household
Most Expensive Vehicle Owned By The Household Language Users All Users
Sample Base 1,388 25,060
Bi-Cycle 7% 7%
Motor-Cycle/Scooter 46% 44%
Small Car (Up to Rs.4 lakhs) 17% 18%
Mid-Size Car (Rs.4 to 8 lakhs) 6% 8%
Premium/Luxury Car (Above Rs.8 lakhs) 0.6% 2%
Others 0.8% 1%
Don't own a vehicle 22% 19%
Table 15: Ownership of credit cards (individually)
Ownership Of Credit Cards (Individually) Language Users All Users
Sample Base 1,388 25,060
Single Card 21% 18%
Multiple Cards 17% 16%
No Credit Card 62% 67%
118. 112
Table 16: Household asset ownership
Household Asset Ownership Language Users All Users
Sample Base 1,388 25,060
Color TV 92% 92%
Mobile Phone 88% 90%
Bank Account 84% 82%
Cable TV connection/DTH 73% 72%
Fridge 73% 75%
Computer/Laptop 67% 67%
Camera 64% 64%
Life Insurance 63% 61%
Landline Phone 61% 62%
Home 56% 58%
Debit Card 55% 52%
Music System/DVD/MP3 54% 55%
Washing Machine 50% 57%
Credit Card 37% 35%
Medical Insurance/CGHS 34% 33%
Fixed Deposits 33% 34%
Mutual Funds 22% 22%
Demat Account 21% 21%
Air Conditioner 20% 25%
Microwave 20% 24%
Share of Companies 19% 20%
Video Camera 16% 20%
Chit Fund Deposits 10% 7%
IPod 8% 10%
Table 17: Current loan liabilities
Current Loan Liabilities Language Users All Users
Sample Base 1,388 25,060
Home Loan 42% 45%
Personal Loan 25% 20%
Two - wheeler Loan 15% 13%
Car Loan 12% 12%
Education Loan 11% 9%
Consumer Durables 6% 3%
Business Loan 4% 4%
Other 0.5% 0.1%
None of Above 7% 9%
119. 113
Table 18: Years of experience in using internet
Years Of Experience Language Users All Users
Sample Base 1,388 25,060
Less Than 6 Months 7% 10%
6 Months-1 year 6% 10%
1-2 years 14% 16%
2-5 years 26% 26%
5-6 years 16% 12%
6 years and above 32% 25%
Table 19: Place of accessing internet
Place Of Access Language Users All Users
Sample Base 1,388 25,060
Home 58% 59%
Place of work (office / school / college) 83% 78%
Cyber cafe 49% 47%
In transit (while traveling) 6% 6%
Table 20: Type of internet connection at home
Type Of Internet Connection Language Users All Users
Sample Base 786 14,856
24 Hrs Broadband 34% 31%
Broadband Dial Up 28% 28%
Regular Dial Up 16% 16%
Cable 10% 9%
Mobile Connection 6% 6%
Wi Fi Connection 0.9% 2%
Lease/Dedicated line 0.5% 0.5%
Others 2% 2%
Don't Know 4% 7%
120. 114
Table 21: Type of internet connection at office
Type Of Internet Connection Language Users All Users
Sample Base 1,158 19,740
24 Hrs Broadband 36% 31%
Broadband Dial Up 23% 25%
Lease/Dedicated line 9% 6%
Regular Dial Up 7% 7%
Cable 5% 6%
Wi Fi Connection 2% 3%
Mobile Connection 2% 2%
Others 1% 2%
Don't Know 15% 19%
Table 22: Service provider subscribed to at home
Service Provider Language Users All Users
Sample Base 786 14,856
BSNL/Sancharnet 37% 35%
Airtel/Bharti 17% 17%
VSNL / Tata 11% 10%
Local Cable Operator 9% 8%
MTNL 5% 5%
