Presentation by Andy Willums - September 2008 ASQ Section meeting

1. Quality and Project Management, A Strong Solution ASQ 9/8/2008 Andy Willums Mike Luther

3. Introduction to Sage Software and Employer Solutions

7. What is Project Management?

8. Balancing Objectives Cost Scope Schedule Quality

9. Project Management Knowledge Areas

10. CMMI View of Project Management Level Focus Process Areas 5 Optimizing Continuous Process Improvement Organizational Innovation and Deployment Causal Analysis and Resolution 4 Quantitatively Managed Quantitative Management Organizational Process Performance Quantitative Project Management 3 Defined Process Standardization Requirements Development Technical Solution Production Integration Verification Validation Organizational Process Focus Organizational Process Definition Organizational Training Integrated Project Management Decision Analysis and Resolution Organizational Environment for Integration 2 Managed Basic Project Management Requirements Management Project Planning Project Monitoring and Control Supplier Agreement Management Measurement and Analysis Process and Product Quality Assurance Configuration Management 1 Initial Risk Rework Quality Productivity Risk Management Integrated Teaming

11. The Frameworks Quagmire

12. Growth of PM As of March 2002, membership in the Project Management Institute was over 90,000, with 40,343 Project Management Professionals certified.

16. State of the Software Industry

19. Top Success Factors for Software Projects Top 10 Success Factors for Software Projects, Standish Group 5 Other 100 TOTAL 5 Reliable Estimates 6 Formal Methodology 6 Firm Basic Requirements 8 Standard Software Infrastructure 10 Minimized Scope 12 Clear Business Objectives 14 Experienced Project Manager 16 User Involvement 18 Executive Support

20. Top Causes for Project Failure Source: Computing Technology Industry Association, Jan 2007 web poll of 1,007 respondents

21. With and Without Process

25. Components of How We Use Project Management

27. Responsibility Assignment - DACI Chart

32. Project Management Components

35. Benefits Realized

36. Poor Communication = Poor Results

38. Clarity in Communication

39. Clarity in Communication

42. Defect Improvements Product A Product B Product C **DRE – Defect Removal Efficiency (Critical and High Priority only) = Defects Found During Test / Defect Found During Test + Defects Found in Field 6 months post release

45. Next Steps in the Journey

49. Questions and Answers