3. Communications with a social twist
“IBM Social Communications helps businesses of all
kinds create stronger and more productive engagement
with colleagues and with customers via real-time
collaboration, based on state-of-the-art communications
technology and an unparalleled social experience.”
6. Meetings
Use presenter tools
to page through,
point to, or annotate
documents
Switch between
panels using the
navigation ribbon
Start, join, or mute
audio-video conferences
A “meeting
stream” panel to
let you know what
is happening,
take notes, and
collaborate
… from your browser
Desktop and
app. sharing
An integrated
document library
for reuse of
content and easy
sharing from
another device
with an unlimited
retention period
7. Meetings on a tablet or phone
• iOS and Android support
• Automatically join a
meeting or an audio
conference from your
calendar
• Full capabilities for
hosting a meeting
• Integration with
Connections for files
and profile information
Take control, share,
download content
Record, create
reports,
manage the
meeting
Annotate shared
content with others
Remote control
into a desktop !Capture of action items &
minutes in real-time
… from your mobile device
8. Audio-video conferencing in Cloud meetings
Choose your preferred video layout: multi-way
continuous presence or active speaker
External guests can also participate to the audio-video
conference
Video streams are selected based on who is speaking;
up to 4 video participants (+ preview) are displayed at
a given time
Up to 200 meeting participants can listen in.
Continuous presence video & VOIP is free of charge.
Optional dial-in from a phone with add-on.
Video resolution and bandwidth utilization is optimized
for each attendee
9. Meetings with integrated Audio-Conferencing
VoIP Service
Calls from your PC
Toll-Free Calling
Domestic or International toll-free
calling from a phone handset
Toll Calling
Domestic or International toll
calling from a phone handset
Quality calls
Built on private network
Global access
120+ global toll and toll-free
access options in 50 countries
Global support: *0
32 countries and 18 languages
Scale:
Up to 200 audio-conference
attendees per meeting
Easy to use:
Audio-conferencing controls
are integrated into the meeting
Built-in reporting
10. Extend audio-conferencing with dial-in access
Toll-Free Calling
Domestic or International toll-free
calling from a phone handset
Toll Calling
Domestic or International toll
calling from a phone handset
Want to allow users to join with their telephone, in addition to
accessing via a computer ?
• Purchase ($) an "audio-conferencing add-on" offering, a pool of
audio-conferencing minutes in different geographic zones to
Record the content & audio
Join with a computer (VOIP)
Join with a telephone
Monitor the volume
and the participation
11. Have confidence that you are
using the most current version
Meetings: social file sharing
… from your browser, mobile device…
Foster collaboration
Easily share content
Tighten security
meetings, email, etc.
I can reuse the file in chat,
meetings, email, etc.
I can read and post comments
I can control access to the file
throughout the enterprise
I can help reduce the number
of documents roaming
throughout the enterprise
Access is automatically
granted to the participants
Select the file to share
from your library [Files]
15. Cloud meetings @ IBM
• Use reporting data for
internal billing between
IBM departments
• Leverage IBM social tools
(ex: communities) for
support and guidance
14
• ~600,000 users are now transitioned to new meetings in IBM Connections cloud
• Officially launched in Q2 2014
• Security considerations:
• Federated ID management for authentication
• Passwords are required for all meetings
16. Cloud meetings in the consumer product industry
• A company with products that make people’s lives healthier and
more enjoyable
– Global presence: 200 countries and territories
– 24,000 employees
• Connections cloud meetings = “a single tool for everything”
– Millions of meeting minutes per month
• Focus on ease of use and security
– SSO = ease of use + consistent security management (ex: password
policies)
– Requirement for browser access with “locked desktops”
• Benefits: moving to the cloud broke down infrastructure barriers
– Ease of access for guests (external vendors, partners)
• Go to Web site, punch in number.
• There is no registration or email address required.
– Strong mobile adoption (ex: sellers use iPad to present in meetings)
15
17. 16
• Invest in planning & IT to foster participation
– Provide personalized enablement material
• Ex: dedicated web page for meetings info, online content (PDF, videos) for new users
– Make the cloud transparent (ex: integrate meetings with Calendar and Profiles)
– Plan for ongoing change management
Cloud meetings in the consumer product industry
18. Cloud Chat @ Brunswick
• Global company with US headquarters
• Deployed SC Notes & Meetings in 2012
• Moved chat to cloud in 2014 for 7,000 users in
one day
– Coordinated communications (ex: “new user ID”)
– Leveraged policies from IBM Notes client
– Only a few calls to the service desk (ex: forgotten
password)
• A year later: “we don’t think about it: it just works”
• Why Connections Cloud ?
• Operational benefits from a cloud service
• Presence throughout all Connections cloud
services
• No need to VPN for internal access
• Easy access with mobile devices
19. In Conclusion: The Social Communications
Vision
• “IBM Social Communications help businesses of all kinds
create stronger and more productive engagement with
colleagues and with customers via realtime collaboration,
based on state-of-the-art communications technology and an
unparalleled social experience.”
Fundamentally Social Fundamentally Mobile Solution-Ready
