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Leveraging New Technologies for
Constructive Dialogue, Knowledge
and Information Packaging for
Development
#CSZSummerSchool
Friday 15 Nov 2013
Leveraging New Technologies for
Constructive Dialogue

• Real Name: Nigel Mugamu
• Twitter: @SirNige
• Facebook: Sir Nigel’s Journey
• Website: www.sirnige.com
• Instagram: SirNige
#263Chat & @263Chat
What is #263Chat?
• Crowd-sourcing solutions for
challenges/issues ordinary people face daily
• Twitter based weekly discussion on Zimbabwe
• 1 theme & therefore 1 focus
• Takes place at 6pm CAT/Zim time
• Plays a role in creating local content for
various media & DIALOGUE
• Used to gauge the Zimbabwean pulse
#263Chat Uses
• Creation of CONTENT esp. LOCAL content
• Helping Zimbabweans and non-Zimbabweans
understand Zim more through dialogue
• Crowd source solutions and raise awareness of
relevant national & societal issues
• Change or influence the Zimbabwean
narrative
• Aim: Involve Auntie in the conversation one
day
My Aunt
Auntie Stats
• Very little educational opportunity
• Worked for a textile company in Harare for
several years before moving back to village
• Lives in our village approx 72kms from Harare
• Market gardener
• Frequently sells her produce in Mbare
• Auntie is familiar with Baba Jukwa
Auntie’s Vegetable Garden
Auntie & ICT
3 Fundamental Roles of ICT in her life: 1. Accessing of information & knowledge
2. Reducing cost of production and
transaction
3. Making connections e.g. traders at
Mbare
Challenges of Social/New Media
• Relevance to her life – How relevant & useful
is social media to Auntie?
• Cost 1) data to get online 2) the actual phone
• How much does ICT contribute to Zim’s GDP?
• Perception that tech/social media is a toy
• Auntie’s voice is irrelevant in her eyes
• Polarised & politicised environment
Social Media & Development
• Social media can save lives e.g. Westgate Mall in
Nairobi Kenya
• Social media as a equalizer i.e. access to info
• Social media for economic benefit/empowerment
• Social media to garner public opinion e.g.
#263Chat
• Social media used in elections
• Social media to report &/or monitor corruption
Facts re Zimbabwe
• Zim has highest mobile subscriber’s
penetration in Africa – 98%.
• Zim has one of highest internet
penetration rates in Africa – 35%.
• Zimbabwe has the highest literacy
rate in Africa – 90.7%
Interesting Stats re Zimbabwe

• 70% of Zim population are the
youth
• 65% of Zim population live in
the rural areas
• 52% of Zim population are
women
Opportunities of Social/New Media re
Auntie
• The use of social media to give Auntie detailed
info on the price of produce in Mbare before
travelling
• Info re prices of inputs or special sale with
suppliers e.g. fertilisers, seed, tools etc
• What produce is in demand in Mbare at any given
period?
• What produce is affected by over-supply?
• CRITICAL TO ALL THIS IS AUNTIE’S CELL PHONE
Moving forward
• Whatever solutions are adopted in
distributing or accessing info re development
across Zim, the use of our cell/mobile phones
is CRITICAL.
• Costs of accessing internet data needs to
decrease
• Costs of mobile phones needs to decrease
• There has to be a 2-way communication
process
Thank you

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Leveraging New Technologies

  • 1. Leveraging New Technologies for Constructive Dialogue, Knowledge and Information Packaging for Development #CSZSummerSchool Friday 15 Nov 2013
  • 2. Leveraging New Technologies for Constructive Dialogue • Real Name: Nigel Mugamu • Twitter: @SirNige • Facebook: Sir Nigel’s Journey • Website: www.sirnige.com • Instagram: SirNige
  • 4. What is #263Chat? • Crowd-sourcing solutions for challenges/issues ordinary people face daily • Twitter based weekly discussion on Zimbabwe • 1 theme & therefore 1 focus • Takes place at 6pm CAT/Zim time • Plays a role in creating local content for various media & DIALOGUE • Used to gauge the Zimbabwean pulse
  • 5. #263Chat Uses • Creation of CONTENT esp. LOCAL content • Helping Zimbabweans and non-Zimbabweans understand Zim more through dialogue • Crowd source solutions and raise awareness of relevant national & societal issues • Change or influence the Zimbabwean narrative • Aim: Involve Auntie in the conversation one day
  • 7. Auntie Stats • Very little educational opportunity • Worked for a textile company in Harare for several years before moving back to village • Lives in our village approx 72kms from Harare • Market gardener • Frequently sells her produce in Mbare • Auntie is familiar with Baba Jukwa
  • 9. Auntie & ICT 3 Fundamental Roles of ICT in her life: 1. Accessing of information & knowledge 2. Reducing cost of production and transaction 3. Making connections e.g. traders at Mbare
  • 10. Challenges of Social/New Media • Relevance to her life – How relevant & useful is social media to Auntie? • Cost 1) data to get online 2) the actual phone • How much does ICT contribute to Zim’s GDP? • Perception that tech/social media is a toy • Auntie’s voice is irrelevant in her eyes • Polarised & politicised environment
  • 11. Social Media & Development • Social media can save lives e.g. Westgate Mall in Nairobi Kenya • Social media as a equalizer i.e. access to info • Social media for economic benefit/empowerment • Social media to garner public opinion e.g. #263Chat • Social media used in elections • Social media to report &/or monitor corruption
  • 12. Facts re Zimbabwe • Zim has highest mobile subscriber’s penetration in Africa – 98%. • Zim has one of highest internet penetration rates in Africa – 35%. • Zimbabwe has the highest literacy rate in Africa – 90.7%
  • 13. Interesting Stats re Zimbabwe • 70% of Zim population are the youth • 65% of Zim population live in the rural areas • 52% of Zim population are women
  • 14. Opportunities of Social/New Media re Auntie • The use of social media to give Auntie detailed info on the price of produce in Mbare before travelling • Info re prices of inputs or special sale with suppliers e.g. fertilisers, seed, tools etc • What produce is in demand in Mbare at any given period? • What produce is affected by over-supply? • CRITICAL TO ALL THIS IS AUNTIE’S CELL PHONE
  • 15. Moving forward • Whatever solutions are adopted in distributing or accessing info re development across Zim, the use of our cell/mobile phones is CRITICAL. • Costs of accessing internet data needs to decrease • Costs of mobile phones needs to decrease • There has to be a 2-way communication process