3. Julia Ogden
Content & PR Director,
Zazzle Media
Former newspaper journalist and PR professional
with more than 20 years’ experience.
Joined Zazzle in October 2013.
@ZazzleMedia | @JuliaOgden2
5. All the words I’d never heard of...
Domain Authority
Anchor text
H1 tags
Trust Flow
Penguin
URLs
Google Algorithms
Citation Flow
Panda
Meta-titles
Black & white hat techniques
6. But what I did know
The value of informative & entertaining
content to help build brand awareness
and engage with audiences.
@ZazzleMedia | @JuliaOgden2
7. What I now know
How the old with the new/traditional v digital
can work together to increase a brand’s
online presence and ultimately its profits.
@ZazzleMedia | @JuliaOgden2
8. My mantra
Storytelling is as relevant today as it’s ever
been. The platforms may have changed
but the fundamentals remain the same.
@ZazzleMedia | @JuliaOgden2
21. What does success look like?
Make sure you know what you want to achieve from the campaign:
22. What does success look like?
Brand awareness.
Make sure you know what you want to achieve from the campaign:
Building a brand’s online
presence to help more
potential customers know
it exists.
23. What does success look like?
Brand awareness. Increase Keyword
Rankings.
Make sure you know what you want to achieve from the campaign:
Building a brand’s online
presence to help more
potential customers know
it exists.
Target specific keywords
to increase a brand’s
ranking in Serps.
24. What does success look like?
Brand awareness. Increase Keyword
Rankings.
High quality links.
Make sure you know what you want to achieve from the campaign:
Building a brand’s online
presence to help more
potential customers know
it exists.
Target specific keywords
to increase a brand’s
ranking in Serps.
A link building exercise
to increase a site’s back link
profile and authority.
26. Marketing is about people.
All marketing starts and ends with an understanding of people. There are a
wide variety of tools available to use and combine with existing data, to paint
a clear picture of who you are marketing to.
27. Bringing your audience to life
As well as using your own data you can add more character and colour to the
audience via the following tools:
28. Bringing your audience to life
Facebook
Audience Insights.
As well as using your own data you can add more character and colour to the
audience via the following tools:
The make-up of your
social audience and the
other pages they like.
29. Bringing your audience to life
Facebook
Audience Insights.
YouGov Profiles.
As well as using your own data you can add more character and colour to the
audience via the following tools:
The make-up of your
social audience and the
other pages they like.
Audience segmentation
tool powered by
YouGov data adding
personality to a specific
brand’s consumers.
30. Bringing your audience to life
Facebook
Audience Insights.
ComScore.YouGov Profiles.
As well as using your own data you can add more character and colour to the
audience via the following tools:
The make-up of your
social audience and the
other pages they like.
Independent, live data
of the people engaged
with your site.
Audience segmentation
tool powered by
YouGov data adding
personality to a specific
brand’s consumers.
31. Bringing your audience to life
Facebook
Audience Insights.
Global Web Index.ComScore.YouGov Profiles.
As well as using your own data you can add more character and colour to the
audience via the following tools:
The make-up of your
social audience and the
other pages they like.
How your audience
engage with brands,
the sort of content
they like and where
they go to get it.
Independent, live data
of the people engaged
with your site.
Audience segmentation
tool powered by
YouGov data adding
personality to a specific
brand’s consumers.
47. So in summary . . .
The audience are:
• Men and women, aged between 18-34
48. So in summary . . .
The audience are:
• Men and women, aged between 18-34
• They spend A LOT of time online - around 6-10 hours a day
49. So in summary . . .
The audience are:
• Men and women, aged between 18-34
• They spend A LOT of time online - around 6-10 hours a day
• Engage with brands that improve their knowledge
50. So in summary . . .
The audience are:
