Disaster Management Principals & ICS/DRM Series/Bijan Yavar/Part 1

‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫و‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫و‬ ‫اﺻﻮل‬
‫دوره‬ ‫اﺳﺘﺎد‬:‫ﻳﺎور‬ ‫ﺑﻴﮋن‬ ‫ﻣﻬﻨﺪس‬
‫ﻣﺪﻳﺮﻳﺖ‬ ‫دﻛﺘﺮاي‬ ‫داﻧﺸﺠﻮي‬ ‫و‬ ‫ﺗﺤﻘﻴﻘﺎت‬ ‫دﺳﺘﻴﺎر‬)‫رﻳﺴﻚ‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﮔﺮاﻳﺶ‬(‫ﺗﺠﺎري‬ ‫ﻋﻠﻮم‬ ‫داﻧﺸﻜﺪه‬ ،(GSB)‫ﻣﺎﻟﺰي‬ ‫ﻣﻠﻲ‬ ‫داﻧﺸﮕﺎه‬(UKM)
‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﺗﻮﺳﻌﻪ‬ ‫ﺗﺤﻘﻴﻘﺎت‬ ‫و‬ ‫ﻋﺎﻟﻲ‬ ‫آﻣﻮزش‬ ‫ﻣﺮﻛﺰ‬ ‫ﻋﻠﻤﻲ‬ ‫ﻫﻴﺎت‬ ‫ﻋﻀﻮ‬
‫آﻓﺮﻳﻘﺎ‬ ‫ﺟﻨﻮب‬ ‫ﻛﺸﻮرﻫﺎي‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫اﻧﺴﺘﻴﺘﻮ‬ ‫ﻫﻤﻜﺎر‬ ‫ﻋﻀﻮ‬)‫رﺳﻤﻲ‬ ‫ﻣﺠﻮز‬ ‫ﺷﻤﺎره‬ ‫ﺑﺎ‬1834(
‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﺣﺚ‬ ‫ﻣﺠﻤﻮﻋﻪ‬ ‫از‬–‫دو‬ ‫و‬ ‫ﻳﻚ‬ ‫ﻫﺎي‬ ‫درس‬-‫ﻗﺴﻤﺖ‬1

‫ت‬ â)‫ع‬(
à‫أ‬ ‫إ‬‫و‬َ à‫أ‬ àَ à‫أ‬ 9 á3'‫إ‬ ‫ا‬ é‫ر‬
‫ا‬‫ر‬
6 5 ‫ر‬‫ا‬ à‫ا‬ à4 ‫و‬ 5 4 ‫و‬ 4‫از‬‫رود‬

‫ﺳﻴﺴﺘﻤﻲ‬ ‫ﺗﻔﻜﺮ‬

HR Manager
Marketing
Manager
Logistics
Manager
Safety
Manager
Security
Manager
Communications
Manager
Project
Manager
Product
Development
Manager
QAVQC
Manager
Public
Relations
Manager
Me

‫ﭼﻴﺴﺖ؟‬ ‫ﺳﻴﺴﺘﻢ‬

‫ﻫﺎ‬ ‫ﺳﻴﺴﺘﻢ‬ ‫اﺣﺎﻃﻪ‬ ‫در‬ ‫اﻧﺴﺎن‬

‫ﺷﻬﺮي‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻣﺒﺎﻧﻲ‬ ‫ﺑﺮ‬ ‫اي‬ ‫ﻣﻘﺪﻣﻪ‬

‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﺑﺎ‬ ‫ﻣﺮﺗﺒﻂ‬ ‫اﺻﻄﻼﺣﺎت‬ ‫ﺑﺮﺧﻲ‬

‫ﭘﺎﻳﺪار‬ ‫ﺗﻮﺳﻌﻪ‬!

‫ﭘﺎﻳﺪار‬ ‫ﺗﻮﺳﻌﻪ‬( Sustainable development )
‫ﻛﻪ‬ ‫اي‬ ‫ﺗﻮﺳﻌﻪ‬
‫ﻧﻴﺎزﻫﺎي‬ ‫ﻛﻨﻨﺪه‬ ‫ﺑﺮﻃﺮف‬)‫ﻧﺴﻞ‬(‫ﻓﻌﻠﻲ‬
‫ﻧﻴﺎزﻫﺎي‬ ‫ﺗﺎﻣﻴﻦ‬ ‫ﺑﺮاي‬ ‫آﻳﻨﺪه‬ ‫ﻫﺎي‬ ‫ﻧﺴﻞ‬ ‫ﺗﻮاﻧﺎﻳﻲ‬ ‫اﻧﺪاﺧﺘﻦ‬ ‫ﺧﻄﺮ‬ ‫ﺑﻪ‬ ‫ﺑﺪون‬
)‫ﺑﻪ‬ ‫ﻣﺨﺘﺺ‬(‫ﺑﺎﺷﺪ‬ ‫ﻣﻲ‬ ‫ﺧﻮدﺷﺎن‬.

