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People Analytics



Reporting Framework


    Beginning FY13
Data is tremendously complex
•   Dimensional Data
•   Transactional Data
•   Snapshot Data
•   Accumulating Snapshot Data
•   “Transactionally Dimensional” Data
•   Fact Tables, defined by their grain
•   Star Schema, Snowflake Schema
•   Data Translation
•   Tables, Views, Schemas, Systems, Servers
•   SQL, functions, formulas, etc.
Example: Your Bank Account $$$
• Dimensional: What is your balance, right now
  today?
• Transactional: What charges have occurred to get
  to your balance today?
• Snapshot (point in time): What was your balance
  last week?
• Accumulating Snapshot: What was your balance
  at the end of each week, for the last 4 weeks?
• Transactionally Dimensional: How many charges
  in the last year were related to groceries?
Four Basic Types of Data:

Dimensional        Transactional


            Employee


                       Other
Point in time
                 (Misc. & Complex)
Four Basic Sources of Data:

 PeopleSoft           Financial


           Employee


Resume & KSAs          Other
Organization of Data:

                                                                               Employee ID
                                PeopleSoft                                                                                                                                              Other
                   Personal                                                                                    SAIC                                                           Finance   KSAs   Security   Network




                                      Contact:                    Org:                          Location:
                                                                                                                                 Job:                      Other:
      Demographics:
                                Personal & Emergency   Group, BU, Operation, DM, Su   Country, State, Metro, County,
                                                                                                                       Job Code, Job Family, Job      Special Programs
Age, Gender, Race, Generatio                                   pervisor, etc.                 Zip Code, etc.
                                                                                                                         Function, Grade, job      (MBA, L&G, etc.), HIPO
  n, Marital Status, Military
                                                                                                                            title, Grade f(x),     status, TMR status, etc.
         Status, etc.
                                                                                                                                    etc.
People Analytics



Reporting Framework


    Beginning FY13
What do you want to do?

                         I want to get…

                  Aggregated data                       Employee data
                  (Pivots, Charts, Graphs, etc.)       (Specific Names, numbers, etc.)




   Present:         Snapshot in         Moving to
                                                            Go to
                       time:            Present:
                                                         PeopleSoft     Submit ticket to
As of right now
                                                         Query and          People
 today, or the     As of a specific   From a certain
                                                        retrieve data   Analytics team
 most current           date          date up to now
                                                       based on row-      for custom
   available         (FY11 P10,
                                                             level          report
                   FY12 P4, etc.)
                                                        permissions
People Analytics



 Folder Permission &
Reporting Framework

    Beginning FY13
Three Hyperion Environments
                                •Typically only available to technical staff & the like (DBAs, Developers, etc.)



     DEV
                                •Used almost solely to test & develop, but also to develop solutions needed in the
                                 production environment
                                •It is uniquely separate from QA because if a developer breaks something in DEV, it won’t
                                 affect others testing things for functionality
                                •Data in DEV is typically old and not refreshed often – it should look like real data, but not
https://hyperion-dev.saic.com    be as up to date



                                •Typically only available to technical staff & the like (DBAs, Developers, etc.), but also to a



       QA
                                 larger group of testers
                                •It is mostly used to test the product that was developed in DEV. It’s separate from DEV
                                 because it’s meant to be a more stable environment.
                                •Data in QA is typically newer than DEV, but still not active and refreshed as often as
                                 prod.
https://hyperion-qa.saic.com


                                •All targeted users have access to production (you’ll see our list of targeted users in a few