Reliance 5% 6%
Sify 5% 6%
Spectranet 0.0% 0.1%
Others 9% 7%
Don't Know 3% 5%
121. 115
Table 23: Service provider subscribed to at office
Service Provider Language Users All Users
Sample Base 1,158 19,740
BSNL/Sancharnet 28% 28%
Airtel/Bharti 18% 15%
VSNL / Tata 13% 11%
MTNL 4% 5%
Reliance 4% 6%
Local Cable Operator 4% 4%
Sify 3% 5%
Spectranet 0.1% 0.3%
Others 8% 8%
Don't Know 17% 19%
Table 24: Frequency of accessing internet from home
Frequency Language Users All Users
Sample Base 759 14,231
Over 5 times a Day 31% 24%
2-5 times a Day 29% 27%
Once Daily 27% 33%
Once In 2-3 Days 8% 10%
Once a Week 3% 5%
1-3 times a Month 0.8% 1%
Once in More than a Month 0.9% 0.9%
122. 116
Table 25: Frequency of accessing internet from office
Frequency Language Users All Users
Sample Base 1,060 17,617
Over 5 times a Day 46% 38%
2-5 times a Day 23% 25%
Once Daily 19% 24%
Once In 2-3 Days 8% 7%
Once a Week 3% 4%
1-3 times a Month 0.6% 1%
Once in More than a Month 2% 1%
Table 26: Time of the day accessing internet from home
Time Of The Day Accessing Internet From Home Language Users All Users
Sample Base 746 13,905
Before 9.00 AM 6% 5%
9.00 AM-12.00 Noon 9% 8%
12.00 Noon - 3.00 PM 4% 6%
3.00 PM-6.00 PM 3% 6%
6.00 PM - 9.00 PM 17% 18%
9.00 PM - 12.00 Midnight 36% 35%
After 12.00 Midnight 3% 3%
Throughout the Day 23% 18%
123. 117
Table 27: Time of the day accessing internet from office
Time Of The Day Accessing Internet From Office Language Users All Users
Sample Base 1,062 17,680
Before 9.00 AM 3% 2%
9.00 AM-12.00 Noon 21% 22%
12.00 Noon - 3.00 PM 18% 21%
3.00 PM-6.00 PM 14% 13%
6.00 PM - 9.00 PM 6% 8%
9.00 PM - 12.00 Midnight 3% 4%
After 12.00 Midnight 1% 2%
Throughout the Day 35% 29%
Table 28: Duration of internet usage from home
Duration Language Users All Users
Sample Base 752 14,015
Less than 30 Minutes 13% 15%
30 to 60 Minutes 23% 28%
1-2 Hours 38% 35%
2-5 Hours 19% 17%
5-8 Hours 3% 3%
More than 8 Hours 5% 3%
Table 29: Duration of internet usage from office
Duration Language Users All Users
Sample Base 1,048 17,100
Less than 30 Minutes 17% 20%
30 to 60 Minutes 23% 25%
1-2 Hours 26% 26%
2-5 Hours 17% 15%
5-8 Hours 10% 7%
More than 8 Hours 7% 7%
124. 118
Table 30: Duration of internet usage during weekdays
Duration Language Users All Users
Sample Base 1,234 21,956
Less than 30 Minutes 7% 8%
30 to 60 Minutes 16% 20%
1-2 Hours 28% 34%
2-5 Hours 25% 24%
5-8 Hours 13% 7%
More than 8 Hours 11% 7%
Table 31: Duration of internet usage during weekends
Duration Language Users All Users
Sample Base 1,113 19,522
Less than 30 Minutes 10% 10%
30 to 60 Minutes 17% 17%
1-2 Hours 28% 31%
2-5 Hours 23% 24%
5-8 Hours 11% 9%
More than 8 Hours 11% 9%
Table 32: Duration of PC usage from home
Duration Language Users All Users
Sample Base 840 15,214
Less than 30 Minutes 7% 10%