‫ﭼﻴﺴﺖ؟‬ ‫ﭘﺬﻳﺮي‬ ‫آﺳﻴﺐ‬

‫ﭘﺬﻳﺮي‬ ‫آﺳﻴﺐ‬( Vulnerability )
‫ﻫﺎي‬ ‫وﺿﻌﻴﺖ‬ ‫و‬ ‫ﻫﺎ‬ ‫وﻳﮋﮔﻲ‬
‫ﻛﻪ‬ ‫داراﻳﻲ‬ ‫ﻳﺎ‬ ‫ﺳﻴﺴﺘﻢ‬ ،‫ﺟﺎﻣﻌﻪ‬ ‫ﻳﻚ‬
‫ﻣﺴﺘﻌﺪ‬ ‫را‬ ‫آن‬)‫درﻳﺎﻓﺖ‬(
‫ﻧﻤﺎﻳﺪ‬ ‫ﻣﻲ‬ ‫ﻣﺨﺎﻃﺮه‬ ‫ﻳﻚ‬ ‫رﺳﺎن‬ ‫آﺳﻴﺐ‬ ‫ﻣﺨﺮب‬ ‫ﺗﺎﺛﻴﺮات‬.
‫ﻣﺜﺎل‬ ‫ﻃﻮر‬ ‫ﺑﻪ‬:‫و‬ ‫آب‬ ‫ﺷﺮﻛﺖ‬ ‫ﺣﻴﺎﺗﻲ‬ ‫ﺗﺎﺳﻴﺴﺎت‬ ‫ﮔﻴﺮي‬ ‫ﻗﺮار‬ ‫ﻓﺎﺻﻠﻪ‬ ‫و‬ ‫ﻧﺤﻮه‬
‫ﻓﺎﺿﻼب‬)‫آﺑﻔﺎ‬(‫ﺧﻄﺮﻧﺎك‬ ‫ﻫﺎي‬ ‫ﻛﺎرﺑﺮي‬ ‫ﺑﻪ‬ ‫ﻧﺴﺒﺖ‬

‫ﭼﻴﺴﺖ؟‬ ‫ﺧﻄﺮﭘﺬﻳﺮي‬

‫رﻳﺴﻚ‬ ‫ﻳﺎ‬ ‫ﺧﻄﺮﭘﺬﻳﺮي‬ ‫اﺣﺘﻤﺎل‬(Risk)
‫از‬ ‫اي‬ ‫آﻣﻴﺰه‬ ‫و‬ ‫ﺗﺮﻛﻴﺐ‬
‫رﺧﺪاد‬ ‫ﻳﻚ‬ ‫اﺣﺘﻤﺎل‬
‫آن‬ ‫ﻣﻨﻔﻲ‬ ‫ﭘﻴﺎﻣﺪﻫﺎي‬ ‫و‬ ‫ﻋﻮاﻗﺐ‬ ‫و‬

‫ﭼﻴﺴﺖ؟‬ ‫ﺑﺤﺮان‬

‫ا‬ ‫واﻗﻌﻪ‬ ‫ﻫﺮ‬‫ي‬‫ﻛﻪ‬
‫ﻣﺎل‬ ‫و‬ ‫ﺟﺎن‬‫اﻧﺴﺎن‬‫ا‬ ‫ﮔﻮﻧﻪ‬ ‫ﺑﻪ‬ ‫را‬ ‫ﻫﺎ‬‫ي‬‫ﺑ‬ ‫ﺧﻄﺮ‬ ‫ﺑﻪ‬‫ﻴ‬‫ﺎﻧﺪازد‬
‫ﻧ‬ ‫ﻛﻪ‬‫ﻴ‬‫ﺑﻪ‬ ‫ﺎز‬‫ﻓﻮر‬ ‫اﻗﺪام‬‫ي‬‫اﺿﻄﺮار‬ ‫و‬‫ي‬‫ﺑﺎﺷﺪ‬ ‫داﺷﺘﻪ‬.
‫ﺑﺤﺮان‬

