2011 Thought Leader Series

e-Learning Services
The 2011 Thought Leader Series
Participate in WORLD-CLASS, interactive Management & Leadership training via Satellite, Webcast,
LMS, and/or DVD

Linkage’s Thought Leader Series is a convenient and cost-effective way to bring some of the most world-renowned leaders right
to your organization. These 90-minute live broadcasts can be easily integrated into your existing leadership and management
development programs. The broadcasts can be viewed by satellite and webcast and include an interactive Q&A session with the
featured presenter. Additionally, Linkage makes the broadcasts available “on-demand” after the original broadcast date.

Spring 2011 Fall 2011

Adrian Gostick Bill Conaty
on How One Great Team Can Transform an on Why Smart Leaders Put People before Numbers
Entire Organization September 14, 2011
March 23, 2011 11:00AM – 12:30PM ET
11:00AM – 12:30PM ET

Steven Johnson Faculty Member from Linkage’s Global Institute
on Where Good Ideas Come From for Leadership Development
April 26, 2011 October 11th or 12th, 2011
11:00AM – 12:30PM ET 11:00AM – 12:30PM ET

Atul Gawande Jason Jennings
on How to Get Things Right in a Complex World on Reinvention
May 25, 2011 November 17, 2011
11:00AM – 12:30PM ET 11:00AM – 12:30PM ET

Charlene Li Paul Sullivan
on Open Leadership: Transform the Way You on Why Some People Excel under Pressure and
Lead Some Don’t
June 16, 2011 December 8, 2011
11:00AM – 12:30PM ET 11:00AM – 12:30PM ET

Helping thousands of managers & leaders Linkage’s Leadership Series helps Nokia realize
achieve better results!
Call 781.402.5555 to register or for more information.
“ one of our company’s fundamental values:
leaders developing leaders.
Anna Tavis // Nokia
>>

e-Learning Services
>> Spring 2011 speakers

Adrian Gostick Steven Johnson
on How One Great Team Can Transform an Entire on Where Good Ideas Come From
Organization
“An idea is not a single thing. An
“If everyone is moving forward
idea is a network.”
together, then success takes care
—Steven Johnson
of itself.”
—Henry Ford

Some teams make it look easy. Why is it that some business depart- What sparks the flash of brilliance? How does groundbreaking innova-
ments or groups achieve world-class results and others fall short? Are tion happen? Answering in his infectious, culturally omnivorous style,
Breakthrough Teams comprised of individuals with super-hero talent, Steven Johnson provides the complete, exciting, and encouraging
DNA, or drive? Is there a secret to their success? Adrian Gostick found story of how we generate the ideas that push our careers, our lives,
that breakthrough teams while always including competent people are our society, and our culture forward. Beginning with Charles Darwin’s
not usually comprised of a preponderance of people with remarkable first encounter with the teeming ecosystem of the coral reef and to
intelligence or unique expertise. They are not so-called Dream Teams. the instant success of YouTube, Johnson shows us that the question
In fact we met dozens of breakout groups made up of people who up we need to ask is, What kind of environment fosters the development
to that point in their careers had been more supporting players than of good ideas? Most exhilarating is Johnson’s conclusion that with
stars. We began to realize that world-class results come only partly today’s tools and environment, radical innovation is extraordinarily
from who makes up these teams, but more importantly what these accessible to those who know how to cultivate it.
teams do.
During this program you will learn:
• The kinds of environments that foster the development of good
• The key traits found inside the world’s most stellar teams ideas
• The steps these teams took to conquer barriers, exceed expectations • The seven key principles of the genesis of good ideas and see them
and overcome mediocrity traced across time and disciplines
• How the synergy that exists among teams within the world’s most • Lessons to be learned from various stories of innovation, discovery
respected and innovative organizations can be tapped by any group and invention from Darwin to You Tube
of individuals
Steven Johnson is the best-selling author of six books on the intersec-
Adrian Gostick is a global thought leader on workplace strategy and tion of science, technology and personal experience. His writings
the author of several successful books on employee engagement. His have influenced everything from the way political campaigns use the
latest WSJ bestseller, The Orange Revolution is recognized worldwide Internet, to cutting edge ideas in urban planning, to the battle against
as the premiere book on how breakthrough teams and teamwork revo- 21st-century terrorism. Steven’s newest book is titled Where Good
lutionize a company, a community, and the world. The Carrot Principle Ideas Come From: the Natural History of Innovation. His previous book
has been a regular New York Times bestseller, and 24-Carrot Manager The Invention of Air tells the story of Joseph Priestly, the Founding
has been called a “must read for modern-day managers” by Larry Fathers, and how innovative ideas emerge and spread in society and
King of CNN. His research has been called “fascinating,” by Fortune drive historical change. Both social critic and technologist, Steven has
magazine and “admirable and startling” by the Wall Street Journal. a genius for mapping the future—for predicting and explaining the
As a leadership expert, he has appeared on NBC’s Today Show, CNN, real-world impact of cutting-edge developments in science, technology
National Public Radio and others, and has been quoted in business and media. He recently won the Newhouse School fourth annual Mir-
publications such as The Economist, Financial Times, New York Times, ror Awards for his TIME magazine cover article titled “How Twitter Will
Wall Street Journal and Hall University, where he is a guest lecturer on Change the Way We Live”. Steven has also written for The New York
organizational culture. Times, The Wall Street Journal, The Nation, and many other periodicals.