    Prod
  https://hyperion.saic.com
                                 slides)
                                •This environment is the most stable and should only contain fully tested and
                                 documented reports
                                •Data is refreshed regularly, based on the system cycle (PeopleSoft updates nightly).
Hyperion Report Framework
• NO reports will EVER present row-level data
  except with the written consent of Dorothy
  Curran.
   – Exceptions could be E-Performance status
     updates, year-end assistance in data-consolidation.
• All reports will be “staged” with data, but will
  NOT be live connections to PS (one report shows
  the same results for all users).
• Row level permissions from PS will NOT be
  captured
• Enterprise level summaries will be available to all
  with folder access (see folder content next slide)
• Users only see folders that they have access to
Hyperion Folder Rules &
         Operational Methodology
• Similar to SharePoint permission structure
  – Folders themselves can be permissionedk, with all
    files in folder inheriting folder permissions
     • Or, files within a folder can have specific permissions
     • Or, a mix of both
• Folders are managed by Active Directory (AD)
  permission groups; employees or AD groups and
  can be assigned to folders or specific files
• Folder structure/layout is user-defined (see next
  slide for proposed structure)
Proposed Structure (Names not yet final)
                      Folder Name     Targeted User                    Types of Data
                      Common HR       Any/All HR, Line Managers,       Counts of Empls, Hires, Terms,
                      Reports         Proposal Managers, Business      Transfers, Counts by Org (Grp-BU-Op),
                      (Functionals,   Managers, Admins (as proxy),     Location, Job Fam/Funct/Cd, Turnover
                      Line, Other)    Program Managers, Other Misc     rates for each of the above elements
                                      and current unknown
                      Elevated HR     Group HR Analysts, HRBPs, HR     Empl Counts by Gender, Diversity,
Has Access to this    Reports         Managers, HR Only, Etc.          Years of Service, Age, Generation
                      (HR Only)
                      Hr Leadership   Select Senior HR Leaders,        Specific and Sensitive data that only
 Has Access to this   (Brian, Sean,                                    these select users view – BoD slides,
                      GHRDs, etc.)                                     Turnover by specifics not typically
                                                                       reported
 Has Access to this   PACE Team       PACE team only                   Misc. reports that the PACE team must
                                                                       run and deliver to misc end users
                                                                       (external SAIC surveys, Gallup, etc.)
                      Proposal        Corp Proposal Center, Proposal   Enterprise level (only) statistics on
                      Support         Teams, etc.                      general things: Education, Job
                                                                       Func/Fam/Cd, Locations, Historical
                                                                       Counts of the above as well as
                                                                       Turnover Rates, etc.
Legend: Common HR Data, Elevated HR Data, Sensitive HR Data, Secure Data


      Metrics and values on the radar
 •   Employee                                           •   Grade
 •   Employee Status                                    •   Grade Function
 •   Employee Roster                                    •   Grade Title
 •   Hires                                              •   Key Talent Grade
 •   Terminations                                       •   Key Talent Grade Indicator
 •   Transfers                                          •   Key Talent College Technical Hires
 •   Voluntary and Involuntary Terminations             •   Aggregate EEO1 Job Classes
 •   Average Headcount                                  •   Key Talent
 •   Turnover Rate                                      •   HIPO Employees
 •   Years of Service (at SAIC)                         •   Government Position Resignations (OGP Terms)
 •   Advanced Degrees                                   •   OCONUS Employees
 •   Years of Industry Experience (not to be confused   •   Where Employees are located
     with “Years of Service”)                           •   Redeployment Rate
 •   Employee Age                                       •   SAIC Operations
 •   Employee Age Group (in decades)                    •   Veterans
 •   Employee Generation                                •   Disabled Employees
 •   Diversity Type                                     •   Disabled Veterans
 •   Job Code                                           •   Covered Veterans
 •   Job Family                                         •   Wounded Warrior (also called “Wounded Veterans”
 •   Job Function                                           or “Wounded Vets” for short)
 •   Key Talent Job Functions                           •   Recruitmax Open Requisitions
 •   Key Talent Job Indicator (Y/N)                     •   Recruitmax Filled Requisitions
 •   E-Performance Ratings                              •   Special Programs
Top 25 Queries run out of PS Query
Category           Folder bucket      add'l folder bucket   3rd add'l folder bucket
HR            1 Diversity (CoE)                                HR COE             HR COE             Common data           HR Only
HR            2 HR Corp Leadership (Sean, Brian…)              HR Sr leaders      HR Sr leaders      Common data



Corporate
Leadership    3 Corp BD - external facing/marketing material   Proposal Support   Proposal Support   Common data