‫ﻃﺒﻴﻌﻲ‬ ‫ﻫﺎي‬ ‫ﺑﺤﺮان‬ ‫و‬ ‫ﺧﻄﺮﻫﺎ‬
‫اﺟﺘﻤﺎﻋﻲ‬ ‫ﻫﺎي‬ ‫ﺑﺤﺮان‬ ‫و‬ ‫ﻫﺎ‬ ‫ﺧﻄﺮ‬
‫ﺗﻜﻨﻮﻟﻮژﻳﻚ‬ ‫ﻫﺎي‬ ‫ﺑﺤﺮان‬ ‫و‬ ‫ﺧﻄﺮﻫﺎ‬
‫ﻫﺎ‬ ‫ﺑﺤﺮان‬ ‫و‬ ‫ﺧﻄﺮﻫﺎ‬ ‫اﻧﻮاع‬

‫ﻣﺤﺘﻤﻞ‬ ‫ﻫﺎي‬ ‫ﺑﺤﺮان‬ ‫و‬ ‫ﺧﻄﺮﻫﺎ‬ ‫ارزﻳﺎﺑﻲ‬ ‫ﻣﺎﺗﺮﻳﺲ‬

‫ﺑﺤﺮان‬ ‫ﺑﻪ‬ ‫ﻣﺮﺑﻮط‬ ‫واژﮔﺎن‬
‫واﻗﻌﻪ‬ ،‫روﻳﺪاد‬ ،‫رﺧﺪاد‬(Event, Circumstance, Occasion)
‫ﺣﺎدﺛﻪ‬( Incident )
‫ﺗﺼﺎدم‬ ،‫ﺗﺼﺎدف‬( Accident )
‫ﺳﻘﻮط‬( Crash )
‫اﺿﻄﺮاري‬ ‫ﺷﺮاﻳﻂ‬( Emergencies, Disasters, Crises )
‫ﻃﺒﻴﻌﻲ‬ ‫ﻫﺎي‬ ‫ﺑﺤﺮان‬( Natural Disasters )
‫اﺟﺘﻤﺎﻋﻲ‬ ‫ﻫﺎي‬ ‫ﺑﺤﺮان‬( Social Crises )
‫ﺗﻜﻨﻮﻟﻮژﻳﻜﻲ‬ ‫ﻫﺎي‬ ‫ﺑﺤﺮان‬( Technological Disasters )
‫ﻧﺎﺗﻚ‬( NaTech- Natural-Technological )
‫ﺳﻮﺗﻚ‬( SoTech- Social-Technological )
‫ﻓﺎﺟﻌﻪ‬( Catastrophe )

‫ﺑﺤﺮان؟‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﭼﺮا‬

‫ﺣﻮادث‬ ‫ﺗﻮﺳﻂ‬ ‫اﻧﺴﺎن‬ ‫ﺷﺪن‬ ‫اﺣﺎﻃﻪ‬
‫ﺳﻴﺴﺘﻢ‬ ‫در‬ ‫اﺧﺘﻼل‬
‫ﻫﺎ‬ ‫ﺳﺎﺧﺖ‬ ‫درزﻳﺮ‬ ‫اﺧﺘﻼل‬
‫اﻧﻔﺠﺎرﻫﺎ‬
‫ﺳﻴﻞ‬
‫ﻫﺎ‬ ‫ﺳﻮزي‬ ‫آﺗﺶ‬
‫ﺧﻄﺮﻧﺎك‬ ‫ﻣﻮاد‬ ‫اﻧﺘﺸﺎر‬
‫ﮔﺮدﺑﺎد‬
‫ﻃﻮﻓﺎﻧﻬﺎ‬
‫زﻟﺰﻟﻪ‬

‫ﻣﻮﺟﻮﺩ‬ ‫ﻣﺤﺪﻭﺩ‬ ‫ﺍﻣﮑﺎﻧﺎﺕ‬
‫ﻣﺘﻌﺪﺩ‬ ‫ﺣﻮﺍﺩﺙ‬
‫ﺳﺎﺯﻣﺎﻧﻬﺎ‬ ‫ﺗﻨﻮﻉ‬‫ﻱ‬‫ﻣﺴﺌﻮﻝ‬
‫ﻣﺤﺪﻭﺩ‬‫ﻳ‬‫ﺘﻬﺎ‬
‫ﻋﻮاﻣﻞ‬ ‫ﺳﺎﻳﺮ‬‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﺑﺮاي‬