2 To participate or for more information please call 781.402.5555 or visit www.linkageinc.com/disl.htm

linkageinc.com

Atul Gawande Charlene Li
on How to Get Things Right in a Complex World on Open Leadership: Transform the Way you Lead

“Better is possible. It does not take “Open Leadership is having the
genius. It takes diligence. It takes confidence and humility to give
moral clarity. It takes ingenuity. And up the need to be in control while
above all, it takes a willingness to inspiring commitment from people
try.” to accomplish goals.”
—Dr. Atul Gawande —Charlene Li

What does simple idea of the checklist reveals about complexity, our Talk with your customers. Listen to your employees. These are long-
biggest problem in modern life? The world has brought stupendous time, well tested truisms of business. But ask organizations to engage
know-how. Yet avoidable failures plague us in virtually every realm of with people on Facebook or Twitter and a look of sheer terror crosses
organized activity—health care, government, the financial industry, their faces. The long held concept of command-and-control leadership
schools. And the reason is simple: the volume and complexity of is being tested as organizations are experiencing the largest technolog-
knowledge today has exceeded our ability as individuals to properly ical and sociological shift of our generation. Charlene advises leaders
deliver on it—consistently, correctly, safely. We train longer, specialize how to feel in command in a world where they’re no longer in control.
more, use ever-advancing technologies, and still we fail. What we’ve For example, how open, how transparent, how authentic, and how
not understood properly is why we fail—and how something as simple real do you need to be? More importantly, how do you leverage and
as a checklist could make it possible to fly planes of extraordinary so- measure the impact of using social technologies in your organization?
phistication or to cut death rates in surgery by half. Find out how this Charlene lays out a new approach that today’s leaders must adopt for
methodology can help you perform better every day starting now. competitive advantage.
During this program you will learn: During this program you will learn:
• The difference between failures of ignorance and failures of inepti- • Why being open and in control is possible
tude
• The characteristics, skills, and behaviors of today’s “open” leaders
• What checklists can and can’t do to help us cope with complexity
• Best practices in creating a coherent and effective social media
• How to understand the fierce resistance to checklists strategy
• How to make checklists that work • How to implement an “open” strategy
As a practicing surgeon and an accomplished writer, teacher and Charlene Li is an influential thought leader and guide on emerging
speaker, Dr. Atul Gawande offers audiences a unique perspective on technologies, with a specific focus on social technologies, interac-
the human struggle to improve performance. Chosen for the 2010 tive media, and marketing. The co-author of the business best-seller,
TIME 100, Gawande is number five in the thinkers category. He was Groundswell: Winning In a World Transformed by Social Technologies,
also chosen for the Foreign Policy’s Top 100 Global Thinkers 2010. He Charlene’s newest book, Open Leadership: How Social Technology Can
received the MacArthur Fellowship, popularly known as the “genius Transform the Way You Lead addresses the challenges facing leadership
prize,” for his writing and his efforts to improve surgical practice. Atul of the modern organization. Named “One of the Most Creative People
is the author of three brilliant bestselling books on medicine, culture in Business” by Fast Company magazine, Charlene is the founder of
and human experience. In his book, Better: A Surgeon’s Notes on Perfor- Altimeter Group. Charlene is one of the most frequently-quoted indus-
mance, Dr. Gawande uses the high stakes challenges he faces as a sur- try analysts and has appeared on 60 Minutes, The McNeil NewsHour,
geon to explore the universal struggle to perform well. Atul’s current ABC News, CNN, and CNBC. She is also frequently quoted by The Wall
book, The Checklist Manifesto: How to Get Things Right is a New York Street Journal, The New York Times, USA Today, Reuters, and The Associ-
Times bestseller. In this book, Dr. Gawande explores the importance ated Press. Most recently, Charlene was a Vice President and Principal
of using the checklist and how it has revolutionized medical practice Analyst at Forrester Research.
and saved lives. He is the Research Director for the BWH Center for
Surgery and Public Health, a practicing surgeon, and a staff writer for
The New Yorker magazine.