Corporate
Leadership    4 Corp BD - Jim Cuff                             data by a metric   Common data
Business      5 Proposal support                               Proposal Support   Proposal Support   Common data
HR            6 Staffing CoE                                   HR COE             HR COE             Common data           HR Only
HR            7 Talent Management CoE                          HR COE             HR COE             Common data           HR Only
HR            8 Workplace Relations CoE                        HR COE             HR COE             Common data           HR Only
HR            9 Learning & Development CoE                     HR COE             HR COE             Common data           HR Only
HR           10 Total Rewards CoE (comp & benefits)            HR COE             HR COE             Common data           HR Only
HR           11 HRDs (Group & BU)                              HR Ds              HR Only            Common data
HR           12 HRMs & HRBPs                                   HR Users           HR Only            Common data
Business     13 Executive leadership                           Exec leaders       Common data
Business     14 BU & line management                           Line leaders       Common data
Business     15 Line Analysts (Jason Davis…etc)                line users         Common data



Corporate
Leadership   16 Finance

Secondary    17 Compliance Reporting

Secondary    18 Surveys

Secondary    19 Business Insight Council
Out of Scope (1 of 2)
Folder Topic   Targeted User                Types of Data                              Other/Misc.
COEs (All in   Specific sensitive data      Redeployment rates for Staffing,
one, or each   pertaining to each of the    Diversity segmentations for Diversity,
having their   COEs – should it be          HIPO data for Talent Management,
own?)          segregated or combined       EEO1 status for Workforce Relations,
               (One SAIC)?                  etc.

Int’l HR       Various functional users     Where employees are located, comp
               that have a business need    Pay
               for this data.
Executives

Special        Various people involved in   Mass-People Data, Perf Review Scores,
Projects       Re-Orgs, Performance         status, etc.
               Review Mgmt, etc.
Corporate      Corp Tax Dept                Emp home addresses, SSNs, etc.
Tax
Staffing       Staffing Managers, users,    Taleo data, lifecycle analysis (contract
               etc.                         wins, open Reqs, applications, filled
                                            reqs, hires, redeployment, restart)
Out of Scope (2 of 2)
Folder Topic   Targeted User   Types of Data    Other/Misc.
HR SSC         ???             ???
More Out of Scope
• How do we manage data that doesn’t conform
  to this framework?
  – i.e. – Corporate Tax needs global access to very
    sensitive data for both current and historical
    employee data.
  – Internal Audit needs transfer and other various
    employee-level records
People Analytics
Backup Graphics for
            Prospective Icon #1
6
4
2
0
    1   2     3   4   5   6   7   8   9
People Analytics
Sources & Further Reading
•   http://en.wikipedia.org/wiki/Dimension_(data_warehouse)
•   http://en.wikipedia.org/wiki/Fact_table
•   http://en.wikipedia.org/wiki/Star_schema
•   http://en.wikipedia.org/wiki/Snowflake_schema