• Men and women, aged between 18-34
• They spend A LOT of time online - around 6-10 hours a day
• Engage with brands that improve their knowledge
• Are interested in technology
51. So in summary . . .
The audience are:
• Men and women, aged between 18-34
• They spend A LOT of time online - around 6-10 hours a day
• Engage with brands that improve their knowledge
• Are interested in technology
• And are relatively well off
54. Campaign personas
Example buyer behaviours and content targeting
Alice, 20, Single
Uses rail for work and social life
Into vloggers, bloggers & social
media: will engage with all of these
whilst on the train
Likes brands that make her feel cool
‘Always-on’ lifestyle
55. Campaign personas
Example buyer behaviours and content targeting
Alice, 20, Single
Uses rail for work and social life
Into vloggers, bloggers & social
media: will engage with all of these
whilst on the train
Likes brands that make her feel cool
‘Always-on’ lifestyle
Aidan, 34, Married
A seasoned traveller who always
goes first class
Likes content that will help to
improve his image
Likes a brand that simplifies his life
Spendsalotoftimeonlineonhislaptop
56. Campaign personas
Example buyer behaviours and content targeting
Alice, 20, Single
Uses rail for work and social life
Into vloggers, bloggers & social
media: will engage with all of these
whilst on the train
Likes brands that make her feel cool
‘Always-on’ lifestyle
Aidan, 34, Married
A seasoned traveller who always
goes first class
Likes content that will help to
improve his image
Likes a brand that simplifies his life
Spendsalotoftimeonlineonhislaptop
Steph, 29, Engaged
Uses rail travel to visit family
across the other side of the country
A sucker for celebrity & influencer
endorsement
Spends around 6 hours a day
online, usually via phone
59. Micro-moments explained
I want to
know
Exploring or researching
their options, but not
yet in the mind-set to
make the step towards
purchasing.
60. Micro-moments explained
I want to
know
Exploring or researching
their options, but not
yet in the mind-set to
make the step towards
purchasing.
I want to
do
Before or after they
have sought help, these
are those key ‘how to’
moments when people
want to make a change
and try new things.
61. Micro-moments explained
I want to
know
Exploring or researching
their options, but not
yet in the mind-set to
make the step towards
purchasing.
I want to
do
Before or after they
have sought help, these
are those key ‘how to’
moments when people
want to make a change
and try new things.
I want to
buy
Someone’s actively
acknowledged that
they want to buy and are
ready to take action to
achieve this.
62. Micro-moments explained
I want to
know
Exploring or researching
their options, but not
yet in the mind-set to
make the step towards
purchasing.
I want to
do
Before or after they
have sought help, these
are those key ‘how to’
moments when people
want to make a change
and try new things.
I want to
buy
Someone’s actively
acknowledged that
they want to buy and are
ready to take action to
achieve this.
Informational Search Commercial Search
64. Micro-moments in action
I want to
know
The quickest way to get
from Peterborough to
Manchester by train.
(Steph)
65. Micro-moments in action
I want to
know
The quickest way to get
from Peterborough to
Manchester by train.
(Steph)
I want to
do
A trip to Barcelona
by train for a girls’
weekend away.
(Alice)
66. Micro-moments in action
I want to
know
The quickest way to get
from Peterborough to
Manchester by train.
(Steph)
I want to
do
A trip to Barcelona
by train for a girls’
weekend away.
(Alice)
I want to
buy
First class train tickets from
London to Paris.
(Aidan)
67. Micro-moments in action
I want to
know
The quickest way to get
from Peterborough to
Manchester by train.
(Steph)
I want to
do
A trip to Barcelona
by train for a girls’
weekend away.
(Alice)
I want to
buy
First class train tickets from
London to Paris.
(Aidan)
Informational Search Commercial Search
72. Hero Content Brainstorm
NEWS AND
SEASONAL IDEAS
UNIQUE DATA
OPPORTUNITY
HUMAN INTEREST
STORIES?
@ZazzleMedia | @JuliaOgden2
73. Hero Content Brainstorm
NEWS AND
SEASONAL IDEAS
UNIQUE DATA
OPPORTUNITY
HUMAN INTEREST
STORIES?
WIDER MARKETING
PLAN-BASED IDEAS
@ZazzleMedia | @JuliaOgden2
74. Hero Content Brainstorm
NEWS AND
SEASONAL IDEAS
UNIQUE DATA
OPPORTUNITY
FOI REQUEST
OPPORTUNITIES
HUMAN INTEREST
STORIES?
WIDER MARKETING
PLAN-BASED IDEAS
@ZazzleMedia | @JuliaOgden2
75. Hero Content Brainstorm
NEWS AND
SEASONAL IDEAS
CRAZY / BIG /
INNOVATIVE IDEAS
UNIQUE DATA
OPPORTUNITY
FOI REQUEST
OPPORTUNITIES
HUMAN INTEREST
STORIES?
WIDER MARKETING
PLAN-BASED IDEAS
@ZazzleMedia | @JuliaOgden2
76. Journeys by Hyperloop
The concept is simple: we give users the opportunity to compare their
journey time with a Hyperloop journey.
Image: www.independent.co.uk
77. Why?
This is a big linkbait opportunity, offering
multiple ‘angles’ for distribution as we can
put regional/city spins on it.