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e-Learning Services
>> Fall 2011 speakers

Bill Conaty
on Why Smart Leaders put People Before Numbers

“My main job was developing talent.
I was a gardener providing water
and other nourishment to our top
750 people. Of course, I had to pull
out some weeds, too.”
—Jack Welch

In the fast-changing global marketplace, the ability to create a steady,
self-renewing stream of leaders is the only way for an organization to
gain a lasting, competitive edge. Bill Conaty, a GE veteran who helped
shape the modern face of human resources, presents strategies to
attract and nurture top talent, and develop business leaders. If talent
is the leading indicator of whether a business is up or down (and
it is)… do you know how to accurately judge raw human talent and
develop that talent? Successful leaders put people before numbers for
the simple reason that it is talent that delivers the numbers. Success
comes from those who are able to extract meaning from the events
and forces affecting a business, and who are able to look at the world
and assess the risks to take and the risks to avoid.
• A process to convert subjective judgment about a person’s talent
into an objective set of observations that can predict success
• How to assess the characteristics and capabilities of rising stars and
new hires
• How to map out a course for unleashing the full potential of a
workforce and taking any business, in any industry, to the next
level
Bill Conaty was legendary for his ability to attract and nurture top tal-
ent and develop business leaders. As senior vice president for Human
Resources at GE from 1993 to 2007, he was responsible for all human
resources activities for GE’s 330,000 employees worldwide. One of the
most visible achievements was successfully managing the CEO suc-
cession and transition process from the legendary Jack Welch to Jeff
Immelt. The cover story in Human Resource Executive magazine hailed
his handling of “one of the most important CEO succession challenges
of the century.” In 2004, Bill Conaty was named Human Resources
Executive of the Year. In great measure due to the management
development and training programs Bill engineered, BusinessWeek
declared that GE had “the most talent-rich management bench in the
world.” Bill is the co-author, with Ram Charan, of The Talent Masters:
Why Smart Leaders Put People Before Numbers which relays valuable
principles for creating a steady, self-renewing stream of leaders.


e-Learning Services
>> The High Impact Leadership Model™

Leadership Responsibilities Leadership Skills
Creating the Vision: The responsibility of anticipating future Strategic Thinking: The skill of using powerful frameworks and
demands and seizing future opportunities while providing meaning, approaches for diagnosing and anticipating competitive threats, and
context, and motivation throughout the organization. taking action on the strategic concerns of your organization.
Creating the Organization: The responsibility of building and devel- Communication and Negotiation: The skill of communicating and
oping the structure for high performance. relating to a broad range of people internally and externally and using
that ability to reach understandings and agreements.
Building a High Performance Culture: The responsibility of creat-
ing an environment in which employees want to develop and achieve. Leading Change: The skill of understanding and using the most ef-
fective tools and processes to drive needed change.
Driving Growth through Innovation: The responsibility of building
a culture that systematically anticipates future demands and seizes Coaching and Mentoring: The skill of mastering a comfortable
future opportunities. coaching style and using it strategically to improve performance.
Producing Results: The responsibility of setting goals, monitor- Problem Solving: The skill of employing analytical abilities, prag-
ing progress, and driving flawless execution to achieve results in a matism, and other tools to resolve complex problems in a variety of
competitive world. contexts.
Leading Teams: The skill of inspiring and driving a team to go be-
Leadership Competencies yond the expected.
Focused Drive: The capability of focusing on a goal and harnessing
your energy in order to meet that goal – a balance between focus and
drive.
Emotional Intelligence: The capability of understanding and
mastering your emotions (and those of others) in a way that instills
confidence – a balance between perception and emotional maturity.
Trusted Influence: The capability of evoking trust from others and
placing trust in others to enable them to succeed – a balance between
commitment and empowerment.
Conceptual Thinking: The capability of conceiving and selecting
innovative strategies and ideas for your organization – a balance
between innovation and big picture thinking.
Systems Thinking: The capability of connecting processes, events,
and structures – a balance between process orientation and mental
discipline.


linkageinc.com

HIGH IMPACT LEADERSHIP MODEL™

The foundation that drives the selection of our speaker lineup is the High Impact Leadership Model (HILM). The
HILM, co-developed by Linkage and Warren Bennis, is based on over 50 years of empirical observation into the
behavior and performance of hundreds of thousands of managers and leaders around the world.

