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Why product safety is important?
P&G
                       Safety of our products is a prerequisite
                       for responsible business (P&G website)

ECONOMIC PERSPECTIVE
                       Increase likelihood that products
                       will be chosen by consumers.
                       http://www.jstor.org/stable/25074153


CPSC (CONSUMER
PRODUCT SAFETY         Protecting consumers and families
COMMISSION)
                       from products that pose a
                       fire, electrical, chemical, or
                       mechanical hazard.                     http://www.cpsc.gov/about/about.html
What is a “hazardous product”?
The CPSC (consumer product safety commission) defines three
degrees of product hazard:

1.unreasonable risk;

2.substantial product hazard;

3.Immediate: a hazardous consumer product.

                                               Retrieved from
                                     http://www.jstor.org/stable/1251067
P&G in product safety
1.Safety heritage:
“if you cannot make pure goods and full weight, go to something else
that is honest, even if it is breaking stone” (co-founder, James Gamble).

2.Fulfilling our Commitments:

700 in-house experts globally.

Promoting, researching and enhancing
product safety.

3.Using a Science-based Approach to Evaluate Safety

                                                 http://www.pg.com/en_US/sustainability/index.shtml
P&G policy on product safety
1.Safe products and packages
2.Safe operations
3.Meet/exceed all applicable legislative/regulatory requirements
4.Provide interested parties with relevant/appropriate factual information



P&G product safety assurance key elements
1.Company-wide/global product safety policies applied consistently.
2.Pre-Market, science-based assessment of product safety.
3.Rigorous control of production
4.Post market surveillance and rapid response.




                                                 http://www.pg.com/en_US/sustainability/index.shtml
http://www.pg.com/en_US/sustainability/index.shtml
http://www.pg.com/en_US/sustainability/index.shtml
Pantene
  Committed to Renewable Materials
Pantene is piloting the use of plant-based plastic in its packaging.
Innovative material made from sugarcane — a first for the mass
hair care industry — debuted in the Pantene Pro-V Nature Fusion
collection last April in Western Europe, and is expanding to North
America in Fall 2011.
The sugarcane is
converted into
ethanol and
eventually into
plastic utilizing a
by-product from
the rest of the
plant to provide
some of the
energy needed
to fuel this
process.




                      http://www.pg.com/en_US/sustainability/index.shtml
Gillette
  Committed to Packaging Reduction
                                     New packaging launched in
                                     W.Europe:

                                     57% reduction in plastic compared to originally
                                     launched Fusion.

                                     20% reduction in gross weight compared to
                                     original Fusion launch package.

                                     To minimize plastic, use of fibre material made
                                     from bamboo, sugarcane, and bulrush.




                                                      http://www.pg.com/en_US/sustainability/index.shtml
How to promote product safety?
The U.S. Consumer Product
Safety Commission has
launched an investigation into
Pampers diapers with
Dry Max after some parents
complained that the new
Procter & Gamble Co diapers appear
to be the cause
 of rashes and chemical burns on their
children. http://www.reuters.com/article/2010/05/05/us-procter-
pampers-idUSTRE6444RW20100505
                                                                  Recommendation given
                                                                  by CPSC:
                                                                  Act promptly;
                                                                  Improve quality control;
                                                                  Establish voluntary standard;
                                                                  Consumer education program;
                                                                  Experts involvement.
                                                                    Retrieved from A Review and Critical Evaluation of the Consumer
                                                                    Product Safety Commission: Marketing Management Implications
Employees & Stakeholders
Employees & Stakeholders are critical enablers of
our sustainability programs.

P&G Show Respect for All Individuals:

• All individuals can/want to contribute to their fullest
potential.
• Value differences.
• Inspire/enable people to
achieve high expectations, standards
and challenging goals.
• Honesty in performance with people.



                                                                                              Retrieved from
                                                  http://www.pg.com/en_US/sustainability/product_safety.shtml
Our Enablers
1.equip ALL P&G employees to be sustainable in everyday
thinking/work practices.

2.transparency with stakeholders. Allows P&G continued freedom to
innovate in a responsible way.




 Delivering the environmental and social programs

                                       http://www.pg.com/en_US/sustainability/index.shtml
Employee contirbutions to sustainability
•    responsibility for energy, water, waste reductions
    Lighting that will save 245,000 KWh (or enough power for 16 average homes for a year) upgrades at the P&G
      Mexico

•    Managed Print Services :
    Today we can print anywhere in the P&G print world, scan to email, print two-sided, eliminate the cover
     pages, and use smart color. In just one year, P&G has printed 11 million fewer pages, and that number is
     expected to grow considerably.