‫ﭼﻴﺴﺖ؟‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬

‫ر‬ ‫ﺑﺮﻧﺎﻣﻪ‬‫ﻳ‬‫ﺰ‬‫ي‬،
‫ﺳﺎزﻣﺎﻧﺪﻫ‬‫ﻲ‬،‫ﻛﻨﺘﺮل‬ ‫و‬ ‫ﻫﺪاﻳﺖ‬‫ﺑﺤﺮان‬ ‫ﺑﻬﻴﻨﻪ‬
‫مد‬‫ي‬‫ر‬‫ي‬‫بحران‬ ‫ت‬

‫ﭼﻴﺴﺖ؟‬ ‫ﻏﻴﺮﻋﺎﻣﻞ‬ ‫ﭘﺪاﻓﻨﺪ‬

‫ﮔﻮﻳﻨﺪ‬ ‫ﻏﻴﺮﻋﺎﻣﻞ‬ ‫ﭘﺪاﻓﻨﺪ‬ ،‫ﺳﻼح‬ ‫ﺑﺪون‬ ‫دﻓﺎع‬ ‫ﺑﻪ‬ ‫اﺻﻄﻼﺣﺎ‬

‫ﺷﻬﺮي‬ ‫ﻃﺮاﺣﻲ‬ ‫در‬ ‫ﻏﻴﺮﻋﺎﻣﻞ‬ ‫ﭘﺪاﻓﻨﺪ‬ ‫اﻗﺪاﻣﺎت‬
1-‫ﭘﺮاﻛﻨﺪﮔﻲ‬ ‫و‬ ‫زداﻳﻲ‬ ‫ﺗﻤﺮﻛﺰ‬
2-‫ارزش‬ ‫ﺑﺎ‬ ‫ﺗﺎﺳﻴﺴﺎت‬ ‫ﺳﺎزي‬ ‫ﻣﻘﺎوم‬
3-‫ﻓﺮﻳﺐ‬ ‫و‬ ‫اﺧﺘﻔﺎء‬ ،‫اﺳﺴﺘﺘﺎر‬
4-‫ﭘﻨﺎﻫﮕﺎﻫﻬﺎ‬
5-‫ﺧﺒﺮ‬ ‫اﻋﻼم‬

‫ﻛﺎر‬ ‫و‬ ‫ﻛﺴﺐ‬ ‫ﺣﻴﺎﺗﻲ‬ ‫ﻫﺎي‬ ‫ﻓﻌﺎﻟﻴﺖ‬ ‫اﺳﺘﻤﺮار‬ ‫و‬ ‫ﺗﺪاوم‬ ‫ﻣﺪﻳﺮﻳﺖ‬)‫ﺳﺎزﻣﺎﻧﻲ‬(‫ﭼﻴﺴﺖ؟‬
What is Business Continuity Management ( BCM ) ?
‫ﻧﻤﻮﻧﻪ‬
‫ﺗﻴﭗ‬
‫ﻧﻤﻮﻧﻪ‬
‫ﻋﻤﻠﻲ‬

‫ﻛﺎر‬ ‫و‬ ‫ﻛﺴﺐ‬ ‫ﺣﻴﺎﺗﻲ‬ ‫ﻫﺎي‬ ‫ﻓﻌﺎﻟﻴﺖ‬ ‫اﺳﺘﻤﺮار‬ ‫و‬ ‫ﺗﺪاوم‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﺷﻤﺎﺗﻴﻚ‬ ‫ﻧﻤﻮدار‬)‫ﺳﺎزﻣﺎﻧﻲ‬(
‫کار‬ ‫و‬ ‫کسب‬)‫سازمان‬(‫خود‬
‫نماييد‬ ‫تحليل‬ ‫و‬ ‫تجزيه‬ ‫را‬
‫خطرپذيری‬ ‫احتمال‬ ‫انواع‬
)‫ريسک‬(‫نماييد‬ ‫ارزيابی‬ ‫را‬
‫خود‬ ‫استراتژی‬ ‫يا‬ ‫راھبرد‬
‫دھيد‬ ‫توسعه‬ ‫و‬ ‫طراحی‬ ‫را‬
‫خود‬ ‫طرح‬ ‫يا‬ ‫برنامه‬
‫دھيد‬ ‫توسعه‬ ‫و‬ ‫طراحی‬ ‫را‬
‫مورد‬ ‫را‬ ‫خود‬ ‫طرح‬ ‫يا‬ ‫برنامه‬
‫نماييد‬ ‫تکرار‬ ‫و‬ ‫داده‬ ‫قرار‬ ‫تمرين‬

‫؟‬ ‫ﭼﻴﺴﺖ‬ ‫ﺧﻄﺮﭘﺬﻳﺮي‬
What is Risk ?