This observation culminated in a 2-year, longitudinal study comparing managers and leaders that consistently
delivered better results with those who delivered only average results. The behavior-based competencies and
skills found to differentiate the two sets make up the competencies, skills, and responsibilities in the model.

Over the last 12 years, the HILM has been validated and refined through application with over 100,000
thousand leaders and managers around the world making it one of the most reliable and valid leadership
frameworks available today.

Each speaker within this series seeks to cover one of these areas
but will touch upon several others within their presentation. Many
companies will identify the areas that need to be covered within
their organization and combine our upcoming lineup with our
extensive on demand library to construct a customized,
focused internal leadership series.

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e-Learning Services
>>

Bringing together the people, tools, and Why do leading organizations choose
technology for a truly distinctive learning Linkage’s Thought Leader Series?
experience.
+ World-Class Faculty
Thousands of customers have leveraged Linkage’s Thought Leader Bring valuable content, insight, and perspective from world-
Series. Real customer examples include: renowned presenters at a fraction of the cost to hire them directly.
• A Fortune 100 multinational organization that re-brands the
broadcasts as their own Distance Learning Executive Series
and offers the programs to managers and executives around + Global Reach
the world.
Use a variety of proven distance learning options to maximize the
• A 60,000 person governmental agency that uses the live global reach and impact of your training investment.
broadcast as well as an on-demand option to ensure that its
current executives and high-potential managers are continu-
ally honing their leadership skills despite travel and budget + Cost-Effective
restrictions.
An unbelievably low “total cost per person” allows you to get
• A mid-size, high-growth private company that uses the
maximum “bang for your buck” with exceptional program quality.
series throughout the year by building the 90-minute broad-
casts into a series of day-long blended learning development
programs offered by its corporate university.
+ Interactive Format
• A small not-for-profit organization that cannot usually
afford live presentations from such world-renowned speakers, Get your specific questions answered! Submit questions directly
but uses Linkage’s Thought Leader Series to bring tremendous via text, e-mail, or fax during the live events.
value and leadership lessons to their managers and executives
at an affordable price.
+ Timely & Convenient
A 90-minute, highly relevant learning experience that can occur in
your conference room, at your desktop and/or at home LIVE or on
your own time.

+ Integration with Existing Programs
Use these broadcasts as LIVE stand-alone development programs
or integrate them into existing leadership development initiatives
through the on-demand option.

The highest quality, most flexible, and cost-
effective management and leadership training
solution your organization can buy!


linkageinc.com

SuPPORT MATERIALS AND RESOuRCES

Linkage’s satellite broadcasts give us a

“
The world-class speakers are just the beginning. The Thought
Leader Series is designed with a Participant Guide and Facilita- valuable and cost-effective opportunity to keep
tor Guide that provide numerous tools, resources, and learning our finger on the pulse of thought leadership.
activities to ensure real “take-away” value for your participants. Anne Glass // CSC

Participant and Facilitator Guides The live broadcast and interview format gave
These guides are created by an instructional designer in as- me the rare opportunity to get to know the
sociation with the speaker. They are designed to maximize the speakers as well as share in their valuable
power of the broadcasts by increasing the essential transfer of insights.
knowledge into action. These comprehensive materials contain
Richard Ayers // AMD
insightful pre-program readings to better prepare the facilita-
tors and participants for the live event. They also contain many
exercises and activities designed for groups of varying size and
experience. Facilitators can select those that best support their The program covered the topics facing
unique organizational needs. The facilitator guides also contain participants today and provided clear, simple
over 15 pages of materials designed to assist newer facilitators models for dealing with leadership challenges.
with overall facilitation skills.
Jack Brown // Pemco Corporation

