Build an employee engagement program that drives results. Fancy employee perks. Employee wellness programs. Rewards and recognition — you name it, there's no shortage of initiatives to improve the employee experience. But many of these efforts are falling flat. There has been a shift in employee engagement, and companies with an outdated Employee Experience are missing the mark. It's time to look at engagement from the bottom-up and build a culture that drives results. Watch this webinar to learn: - The main issues companies have with engagement - A roadmap for improving key parts of the employee experience - Tips, tactics, and best practices for building a better company culture - Specific advice for incorporating managers and millennials To request a demo, visit www.youearnedit.com/demo

1. #EmployeeExperiencet
|1
The Employee Experience:
Engagement & Culture
from the Bottom Up

2. Presenters
Autumn Manning
CEO and Co-founder
YouEarnedIt
Karen Rieck
VP of Human Resources
Farm Bureau Financial Services

3. Snapshot of engagement today
Major issues with engagement
Trends for creating a better culture
Overview
& Agenda

4. |4
Low unemployment
means competition is
tough!
Over 50% of employees claim to be looking for
something better.

5. | | #EmployeeExperiencet5
|5
We’re in a
generational shift.
Job-hopping, skill-seeking millennials are
now the majority of the workforce.

6. |6
The Glassdoor
effect is real.
If you’re not focused on the Employee
Experience, job candidates will know.

7. |7
21%less profitable
10%lower customer
satisfaction ratings
17%less productive
59%more turnover
Companies
with an
outdated
Employee
Experience
are suffering.

8. |8
Issue #1:
We are defining engagement wrong.

9. |9
Engagement! So, what is it?
MEANING
Employee rewards and incentives
tailored to you.
IMPACT
Engagement insights for
employees and leadership.
APPRECIATION
Real-time recognition tied
to core values.
CONNECTION
Social recognition feed
accessible anywhere.

10. 10
|10
ü Communication mechanisms traveling BOTH ways:
• Employees <-> employees
• Managers <-> their teams
• COMPANY <-> employees
ü Online and offline communication vehicles (e.g.
Slack, YouEarnedIt, all hands, one-one-ones)
ü Common areas for lunch, company happy hours,
etc.
ü Weekly All-Hands meetings, Quarterly MUBs
Employee
Communication
Roadmap

11. |11
Issue #2:
We delegate engagement to a
department as a task.

12. |12
Why isn’t
the company
buying in?
Employees are overloaded.
HR is under-supported.
Employee Recognition Programs
Despite companies’ efforts, a recent survey of American
workers revealed 82% don’t feel recognized.
Employee Reward Programs
Cash isn’t king. 87% of organizations surveyed say
alternative rewards are key for employee retention.
Employee Wellness
85% of large companies have wellness programs,
but only 24% of employees are participating in them.
Learning and Development
L&D is often an afterthought, but studies show millennials
covet it more than any benefit—even cash bonuses.

13. #EmployeeExperiencet
|13
Key Tips:
ü Strategic. Embodied from the Top as a
Strategic Advantage and Business
Imperative
ü Integrated across the business, and
easy-to-engage for the employee
ü Connected to what matters for your
employees.
ü Memorable & Communicated in the
Day-to-Day

14. |14
Issue #3:
Culture is growing despite
executive leadership & without a
common framework.

15. |15
Values serve a
common
language, or
behavioral
guide for
employees

16. |16
3 Trends you should care about
ü Culture as a key business initiative
ü Ditching the annual performance review
ü Predominance of the millennial mindset

17. |17
In an era of heightened corporate transparency, greater workforce
mobility, and severe skills shortages, culture, engagement, and
retention have emerged as top issues for business leaders.
These issues are not simply an HR problem.
“ “
- Global Human Capital Trends 2016, Deloitte US

18. |18
|18
Company
Culture
at its
Core
Core Values
Communication
Collaboration
Creativity

19. |19
Steps to a
better culture
• Don’t throw perks and parties out there without the
basics and expect an ROI on these things.
• Communicate where you’re going, why, and how
employees can help you get there. This pays more
than incentives.
• Deliver a meaningful & rewarding experience vs.
expecting basic employee rewards to pay off.
• Look at the ways you are delivering transparent,
ALWAYS ON communications.
• Hire for culture: core values can be a big help here.
Things to consider today…

20. No More Reviews!
Microsoft and Dell are ditching
employee performance reviews

21. |21
The Importance
of Managers
Instead of pulsing
your people to
death….
Step 1: Set expectations for open, continuous
communication with managers AND employees
Step 2: Train your managers on how to have these
conversations and what to say
Step 3: Hold managers accountable in some way

22. Rise of the Millennial Mindset

23. |23
It’s Not Just
Millennials
Best Practices to Start Today
• How often are you communicating
company metrics & goals?
• Can your managers deliver the vision to
their teams like you could?
• Give employees a voice: online,
in-person, with each other, to the world!
• Speak the employee language, not the
c-suite language (connection, meaning,
impact, appreciation)

24. |24
|24
Good News!
More Resources for you…
Tons of takeaway tools to help
engage your team on our blog.
YouEarnedIt.com/blog
Send us an email with more
questions & we’ll help!
contactus@youearnedit.com