‫؟‬ ‫ﭼﻴﺴﺖ‬ ‫رﻳﺴﻚ‬ ‫ﻣﺪﻳﺮﻳﺖ‬
What is Risk Management ?

-‫ﭘ‬‫ﻴ‬‫ﺸﮕ‬‫ﻴ‬‫ﺮ‬‫ي‬‫اﺛﺮات‬ ‫ﻛﺎﻫﺶ‬ ‫و‬:
‫وﻗﻮع‬ ‫اﺣﺘﻤﺎل‬ ‫ﻛﺎﻫﺶ‬‫ﻳ‬‫ﻧﺎﺷ‬ ‫اﺛﺮات‬ ‫ﺎ‬‫ﻲ‬‫ﺑﻼ‬ ‫از‬‫ﻳ‬‫ﺎ‬
-‫آﻣﺎدﮔ‬‫ﻲ‬:
‫ر‬ ‫ﺑﺮﻧﺎﻣﻪ‬‫ﻳ‬‫ﺰ‬‫ي‬‫ﻣﺎﻧﻮر‬ ‫و‬ ‫آﻣﻮزش‬ ، ‫ﭘﮋوﻫﺶ‬ ‫و‬
-‫ﻣﻘﺎﺑﻠﻪ‬:
‫اﺿﻄﺮار‬ ‫ﺧﺪﻣﺎت‬ ‫اراﺋﻪ‬‫ي‬‫ﺑﺤﺮان‬ ‫وﻗﻮع‬ ‫از‬ ‫ﭘﺲ‬ ‫ﺑﻼﻓﺎﺻﻠﻪ‬
-‫ﺑﺎزﺳﺎز‬‫ي‬:
‫ﻋﺎد‬ ‫ﺣﺎﻟﺖ‬ ‫ﺑﻪ‬ ‫ﺟﺎﻣﻌﻪ‬ ‫ﺑﺎزﮔﺮداﻧﺪن‬‫ي‬‫ﭘ‬ ‫ﺣﺎﻟﺖ‬ ‫ﻟﺰوﻣﺎ‬ ‫ﻧﻪ‬ ‫و‬‫ﻴ‬‫ﺑﺤﺮان‬ ‫از‬ ‫ﺶ‬
‫ﻣﺪ‬ ‫ﻣﺮاﺣﻞ‬‫ﻳ‬‫ﺮ‬‫ﻳ‬‫ﮔﺮدد‬ ‫اﻧﺠﺎم‬ ‫ﺑﺎﻳﺴﺖ‬ ‫ﻣﻲ‬ ‫ﻛﻪ‬ ‫ﻫﺎﻳﻲ‬ ‫ﻓﻌﺎﻳﺖ‬ ‫ﻧﻮع‬ ‫ﻧﻈﺮ‬ ‫از‬ ‫ﺑﺤﺮان‬ ‫ﺖ‬

‫ﺑﺤﺮان‬ ‫ﻳﺎ‬ ‫ﺣﺎدﺛﻪ‬ ‫رﺧﺪاد‬ ‫زﻣﺎن‬ ‫ﻧﻈﺮ‬ ‫از‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﻫﺎي‬ ‫ﻓﺎز‬ ‫و‬ ‫ﻣﺮاﺣﻞ‬
‫ﺑﺤﺮان‬ ‫ﻳﺎ‬ ‫ﺣﺎدﺛﻪ‬ ‫از‬ ‫ﻗﺒﻞ‬ ‫ﻣﺮﺣﻠﻪ‬
‫ﺑﺤﺮان‬ ‫ﻳﺎ‬ ‫ﺣﺎدﺛﻪ‬ ‫ﺣﻴﻦ‬ ‫در‬ ‫ﻣﺮﺣﻠﻪ‬
‫ﺑﺤﺮان‬ ‫ﻳﺎ‬ ‫ﺣﺎدﺛﻪ‬ ‫از‬ ‫ﭘﺲ‬ ‫ﻣﺮﺣﻠﻪ‬