@ZazzleMedia | @JuliaOgden2
78. For example
The fastest journey time from London St Pancras to Paris is 2 hours, 37 mins;
but if you were to take the same journey by Hyperloop (which will travel at
around 700mph) you would get to the French capital in . . .
@ZazzleMedia | @JuliaOgden2
79. For example
The fastest journey time from London St Pancras to Paris is 2 hours, 37 mins;
but if you were to take the same journey by Hyperloop (which will travel at
around 700mph) you would get to the French capital in . . .
24 minutes.
@ZazzleMedia | @JuliaOgden2
82. The power of supporting content
Hero campaigns such as these need to be supported by other content to help
spread the word and achieve high authority links and placements:
@ZazzleMedia | @JuliaOgden2
83. The power of supporting content
Feature 1.
The Hyperloop v HS2
Hero campaigns such as these need to be supported by other content to help
spread the word and achieve high authority links and placements:
How does Britain’s high
speed rail link stack up
against the Hyperloop?
84. The power of supporting content
Feature 1.
The Hyperloop v HS2
Feature 2.
The race for speed
Hero campaigns such as these need to be supported by other content to help
spread the word and achieve high authority links and placements:
How does Britain’s high
speed rail link stack up
against the Hyperloop?
The companies and the
technology that aims to
send us across the world
faster than ever before.
85. The power of supporting content
Feature 1.
The Hyperloop v HS2
Feature 2.
The race for speed
Feature 3.
Life at 700mph
Hero campaigns such as these need to be supported by other content to help
spread the word and achieve high authority links and placements:
How does Britain’s high
speed rail link stack up
against the Hyperloop?
The companies and the
technology that aims to
send us across the world
faster than ever before.
A look into the effect
travelling this fast has on
people and other materials.
87. Survey = unique data = a PR dream
@ZazzleMedia | @JuliaOgden2
88. Survey = unique data = a PR dream
Has the UK got a need for speed?
@ZazzleMedia | @JuliaOgden2
89. Survey = unique data = a PR dream
Has the UK got a need for speed?
Questions could include:
@ZazzleMedia | @JuliaOgden2
90. Survey = unique data = a PR dream
Has the UK got a need for speed?
Questions could include:
• What makes us most impatient?
@ZazzleMedia | @JuliaOgden2
91. Survey = unique data = a PR dream
Has the UK got a need for speed?
Questions could include:
• What makes us most impatient?
• How long will you wait for a video to load?
@ZazzleMedia | @JuliaOgden2
92. Survey = unique data = a PR dream
Has the UK got a need for speed?
Questions could include:
• What makes us most impatient?
• How long will you wait for a video to load?
• How long will you wait onhold when on the phone?
@ZazzleMedia | @JuliaOgden2
93. Survey = unique data = a PR dream
Has the UK got a need for speed?
Questions could include:
• What makes us most impatient?
• How long will you wait for a video to load?
• How long will you wait onhold when on the phone?
• How long will you wait in a queue?
@ZazzleMedia | @JuliaOgden2
94. Survey = unique data = a PR dream
Has the UK got a need for speed?
Questions could include:
• What makes us most impatient?
• How long will you wait for a video to load?
• How long will you wait onhold when on the phone?
• How long will you wait in a queue?
• Would you travel by Hyperloop if it existed?
@ZazzleMedia | @JuliaOgden2
96. Video content
Did you know?
Video now accounts for 69% of all consumer internet traffic.
@ZazzleMedia | @JuliaOgden2
97. Video content
Did you know?
Video now accounts for 69% of all consumer internet traffic.
YouTube receives more than one billion unique visitors every
month – that’s more than any other channel, apart from Facebook.
@ZazzleMedia | @JuliaOgden2
98. Video content
Did you know?
Video now accounts for 69% of all consumer internet traffic.
YouTube receives more than one billion unique visitors every
month – that’s more than any other channel, apart from Facebook.
One in three Britons view at least one online video a week.
@ZazzleMedia | @JuliaOgden2
99. Video content
Did you know?
Video now accounts for 69% of all consumer internet traffic.
YouTube receives more than one billion unique visitors every
month – that’s more than any other channel, apart from Facebook.
One in three Britons view at least one online video a week.
It is a powerful medium to promote a bigger piece of content through
social channels.
@ZazzleMedia | @JuliaOgden2
100. Hyperloop video
Set up ‘travel pods’ in stations for passengers to experience
what travelling by Hyperloop would be like. Interview them
afterwards about their views on travelling that fast.
