This presentation was prepared for the Hong Kong Federation of Continuing Education/Tertiary Education. This presentation focuses on quality models that can inform both design and evaluation of e-learning implementations. Creative Commons Licensed -- Attribution, NonCommercial--No Derivs License

1. Effective Learning Tools for Developing and Evaluating E-Learning Quality Alice Bedard-Voorhees, PhD The Constant Learning Organization October 2010 Presented to the Hong Kong Federation of Continuing Education for Tertiary Education Standards Measurement Improvement

2. This presentation may be shared as long as the creator has been given credit and it is not used modified or used for commercial purposes. Please review the conditions for use: http://creativecommons.org/licenses/by/3.0/ Creative Commons Licensing

3. Quality Definition: http:// www.businessdictionary.com/definition/quality.html Effective Learning What is Quality Practice? Standards Measurement Improvement

4. Khan’s E-Learning Framework (Khan, 2008. Used with Permission) See Also: Frydenberg’s (2002) Article on Quality Standards: http://www.irrodl.org/index.php/irrodl/article/view/109/189

12. Pedagogical Considerations (Used with Permission) Needs /Audience Analysis Media Instructional Techniques Motivation Provisions for various models (Khan, 2005b) Content Rights Note: See also CCCS Faculty Gold

13. Ethical Considerations (Community Considerations) Social and Political Influences Cultural Diversity Bias Geographical Diversity Learner Diversity Digital Access Etiquette Legal Issues (Khan, 2005b, p. 293) (Used with Permission)

14. Interface Design Content Design Navigation User Friendliness Universal Access (Accomodations) (Khan, 2005b) (Used with Permission) Note: See Quality Matters

15. (Used with Permission) user technical support registration/transcripts advising library tutorials and tutoring services Resource Support (Materials and Services outside of the immediate class experience)

17. Criteria Best Good Needs Improvement Reason Coaching Tip Example of a Facilitation Standard http://at.ccconline.org/faculty/wiki/CCCOnline_-_Discussion_Rubrics

24. Extended Studies Course: Resource Support Marketing Materials: Department provided information About pre-req skills and Second Life tech requirements Institutional website: student success, library, LMS Support Dept. provided advisement via email Faculty notified learners of additional Second Life Tutorials Faculty and Graduate Assist. provided out-of-class tutoring for Second Life work.

25. Overall Evaluation: How did it go? Where are there problems? Learning Assessment: How do we know what they know? Course/Workshop Evaluation: Success and Retention Learner satisfaction with experience and facilitation Faculty/Presenter evaluation Evaluation Considerations (Used with Permission)

27. Team Presentation