30 to 60 Minutes 21% 20%
1-2 Hours 31% 37%
2-5 Hours 26% 22%
5-8 Hours 8% 7%
More than 8 Hours 8% 5%
125. 119
Table 33: Duration of PC usage from office
Duration Language Users All Users
Sample Base 1,086 18,200
Less than 30 Minutes 4% 5%
30 to 60 Minutes 7% 9%
1-2 Hours 14% 17%
2-5 Hours 20% 22%
5-8 Hours 30% 26%
More than 8 Hours 26% 21%
Table 34: Time spent by internet users on watching TV
Time Spent On Watching TV Language Users All Users
Sample Base 1,209 21,962
Less than 30 Minutes 16% 16%
30 to 60 Minutes 28% 28%
1-2 Hours 42% 43%
2-5 Hours 12% 11%
5-8 Hours 0.6% 1%
More than 8 Hours 0.5% 0.5%
Table 35: Time spent by internet users on reading newspaper
Time Spent On Reading Newspaper Language Users All Users
Sample Base 1,242 22,501
Less than 30 Minutes 43% 46%
30 to 60 Minutes 44% 41%
1-2 Hours 12% 12%
2-5 Hours 1% 1%
5-8 Hours 0.1% 0.2%
More than 8 Hours 0.3% 0.2%
126. 120
Table 36: Time spent by internet users on listening to radio
Time Spent On Listening To Radio Language Users All Users
Sample Base 863 14,785
Less than 30 Minutes 46% 46%
30 to 60 Minutes 26% 26%
1-2 Hours 20% 19%
2-5 Hours 5% 6%
5-8 Hours 0.9% 2%
More than 8 Hours 2% 2%
Table 37: Professional activities
Professional Activities Language Users All Users
Sample Base 1,388 14,253
Emailing - work related 89% 83%
Job Search 81% 73%
Instant messaging 76% 62%
Search work related info 56% 49%
Check business/Financial news 37% 30%
Business/prof. networking 32% 26%
Look for Seminar/workshops 30% 24%
Check business travel info. 21% 19%
None of the Above 1% 3%
127. 121
Table 38: Personal activities
Personal Activities Language Users All Users
Sample Base 1,388 14,253
Emailing - personal 92% 89%
Check news 79% 61%
Check Sports 76% 57%
Matrimonial search 64% 48%
Dating/Friendship 63% 51%
Chatting 62% 59%
Astrology 60% 46%
Social networking/communities 58% 44%
Search for product information 51% 45%
Share pictures 44% 40%
Check hobby related info 35% 32%
Check health & lifestyle info 33% 30%
Check personal travel info. 32% 26%
Check cinema content 32% 28%
None of the above 0.5% 0.7%
Table 39: Downloading activities
Downloading Activities Language Users All Users
Sample Base 1,388 14,253
Music 74% 60%
Online games 68% 54%
Mobile contents (ring tones/games) 64% 50%
Educational / Learning material 63% 48%
Screensavers/wallpapers 49% 46%
Movies 34% 29%
Adult content 21% 18%
None of the above 7% 13%
128. 122
Table 40: E-commerce related activities
E-Commerce Related Activities Language Users All Users
Sample Base 1,378 14,043
E-greetings 65% 58%
Check financial info 62% 46%
Check real estate info 52% 37%
Net banking 37% 31%
Buy non-travel products 31% 25%
Book train tickets 30% 29%
Online bill payment 28% 23%
Book air tickets 24% 23%
Online stock trading 16% 13%
Net telephony 16% 13%
Book hotels 8% 8%
