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UK SALES COMPENSATION SURVEY
2012/2013
SALES COMPENSATION SPEND
PLAN EFFECTIVENESS
RECOGNITION SCHEMES
PERFORMANCE MEASURES
CUSTOMER SERVICE
PAY-MIX
Aon Hewitt
Copyright The Surgery 2013 ©
To learn more please contact nishant.mahajan.2@aonhewitt.com
or visit our website http://bit.ly/WHBOUp
100
%
OF ALL PARTICIPATING
ORGANISATIONS WERE
FOUND TO OPERATE
ONE OR MORE STAFF
RECOGNITION SCHEMES
70%OF PARTICIPATING
ORGANISATIONS USE
PERFORMANCE THRESHOLDS
49%
OF PARTICIPATING
ORGANISATIONS USE
PAYOUT CAPS
ONLY
15%
CUSTOMER
SERVICE IS THE
LEAST POPULAR
AS ONLY
OF COMPANIES
USE IT AS A
PERFORMANCE
MEASURE
10%
CUSTOMER SERVICE
IS ALSO THE
LEAST WEIGHTED
PERFORMANCE
MEASURE FOR UP TO OF COMPANIES
£
FIXED:VARIABLE PAY-MIX
VARIES BY NATURE OF SALES
ROLE, TYPICALLY BETWEEN
60:40
&
70:30
54%
ONLY
OF PARTICIPATING
ORGANISATIONS RATE
THEIR SALES INCENTIVE
PLANS AS EFFECTIVE
OF PARTICIPATING
ORGANISATIONS DO NOT TRACK
THEIR SALES COMPENSATION
SPEND AS A PERCENTAGE OF
REVENUE OR OTHERWISE
93%
The survey covers data from 44 companies across 14 industry
sectors, operating 71 unique sales incentive plans

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Sales Compensation – Aon Hewitt infographic

  • 1. UK SALES COMPENSATION SURVEY 2012/2013 SALES COMPENSATION SPEND PLAN EFFECTIVENESS RECOGNITION SCHEMES PERFORMANCE MEASURES CUSTOMER SERVICE PAY-MIX Aon Hewitt Copyright The Surgery 2013 © To learn more please contact nishant.mahajan.2@aonhewitt.com or visit our website http://bit.ly/WHBOUp 100 % OF ALL PARTICIPATING ORGANISATIONS WERE FOUND TO OPERATE ONE OR MORE STAFF RECOGNITION SCHEMES 70%OF PARTICIPATING ORGANISATIONS USE PERFORMANCE THRESHOLDS 49% OF PARTICIPATING ORGANISATIONS USE PAYOUT CAPS ONLY 15% CUSTOMER SERVICE IS THE LEAST POPULAR AS ONLY OF COMPANIES USE IT AS A PERFORMANCE MEASURE 10% CUSTOMER SERVICE IS ALSO THE LEAST WEIGHTED PERFORMANCE MEASURE FOR UP TO OF COMPANIES £ FIXED:VARIABLE PAY-MIX VARIES BY NATURE OF SALES ROLE, TYPICALLY BETWEEN 60:40 & 70:30 54% ONLY OF PARTICIPATING ORGANISATIONS RATE THEIR SALES INCENTIVE PLANS AS EFFECTIVE OF PARTICIPATING ORGANISATIONS DO NOT TRACK THEIR SALES COMPENSATION SPEND AS A PERCENTAGE OF REVENUE OR OTHERWISE 93% The survey covers data from 44 companies across 14 industry sectors, operating 71 unique sales incentive plans