@ZazzleMedia | @JuliaOgden2
102. Validation checklist
Once you have decided on the idea, it is important to ask yourself the
following questions to validate it.
@ZazzleMedia | @JuliaOgden2
103. Validation checklist
1.Do we have a hook?
Once you have decided on the idea, it is important to ask yourself the
following questions to validate it.
@ZazzleMedia | @JuliaOgden2
104. Validation checklist
1.Do we have a hook? Yes: train travel is always in the news
Once you have decided on the idea, it is important to ask yourself the
following questions to validate it.
@ZazzleMedia | @JuliaOgden2
105. Validation checklist
1.Do we have a hook?
2.Do we have unique data?
Yes: train travel is always in the news
Once you have decided on the idea, it is important to ask yourself the
following questions to validate it.
@ZazzleMedia | @JuliaOgden2
106. Validation checklist
1.Do we have a hook?
2.Do we have unique data?
Yes: train travel is always in the news
Yes: survey data
Once you have decided on the idea, it is important to ask yourself the
following questions to validate it.
@ZazzleMedia | @JuliaOgden2
107. Validation checklist
1.Do we have a hook?
2.Do we have unique data?
3.Does it provoke an emotional response?
Yes: train travel is always in the news
Yes: survey data
Once you have decided on the idea, it is important to ask yourself the
following questions to validate it.
@ZazzleMedia | @JuliaOgden2
108. Validation checklist
1.Do we have a hook?
2.Do we have unique data?
3.Does it provoke an emotional response?
Yes: train travel is always in the news
Yes: survey data
Yes: excitement & amazement
Once you have decided on the idea, it is important to ask yourself the
following questions to validate it.
@ZazzleMedia | @JuliaOgden2
109. Validation checklist
1.Do we have a hook?
2.Do we have unique data?
3.Does it provoke an emotional response?
4.Does it tell a story?
Yes: train travel is always in the news
Yes: survey data
Yes: excitement & amazement
Once you have decided on the idea, it is important to ask yourself the
following questions to validate it.
@ZazzleMedia | @JuliaOgden2
110. Validation checklist
1.Do we have a hook?
2.Do we have unique data?
3.Does it provoke an emotional response?
4.Does it tell a story?
Yes: train travel is always in the news
Yes: survey data
Yes: excitement & amazement
Yes: Technological current affairs
Once you have decided on the idea, it is important to ask yourself the
following questions to validate it.
@ZazzleMedia | @JuliaOgden2
113. The comms process
Here’s how the process would work for the Hyperloop campaign.
Identify the
relevant sites
and influencers
114. The comms process
Here’s how the process would work for the Hyperloop campaign.
Identify the
relevant sites
and influencers
Find out their
interests in what
they publish
115. The comms process
Here’s how the process would work for the Hyperloop campaign.
Contact them
direct, by phone,
email or social
Identify the
relevant sites
and influencers
Find out their
interests in what
they publish
116. The comms process
Here’s how the process would work for the Hyperloop campaign.
Contact them
direct, by phone,
email or social
Identify the
relevant sites
and influencers
Build up a
relationship and
ask for feedback
on our idea
Find out their
interests in what
they publish
117. The comms process
Here’s how the process would work for the Hyperloop campaign.
Contact them
direct, by phone,
email or social
Identify the
relevant sites
and influencers
Line them up to
take the content
once complete
Build up a
relationship and
ask for feedback
on our idea
Find out their
interests in what
they publish
119. Majestic SEO
A tool which analyses the back links of a website.
@ZazzleMedia | @JuliaOgden2
120. Majestic SEO
A tool which analyses the back links of a website.
Trust Flow
A score based on the quality of a site’s links, on a scale between 0-100 .
@ZazzleMedia | @JuliaOgden2
121. Majestic SEO
A tool which analyses the back links of a website.
Trust Flow
A score based on the quality of a site’s links, on a scale between 0-100 .
Citatiton flow
A score between 0-100 which helps to measure the link equity or
“power” the website or link carries.
@ZazzleMedia | @JuliaOgden2
122. Moz’s Domain Authority
Domain authority:
A score, on a 100-point scale,
developed by Moz that predicts
how well a website will rank on
search engines.
@ZazzleMedia | @JuliaOgden2
124. HITWISE
It’s also important to pay attention to social signals and overall site engagement,
this is where HITWISE comes in…
@ZazzleMedia | @JuliaOgden2
125. HITWISE
It’s also important to pay attention to social signals and overall site engagement,
this is where HITWISE comes in…
It measures user behaviour across all devices, providing data on trends in consumer
and search behaviour, visitor profiling as well as measuring a site’s influence.