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Analytics framework

  • 2. Data is tremendously complex • Dimensional Data • Transactional Data • Snapshot Data • Accumulating Snapshot Data • “Transactionally Dimensional” Data • Fact Tables, defined by their grain • Star Schema, Snowflake Schema • Data Translation • Tables, Views, Schemas, Systems, Servers • SQL, functions, formulas, etc.
  • 3. Example: Your Bank Account $$$ • Dimensional: What is your balance, right now today? • Transactional: What charges have occurred to get to your balance today? • Snapshot (point in time): What was your balance last week? • Accumulating Snapshot: What was your balance at the end of each week, for the last 4 weeks? • Transactionally Dimensional: How many charges in the last year were related to groceries?
  • 4. Four Basic Types of Data: Dimensional Transactional Employee Other Point in time (Misc. & Complex)
  • 5. Four Basic Sources of Data: PeopleSoft Financial Employee Resume & KSAs Other
  • 6. Organization of Data: Employee ID PeopleSoft Other Personal SAIC Finance KSAs Security Network Contact: Org: Location: Job: Other: Demographics: Personal & Emergency Group, BU, Operation, DM, Su Country, State, Metro, County, Job Code, Job Family, Job Special Programs Age, Gender, Race, Generatio pervisor, etc. Zip Code, etc. Function, Grade, job (MBA, L&G, etc.), HIPO n, Marital Status, Military title, Grade f(x), status, TMR status, etc. Status, etc. etc.
  • 8. What do you want to do? I want to get… Aggregated data Employee data (Pivots, Charts, Graphs, etc.) (Specific Names, numbers, etc.) Present: Snapshot in Moving to Go to time: Present: PeopleSoft Submit ticket to As of right now Query and People today, or the As of a specific From a certain retrieve data Analytics team most current date date up to now based on row- for custom available (FY11 P10, level report FY12 P4, etc.) permissions
  • 9. People Analytics Folder Permission & Reporting Framework Beginning FY13
  • 10. Three Hyperion Environments •Typically only available to technical staff & the like (DBAs, Developers, etc.) DEV •Used almost solely to test & develop, but also to develop solutions needed in the production environment •It is uniquely separate from QA because if a developer breaks something in DEV, it won’t affect others testing things for functionality •Data in DEV is typically old and not refreshed often – it should look like real data, but not https://hyperion-dev.saic.com be as up to date •Typically only available to technical staff & the like (DBAs, Developers, etc.), but also to a QA larger group of testers •It is mostly used to test the product that was developed in DEV. It’s separate from DEV because it’s meant to be a more stable environment. •Data in QA is typically newer than DEV, but still not active and refreshed as often as prod. https://hyperion-qa.saic.com •All targeted users have access to production (you’ll see our list of targeted users in a few Prod https://hyperion.saic.com slides) •This environment is the most stable and should only contain fully tested and documented reports •Data is refreshed regularly, based on the system cycle (PeopleSoft updates nightly).
  • 11. Hyperion Report Framework • NO reports will EVER present row-level data except with the written consent of Dorothy Curran. – Exceptions could be E-Performance status updates, year-end assistance in data-consolidation. • All reports will be “staged” with data, but will NOT be live connections to PS (one report shows the same results for all users). • Row level permissions from PS will NOT be captured • Enterprise level summaries will be available to all with folder access (see folder content next slide) • Users only see folders that they have access to
  • 12. Hyperion Folder Rules & Operational Methodology • Similar to SharePoint permission structure – Folders themselves can be permissionedk, with all files in folder inheriting folder permissions • Or, files within a folder can have specific permissions • Or, a mix of both • Folders are managed by Active Directory (AD) permission groups; employees or AD groups and can be assigned to folders or specific files • Folder structure/layout is user-defined (see next slide for proposed structure)