None of these 7% 13%
Table 41: Online shopping
Online Shopping Language Users All Users
Sample Base 1,388 14,253
Searched only 30% 33%
Both searched and bought 51% 43%
Neither searched nor bought 19% 24%
Table 42: Blogging activities
Blogging Activities Language Users All Users
Sample Base 1,388 14,253
Check / read blogs at least once a week 34% 23%
Check / read blogs less than once a week 11% 8%
Comment on blog post at least once a week 14% 9%
Comment on blog post less than once a week 8% 5%
Have a blog site of my own 10% 7%
None of the above 59% 70%
129. 123
Table 43: Member of an online community
Member Of An Online Community Language Users All Users
Sample Base 1,388 14,253
Not a member of any online community 49% 59%
Member of an online community 51% 41%
Table 44: Membership by type of online community
Membership By Type Of Online Community Language Users All Users
Sample Base 1,388 14,253
Not a member of any online community 49% 59%
Computers & Internet 10% 5%
Alumni & Schools 6% 7%
Romance & Relationships 5% 5%
Business / Professional community 4% 3%
Games 3% 2%
Music 3% 3%
Arts & Entertainment 2% 2%
Individuals 2% 2%
Schools & Education 2% 3%
Cultures & Community 2% 2%
Company 2% 1%
Travel 2% 0.9%
Science & History 1% 0.8%
Family & Home 0.9% 0.5%
Recreation & Sports 0.8% 0.3%
Automotive 0.7% 0.5%
Countries & Regional 0.7% 0.4%
Health, Wellness & Fitness 0.7% 0.7%
Religion & Beliefs 0.7% 0.8%
Hobbies & Crafts 0.5% 0.4%
Fashion & Beauty 0.4% 0.4%
Pets & Animals 0.3% 0.2%
Cities & Neighborhoods 0.2% 0.2%
Gay, Lesbian & Bi 0.2% 0.2%
Food, Drink & Wine 0.1% 0.1%
Government & Politics 0.1% 0.2%
130. 124
Table 45: Usage of other language websites
Usage Of Other Language Websites Language Users All Users
Sample Base 1,388 14,253
Use other language websites 1 12%
Use only English websites 0.0% 88%
Table 46: Online activities desired in other languages
Online Activities Language Users All Users
Sample Base 1,388 14,253
Email 71% 61%
Entertainment 58% 45%
Online news 51% 31%
Chatting 50% 46%
Search information 45% 33%
Online learning / education 37% 31%
Astrology 29% 23%
Travel related information 24% 16%
Online shopping 22% 18%
Matrimony 18% 13%
Blog 18% 12%
Not Interested 7% 21%
Table 47: Problems faced while surfing the internet
Problems Language Users All Users
Sample Base 1,388 14,252
Slow website opening 58% 62%
Virus / spyware 52% 49%
Spam / junk mails 52% 49%
Unsolicited ads/pop-ups 48% 45%
Difficult to connect 29% 35%
Lack of response to queries 26% 27%
Cumbersome navigation 12% 12%
Lack of local language content 12% 9%
Never faced any problem 8% 8%
Others 2% 2%
155. 149
Table 74: Most preferred TV channel
TV Channel Language Users All Users
Sample Base 1,263 12,631
Star Plus 9% 13%
Sun TV 8% 5%
Discovery 6% 7%
NDTV 5% 5%
Aajtak 5% 5%