@ZazzleMedia | @JuliaOgden2
126. HITWISE
It’s also important to pay attention to social signals and overall site engagement,
this is where HITWISE comes in…
It measures user behaviour across all devices, providing data on trends in consumer
and search behaviour, visitor profiling as well as measuring a site’s influence.
HITWISE essentially creates a score based on the number of people
visiting a site and the amount of time they spend on it.
@ZazzleMedia | @JuliaOgden2
130. Agree the following
Metrics for
placements/links
Average TF/CF 25+
Number of
placements/links
FOR EXAMPLE
+
131. Agree the following
Metrics for
placements/links
Average TF/CF 25+ 13
Number of
placements/links
FOR EXAMPLE FOR EXAMPLE
+
132. Agree the following
Metrics for
placements/links
Average TF/CF 25+ 13
Number of
placements/links
Hitwise
score
FOR EXAMPLE FOR EXAMPLE
+
133. Agree the following
Metrics for
placements/links
Average TF/CF 25+ 13 15 million
Number of
placements/links
Hitwise
score
FOR EXAMPLE FOR EXAMPLE FOR EXAMPLE
+
137. Distribution process
Utilise every option to ensure you leave no stone unturned.
Organic Social
Website
Email
ATL
Influencer Outreach
Bloggers / Vloggers
Media Relations
Bylined articles
Syndication
Journalists
OWNED
EARNED
138. Distribution process
Utilise every option to ensure you leave no stone unturned.
Organic Social
Website
Email
ATL
Retargeting networks
Paid social media
Content Networks
Display network
Biddable Media
Advertorials
Influencer Outreach
Bloggers / Vloggers
Media Relations
Bylined articles
Syndication
Journalists
OWNED
EARNED PAID
139. Owned: It is what it says on the tin
@ZazzleMedia | @JuliaOgden2
140. Owned: It is what it says on the tin
YOUR
WEBSITE
@ZazzleMedia | @JuliaOgden2
141. Owned: It is what it says on the tin
YOUR
WEBSITE
YOUR
BLOG
@ZazzleMedia | @JuliaOgden2
142. Owned: It is what it says on the tin
YOUR
WEBSITE
YOUR
BLOG
CUSTOMER
DATABASE
@ZazzleMedia | @JuliaOgden2
143. Owned: It is what it says on the tin
YOUR
WEBSITE
YOUR
BLOG
CUSTOMER
DATABASE
YOUR SOCIAL
CHANNELS
@ZazzleMedia | @JuliaOgden2
145. Earned: Others sharing your content
TRADITIONAL
PR
press releases to the
media & trade press
146. Earned: Others sharing your content
TRADITIONAL
PR
DIGITAL
PR
contacting online publications,
relevant high profile
bloggers & influencers
press releases to the
media & trade press
147. Earned: Others sharing your content
TRADITIONAL
PR
DIGITAL
PR
OTHER CONTACT
AGGREGATORS
contacting online publications,
relevant high profile
bloggers & influencers
Reddit, Stumbleupon,
Tribeer, as well as
directories and forums
press releases to the
media & trade press
154. Campaign planning
Keeping a track of all the tasks and distribution methods can be tricky, so we
recommend creating a detailed campaign plan which you can share with
everyone involved in the creation and distribution of a campaign.
Blogger and
influencer specialists
work with niche sites
Reach out to
aggregators, forums
and directories
Digital PR reaches
the biggest sites
The Campaign Plan
The social team work
on paid and earned
strategy
163. Coverage, links & shares
Organic traffic
Referral traffic
Social traffic
Engagement
Visibility/reach/impressions
Total backlinks
Google Analytics
Google Analytics
Google Analytics/social analytics
Google Analytics
Hitwise
Majestic/Ahrefs
At the end of the campaign, it is important to report on what was actually
achieved. Did you hit the objectives and metrics?
164. So, did it set the web on fire?
@ZazzleMedia | @JuliaOgden2
165. So, did it set the web on fire?
Yes.
@ZazzleMedia | @JuliaOgden2
166. So, did it set the web on fire?
Yes. Minds were blown.
@ZazzleMedia | @JuliaOgden2
167. In summary
1) What’s the objective?
2) Who’s your audience?
3) The idea
4) Supporting content
5) Internal validation
6) Check with the professionals
7) Define metrics
8) Utilise all distribution channels
9) Create a plan
10) Measure success
@ZazzleMedia | @JuliaOgden2