‫ﺑﺎزﺳﺎزي‬
‫ﻣﻘﺎﺑﻠﻪ‬
‫ﭘﻴﺸﮕﻴﺮي‬
‫آﻣﺎدﮔﻲ‬
‫ﺑﺤﺮان‬
‫ﺑﺤﺮان‬ ‫ﺟﺎﻣﻊ‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﭼﺮﺧﻪ‬-4‫ﺑﺨﺸﻲ‬

‫ﺑﺤﺮان‬ ‫ﺟﺎﻣﻊ‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﭼﺮﺧﻪ‬-6‫ﺑﺨﺸﻲ‬
Prevention
Mitigation
Preparedness
Risk
Reduction
Rehabilitation
Construction
Response
Disaster

‫ﺑﺤﺮان‬ ‫ﺟﺎﻣﻊ‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﭼﺮﺧﻪ‬–8‫ﺑﺨﺸﻲ‬
Disaster
2- Preparedness
Public
Awareness
3- Mitigation
4-Information
Dissemination
1- Prevention
Risk Reduction
8- Renovation
Reconstruction
6- Response
(Search, Rescue,
Relief etc)
5- Early
Warning
7-Rehabilitation
Recovery

‫ﻣﺴﺌﻮل‬ ‫ﺳﺎزﻣﺎن‬‫ﺟﺎﻧﺸ‬ ‫ﺳﺎزﻣﺎن‬‫ﻴ‬‫ﻦ‬
‫ﻫﻤﻜﺎر‬ ‫ﺳﺎزﻣﺎن‬‫ﭘﺸﺘ‬ ‫ﺳﺎزﻣﺎن‬‫ﻴ‬‫ﺒﺎن‬
‫مد‬ ‫در‬ ‫سازمانھا‬ ‫انواع‬‫ي‬‫ر‬‫ي‬‫بحران‬ ‫ت‬
‫ﺗ‬‫ﻴ‬‫ﺳﺎزﻣﺎﻧﻬﺎ‬ ‫ﭗ‬

‫ﻫﻢ‬ ‫ﺑﺎ‬ ‫ﻋﻤﻠﻴﺎﺗﻲ‬ ‫ﻧﻴﺮﻭﻫﺎﻱ‬ ‫ﻫﻤﻪ‬ ‫ﻫﺠﻮﻡ‬
‫اول‬ ‫ﻣﺪل‬

‫اﺿﻄﺮاري‬ ‫ﻫﺎي‬ ‫ﻋﻤﻠﻴﺎت‬ ‫دراﻧﺠﺎم‬ ‫ﺗﺮﺗﻴﺐ‬ ‫و‬ ‫ﻧﻈﻢ‬ ‫رﻋﺎﻳﺖ‬
‫دوم‬ ‫ﻣﺪل‬

‫اﺳﺖ‬ ‫ﺑﻮده‬ ‫ﻧﻈﺮ‬ ‫ﻣﺪ‬ ‫آن‬ ‫در‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫و‬ ‫ﺳﺎزﻣﺎﻧﺪﻫﻲ‬ ‫زﻳﺮا‬

1-‫اﺳﺖ‬ ‫ﺟﺎﻣﻊ‬ ‫دﻳﺪﮔﺎﻫﻲ‬.‫ﺻﺮف‬ ‫اﺣﺘﻤﺎﻟﻲ‬ ‫ﻧﻪ‬)‫ﺷﺪه‬ ‫رﻳﺰي‬ ‫ﺑﺮﻧﺎﻣﻪ‬ ‫و‬(
‫ﺻﺮف‬ ‫اﻧﻔﻌﺎﻟﻲ‬ ‫ﻧﻪ‬ ‫اﺳﺖ‬)‫اﻟﺒﺪاﻫﻪ‬ ‫ﻓﻲ‬ ‫و‬.(
2-‫دارد‬ ‫اوﻟﻮﻳﺖ‬ ‫و‬ ‫ﺗﻘﺪم‬ ‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫ﺑﺮ‬ ‫رﻳﺴﻚ‬ ‫ﻣﺪﻳﺮﻳﺖ‬
3-‫اﺳﺖ‬ ‫ﺟﺎﻣﻊ‬ ‫دﻳﺪﮔﺎﻫﻲ‬ ‫ﺑﻠﻜﻪ‬ ‫ﻧﻴﺴﺖ‬ ‫ﻣﻨﻈﻮره‬ ‫ﺗﻚ‬ ‫دﻳﺪﮔﺎه‬ ،‫دﻳﺪﮔﺎه‬
4-EOP‫دارد‬
5-SOP‫دارد‬
6-ESF‫دارد‬
7-BCP‫دارد‬
8-‫و‬....
‫دوم‬ ‫ﻣﺪل‬ ‫زﻳﺮا‬