Asianet 5% 1%
HBO 4% 4%
E TV 4% 1%
CNBC 4% 2%
Star Movies 3% 3%
Sony 3% 4%
CNN IBN 2% 2%
DD 1 2% 2%
Zee TV 2% 3%
Kairali TV 2% 0.3%
ESPN 2% 3%
Vijaya TV 2% 0.7%
Star One 2% 3%
Ten Sports 2% 3%
Zoom 2% 0.9%
Etv Kannada 1% 0.4%
National Geographic 1% 2%
Pogo 1% 0.9%
TV 9 1% 2%
Star News 1% 1%
Gemini 1% 0.9%
M TV 1% 3%
Sun Music 1% 0.8%
AXN 0.8% 1%
Cartoon Network 0.8% 1%
Sab TV 0.8% 1%
Travel & Living 0.8% 0.9%
Zee Marathi 0.8% 0.3%
Disney Channel 0.7% 0.6%
History Channel 0.7% 0.5%
Etv Marathi 0.6% 0.1%
Zee Music 0.6% 0.3%
Dd News 0.5% 0.3%
Raj TV 0.5% 0.0%
Set Max 0.5% 0.5%
SS Music 0.5% 0.4%
Star Sports 0.5% 0.8%
Animal Planet 0.4% 0.7%
Headlines Today 0.4% 0.2%
Star Gold 0.4% 0.2%
F TV 0.3% 0.5%
Star Anand 0.3% 0.1%
Teja TV 0.3% 0.1%
Udaya TV 0.3% 0.3%
Zee Business 0.3% 0.1%
Zee Cinema 0.3% 0.5%
Aawaz 0.2% 0.2%
Alfa Marathi 0.2% 0.1%
156. 150
Any Music Channel 0.2% 0.4%
Any News Channel 0.2% 0.4%
Any Sports Channel 0.2% 0.4%
BBC 0.2% 0.8%
Maa TV 0.2% 0.3%
Surya TV 0.2% 0.6%
Zee News 0.2% 0.4%
B4U 0.1% 0.1%
Sahara One 0.1% 0.4%
Star World 0.1% 2%
NDTV24*7 0.1% 0.3%
All Telugu 0.1% 0.0%
Times Now 0.1% 0.3%
India Vision 0.1% 0.1%
Ibnlive 0.1% 0.2%
Aditya 0.0% 0.0%
Animax 0.0% 0.2%
Any Movie Channel 0.0% 0.1%
Astha 0.0% 0.0%
ETC 0.0% 0.2%
Etv Bangla 0.0% 0.1%
God 0.0% 0.1%
India TV 0.0% 0.4%
Jaya TV 0.0% 0.1%
K TV 0.0% 0.0%
Sahara TV 0.0% 0.0%
Sanskar 0.0% 0.0%
V Channel 0.0% 0.3%
Vh1 0.0% 0.4%
Zee Café 0.0% 0.1%
Zee English 0.0% 0.0%
Zee Studio 0.0% 0.0%
NDTV Profit 0.0% 0.5%
Star Utsav 0.0% 0.1%
MH1 0.0% 0.2%
Hungama TV 0.0% 0.1%
Jetix 0.0% 0.2%
Nick 0.0% 0.0%
Sahara Samay 0.0% 0.0%
Smile TV 0.0% 0.0%
Zee Bangla 0.0% 0.0%
Akasha Bangla 0.0% 0.0%
Peace TV 0.0% 0.0%
Hall Mark 0.0% 0.1%
Local 0.0% 0.1%
Kiran TV 0.0% 0.1%
Zee Primier 0.0% 0.0%
Set Pix 0.0% 0.0%
Win Cable 0.0% 0.0%
Others 2% 1%
157. 151
Table 75: Most preferred newspaper
Newspaper Language Users All Users
Sample Base 1,258 12,762
The Times of India 23% 35%
The Hindu 22% 18%
Eenadu 4% 3%
Dinamalar 4% 1%
The Hindustan Times 4% 6%
Indian Express 3% 3%
Malyalam Manorama 3% 2%
Deccan Chronicle 2% 4%
Dainik Jagran 2% 2%
Deccan Herald 2% 1%
Dainik Bhaskar 2% 2%
Mathrubhumi 2% 0.6%
Kerala Kaumudi 2% 0.2%
Vijay Karnataka 2% 1%
The Telegraph 2% 3%
Gujrat Samachar 2% 1%
The Economic Times 2% 2%
Dinakaran 1% 0.4%
Sakal 1% 0.6%
Loksatta 1% 0.4%
The Tribune 1% 2%
Mumbai Mirror 1% 0.9%
Daily Thanthi 1% 0.6%
Gulf News 0.9% 0.1%
Mid Day 0.9% 1%
Lokmat 0.8% 0.6%
Punjab Kesari 0.8% 0.3%
Nai Dunia 0.8% 0.2%
Anand Bazar Patrika 0.7% 0.8%
Maharashtra Times 0.7% 0.2%
DNA 0.6% 1%
Prajavani 0.6% 0.3%
Amar Ujala 0.4% 0.5%
Kannada praba 0.4% 0.1%
Nav Hindi Times 0.4% 0.4%
Andhra Jyoti 0.3% 0.1%
Nav Bharat Times 0.3% 0.3%
Rajasthan Patrika 0.3% 0.5%
Vartha 0.3% 0.1%
Janshakti 0.3% 0.0%
Business Line 0.2% 0.3%