One-Hour Facilitator Preparation Call

This call is hosted by the program moderator. During the call,
participants are provided with:
Linkage’s Thought Leader Series Library
• an overview of the speaker’s background and the material Timeless leadership lessons in a convenient
they will cover to help prepare facilitators
format designed to boost your organization’s
• a thorough knowledge of the program materials and how
they can best be used to maximize the impact within their internal leadership capabilities—from first line
own organization
supervisors to C-suite leaders.
• an opportunity to ask questions about how to best facilitate
the session with their particular group
Consisting of 90+ of the world’s greatest thought leaders, CEOs,
political, and military leaders, the complete Thought Leader Series
Internal Marketing Materials
library offers a keynote retail value of $4.5 million at a fraction of
These materials are designed to increase awareness of, and the cost.
maximize participation in the broadcasts. They include:
Downloadable directly onto your learning management system,
• a one-page, customizable, marketing flyer containing key the full series is yours to tap into at your leisure and to share with
learnings, a brief bio, and a picture of the speaker your leaders 24 hours a day, 365 days a year.
• a brief paper on each program known as “The Background- For complete details, please call Linkage today at 781-402-5555.
er” that contains an overview of the topic and speaker to
increase interest in the program and better prepare partici-
pants for the program
• E-mail announcements for internal communication

Technical Support

A technical consultant will be available to work with you prior
to each live program to assist with any technology-related
questions or issues you have.

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e-Learning Services
Leadership Responsibilities

Creating the Vision
The responsibility of anticipating future demands and seizing future opportunities while providing meaning, context, and motiva-
tion throughout the organization.
Warren Bennis Benazir Bhutto David Breashears
The world’s foremost First female prime World-class filmaker,
authority on leadership minister of Pakistan adventurer and
and best selling author presents: mountaineer presents:
of On Becoming a Leader Diversity Vision, Courage and
presents: Passion
The Most Common
and Often Fatal Flaws
of Leadership

Mikhail Gorbachev Michael Porter Sandra Taylor
Former head of the Soviet Foremost expert on Former senior vice
union presents: competitive strategy president of Corporate
Global Leadership presents: Social Responsibility
Creating a Vision for with Starbucks Coffee
Competitive Advantage Company presents:
The Business Case
of Corporate Social
Responsibility

Creating the Organization
The responsibility of building and developing the structure for high performance.
Rick Belluzzo & Jay Ken Blanchard Tommy Franks
Conger Leading management Former Commander of
Former CEO of Quantum expert and author of uS central command
and author of The Practice The One Minute Manager presents:
of Leadership present: presents: Learning to Lead
Developing Your Creating a World-Class
Leadership Bench Organization
Strength

Michael Hammer Ann Richards Sherron Watkins & Jo-
Creator of management Former governor of Texas seph Badaracco, Jr.
theory of Business presents: Enron whistleblower and
Process Reengineering Defining Moments for Harvard Business School
presents: Successful Leaders professor present:
Managing Without Ethics in Leadership
Structure

Margaret Wheatley
Author of Finding Our
Way Leadership for an
Uncertain Time presents:
Leading in a
Networked World


linkageinc.com

Producing Results
The responsibility of setting goals, monitoring progress, and driving flawless execution to achieve results in a competitive
world.
Richard Branson Hank Haney Phil Harkins & Dave
Chairman and CEO of A world authority on Liniger
Virgin Brands presents: the business of golf and CEO of Linkage Inc and
Lessons in Leadership a leader in the field of chairman of Re/Max
individual performance International present:
development presents: Everybody Wins:
A Roadmap to Proven Guidelines
Excellence for Creating
Henry Mintzberg unprecedented Growth
Author of The Rise and Marilyn Carlson Jack Welch
Fall of Strategic Planning Nelson Former chairman and
presents: CEO of General Electric
Chairman and former
Half Truths of CEO of Carlson presents:
Leadership Companies presents: Leadership &
How You Lead Matters Management
Jack & Suzy Welch
Authors of Winning
present:
Producing Results:
Winning Through
Flawless Execution

Driving Growth through Innovation
The responsibility of building a culture that systematically anticipates future demands and seizes future opportunities.
Clayton Christensen Rosabeth Moss Kanter Lynda Gratton
Author of The Innovator’s Author, SuperCorp: How Founder of the Hot Spots
Dilemma presents: Vanguard Companies movement and author
Building a Successful Create Innovations, Profits, of Hot Spots and Glow
Innovation-Driven Growth, and Social Good presents:
Organization presents: Creating Performance
How to Create New Leading a SuperCorp Driven Innovation
Growth Businesses
in a Risk-Minimizing
Environment

