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Leading Leaders
Working with Volunteers
Piers Ansell
@PiersAnsell
Is working with volunteers
different?
Salary
Hiring
Strategy
FeedbackFocus
Accountability
Resources
Processes
Decisions
Hierarchy
We might be missing:
How many groups are you
involved in?
17%
38%
46%
0%
10%
20%
30%
40%
50%
1 2 3 +
Best things about volunteering:
Sense of giving
something back Helping others
Community Teaching/men
toring
Networking
Simon Sinek - Start with Why
Leadership requires two things:
a vision of the world that does
not yet exist and the
ability to communicate it.
What do you like least?
Favouritism or
cliques Poor
communicati
on
Lack of
organisation
Internal
politics
Not
applicable
Circle of
Influence
Circle of
Concern
Circle of
Control
Communication
Brené Brown - Dare to lead
Clear is kind. Unclear is unkind.
Brené Brown - Dare to lead
Leaders must spend a reasonable amount of time
attending to fears and feelings,
or squander an unreasonable amount of time trying to
manage ineffective and unproductive behaviour.
• V2 me
• Be brave, be vulnerable
• Keep being amazing
Next steps
Piers Ansell
@PiersAnsell

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Leading Leaders, Working With Volunteers (YeurLeadin 2019)

Notas do Editor

  1. Leading a group of leaders First started a volunteer group about 20 years ago - More powerful together Learning, Developing and Coaching
  2. Consensus is that things are different. But why is that and what could it be about? Did a survey… THANK YOU
  3. What does that leave for motivation?
  4. Show of hands for 4 / 5 / 6
  5. Giving back - you’ve already seen this effect
  6. Vision and communication - two things on the door already! Yesterday - a Goal without a plan is just a dream Knowing WHY means less “should we do this” and more “is this getting us towards our goal” In Salesforce there is…
  7. Vision - Values - Methods - Obstacles - Measures Write your own V2 me and throw it! Tell me what you do without using your role title Then how can we grow? We need to ask awkward question…
  8. Good news: 1) Not applicable means quite a few people said there was nothing they didn’t like Good news: 2) We’ve now got things to work on Bad news: These are the starting points for conversations yet to happen Starting points: Transparency in decision making and open recognition Process - see next talk Lack of processes & accountability Single point of failure Candid conversations - come to later
  9. Modified from Stephen Covey’s 7 Habits of Highly Successful People My concerns = head v brick wall I control my own behaviour - based on my attitude My behaviour influences others’s attitude and helps shapes their behaviour Sometimes unintended consequences
  10. Saying the team needs to communicate better is like saying the business needs to make more money. It is too general to be useful. Communicate with purpose. SMART from Ladies Be Architects - or see Roan Bear Spectacular Specs Yesterday Avoid paralysis by committee - “Let me know if you object by date” v “let me know if this is OK - I’ll be going ahead” Boundaries: £10 autonomous £100 presumed yes £100 majority vote Providing feedback - how are we working?
  11. How many of you assumed that this refers to you giving feedback? In order to be brave you need to be vulnerable Vulnerable to hear things you might not like TIP: give positive, reinforcing feedback - don’t stop at “You’re Great” also add “Because…”
  12. Leaders must spend a reasonable amount of time attending to fears and feelings, or squander an unreasonable amount of time trying to manage ineffective and unproductive behaviour.
  13. Any questions?