Interviews (behavioral focus)

Group
Ghanshyam Mishra 171
Aruna Chauhan 179
Himanshu Raghav 156
Bhawna Gupta 162
Vineet Kumar 169

Case Interview Workshop2005 (3).ppt

An interview is
a conversation,
usually between
two people, that
is confined to
specific subject.
The role of the
interviewer is to
seek information
and that of the
interviewee is to
provide
information.

Contd…

5.Exit 6.Appraisal
Interviews Interviews

8.Structured
7.Behavioral and
Interviews unstructured
Interviews

interviewers are Looking for..

Expertise/intelligence Indicators of these
Ability attributes
• Clarity of presentation
Collegiality
• Ability to think on
Fit with the group your feet
• Research • Thoughtfulness in
answering questions
• Working
• Depth of questions
• Temperament
asked
Prospects for success • Focus toward
• Proven track record questions/defensivene
ss
• Ambition/energy
• Attitude
Long-term interest in
• Body Language
the job/(Company)

Skills & Desired Behaviors That an Employer
May Be Looking for

Decision making & Adoptability
problem solving Attention to detail
Leadership Honesty/integrity
Motivation Energy
Communication Independence
Interpersonal skills Listening
Planning & organization Organizational
Critical thinking skills Management
Teamwork Risk taking
Ability to influence others Work standards


Interviewers Preparation

Ask questions that allow the candidate to do at
least 70% of the talking.
Avoid Questions that can be answered in „yes‟ or
„no‟. Phrase your questions properly.
Ask only one question about one subject at a time.
Ask easy questions first.
Spend time writing and recording the candidates
skills.

Nod occasionally to let the applicant know that you
are listening.

If the applicant does not respond right away to
question, give him time.

Follow up: ask the person to tell you more, to give
more details.
Give alternate between easy and difficult one‟s.

After this allow the candidate to ask you questions
related to job


Close the interview by asking the candidate if anything
he/she would like to add on.
Spend at least 30 minutes reviewing your notes.

Interviewee (Candidate‟s) Preparation

Dress appropriately.
Carry your testimonials in a professional looking
portfolio.
Do your research and know the type of interview
you will be encountering.
Do plan to arrive about 10 minutes early
Bring an extra copy of your résumé
Greet the interviewers with a smile and be
positive.

Interviewee preparation..…

Be comfortable in discussing everything on your
resume.
Utilize non-verbal communication to show your
interest. This may include maintaining proper eye
contact, smiling, nodding your head and sitting
upright in your chair.
Listen attentively to the interviewer.
Let the interviewer control the question while you
control the answers.


Interviewee preparation…

Be comfortable in discussing everything on your
resume.
Utilize non-verbal communication to show your
interest. This may include maintaining proper eye
contact, smiling, nodding your head and sitting
upright in your chair.
Listen attentively to the interviewer.
Let the interviewer control the question while you
control the answers.

Interviewee preparation……

If you do not know the answer to a question, do
not be afraid to admit it.
Pause before answering to consider all facts.
Do not open yourself to areas of questioning that
could pose difficulties for you.
Focus and Re-focus on your strong points.
Do close the interview by telling the interviewers
that you want the job and asking about the next step
in the process.

Typically a company determines skill sets by doing
a detailed analysis of the position they are hiring
for.

It is helpful if you do this too in preparation for the
interview by asking yourself some questions such
as:
• What are the necessary skills to do this job?
• What makes a successful candidate?
• What would make an unsuccessful candidate?
• What is the most difficult part of this job?

This will help you to get a feel for what kinds of
questions you may anticipate and what to include
in your answers.

Think like an Employer…

What skills or qualities are needed for a person to be
successful in this position?


Preparing for a Behavioral Interview

Examine your past work experiences, and be
aware of what highlights your skills, attributes, and
accomplishments
Practice your stories using real-life examples,
have specifics that focus on your involvement
Look over skill sets and sample questions here
and on suggested websites.
Know your resume and all your experiences well
Be knowledgeable about the job you are applying
for


Sample Behavioral Interview Questions

Describe a time when you were faced with a
stressful situation that demonstrated your coping
skills.
Tell me about a time when you had to use your
persuasion skills to influence someone’s opinion.

Describe a situation when you were able to have a
positive influence on the actions of others.

What have you done in the past to contribute
toward a teamwork environment?


More BI Questions…

Describe a recent unpopular decision you made
and what the result was.

Give me an example of a time when you had to
keep from speaking or making a decision because
you did not have enough information.

How do you decide what gets top priority when
scheduling your time?

Describe an instance when you had to think on
your feet and extricate yourself from a difficult
situation.

Tips For Answering BI Questions

With each question asked, think through what
information is being sought – and provide an
example from your own experience
Don’t ramble – take a moment to collect your
thoughts and organize your answer before replying
Try not to say ‘we’ too often – the interviewer wants
to know what ‘you’ accomplished specifically
Use the STAR interviewing technique


STAR Technique

This is a common strategy for preparing for your interview and answering
questions

Situation – describe the situation that you were in

or

Task – describe the task that you needed to accomplish

Action – describe the action you took

Results – What did you accomplish or learn?


S.T.A.R Example

Question: Tell me about a project you initiated.
Answer:
Situation/Task: During my internship last summer I
was responsible for managing “ABC” events … I
noticed that attendance at these events had dropped
by 30% over the past 3 years…
Action: I designed a new promotional packet to go
out to the local community businesses… collected
feedback on our events… organized internal
discussions to raise awareness…
Result: We utilized ideas from the community,
made our internal systems more efficient and
visible and raised attendance by 18% the first year.

Web Sources on Behavioral Interviewing

http://www.brockport.edu/career/behave.htm
http://www.quintcareers.com/behavioral_interviewing.html
http://www.career.vt.edu/JOBSEARC/interview/Behavioral.htm
http://www.umt.edu/career/interviewing/behavior.htm

You can find more helpful interviewing tips under the
Interviewing Skills Presentation link.


Practice Interview Opportunities

Mock Interviews

~Scheduled throughout the semester

~Must be registered on Recruit-A-Duke in order to sign-up


Interviews (behavioral focus)

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