Peter Sheahan Michael Treacy
Leading expert in Growth & Strategy
workforce trends and Business Transformation
generational change Expert presents:
presents: Sustaining Double-
Future Proof: How Digit Growth in Any
to be up in a Down Economy
Market

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e-Learning Services
Leadership Responsibilities

Building a High Performance Culture
The responsibility of creating an environment in which employees want to develop and achieve.
David Allen Marcus Buckingham Tom Davenport
Author of Getting Things Author of best-seller Go Author of Competing on
Done presents: Put Your Strengths to Work Analytics presents:
The Keys of Execution: presents: Maximizing Knowledge
Successful Strategies Leverage Your Worker Productivity:
Leaders use to Get Strengths The Next Generation of
Things Done Management

Keith Ferrazzi Malcolm Gladwell Carlos Gutierrez
Founder & CEO of Best-selling author of Former Secretary of
Ferrazzi Greenlight and Outliers, The Tipping Point the u.S. Department of
author of Never Eat Alone and Blink presents: Commerce presents:
presents: The Power of Rapid Leadership from Top to
Relationships for Cognition for Business Bottom
Group Success Leaders
Why People are
Successful

Tony Schwartz Michael Lee Stallard Randy Street
Author of The Power of and Jason Pankau Co-author, Who: The
Full Engagement presents: Founders of E-Pluribus A Method for Hiring
Building Individual Partners presents: presents:
& Organizational Fired up Leadership to using the “A” Method
Capacity in the Age of Boost Productivity and to Evaluate Talent
Overload Innovation

Quint Studer Bruce Tulgan
Author of Results that Recently included in a
Last presents: Financial Times listing
Transforming a of the world’s greatest
Corporate Culture management thinkers
to Drive Sustainable presents:
Results How to Turn Age
Diversity Into a
Strategic Advantage for
Your Organzation


linkageinc.com

Leadership Competencies

Focused Drive
The capability of focusing on a goal and harnessing your energy in order to meet that goal – a balance between focus and drive.
Warren Bennis Ken Blanchard Larry Bossidy
The foremost authority Leading management Former chairman of
on leadership and expert and author of Honeywell presents:
best-selling author of The One Minute Manager Execution
On Becoming a Leader presents:
presents: Excellence in
The 6 Core Leadership Management and
Capabilities Leadership

Marshall Goldsmith Marilyn King Betsy Myers
Author of New York Times, Two-time Olympian and Advisor to Barak Obama’s
Wall Street Journal, and founder of Beyond Sports Presidential Campaign
USA Today best seller presents: and Executive Director
MOJO: How to Get it, Envisioning the of the Center for Public
How to Keep it, How to Gold: An Olympian’s Leadership at Harvard
Get if back If You Lose It Challenge to Business presents:
presents: Leaders Authentic Leadership:
The Positive Actions How You Can Take the
Leaders Must Take to Lead
Start Winning Again

Marilyn Tam
Best Selling Author and
global leadership expert
presents:
How to use What
You’ve Got to Get
What You Want

Trusted Influence
The capability of evoking trust from others and placing trust in others to enable them to succeed—a balance between commit-
ment and empowerment.
Louis Gerstner John Maxwell Dave Ulrich
Former chairman and Internationally Professor, university of
CEO of IBM presents: recognized leadership Michigan presents:
Organizational expert presents: Creating Your Own
Transformation The Five Levels of Leadership Brand
Leadership

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e-Learning Services
Leadership Competencies

Conceptual Thinking
The capability of conceiving and selecting innovative strategies and ideas for your organization—a balance between innovation
and big picture thinking.
Warren Bennis Thomas Friedman Seth Godin
The foremost authority Author, The World Is Flat Called by BusinessWeek
on leadership and presents: the ultimate entreprenuer
best-selling author of The Status Quo Is of the information age
On Becoming a Leader Not an Option: The presents:
presents: Leader’s Role in Idea Marketing
Leadership Globalization

C.K. Prahalad Howard Schultz
Co-Author, The Future of Former chairman and
Competition: Co-Creating CEO of Starbucks
Unique Value with presents:
Customers presents: Leadership
Strategy in the New
Competitive Landscape

Systems Thinking
The capability of connecting processes, events, and structures—a balance between process orientation and mental discipline.
Rosabeth Moss Kanter Peter Senge
& Peter Senge Author of the Fifth
Leading management Discipline presents:
experts present: Systemic Leadership
The Keys to Leading/ and Change
Managing Change/
Strategy & Systems
Thinking

