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January  26, 2011 Developing A Compliant Social Media Policy Presented by Paul Rand President & CEO of Zócalo Group
The World of Marketing and Communications Has Shifted
In the U.S., Consumers Spend Over Five Hours Using Social Media Each Day –  Nielson 2010
And They Expect To Use Their  Preferred Media Channels Simultaneously
Sharing Not Only What They Like,  But Where They Are 2010 has seen a significant rise in  location-based social network use
Rising Smartphone Usage Has  Made This Easier Than Ever Before In 2010 25% of U.S. adults had Smartphones.  In 2011, that number is expected to increase to 50%. –  Nielson 2010
And Brands Are Catching On, Taking  Social Media Beyond Social Networks Many brands are integrating the Facebook “Like” and Twitter “Tweet” buttons onto their websites to more easily connect with consumers
Conservative Figure?
Mass Connectors Account For 80% of  the Online Influence In Social Networks Among social connectors, 80% of the  impressions about products and services  come from only 6.2% of the people online.  Online Adults Influence Impressions Mass Connectors (MC) MC MC 6.2% of online adults 80% of the impressions about products/ services -Source: Forrester
[object Object],[object Object],[object Object],[object Object],[object Object],Recommendations Are the Most  Powerful Form of Influence –  Roper Reports
Recommendations Are Becoming  Recognized as the True “Holy Grail” of Marketing “ The rewards of pursuing excellence in WOM are huge and it can  deliver a sustainable and  significant  competitive edge few other marketing approaches can match.  With so few companies actively managing  Word of Mouth – the most powerful form of marketing  - the potential upside is exponentially great.” A New Way to Measure  Word-of-Mouth Marketing April 2010
Ethics Matter ,[object Object],[object Object],[object Object]
The Role of WOMMA ,[object Object],[object Object],[object Object],[object Object],[object Object]
WOM/Social Media Is an Essential  Part of the Marketing Mix ,[object Object],[object Object],Developing a compliant social media policy is critical
Compliance Requirements— Tony DiResta

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Advertising Law Workshop Panel Presentation by Paul Rand, CEO Zocalo Group

  • 1. January 26, 2011 Developing A Compliant Social Media Policy Presented by Paul Rand President & CEO of Zócalo Group
  • 2. The World of Marketing and Communications Has Shifted
  • 3. In the U.S., Consumers Spend Over Five Hours Using Social Media Each Day – Nielson 2010
  • 4. And They Expect To Use Their Preferred Media Channels Simultaneously
  • 5. Sharing Not Only What They Like, But Where They Are 2010 has seen a significant rise in location-based social network use
  • 6. Rising Smartphone Usage Has Made This Easier Than Ever Before In 2010 25% of U.S. adults had Smartphones. In 2011, that number is expected to increase to 50%. – Nielson 2010
  • 7. And Brands Are Catching On, Taking Social Media Beyond Social Networks Many brands are integrating the Facebook “Like” and Twitter “Tweet” buttons onto their websites to more easily connect with consumers
  • 9. Mass Connectors Account For 80% of the Online Influence In Social Networks Among social connectors, 80% of the impressions about products and services come from only 6.2% of the people online. Online Adults Influence Impressions Mass Connectors (MC) MC MC 6.2% of online adults 80% of the impressions about products/ services -Source: Forrester
  • 10.
  • 11. Recommendations Are Becoming Recognized as the True “Holy Grail” of Marketing “ The rewards of pursuing excellence in WOM are huge and it can deliver a sustainable and significant competitive edge few other marketing approaches can match. With so few companies actively managing Word of Mouth – the most powerful form of marketing - the potential upside is exponentially great.” A New Way to Measure Word-of-Mouth Marketing April 2010
  • 12.
  • 13.
  • 14.