‫ﻣﻨﺎﺑﻊ‬

1- The Australian Journal of emergency management, vol 16, February 2006-Australian Government, 2006.
2- IAEA-Method for Developing Arrangements for Response to a Nuclear or Radiological Emergency-Emergency
Preparedness and Response-September2003-A-1400-Vienna-Austria.
3- Classification of emergency management exersizes.Europe.2006
4- Jeffrey B.Bumgarner, (2008), Emergency management (a reference handbook), ABC-CLIO publications, USA
5- ICS (Incident Command system)-Basic Independent Study course-Federal Emergency Management Agency-
Emergency Management Institute-Jan1998-U.S.A.( IS195Comp).
6- H.Mirzaei, B.Yavar M.Mirtaheri, The lessons learnt from Gonu Tropical Cyclone, IDRC2008, Davos, Switzerland
7- H.Mirzaei, B.Yavar M.Mirtaheri, Lessons learnt from disaster management in Sistan drought along the worlds 7th
international pond, IDRC2008, Davos, Switzerland
9- Classification of emergency management exersizes. Europe. 2006
10- Learning about Natural Disasters Games and projects for you and your friends-A stop disasters publication for the
International Decade for Natural Disaster Reduction-IDNDR 1990-2000
11- B.Yavar, M.T Bagherizadeh M.Mirtaheri, “Lessons learnt from Tehran snow disaster management”, DMISA 2008,
ATKV GOUDINI SPA, South Africa.
12- Management of Dead Bodies in Disaster Situations, Disaster Manuals Guidelines series, No.5 –PAHO: Pan
American Health Organization-WHO: World Health Organization-Washington D.C.,U.S.A.2004
13-VCA Training Guide – Classroom Training and Learning-by-Doing, (March 2008), International Federation of Red
Cross and Red Crescent Societies, Switzerland
14- Hyogo Framework for Action (HFA) 2005-2015, Building the Resilience of Nations and Communities to Disasters,
Extract from the Final Report of The World Conference on Disaster Reduction (A/CONF.206/6), International Strategy
for Disaster Reduction, United Nations, 2005.
15- Amdabl, Gary, Disaster Response, GIS for Public Safety, (2001), Esri Press, Redland, California, U.S.A

16- Weathering the Storm, Participatory Risk Assessment for Informal Settlements, Disaster Mitigation for Sustainable
Livelihoods Programme, (2008), University of Cape Town, Periperi Publications, Cape Town, South Africa.
17- Talking About Disaster: Guide for Standard Messages, Produced by the National Disaster Education Coalition:
American Red Cross, FEMA, JAEM.IBHS, NFPA, NWS, USDA Csrees, and USGS.
Emergency Management Institute-Jan1998-U.S.A. (IS195Comp).
19- Emergency Incident Command system-Emergency Incident Commander - Job Action Sheet-FEMA-1998-U.S.A.
20- Charley Shimanski-Public Information Officers in Search and Rescue Operations-Mountain Rescue Association-
Education committee-2004-Evergreen Colorado-U.S.A.
21- FIRESCOPE (Firefighting Resources of California organized for potential emergencies)-Incident Command
System-Urban Search and Rescue Operational System Description - (ICS-USR-120-1) - Jan 2004.U.S.A.
22- FIRESCOPE (Firefighting Resources of California organized for potential emergencies)-Past, Current and Future
Directions-A Progress report-1988-U.S.A.
24- What is NIMS and ICS, Dept of Homeland Security, 2005, U.S.A.
25- Disaster Response: Principles of Preparation and Coordination, THE INCIDENT COMMAND SYSTEM, by
Robert L. Irwin, 2004, U.S.A.
26- HICS , Hospital Incident Command System- Guide Book , California Emergency Medical Services Authority
(EMSA), California , U.S.A , August 2006
27- Neighborhood Disaster Volunteers NDV- NDV Resource Package – Part 2: Program Manager’s Handbook,
(2005), Swiss Agency for development and Cooperation (SDC)
28- Neighborhood Corps Pocket Guide, A Citizen’s Guide to Organizing Communities for Emergency Preparedness
and Response. A Program of DC Citizen Corps.Washington DC Neighborhood Corps.Washington.2004.
Emergency Management Institute-Jan1998-U.S.A.( IS195Comp).
30- Emergency Incident Command system- Emergency Incident Commander -Job Action Sheet-FEMA-1998-U.S.A.

