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From lobbying to corporate diplomacy: a new paradigm for public affairs?
WHAT ARE WE TALKING ABOUT?
WHO IS LOBBYING WHOM?
Corporate Ecosystem: complex, decentralised and hyperconnected 
The new environment (POLITICAL, business, social, digital...) and the complexity of the context which companies are facing calls for a more effective and comprehensive approach to all their communication channels and contact with all its stakeholders in order to generate productive exchanges that can cause an impact on their balance sheet and provide an added value.
THE NEW INFLUENCE MANEGEMENT: 
CHALLENGES AND NEW APROACHES FOR COMPANIES 
- How to build institutional positioning in order to be relevant in the decision making process. 
- Public Affairs 2.0: grassroots, social media, networking 
- Alliances and stakeholders engagement 
-
Key information to understand the processes and decision making 
Know and fathom 
How to influence decision-makers, executors and influencers 
Strategy design 
Advise on value positions politically acceptable 
Create arguments
1. 
Strategy Plan 
2. 
Speaking points and messages 
3. 
Stakeholders identification 
4. 
Relation and linkage map 
5. 
Positioning agenda 
6. 
Monitoring: analyses & reports 
1. 
Intelligence 
2. 
Regulatory processes tower control 
3. 
Early warning 
4. 
Continuous strategy counseling 
5. 
Strategic environment identification 
6. 
Meetings with key stakeholders 
7. 
Events 
Tools 
Permanent Action
We are the largest communication consultancy in Spain with branch offices in Portugal, Brazil, Colombia, Peru, Chile and soon in Mexico and Costa Rica. 
We work in global projects together with over 50 partners in America, Europe and Asia. 
We have more than 25 years of experience and multidisciplinary specialized knowledge. 
We collaborate with organizations to reinforce their influence capacity and to create partnerships. 
Who we are
CORPORATE 
BRANDS 
PEOPLE 
Corporate Relations 
Market Access 
Public Affairs 
Crisis & Issues 
Reputation and CSR 
Investors Relations and Good Corporate Governance 
External Communication 
Creativity and design 
Audiovisual Communication 
On-line Communication, Social Media 
Events management and Street Marketing 
Research 
Change management 
Internal Communication 
Internal events 
Platforms, support and channels 
Training 
Our servicies as a 360º consultancy
Best Workplaces 2012 & 2013. One of the best 50 companies to work for in Spain. 
European Excellence Award 2013 for CPP Campaign: Stop Carterismo de CPP. 
International Mercury Award 2013: CPP@ Enganchados al móvil: Best of show, Grand Award in `Publicity´, Golden Mercury Award Oro in `Media Exposure & special mention in `News Placement´. 
Silver Sabre Award 2013 For Grupo San Mahou San Miguel annual Report. 
International Stevie Awards (IBA) 2013 in Internal Comunication, Events, Annual Report and Online Campaign 
Questar Award 2013 & 2014 for Tom Tom Video and Adecco video. 
In2 Sabre Awards 2014 for Silhouette project & Observatorio de Comunicación Interna - Portugal 
International Mercury Award 2014 for CPP Campaing: Stop Carterismo; advertising special mention 
Our awards

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Presentation Yolanda Ramon EACD CDL 2014

  • 1. From lobbying to corporate diplomacy: a new paradigm for public affairs?
  • 2. WHAT ARE WE TALKING ABOUT?
  • 4. Corporate Ecosystem: complex, decentralised and hyperconnected The new environment (POLITICAL, business, social, digital...) and the complexity of the context which companies are facing calls for a more effective and comprehensive approach to all their communication channels and contact with all its stakeholders in order to generate productive exchanges that can cause an impact on their balance sheet and provide an added value.
  • 5. THE NEW INFLUENCE MANEGEMENT: CHALLENGES AND NEW APROACHES FOR COMPANIES - How to build institutional positioning in order to be relevant in the decision making process. - Public Affairs 2.0: grassroots, social media, networking - Alliances and stakeholders engagement -
  • 6.
  • 7. Key information to understand the processes and decision making Know and fathom How to influence decision-makers, executors and influencers Strategy design Advise on value positions politically acceptable Create arguments
  • 8. 1. Strategy Plan 2. Speaking points and messages 3. Stakeholders identification 4. Relation and linkage map 5. Positioning agenda 6. Monitoring: analyses & reports 1. Intelligence 2. Regulatory processes tower control 3. Early warning 4. Continuous strategy counseling 5. Strategic environment identification 6. Meetings with key stakeholders 7. Events Tools Permanent Action
  • 9. We are the largest communication consultancy in Spain with branch offices in Portugal, Brazil, Colombia, Peru, Chile and soon in Mexico and Costa Rica. We work in global projects together with over 50 partners in America, Europe and Asia. We have more than 25 years of experience and multidisciplinary specialized knowledge. We collaborate with organizations to reinforce their influence capacity and to create partnerships. Who we are
  • 10.
  • 11. CORPORATE BRANDS PEOPLE Corporate Relations Market Access Public Affairs Crisis & Issues Reputation and CSR Investors Relations and Good Corporate Governance External Communication Creativity and design Audiovisual Communication On-line Communication, Social Media Events management and Street Marketing Research Change management Internal Communication Internal events Platforms, support and channels Training Our servicies as a 360º consultancy
  • 12. Best Workplaces 2012 & 2013. One of the best 50 companies to work for in Spain. European Excellence Award 2013 for CPP Campaign: Stop Carterismo de CPP. International Mercury Award 2013: CPP@ Enganchados al móvil: Best of show, Grand Award in `Publicity´, Golden Mercury Award Oro in `Media Exposure & special mention in `News Placement´. Silver Sabre Award 2013 For Grupo San Mahou San Miguel annual Report. International Stevie Awards (IBA) 2013 in Internal Comunication, Events, Annual Report and Online Campaign Questar Award 2013 & 2014 for Tom Tom Video and Adecco video. In2 Sabre Awards 2014 for Silhouette project & Observatorio de Comunicación Interna - Portugal International Mercury Award 2014 for CPP Campaing: Stop Carterismo; advertising special mention Our awards