  • 13. Proposed Structure (Names not yet final) Folder Name Targeted User Types of Data Common HR Any/All HR, Line Managers, Counts of Empls, Hires, Terms, Reports Proposal Managers, Business Transfers, Counts by Org (Grp-BU-Op), (Functionals, Managers, Admins (as proxy), Location, Job Fam/Funct/Cd, Turnover Line, Other) Program Managers, Other Misc rates for each of the above elements and current unknown Elevated HR Group HR Analysts, HRBPs, HR Empl Counts by Gender, Diversity, Has Access to this Reports Managers, HR Only, Etc. Years of Service, Age, Generation (HR Only) Hr Leadership Select Senior HR Leaders, Specific and Sensitive data that only Has Access to this (Brian, Sean, these select users view – BoD slides, GHRDs, etc.) Turnover by specifics not typically reported Has Access to this PACE Team PACE team only Misc. reports that the PACE team must run and deliver to misc end users (external SAIC surveys, Gallup, etc.) Proposal Corp Proposal Center, Proposal Enterprise level (only) statistics on Support Teams, etc. general things: Education, Job Func/Fam/Cd, Locations, Historical Counts of the above as well as Turnover Rates, etc.
  • 14. Legend: Common HR Data, Elevated HR Data, Sensitive HR Data, Secure Data Metrics and values on the radar • Employee • Grade • Employee Status • Grade Function • Employee Roster • Grade Title • Hires • Key Talent Grade • Terminations • Key Talent Grade Indicator • Transfers • Key Talent College Technical Hires • Voluntary and Involuntary Terminations • Aggregate EEO1 Job Classes • Average Headcount • Key Talent • Turnover Rate • HIPO Employees • Years of Service (at SAIC) • Government Position Resignations (OGP Terms) • Advanced Degrees • OCONUS Employees • Years of Industry Experience (not to be confused • Where Employees are located with “Years of Service”) • Redeployment Rate • Employee Age • SAIC Operations • Employee Age Group (in decades) • Veterans • Employee Generation • Disabled Employees • Diversity Type • Disabled Veterans • Job Code • Covered Veterans • Job Family • Wounded Warrior (also called “Wounded Veterans” • Job Function or “Wounded Vets” for short) • Key Talent Job Functions • Recruitmax Open Requisitions • Key Talent Job Indicator (Y/N) • Recruitmax Filled Requisitions • E-Performance Ratings • Special Programs
  • 15. Top 25 Queries run out of PS Query
  • 16. Category Folder bucket add'l folder bucket 3rd add'l folder bucket HR 1 Diversity (CoE) HR COE HR COE Common data HR Only HR 2 HR Corp Leadership (Sean, Brian…) HR Sr leaders HR Sr leaders Common data Corporate Leadership 3 Corp BD - external facing/marketing material Proposal Support Proposal Support Common data Corporate Leadership 4 Corp BD - Jim Cuff data by a metric Common data Business 5 Proposal support Proposal Support Proposal Support Common data HR 6 Staffing CoE HR COE HR COE Common data HR Only HR 7 Talent Management CoE HR COE HR COE Common data HR Only HR 8 Workplace Relations CoE HR COE HR COE Common data HR Only HR 9 Learning & Development CoE HR COE HR COE Common data HR Only HR 10 Total Rewards CoE (comp & benefits) HR COE HR COE Common data HR Only HR 11 HRDs (Group & BU) HR Ds HR Only Common data HR 12 HRMs & HRBPs HR Users HR Only Common data Business 13 Executive leadership Exec leaders Common data Business 14 BU & line management Line leaders Common data Business 15 Line Analysts (Jason Davis…etc) line users Common data Corporate Leadership 16 Finance Secondary 17 Compliance Reporting Secondary 18 Surveys Secondary 19 Business Insight Council
  • 17. Out of Scope (1 of 2) Folder Topic Targeted User Types of Data Other/Misc. COEs (All in Specific sensitive data Redeployment rates for Staffing, one, or each pertaining to each of the Diversity segmentations for Diversity, having their COEs – should it be HIPO data for Talent Management, own?) segregated or combined EEO1 status for Workforce Relations, (One SAIC)? etc. Int’l HR Various functional users Where employees are located, comp that have a business need Pay for this data. Executives Special Various people involved in Mass-People Data, Perf Review Scores, Projects Re-Orgs, Performance status, etc. Review Mgmt, etc. Corporate Corp Tax Dept Emp home addresses, SSNs, etc. Tax Staffing Staffing Managers, users, Taleo data, lifecycle analysis (contract etc. wins, open Reqs, applications, filled reqs, hires, redeployment, restart)
  • 18. Out of Scope (2 of 2) Folder Topic Targeted User Types of Data Other/Misc. HR SSC ??? ???
  • 19. More Out of Scope • How do we manage data that doesn’t conform to this framework? – i.e. – Corporate Tax needs global access to very sensitive data for both current and historical employee data. – Internal Audit needs transfer and other various employee-level records
  • 21.
  • 22. Backup Graphics for Prospective Icon #1 6 4 2 0 1 2 3 4 5 6 7 8 9
  • 24. Sources & Further Reading • http://en.wikipedia.org/wiki/Dimension_(data_warehouse) • http://en.wikipedia.org/wiki/Fact_table • http://en.wikipedia.org/wiki/Star_schema • http://en.wikipedia.org/wiki/Snowflake_schema