•    Earth day
     The practice of “Turn over your trash can.” employees were challenged to not use their individual trash can
      for a week to consider how they personally could reduce the waste they produce and recycle more. At
      many sites all over the world, teams implemented centralized waste stations, where employees gave up
      their trash can and disposed of waste, recycling, paper and compost at a centralized station on the floor.

Landscape watering system redesign collects rainwater or irrigation in Buenos Aires saving an estimated 340,000 liters of water a
     year.
Employees: Human Rights at P&G


  Respect for human rights implemented through policies,
  practices and due diligence systems (e.g., employee rights;
  employee benefits; health, safety, and environment; water;
  health services)

  P& G INVOLVEMENT
   UN report on Business and Human Rights by Harvard Professor John Ruggie, Secretary-
  General’s Special Representative for Business and Human Rights
   Update to the Organisation for Economic Co-Operation and Development (OECD)
  guidelines for multinational enterprises

  Going forward. “….use of UN based Guiding Principles for Business and Human Rights” to identify
  and address any gaps in our human rights policies and programs.
Employees: Diversity & Inclusion


               Diversity Metrics:
               P&G continues to focus on diversity as a
               global strategy and expects its work force to
               become increasingly diverse, enabling P&G to
               serve more of the world’s consumers.




                    Retrieved from http://www.pg.com/en_US/sustainability/index.shtml
Employees: Diversity & Inclusion
FORTUNE
• World’s Most Admired Companies
(#5 overall; #1 in our industry)
• Global Most Admired Company
(2011—# 5 / #1 in Industry)
• Top Companies for Leaders (2010—#2)
• Most Powerful Women—Melanie Healey                   P&G Recognition
(#13), Gina Drosos (#39), Deb Henretta
(#20 – International)
Diversity Inc.
• Top Company for Cultural Competence (2010)           In 2011, P&G’s solid progress
• Top Companies for Diversity (2011 #25)                in diversity and inclusion was
• Top Global Diversity Companies (2011 #8)             recognized in many global
• Top 10 Companies for People with Disabilities
(2011 #6)
                                                       and U.S. surveys:
• Top 10 Companies for Latinos (2011 #5)
• Top 10 Companies for Asian Americans
(2011 #9)
• Top 10 Companies for Recruitment &
Retention (2011 #9)
• Top 10 Companies for Executive Women
(2011 #5)




                                                  http://money.cnn.com/magazines/fortune/most-admired/2012/snapshots/334.html
Communities:
build constructive relationships with local authorities, industry
associations, residential and business neighbours, action groups, thought
leaders, and news media.

Authorities:
communicates with local, regional, and global authorities directly, both as an
individual company and through industry associations.

Non-government organizations:
enters into dialogue with nongovernmental organizations (NGOs) to
understand their concerns and cares.

Consumers:
meeting the needs of our consumers by providing products and services that
can help improve their lives.
Sustainability Guidelines for Supplier Relations


• Expecting our suppliers to comply with all applicable laws
  of their country.
• Any personal payment or bribe to individuals employed by
  P&G’s customers or suppliers is strictly prohibited.
• Placing substantial value upon incumbent and potential
  suppliers who consistently respect basic human rights.
• Respecting employees’ right to freedom of
  association, where allowed by law.



                                   http://www.pg.com/en_US/sustainability/index.shtml
On supplier level:




                     http://www.pgsupplier.com/en/current-suppliers/environmental-sustainability-scorecard.shtml
SC Environmental Sustainability Scorecard                             (FILL IN ALL APPLICABLE SHADED CELLS; NON-SHADED ARE OPTIONAL)

        Submit Date (Month DD, YYYY):                                 Scope Code & Annual Data:
Company Name/Unit (below):                                            Enter Scope Code (based on your capability to measure):
                                                                       P = P&G Product-specific materials and services (DESIRED)
                                                                       S = Site(s) (combined total) that create for P&G
                                                                       C = Corporate level
                                                                       NA = Measure does not apply to my industry/service (explain)
                                                                       2011 (Current Year)      2010 (Past Year)             yyyy




                                    I Status
                                                Unit of Measure
       Core Measure                            (from dropdown menu)
                                                                            Jan - Dec              Jan - Dec               Jan - Dec
                                                                      Scope        Data      Scope        Data       Scope        Data