31-‫آدرس‬ ‫ﺑﻪ‬ ‫ﻓﺎرﺳﻲ‬ ‫زﺑﺎن‬ ‫ﺑﻪ‬ ‫اﻳﻨﻔﻮﮔﺮاﻓﻴﻚ‬ ‫ﺗﺨﺼﺼﻲ‬ ‫ﻣﺮﺟﻊ‬ ‫ﻧﺨﺴﺘﻴﻦ‬:www.infographics.ir
32-‫اﻟﻤﻠﻠﻲ‬ ‫ﺑﻴﻦ‬ ‫داﻧﺸﮕﺎه‬ ،‫ﺑﺤﺮان‬ ‫ﻣﺪﻳﺮﻳﺖ‬ ‫در‬ ‫ﺣﺎدﺛﻪ‬ ‫ﻓﺮﻣﺎﻧﺪﻫﻲ‬ ‫ﺳﺎﻣﺎﻧﻪ‬ ‫ﺑﺮ‬ ‫اي‬ ‫ﻣﻘﺪﻣﻪ‬ ،‫ﻣﻴﺮﻃﺎﻫﺮي‬ ‫ﻣﻴﺜﻢ‬ ،‫ﻳﺎور‬ ‫ﺑﻴﮋن‬
‫اول‬ ‫ﭼﺎپ‬ ،‫ﭼﺎﺑﻬﺎر‬1388‫ﺗﻬﺮان‬ ،.
33-،‫ﺑﺎس‬ ‫اﺳﺘﻔﺎن‬ ‫ﺗﺪوﻳﻦ‬ ‫و‬ ‫ﺗﻬﻴﻪ‬ ،‫راﻫﻨﻤﺎ‬ ‫ﻛﺘﺎب‬ ،‫ﺳﻴﺴﺘﻤﻲ‬ ‫ﺗﺤﻠﻴﻠﻲ‬ ،‫ﺑﺤﺮان‬ ‫از‬ ‫ﻧﺎﺷﻲ‬ ‫ﺧﻄﺮﭘﺬﻳﺮي‬ ‫اﺣﺘﻤﺎل‬ ‫ﻣﺪﻳﺮﻳﺖ‬
،‫ﻳﺎور‬ ‫ﺑﻴﮋن‬ ‫زﻳﺮﻧﻈﺮ‬ ‫و‬ ‫ﻓﺎرﺳﻲ‬ ‫ﻣﺘﻦ‬ ‫ﻣﺤﺘﻮاﻳﻲ‬ ‫و‬ ‫ﻓﻨﻲ‬ ‫وﻳﺮاﻳﺶ‬ ،‫ﺑﺎﺗﻴﺴﺘﺎ‬ ‫ﻓﺪرﻳﻜﺎ‬ ،‫دﻳﭙﺮﻳﻚ‬ ‫دي‬ ‫ﺟﻴﻨﻲ‬ ،‫راﻣﺎﺳﺎﻣﻲ‬ ‫ﺳﻠﻮارﺟﻮ‬
،‫ﭼﺎﺑﻬﺎر‬ ‫اﻟﻤﻠﻠﻲ‬ ‫ﺑﻴﻦ‬ ‫داﻧﺸﮕﺎه‬ ‫اﻧﺘﺸﺎرات‬ ،‫ﻣﻬﺮﻳﺎن‬ ‫ﻓﺎﻃﻤﻪ‬ ،‫ﻣﻴﺮﻃﺎﻫﺮي‬ ‫ﻣﻴﺜﻢ‬ ،‫رﺣﻤﺎﻧﻲ‬ ‫ﻣﺮﻳﻢ‬ ،‫ﻳﺎور‬ ‫ﺑﻴﮋن‬ ‫ﺗﺮﺟﻤﻪ‬ ‫ﮔﺮوه‬
، ‫اول‬ ‫ﭼﺎپ‬1389‫ﺗﻬﺮان‬ ،.
34- 2009 UNISDR Terminology on Disaster Risk Reduction
bottle.org/concept.html-http://www.united-35

‫داد؟‬ ‫ﺧﻮاﻫﻴﻢ‬ ‫ﭘﺎﺳﺨﻲ‬ ‫ﭼﻪ‬ ‫اﻣﻴﺪوارﺷﺎن‬ ‫ﻧﮕﺎه‬ ‫ﺑﻪ‬

59
‫دﻳﺪار‬ ‫اﻣﻴﺪ‬ ‫ﺑﻪ‬

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