Emotional Intelligence
The capability of understanding and mastering your emotions (and those of others) in a way that instills confidence – a balance
between perception and emotional maturity.
Richard Boyatzis Bill George Dan Goleman
Author, Resonant Former chairman and Best-selling author of
Leadership: Renewing CEO of Medtronic Emotional Intelligence
Yourself and Connecting presents: presents:
with Others through Authentic Leadership: Leadership and
Mindfulness, Hope and Rediscovering the Emotional Intelligence
Compassion presents: Secrets to Creating Emotionally Intelligent
Leading in a New Lasting Value Leadership—Bottom
World Line Results


linkageinc.com

Leadership Skills

Strategic Thinking
The skill of using powerful frameworks and approaches for diagnosing and anticipating competitive threats, and taking action on
the strategic concerns of your organization.
Madeleine Albright Rudy Giuliani Gary Hamel
Former uS Secretary of Former mayor of NYC Harvard professor and
State presents: presents: leading expert presents:
Global Leadership Leading in Difficult Strategy on Innovation
Times and Strategy

C.K. Prahalad
Co-Author, The Future of
Competition: Co-Creating
Unique Value with
Customers presents:
Making Strategy Work-
The Future of Value
Creation

Coaching and Mentoring
The skill of mastering a comfortable coaching style and using it strategically to improve performance.
Gail Evans Marshall Goldsmith Pat Mitchell
Award-winning speaker Author of Wall Street President and Chief
and former Executive Journal best-seller, What Executive Officer of PBS
Vice President of CNN Got You Here Won’t Get presents:
presents: You There presents: Leader As Mentor
The Power of Working Coaching for
Women Working Leadership
Together Coaching & Feedback

Noel Tichy
Co-Author of Judgment
and one of BusinessWeek’s
Top 10 Management
Gurus presents:
Leader As Teacher

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e-Learning Services
Leadership Skills

Leading Change
The skill of understanding and using the most effective tools and processes to drive needed change.
Dan Heath Spencer Johnson Margot Morrell and
Co-author of Business Warren Bennis
Best-selling Author of
Week and New York Who Moved My Cheese? Best-selling authors
Times bestseller Made to presents: present:
Stick: Why Some Ideas Shackleton: A
Survive and Others Die Managing Change
Leadership Journey
presents:
How to Change when
Change is Hard

Tom Peters
Author of all-time
best-seller In Search of
Excellence presents:
Creating the 21st
Century Organization
Change & Leadership
Leadership and Change

Communication and Negotiation
The skill of communicating and relating to a broad range of people internally and externally and using that ability to arrive at and
reach understandings and agreements.
Phil Harkins Tim Sanders Nick Washienko
Author of Powerful Author of best-selling Leading expert
Conversations presents: Saving the World at Work on Executive
Communicating With presents: Communication
Impact Leadership and and former director
Likability of the Professional
Development Program
of Boston university
presents:
Effective Leadership
Communication


linkageinc.com

Problem Solving
The skill of employing analytical abilities, pragmatism, and other tools to resolve complex problems in a variety of contexts.
Sheena Iyengar Michael Roberto Noel Tichy
Author of The Art of A preeminent authority Co-Author of Judgment
Choosing presents: on neutralizing hidden and one of BusinessWeek’s
The Art of Choosing threats to organizations Top 10 Management
and author of Know What Gurus presents:
You Don’t Know presents: How Winning Leaders
How Great Leaders Make Great Calls
Prevent Problems
Before they Happen

Michael Useem
Author of The Go Point—
When It’s Time to Decide
presents:
Reaching the Go Point

Leading Teams
The skill of inspiring and driving a team to go beyond the expected.