Business Standard 0.2% 0.1%
Pudhari 0.2% 0.0%
Sandesh 0.2% 0.4%
The Statesman 0.2% 0.2%
Udayavani 0.2% 0.1%
Dinamani 0.1% 0.1%
159. 153
Table 76: Most preferred magazine
Magazine Language Users All Users
Sample Base 1,113 10,515
India Today 26% 23%
Reader's Digest 6% 7%
The Week 6% 5%
Ananda Vikatan 3% 1%
Outlook 3% 4%
Kumudham 3% 1%
Sports Star 3% 4%
Digit 2% 3%
Competition Success Review 2% 1%
Film Fare 2% 3%
Business Today 2% 2%
Business World 2% 2%
Autocar India 2% 2%
Swathi 2% 2%
Chip 2% 2%
Sudha 2% 0.3%
Electronics For You 1% 1%
Grihshobha 1% 0.9%
PC Quest 1% 0.6%
Femina 1% 4%
Women's Era 1% 2%
Star Dust 1% 2%
Vanita 1% 1%
National Geographic 1% 0.6%
Science Reporter 1% 0.6%
Today 0.9% 0.5%
India Times 0.8% 0.8%
Business India 0.7% 0.7%
Manorama 0.7% 0.2%
Aha Zindagi 0.6% 0.2%
Business & Economy 0.6% 0.5%
Fortune India 0.6% 0.7%
Time 0.6% 0.6%
Chitralekha 0.5% 0.7%
Junior Vikatan 0.5% 0.2%
Computers Today 0.4% 0.7%
Desh 0.4% 0.2%
Developer IQ 0.4% 0.0%
Sarita 0.4% 0.2%
Nirogadhaam 0.4% 0.1%
Aval Vikatan 0.3% 0.2%
Chronicle 0.3% 0.2%
Cosmopolitan 0.3% 0.8%
Cricket Samrat 0.3% 0.6%
Grihlakshmi 0.3% 0.0%
Playboy 0.3% 0.3%
Safari 0.3% 0.3%
160. 154
Sananda 0.3% 0.3%
Animation Reporter 0.3% 0.1%
Brunch 0.2% 0.3%
Business Week 0.2% 0.3%
Champak 0.2% 0.1%
Cineblitz 0.2% 0.2%
Dalal Street 0.2% 0.3%
Data Quest 0.2% 0.2%
Outlook Money 0.2% 0.4%
Saptahik Sakal 0.2% 0.1%
Money life 0.2% 0.1%
Business Standard 0.2% 0.1%
Abhiyan 0.1% 0.2%
Anandamela 0.1% 0.2%
Debonair 0.1% 0.2%
Meri Saheli 0.1% 0.5%
Taranga 0.1% 0.2%
The Economist 0.1% 0.2%
Graphiti 0.1% 0.2%
Saptahik Bartaman 0.1% 0.1%
Wisdom 0.1% 0.7%
Andra Jyoti 0.1% 0.1%
Anandalok 0.0% 0.0%
Auto India 0.0% 0.1%
Better Photography 0.0% 0.1%
Business Times 0.0% 0.0%
Buzz 0.0% 0.1%
Capital Market 0.0% 0.2%
Deccan Chronicle 0.0% 0.1%
Elle 0.0% 0.1%
Frontline 0.0% 0.1%
Gladrags 0.0% 0.3%
Good House Keeping 0.0% 0.3%
Health 0.0% 0.5%
Inside Outside 0.0% 0.3%
Kadambini 0.0% 0.0%
Linux For You 0.0% 0.2%
Lokprabha 0.0% 0.1%
Mathrubhumi 0.0% 0.0%
Maxim 0.0% 0.2%
Outlook Traveller 0.0% 0.0%
Overdrive 0.0% 0.6%
Pratiyogita Darpan 0.0% 0.0%
Saras Salil 0.0% 0.1%
Savvy 0.0% 0.1%
Society 0.0% 0.1%
Top Gear 0.0% 0.1%
Living Digital 0.0% 0.1%
Saheli 0.0% 0.0%
PC World 0.0% 0.3%
Sakhi 0.0% 0.0%
161. 155
Mans World 0.0% 0.0%
Chandamama 0.0% 0.1%
Kurukshetra 0.0% 0.0%
Automobiles 0.0% 0.1%
Auto World 0.0% 0.0%
Bikes 0.0% 0.1%
Economical Times 0.0% 0.0%
Others 9% 7%
Table 77: Most preferred radio channel
Radio Channel Language Users All Users
Sample Base 845 8,205
Radio Mirchi 38% 38%
AIR 14% 11%
Red FM 11% 12%
Suryan FM 10% 6%
Radio City 7% 11%
Big FM 6% 5%
AIR FM RAINBOW 5% 4%
AIR FM GOLD 5% 5%
BBC 2% 1%
World Space 1% 2%
Fever FM 0.6% 3%
Power FM 0.3% 0.8%
Amar FM 0.3% 0.3%
Go FM 0.2% 0.8%
Hum FM 0.0% 0.0%
Others 0.9% 1%