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Effective Learning Tools for Developing and Evaluating  E-Learning Quality Alice Bedard-Voorhees, PhD  The Constant Learning Organization  October 2010 Presented to the Hong Kong Federation of Continuing Education for Tertiary Education Standards  Measurement Improvement
This presentation may be shared as long as the creator has been given credit and it is not used modified or used for commercial purposes. Please review the conditions for use:  http://creativecommons.org/licenses/by/3.0/ Creative Commons Licensing
Quality Definition:  http:// www.businessdictionary.com/definition/quality.html Effective Learning What is Quality Practice? Standards  Measurement Improvement
Khan’s E-Learning Framework (Khan, 2008. Used with Permission) See Also: Frydenberg’s (2002) Article on Quality Standards:  http://www.irrodl.org/index.php/irrodl/article/view/109/189
A Variety of Models ,[object Object],[object Object],[object Object],[object Object]
Why Khan’s Model ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Institutional/Organizational   Considerations ,[object Object],[object Object],[object Object],[object Object],[object Object],(Used with Permission)
Examples: Internal Offerings/Partnerships ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],(Used with Permission)   Technological Considerations
Management Considerations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],) (Used with Permission) P3
Shared Support Example ,[object Object],Help Desk Staff: All Student and Faculty Calls Come to Help Desk Calls Tracked and General Calls Answered Here Faculty Dev Office: Faculty questions about content and specific instructional questions Virtual Campus Staff: Student and Faculty Questions Specifically  Related to Fully Online Offerings
Pedagogical Considerations   (Used with Permission)   Needs /Audience Analysis Media Instructional Techniques  Motivation Provisions for various models  (Khan, 2005b) Content Rights Note: See also CCCS Faculty Gold
Ethical Considerations (Community Considerations) Social and Political Influences Cultural Diversity Bias Geographical Diversity Learner Diversity Digital Access Etiquette  Legal Issues (Khan, 2005b, p. 293) (Used with Permission)
Interface Design Content Design Navigation User Friendliness Universal Access (Accomodations) (Khan, 2005b) (Used with Permission) Note: See Quality Matters
(Used with Permission)   user technical support registration/transcripts    advising  library tutorials and tutoring services Resource Support (Materials and Services  outside of the immediate class experience)
Some Early Course Design    Essential  Standards (FIPSE/Quality Matters)  ,[object Object],[object Object],[object Object],[object Object]
Criteria  Best  Good  Needs Improvement  Reason  Coaching Tip Example of a Facilitation Standard http://at.ccconline.org/faculty/wiki/CCCOnline_-_Discussion_Rubrics
ED 597:    Pedagogical Checklist ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],Examples Related to the Ethics Checklist
ED 597: Interface Design Checklist ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Course Example:Technological Checklist
Course Example: Management Checklist ,[object Object],[object Object],[object Object],[object Object]
Resource Support Example ,[object Object],Help Desk Staff: All Student and Faculty Calls Come to Help Desk Calls Tracked and General Calls Answered Here Faculty Development Office: Faculty questions about content and specific instructional questions Virtual Campus Staff: Student and Faculty Questions Specifically  Related to Fully Online Offerings
Extended Studies Course: Resource Support  Marketing Materials: Department provided information About pre-req skills and Second Life tech requirements Institutional website: student success, library, LMS Support Dept. provided advisement via email Faculty notified learners of additional Second Life Tutorials Faculty and Graduate Assist. provided out-of-class tutoring for Second Life work.
  Overall Evaluation: How did it go? Where are there problems? Learning Assessment: How do we know what they know?  Course/Workshop Evaluation:  Success and Retention Learner satisfaction with experience and facilitation Faculty/Presenter evaluation  Evaluation Considerations (Used with Permission)
Assessment of Learning ,[object Object],[object Object],[object Object],[object Object],[object Object],See:   http://edorigami.wikispaces.com/Bloom's+Digital+Taxonomy#toc10
Team Presentation
Example: Student Evaluation of a Hybrid Course ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Links to Various Models ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Links to Additional References ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Thank You! ,[object Object],[object Object],[object Object]

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Tools for Developing and Evaluating E-Learning Quality

  • 1. Effective Learning Tools for Developing and Evaluating E-Learning Quality Alice Bedard-Voorhees, PhD The Constant Learning Organization October 2010 Presented to the Hong Kong Federation of Continuing Education for Tertiary Education Standards Measurement Improvement
  • 2. This presentation may be shared as long as the creator has been given credit and it is not used modified or used for commercial purposes. Please review the conditions for use: http://creativecommons.org/licenses/by/3.0/ Creative Commons Licensing
  • 3. Quality Definition: http:// www.businessdictionary.com/definition/quality.html Effective Learning What is Quality Practice? Standards Measurement Improvement
  • 4. Khan’s E-Learning Framework (Khan, 2008. Used with Permission) See Also: Frydenberg’s (2002) Article on Quality Standards: http://www.irrodl.org/index.php/irrodl/article/view/109/189
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  • 12. Pedagogical Considerations (Used with Permission) Needs /Audience Analysis Media Instructional Techniques Motivation Provisions for various models (Khan, 2005b) Content Rights Note: See also CCCS Faculty Gold
  • 13. Ethical Considerations (Community Considerations) Social and Political Influences Cultural Diversity Bias Geographical Diversity Learner Diversity Digital Access Etiquette Legal Issues (Khan, 2005b, p. 293) (Used with Permission)
  • 14. Interface Design Content Design Navigation User Friendliness Universal Access (Accomodations) (Khan, 2005b) (Used with Permission) Note: See Quality Matters
  • 15. (Used with Permission) user technical support registration/transcripts advising library tutorials and tutoring services Resource Support (Materials and Services outside of the immediate class experience)
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  • 17. Criteria Best Good Needs Improvement Reason Coaching Tip Example of a Facilitation Standard http://at.ccconline.org/faculty/wiki/CCCOnline_-_Discussion_Rubrics
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  • 24. Extended Studies Course: Resource Support Marketing Materials: Department provided information About pre-req skills and Second Life tech requirements Institutional website: student success, library, LMS Support Dept. provided advisement via email Faculty notified learners of additional Second Life Tutorials Faculty and Graduate Assist. provided out-of-class tutoring for Second Life work.
  • 25. Overall Evaluation: How did it go? Where are there problems? Learning Assessment: How do we know what they know? Course/Workshop Evaluation: Success and Retention Learner satisfaction with experience and facilitation Faculty/Presenter evaluation Evaluation Considerations (Used with Permission)
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Notas do Editor

  1. To present and have a conversation about models that can be used for e-learning evaluation Why evaluation? How do we know what we want to be looking for? (Remark somewhere about subjectivity…is a more useful thought how context may impact the way we apply a standard? ie. how synchronous and asynchronous deliveries would evaluate instructor “presence” differently) Using standards to measure and improve performance in meeting the needs of an organization.
  2. To present and have a conversation about models that can be used for e-learning evaluation Why evaluation? How do we know what we want to be looking for? (Remark somewhere about subjectivity…is a more useful thought how context may impact the way we apply a standard? ie. how synchronous and asynchronous deliveries would evaluate instructor “presence” differently) Using standards to measure and improve performance in meeting the needs of an organization. Ideological/Operational Evaluation/ Intention – three evaluation theories