Geoff Bellman Kimball & Mareen Doris Kearns Goodwin
Author of Extraordinary Fisher Pulitzer Prize-Winning
Groups presents: Authors of The Distance author and world
How Ordinary Teams Manager and co-founders renowned historian
Achieve Amazing of The Fisher Group presents:
Results present: Team of Rivals
Leading High
Performance Virtual
Teams

Mike Krzyzewski Patrick Lencioni
Head Coach of the Duke Author of BusinessWeek
Blue Devils presents: best-seller The Five
Coaching to Win: Dysfunctions of a Team
Developing People and presents:
Teams Who Excel Building and Leading
a High Performance
Team

17

>> linkageinc.com
Group participation options
• Satellite—We broadcast our programs live on both C and Ku band. A test time is provided
one week before the broadcast as well as 30 minutes before the broadcast begins.
• Large screen webcast—A special high resolution web stream that expands clearly on a Partial client list
large boardroom or auditorium screen. This medium combines the convenience of a web-
cast with the clarity of a videoconferencing feed. Allmerica Financial Lubrizol
Corporation
• Webcast—Enables a widely dispersed audience to view the broadcasts by bringing the American Home
content to the desktop. This medium allows participants to view the broadcast either live Products Mastercard
or for a period of time following the live session. Please call for pricing. Fees listed below
Amgen Medtronic
include webcast at one desktop or viewing station only.
AT&T Microsoft
• DVD—The best choice for organizations not requiring live programming, This option
enables facilitators to determine how to best position the broadcasts within their unique Bausch & Lomb McDonald’s
organization. This option affords maximum flexibility in that you can view the broadcast Corporation
during times most convenient for you and your teams within the defined viewing period. Berlex Labs
Monsanto
• LMS— An excellent choice for those companies who already own an LMS. Combine the The Boeing
convenience and value of the DVD option with the flexibility of webcasting. Receive an Company NASA
LMS compliant file to host for your entire organization for the length of your licensing The Campbell Soup New York Life
term. We will work with your IT team for a quick and seamless upload of the broadcast and Company
support materials. Nokia
Cisco
Northwestern
Pricing information Computer Sciences Mutual
Corporation
2011 Series Packages Past Broadcast Packages Panama Canal
Constellation Authority
All fees include live webcasts and/or satellites Available on DVD or for download directly Energy
at one viewing station*. There is no limit to onto your LMS, all of Linkage’s 90+ recorded Pemco Financial
the number of viewers per viewing station. leadership broadcasts are yours to share Dell
Pfizer, Inc.
After the live events, the broadcasts are made on-demand with your leaders 24 hours a day, Discover
available to you on DVD or direct upload 365 days a year. Procter & Gamble
onto your LMS for the remainder of your Disney university
Full library of 90+ programs ........ $30,000 Rockwell
licensing term. Dow Corning Automation
8-pack on-demand............................$3,000
Full 2011 series ................................$3,000 Florida Power & Solvay
4-pack on-demand............................$2,000
2011 spring or fall series .................$2,000 Light Pharmaceuticals
Participant materials, facilitator guides, sample marketing materials, and technical support Gap, Inc. Sprint
assistance are included with all live and on-demand packages.
Genentech Toyota Motor Sales
Payment, Cancellation, and Restrictions: All registrations must include payment or a copy
of a purchase order. Cancellations made anytime up to four weeks prior to the broadcast will General Mills TSMC
be refunded. Cancellations made within three weeks of the broadcast are subject to the full Genworth uS Census Bureau
registration fee. Taping rights are not allowed for The Linkage Thought Leader Series. Financial
university of
Harley Davidson California
Additional services
Hewlett-Packard uS Army
• Facilitation—Linkage helps your organization connect distance learning to corporate ini-
tiatives and development goals. Opt to have a Linkage facilitator work with your organiza- Ingersoll Rand uS EPA
tion to enhance the learning experience and impact of the session(s). Intel uS FDA
• Leadership Tools—Linkage provides your organization with management tools which can JC Penney uS Navy
be used in connection with the broadcast(s). These tools help managers to drive their own
learning, develop their people, work with their teams, and impact organizational change. JP Morgan Chase uSDA
Key Span Energy uS Steel
*Please call Linkage at 781-402-5555 regarding pricing for broadcasting simultaneously at multiple desktop or viewing stations.
Kohl’s university of
Linkage is a global organizational development company that specializes in leadership development. Notre Dame
Lawrence
We provide clients around the globe with integrated solutions that include strategic consulting services,
customized leadership development and training experiences, tailored assessment services, and Livermore VA Learning
benchmark research. Linkage’s mission is to connect high performing leaders and organizations to the National university
futures they want to create. With a relentless commitment to learning, Linkage offers conferences, learning summits, open-enrollment Laboratory
workshops, and distance learning programs on leading-edge topics in leadership, management, human resources, and organizational World Bank
development. More than 200,000 leaders and managers have attended Linkage programs since 1988. Los Alamo’s
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2011 Thought Leader Series