     (Electric) Energy Usage

       (Fuel) Energy Usage

 (Input / Withdrawal) Water Usage

 (Output / Discharge) Water Usage

    Hazardous Waste Disposal

 Non-Hazardous Waste Disposal
    Kyoto Greenhouse Gas
   Emissions Direct (Scope 1)
    Kyoto Greenhouse Gas
   Emissions Indirect (Scope 2)
                                                                        C                       C                      C
                                    N
      Annual Volume/Output                                              P                       P                      P
                                    A
                                                                        S                       S                      S

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Sustainability

  • 1. Why product safety is important? P&G Safety of our products is a prerequisite for responsible business (P&G website) ECONOMIC PERSPECTIVE Increase likelihood that products will be chosen by consumers. http://www.jstor.org/stable/25074153 CPSC (CONSUMER PRODUCT SAFETY Protecting consumers and families COMMISSION) from products that pose a fire, electrical, chemical, or mechanical hazard. http://www.cpsc.gov/about/about.html
  • 2. What is a “hazardous product”? The CPSC (consumer product safety commission) defines three degrees of product hazard: 1.unreasonable risk; 2.substantial product hazard; 3.Immediate: a hazardous consumer product. Retrieved from http://www.jstor.org/stable/1251067
  • 3. P&G in product safety 1.Safety heritage: “if you cannot make pure goods and full weight, go to something else that is honest, even if it is breaking stone” (co-founder, James Gamble). 2.Fulfilling our Commitments: 700 in-house experts globally. Promoting, researching and enhancing product safety. 3.Using a Science-based Approach to Evaluate Safety http://www.pg.com/en_US/sustainability/index.shtml
  • 4. P&G policy on product safety 1.Safe products and packages 2.Safe operations 3.Meet/exceed all applicable legislative/regulatory requirements 4.Provide interested parties with relevant/appropriate factual information P&G product safety assurance key elements 1.Company-wide/global product safety policies applied consistently. 2.Pre-Market, science-based assessment of product safety. 3.Rigorous control of production 4.Post market surveillance and rapid response. http://www.pg.com/en_US/sustainability/index.shtml
  • 7. Pantene Committed to Renewable Materials Pantene is piloting the use of plant-based plastic in its packaging. Innovative material made from sugarcane — a first for the mass hair care industry — debuted in the Pantene Pro-V Nature Fusion collection last April in Western Europe, and is expanding to North America in Fall 2011.
  • 8. The sugarcane is converted into ethanol and eventually into plastic utilizing a by-product from the rest of the plant to provide some of the energy needed to fuel this process. http://www.pg.com/en_US/sustainability/index.shtml
  • 9. Gillette Committed to Packaging Reduction New packaging launched in W.Europe: 57% reduction in plastic compared to originally launched Fusion. 20% reduction in gross weight compared to original Fusion launch package. To minimize plastic, use of fibre material made from bamboo, sugarcane, and bulrush. http://www.pg.com/en_US/sustainability/index.shtml
  • 10. How to promote product safety? The U.S. Consumer Product Safety Commission has launched an investigation into Pampers diapers with Dry Max after some parents complained that the new Procter & Gamble Co diapers appear to be the cause of rashes and chemical burns on their children. http://www.reuters.com/article/2010/05/05/us-procter- pampers-idUSTRE6444RW20100505 Recommendation given by CPSC: Act promptly; Improve quality control; Establish voluntary standard; Consumer education program; Experts involvement. Retrieved from A Review and Critical Evaluation of the Consumer Product Safety Commission: Marketing Management Implications
  • 11. Employees & Stakeholders Employees & Stakeholders are critical enablers of our sustainability programs. P&G Show Respect for All Individuals: • All individuals can/want to contribute to their fullest potential. • Value differences. • Inspire/enable people to achieve high expectations, standards and challenging goals. • Honesty in performance with people. Retrieved from http://www.pg.com/en_US/sustainability/product_safety.shtml
  • 12. Our Enablers 1.equip ALL P&G employees to be sustainable in everyday thinking/work practices. 2.transparency with stakeholders. Allows P&G continued freedom to innovate in a responsible way. Delivering the environmental and social programs http://www.pg.com/en_US/sustainability/index.shtml
