The contingency plan outlines actions to take if the primary catering plan falls through. It instructs departments to set up a backup plan according to established operating procedures. At a predetermined time, the banquet manager and organizer must decide whether to enact the backup plan. If so, all concerned managers are informed, staff coordinates equipment and needs, and guests are informed and oriented to the changes if applicable. The function then proceeds according to the new procedures.
1. Contingency Plan for Outside Catering
Actions Action By
Pre-decision to go for Back up plan
• Set up back-up according to E.O. All involved
Departments
• Final Pre-event check according to EO Banquet
Decision Making
• At the previous determinate time during the negotiation Banquet
process, Catering/Banquet Manager and Organizer must +
decide. Organizer
After Back Up Plan Positive Decision
• Inform all Concerned Managers Banquet
• Coordinate staffing, equipment moving and specific All concerned parties
needs.
Banquet
• Inform and orientate guests (if applicable)
All concerned parties
• Proceed with settled function procedures