This ppt describes the greetings & closings to be used while writing e-mails

1. Is it
Dear Miss Asha
or Dear Asha?
(Greetings & Closings)
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(91)88666 80407,(91)97279 19756
englishacademybaroda@gmail.com
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2. Dear Miss Asha…….
Never use the prefix ‘Miss’ when
writing to a woman unless you know
she prefers to be addressed in this way.
Use only the following:
Ms Patel
Or
Mrs. Patel (if you know that she is married)

3. Dear Miss Asha…….
Wrong
Right
Dear Ms Asha
Dear Ms Patel
Dear Ms Asha Patel
Dear Ms Patel
Dear Mrs. Rita
Dear Mrs. Mistry
Dear Mrs. Rita Mistry
Dear Mrs. Mistry
Dear Mr. Ramesh
Dear Mr. Shah
Dear Mr. Ramesh Shah
Dear Mr. Shah
Never place someone’s first name after
‘Ms’, ‘Mrs.’ or ‘Mr.’ . If using these
prefixes, only use the person’s last name.

4. Dear Asha…….
Wrong
Right
Dear Ms Asha
Dear Asha
Dear Ms Asha Patel
Dear Asha
Dear Mrs. Rita
Dear Rita
Dear Mrs. Rita Mistry
Dear Rita
Dear Mr. Ramesh
Dear Ramesh
Dear Mr. Ramesh Shah
Dear Ramesh
Use a person’s first name
only if you know them well
& you are in similar or higher rank.

5. First Name or Last Name
Take cues about First –Name/Last-Name
preference from how the other person
answers the telephone.
◊ Answers in first name; use first name
◊ Answers in last name; use last name
◊ Uses both names use; both names.
If not sure, ask politely.
Err on side of formality

6. The Closing
Wrong
Right
Yours respectfully
Regards (most preferred)
Yours faithfully
Best Regards/Best Wishes
Yours obediently
Warm Regards
Yours kindly/Kindly yours
Thanks
Thanking you
Sincerely
Yours sincerely/Yours truly
Always place a comma ‘ , ’ after closing.
Never put a full stop ‘ . ’ after closing.

7. Signature
Greeting
Signature
Dear Mr. Patel
Write your full name.
(Rajesh Shah)
To whom so ever
it may concern
Write your full name.
(Rajesh Shah)
Dear Rita
Write your first name only.
(Rajesh)
Add your phone number below
your name even if the recipient of
your mail already knows your phone number.
2. e-mail.pptx

8. Is it
Dear Miss Asha
or Dear Asha?
(Greetings & Closings)
Presented BY:
The English Academy
(91)88666 80407,(91)97279 19756
englishacademybaroda@gmail.com
Visit us at: http://indiamart.com/english-academy/
Corporate Training │ Personality Development │ Mentoring │ Hand Holding