  • 13. Employee contirbutions to sustainability • responsibility for energy, water, waste reductions Lighting that will save 245,000 KWh (or enough power for 16 average homes for a year) upgrades at the P&G Mexico • Managed Print Services : Today we can print anywhere in the P&G print world, scan to email, print two-sided, eliminate the cover pages, and use smart color. In just one year, P&G has printed 11 million fewer pages, and that number is expected to grow considerably. • Earth day The practice of “Turn over your trash can.” employees were challenged to not use their individual trash can for a week to consider how they personally could reduce the waste they produce and recycle more. At many sites all over the world, teams implemented centralized waste stations, where employees gave up their trash can and disposed of waste, recycling, paper and compost at a centralized station on the floor. Landscape watering system redesign collects rainwater or irrigation in Buenos Aires saving an estimated 340,000 liters of water a year.
  • 14. Employees: Human Rights at P&G Respect for human rights implemented through policies, practices and due diligence systems (e.g., employee rights; employee benefits; health, safety, and environment; water; health services) P& G INVOLVEMENT  UN report on Business and Human Rights by Harvard Professor John Ruggie, Secretary- General’s Special Representative for Business and Human Rights  Update to the Organisation for Economic Co-Operation and Development (OECD) guidelines for multinational enterprises Going forward. “….use of UN based Guiding Principles for Business and Human Rights” to identify and address any gaps in our human rights policies and programs.
  • 15. Employees: Diversity & Inclusion Diversity Metrics: P&G continues to focus on diversity as a global strategy and expects its work force to become increasingly diverse, enabling P&G to serve more of the world’s consumers. Retrieved from http://www.pg.com/en_US/sustainability/index.shtml
  • 16. Employees: Diversity & Inclusion FORTUNE • World’s Most Admired Companies (#5 overall; #1 in our industry) • Global Most Admired Company (2011—# 5 / #1 in Industry) • Top Companies for Leaders (2010—#2) • Most Powerful Women—Melanie Healey P&G Recognition (#13), Gina Drosos (#39), Deb Henretta (#20 – International) Diversity Inc. • Top Company for Cultural Competence (2010) In 2011, P&G’s solid progress • Top Companies for Diversity (2011 #25) in diversity and inclusion was • Top Global Diversity Companies (2011 #8) recognized in many global • Top 10 Companies for People with Disabilities (2011 #6) and U.S. surveys: • Top 10 Companies for Latinos (2011 #5) • Top 10 Companies for Asian Americans (2011 #9) • Top 10 Companies for Recruitment & Retention (2011 #9) • Top 10 Companies for Executive Women (2011 #5) http://money.cnn.com/magazines/fortune/most-admired/2012/snapshots/334.html
  • 17. Communities: build constructive relationships with local authorities, industry associations, residential and business neighbours, action groups, thought leaders, and news media. Authorities: communicates with local, regional, and global authorities directly, both as an individual company and through industry associations. Non-government organizations: enters into dialogue with nongovernmental organizations (NGOs) to understand their concerns and cares. Consumers: meeting the needs of our consumers by providing products and services that can help improve their lives.
  • 18. Sustainability Guidelines for Supplier Relations • Expecting our suppliers to comply with all applicable laws of their country. • Any personal payment or bribe to individuals employed by P&G’s customers or suppliers is strictly prohibited. • Placing substantial value upon incumbent and potential suppliers who consistently respect basic human rights. • Respecting employees’ right to freedom of association, where allowed by law. http://www.pg.com/en_US/sustainability/index.shtml
  • 19. On supplier level: http://www.pgsupplier.com/en/current-suppliers/environmental-sustainability-scorecard.shtml
  • 20. SC Environmental Sustainability Scorecard (FILL IN ALL APPLICABLE SHADED CELLS; NON-SHADED ARE OPTIONAL) Submit Date (Month DD, YYYY): Scope Code & Annual Data: Company Name/Unit (below): Enter Scope Code (based on your capability to measure): P = P&G Product-specific materials and services (DESIRED) S = Site(s) (combined total) that create for P&G C = Corporate level NA = Measure does not apply to my industry/service (explain) 2011 (Current Year) 2010 (Past Year) yyyy I Status Unit of Measure Core Measure (from dropdown menu) Jan - Dec Jan - Dec Jan - Dec Scope Data Scope Data Scope Data (Electric) Energy Usage (Fuel) Energy Usage (Input / Withdrawal) Water Usage (Output / Discharge) Water Usage Hazardous Waste Disposal Non-Hazardous Waste Disposal Kyoto Greenhouse Gas Emissions Direct (Scope 1) Kyoto Greenhouse Gas Emissions Indirect (Scope 2) C C C N Annual Volume/Output P P P A S S S